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Avoid incompetence and rip off
I had Roof Plumbers come to fix roof leaks. The leaks were not fixed. I rang again to have roof leak fixed and asked for a quote in writing. They turned up with no appointment and no quote, expecting to just ‘have another go’ and charge whatever.
On that first roof visit time he gave me his personal plumbing card, and asked I contact him via that i.e. avoid Grey Army knowing.
They came several times. Roof leaks are not fixed.
Grey Army Plumber: I had just moved in and needed bathroom, shower and kitchen taps very slight leak at tap base to...be fixed, and a slight run in toilet water to be fixed. Grey Army said they had a 'young plumber' they preferred to use. Instead of fixing tap leak i.e. re-inserting same near new taps with plumber tape on screw thread, he insisted I must purchase all new taps. No plumbers tape used. Guess what? They all leak just the same. Toilet cistern: instead of adjusting the valve on near new toilet, he insisted that I purchase and have installed a whole new cistern. Now I have a ghastly paint mess on the wall where the cistern sizes are very different.
Tradesmanship at its best.
Over the past five years,I have used the Grey Army (Fallace Brothers) for a wide variety of maintenance and construction tasks. In that time, any problem that might have emerged, was quickly resolved by the use of advanced trade skills and a "can do" attitude. Attention to detail and quality of finish have been major features of all of the work that has been done. Both Robert and Michael take pride in delivering to a standard that exceeds the client's expectations. I would not consider using anyone else.
They used to be fantastic, but the service has gone to the dogs!
Having used the Grey Army numerous times over the last 15 years, I contacted them over 5 weeks ago for a quotation to replace an existing fence and gate. The tradesmen came promptly and measured up. I hadn't received the quote a week later, so I followed up the Grey Army, who go him to call me and he promised me that I would have it asap. Guess what, I'm still waiting! I will be taking my money and business elsewhere.
Above and Beyond Absolute
Never used the Grey Army before but had a massive gas plumbing job that required an expert and I have to say I got one In Matthew ( Melbourne gas). Every aspect was addressed from replacing and removal of old systems /detachment from roof of old solar unit inputting new instant hot water system down to and including installation and replacement of old and new pipe network net work underhouse to gas meter. Replacing old galvanized with copper. Matthew and apprentice were Honest and polite whilst keeping me in the picture they were extremely hard working and never stopped till the job was done. rare hard to find.
Shaun Smith - very punctual, great communication. Nil issues during the painting and completed the work with high craftsmanship. Shaun was polite and able to offer good advise for different rooms.
Would use and recommend Shaun again!
Terrible service, dodgy workmanship
Early this year we contacted Grey Army Bendigo to have a retaining wall built at the front of our new house.
Grey Army sent a guy call Brendan, who claimed to be a bricklayer. The workmanship was atrocious, the walls are not close to being even or level as we requested. We tried tirelessly to try and get things fixed by the bricklayer, but are left with workmanship that is uneven, not level, disgusting and an eyesore. We are now lodging an application to take the bricklayer to VCAT to try to get some money back to help fix his mess.
What is...worse is that we approached Grey Army Bendigo to try and sort out a solution, only to be told that we had to sort it out with the bricklayer, as they only refer to a contractor. They did not come to look at the mess he made or make any attempt to have to rectified. Grey Army have zero accountability and are happy to take a commission, but do not care or take any responsibility for the dodgy people they send to you.
shaun smith 9melbourne]
have already recommended shaun to friends
all rooms inside house painted
shaun was punctual every day [ very important to me]
worked within covid rules [ as in melbourne!!!]
he likes small lattes no sugar.
so pleased with all the work done by Nick Varga. He was so reliable and informative. best work seen anywhere. Lots of good comments by neighbours family and people passing by Thankyou again Nick
Had a new roof put on the house. Got a painter from the grey army to do the eaves and sides of the roof. What a messy painter. Got paint allover the walls. Paint coming off in places. Missed sections. Did not finish other areas. Total shambles. Now need to get all the house painted again to fix this clowns errors. 2000 waste of money and time.
Don’t Waste Your Time
Got a quote for a railing gave the go ahead and was told it would take a week or two for the materials. After a month was contacted saying that he couldn’t do the job. Now I have wasted 1 month on waiting waiting & waiting For nothing. Don’t waste your time. Go to private companies as they will want the job & guarantee to do it.
Awesome service experience.
I needed a roof plumbing task completed quickly, as I had been let down by 2 other tradies.
I raised an online enquiry, was called 15 minutes later, to set a time to come and quote. The plumber came out the following day, sent out the quote that night, and completed the job 2 days later.
