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Gregory Jewellers Physical store

Gregory Jewellers Physical store

4.6 from 10 reviews

Reviews

(9)
(0)
(0)
(0)
(1)
  • Product Quality
    5.0 (7)
  • Return Claim MadeYes (1) · No (8)
  • Warranty Claim MadeYes (1) · No (9)
  • Customer Service
    5.0 (6)
Iman

ImanNew South Wales

  • 4 reviews
  • Verified customer

Top notch customer service!

published

Sue at Gregory Jewellers Burwood provided me with the best quality service and products available to suit my needs and budget. She was very accommodating and delivered exceptional customer service. She identified my method of communication and aimed to match it to the best of her ability.
Thank you for all your assistance. Highly recommend!!

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBurwood
1 comment
Gregory Jewellers
Helen G.Gregory Jewellers
Mick

MickNew South Wales

  • 4 reviews
  • Verified customer

Gregory's Jewellers Penrith outstanding service

published

Outstanding service! Jo and the team are true professionals and really take the time and effort to go the extra mile for the customer. I cannot recommend Penrith Gregory Jewellers highly enough.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPenrith
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1 comment
Gregory Jewellers
Helen G.Gregory Jewellers
  • Verified customer

Do Not Shop Here!!

published

We purchased an expensive engagement ring & had it resized.
Gregory destroyed the bottom of my dream ring.
You could see the weld marks & scratches on the bottom of the ring.
We wanted a refund but Gregorys wanted to fix it.
No way if this is the quality of your work!!!
How many people looked at this ring & say the damage & thought it was ok??
Disgraceful!!
You destroyed my proposal!!!

Warranty Claim MadeNo
Store LocationBlacktown
1 comment
Gregory Jewellers
Helen G.Gregory Jewellers
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B and K

B and KSydney, NSW

  • Verified customer

Impeccable Service

published

29/8/2019 My wife and I were attended to by Maria & Lahdo at the Gregory Jewellers Parramatta Store.
We were having restoration work done on three individual Diamond Rings. The process took three weeks and the results were way above our expectations. The warmth & care that was given to us by all the staff in particular Maria & Lahdo was very very professional and personal. The end result bought my wife to tears of happiness, the Rings are perfect.
We highly recommend Gregory Jewellers at Parramatta and we will happily return in the future.
Thank you again!
Bradley & Kay

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationParramatta
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1 comment
B and K
B and K

all ok !

  • Verified customer

Outstanding service and professionalism!

published

Today my partner and I wandered into the Chatswood store to look at engagement rings (no intention of buying today)I cannot commend Aqsa and Andrew enough for their professionalism and service, they both went above and beyond to help us. So much so that after a couple of hours we left with an amazing engagement ring and beautiful watch. We also had the pleasure of meeting Chris Gregory who was instrumental in finding the perfect ring! Thankyou Chris for sharing your journey with us, it’s truly remarkable where you’ve come from and what you’ve achieved and it was clear how much you care about what you do.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChatswood Gregory Jeweller
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Jalen P.

Jalen P.Sydney, NSW

  • Verified customer

Engagement ring perfection!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMiranda
See all answers
1 comment
Gregory Jewellers
Helen G.Gregory Jewellers
SuperAvenger

SuperAvenger

  • 2 reviews
  • Verified customer

Miranda - Excellent after sales customer service

published

Zoran greeted me at the door. He was well dressed, well mannered and happy to help me with resizing my watch bracelets on the weekend. He had excellent knowledge of the product. Will definitely do business with him again. It was a pleasure. Regards John

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationMiranda
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1 comment
Gregory Jewellers
Helen G.Gregory Jewellers
  • Verified customer

Excellent service and attention to detail

published

5 years after purchasing my wifes engagment ring and wedding band from Gregory I decided to suprise my wife by purchasing an eternity ring that matched the wedding band while visiting Sydney from overseas.

Even without the original receipt Gregory's were able to locate the original order and match exactly the special order wedding band without physically viewing the wedding band to make a lovely suprise for my wife.

With only 10 days notice Gregory were able to produce the beautiful diamond piece before I left Sydney back to Europe. I highly recommend Gregory, they understand genuine customer service backed up by quality jewellery. That is why they got my repeat business.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBondi Junction
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1 comment
Gregory Jewellers
Helen G.Gregory Jewellers
Celestine

CelestineSydney, NSW

  • Verified customer

After sales customer service impressive

published

Great customer service. Managing after sales service can often be difficult but I was impressed with the efforts and time taken to resolve my issue. Thank you very much. Very happy.

Return Claim MadeYes
Warranty Claim MadeYes
Store LocationLiverpool
1 comment
Gregory Jewellers
Helen G.Gregory Jewellers
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Sydney Rooster

Sydney RoosterSydney, NSW

  • 5 reviews
  • 1 like
  • Verified customer

Faultless

published

After my fourth purchase in 10 years from Gregory Jewellers Bondi Junction, I'm pretty qualified to provide an accurate review. I can always rely on Helen Gregory to recommend a piece to suit my own individual style and to do so at a price point which matches my budget at the time. Helen and her team are always available between purchases and will do whatever is required to retain my loyalty. I hear Dennis Moraitis has been on the GJ team for 10 years and I can understand why. His passion and knowledge of the industry is top shelf and his client relationship management is first class.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

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