At each stage the contact was professional and courteous. And the price was spot on.
Electrician was extremely rude and I doubt his cognitive state, he should retire.
Plumber was dodgy, had an absolutely ridiculous quote.
2/2 so called professional tradesmen are not good examples for this company.
Never again will I use this service.
I called this morning to request some carpentry work to be undertaken, the girl who took the call advised there were two carpenters (brothers) who worked in my area and she would allocate the job to them. I received a call back from that same girl later in the afternoon advising me they were unable to assist with my job! clearly my job was not wanted so I wasted my time assuming they would take the job! perhaps is was just way too small but I wasn't even given a 'theyre very busy at the moment'! the message was loud and clear they just didn't want the job!
Extremely disappointed - do not recommend organisation
Requested a carpenter to repair and replace a number of veranda posts. Was send a plumber and a very experienced handyman who claimed he can do the work. When he came to do the job he was inadequately prepared, The completed work was very amateurish and of poor quality in finish and appearance, I was charged for a complete length of post but only 500 mm length was used...I had to ask for the remainder of the materials as he was going to take it for himself. Told him I wasn't interested in him doing further work for me because of the standard of...his work Complained to the organisation. I was send another 'guru' who sang full of praises on how he would repair all posts including the one just repaired, but I had to wait two weeks or so. After three weeks of waiting, I contacted the 'guru' to see when he can start the work..... then full of excuses started coming out as to why he cannot commit to a date or time and including he doesn't live in the area. My recommendation is to seek someone through a referral or recommendation, or a local business. No Grey Army for me ever again as their 'tradies' are either unqualified, not trained and skilled in what they claim they can do, or are just incompetent.
Asked for rose removal got stumps that are coming up, This year! as well as multiple weeds.. not cool...recommend- NO
I wanted a simple rose removal, got thick stumps left, that were not removed, and I paid to be removed, but were not and now not a good service.. pay
Brand new hallway
Thanks to Shaun Smith for his plaster and paint job. Answered all questions. Very pleasant and great job. Would definitely recommend and happy to get back for other jobs in the future.
Door is wrecked
What the hell has happen to my new door , that had been shaved to much the door rattles in the wind under neath has a big cap , the wind blows right under the door , My husband is furious , as I recommend grey army , I would like either my 200 dollars for the job , or 245 for the door , or I will go to an umbosman, there was a huge hole from a part of a lock that I did no request to be taken of and did not need to be off no interference with the door, we have putted up the gap in the wood,Stevie Wonder could of done a better job,as the days go by , I’ve noticed the top of the door has been knocked and omg it’s hit the outside wood frame and chipped the frame , really were do these people come from are the rejects from past employees !
Perfect Service with Exceptional Attention to Detail
Robert, Carpenter, has provided outstanding and exceptional professional service, solving complex challenges with ease and enthusiasm. I can recommend Robert with total confidence that his work will be of the highest standard.
Great job great service
Thanks to Shaun ,I had my house painted quickly ,he did an outstanding job and provide fantastic feed back and ideas . I will definitely call you again Shaun , as I need more painting to be done .
I have posted more jobs that I require and will contact Grey Army again for sure.
Peter James Murphy did an outstanding job. It turned out to be more difficult than he expected but he stuck to the original quote and we were very happy. Also gave advice on something else that needed attention.
Questions & Answers
Im a bit uncertain about painter. Ive taken for an idiot a couple of times recently, so Im beginning to doubt my competency in organising this job. Its quite a big painting job. The quotes okay, but he I had the quote and the next day revived 2 phone calls and an sms.
How do I know this guy is as competent as he tells me he is
All Grey Army members are inducted with us make sure that your quote is detailed and that you both sign this before he commences. Call our office during business hours and we will be able to answer your questions in more detail. Thank you
I need a handyman to hang paintings on walls. Does Robert Fallace do this work?
His review was good.
I don't know.
If you call our office 13 11 98 and ask for Robert we can organise this for you Thank You
I have several smallish jobs i need doing: installing a length of guttering along one part of the roof; installing some flashing between house and porch roof; checking porch support posts for rot, and repairing them; removing, but not replacing another short piece of guttering; also probably installing ? flashing high up on the roof, where there appears to be a leak maybe due to wind damage.
I am on the pension so cost needs to be a consideration, but i also need to maintain my property.
can you help please?
My previous builder is seriously ill and no longer able to help.
I am in South Frankston
Please visit our website www.greyarmy.com.au and follow the link to request a quote, or alternatively call 131198 during business hours, we will require your full name, address and contact phone number thank you
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