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Grey Army
One Little FishySouth East Queensland, QLD
- 2 reviews
Lesson learnt!
So bitterly disappointed with The Grey Army with the quality of work supplied by one of their contractors recently. Three walls and a ceiling in the garage, billed 18 hours and left with a mess to clean up.
Please be aware that the Grey Army is essentially a Hiring or booking agency, once you accept the quote they accept no liability. I have learnt my lesson and in future I will bypass such organisations and ensure I engage a tradesman who is qualified with the relevant endorsements and licenses.
4 comments
Hi, I have already tried to mediate with franchisee and contractor so I fail to see how you can assist.
WendyHGrey Army
We would love the opportunity of our National Management team to investigate this further to understand why you have taken the time to place your experience onto this forum, We look forward to hearing from you
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Over 80Greater Melbourne (Outer), VIC
Stay away from this company a complete scam so over priced nit Working for seniors
Stay away from this company a complete scam so over priced its ridiculous thats if anyone turns up its a franchise company best to call Jims mowing least you know your not being scammed by outrageous trademan that pretend they are there to help seniors its not
Staff at office rude
1 comment
WendyHGrey Army
Can you please call our office and ask to speak with our office manager Donna. We cannot investigate this till we have your full details. She is expecting your call today
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CynthiaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Highly Recommend
I would like to say a special thank you to Robert and Michael Fallace from Grey Army. I have had a number of jobs completed in my home including door and air conditioner installations, various painting jobs and the most recent work was a complete kitchen replacement. Robert was always punctual, courteous, professional and always cleaned up after his work. Robert has a great eye for detail and his work was always to a very high standard. I would recommend Robert, Michael and his contractors if you need any home maintenance repairs etc.
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MandeepGreater Melbourne (Outer), VIC
HANDYMAN ENQUIRE
Hi Grey Army Team,
I am looking for a handyman up in north-side, which can do a little bit of everything. Happy to pay him per hour. Please let me know.
1. Carpenter must know how to replace (Skirting, Architrave, installing Door Jamb etc..(most of the material, will be supply on site)
2. Patching the Plaster
3. Paint touch-ups
4. Flashing on the Roof
5. Changing tiles etc..
6. Caulking/ Silicone
1 comment
WendyHGrey Army
Thank you for your question. Can you please visit our website www.greyarmy.com.au and follow the link to request a quote, you will be required to provide your address and contact phone number Thank You
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BuxCentral Highlands and Goldfields, VIC
- 2 reviews
Another unreliable organisation!
I submitted written requests for quotes for mowing and for garden levelling. in Darley, Victoria. I also tried to call during office hours but I just got an answering machine,No response. The silence is still ringing in my ears. Don't waste your time with this mob
1 comment
Wendy H.Grey Army
Can you please call our office and speak to our management team, as we would like to investigate this. If the team are on the phone you are able to leave a message so not sure why you got an answering machine. We look forward to hearing from you
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MICHAEL SHARPSydney, NSW
Fantastic job well done
My gutters needed cleaning and they were badly compacted with leaves and twigs. The price and job done were excellent ,roof swept,leaves and twigs were redistributed as mulch on my front retaining area. I could not ask for better service ,well done.
2 comments
Would certainly use again.
Happy Chappy
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BarbGreater Melbourne (Inner), VIC
- 2 reviews
Didn't contact me
I wanted a concreting job done and was promised their concreter Levi would contact me. Days later and no contact. I went elsewhere. The job was not especially difficult. Most disappointed.
1 comment
Wendy H.Grey Army
Good afternoon we left a voice message on Friday on your mobile. We have looked into your review. We can confirm you called our office on the 27th August. We have spoken with our Grey Army member who ... Read more
has informed us that he did not receive your information that day to call you. Please accept our apologiesSimilar opinion? Write a review on ProductReview.com.au!
LinjelletMelbourne
- 11 reviews
- 1 like
Very dissappointed
I had 5 small rooms to be painted, doors and some closets, the trims had to be sanded as there was oil based paint on them, walls were clean and no need to sand, plus the chap said he could take some of the bottom off a door to stop it from scraping...he talked about how great he was and new what he was doing...it was a mid range quote. Well, the final outcome is is *he didn't sand the trim properly, so paint chipped almost immediately * he painted 2 coats per day and wasn't happy when questioned *removed sliding door and didn't put back on...i...Read more
t still sticks *2 other doors where not put back on properly *ordered gloss when I had stated low sheen for trim, made me pay for it, yet I never got the gloss paint for prosperity - it was a nightmare, after a few weeks of just living with it I tried several times to get in contact, was just ignored - so annoyed...I am writing this review 12 mths after this awful transaction, after spotting yet more shoddy work...I do hope karma finds this manSimilar opinion? Write a review on ProductReview.com.au!
MridulaGreater Melbourne (Metropolitan), VIC
- 4 reviews
Excellent workmanship!
Andy, an Electrician from Grey's Army (Melbourne) was fantastic! He was so professional and a real expert in his field, with many years of experience behind him. I had quite a few electrical jobs that needed doing around the house and he knew exactly what to do and offered lots of advice as well. He was so nice, reliable, efficient and friendly and a real pleasure to deal with. I highly recommend him!
1 comment
Wendy H.Grey Army
Thank you for taking the time to write this review, we will pass this onto our Grey Army Member,
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ChrisSouth East Queensland, QLD
Get additional quotes
I requested quote for painting gutters, eves, pergola. I had several quotes from local tradesmen (source local paper) however grey army by far the most expensive, in fact double the price of another tradesman.
1 comment
Wendy H.Grey Army
Good morning Chris, if you could call 13 11 98, this will put you in touch with your local Grey Army Office, ask to speak to a manager, as they will investigate this for you. We would like to know wh... Read more
y as well, then we can post our response on this review. Thank youSimilar opinion? Write a review on ProductReview.com.au!
Cannot recommend highly enough
My family has recently used the services of Robert Fallace from the Grey Army in Melbourne for carpentry, electrical and painting work. We were so impressed with Robert's advice, punctuality and management of our mini renovation that we actually ended up using his for a number of smaller jobs around the house. He was an absolute pleasure to work with and the sub contractors he used were all very friendly and professional.
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UNRELIABLE.
1. In canberra, I was stood up by the handyman without even bothering to call or text to tell me where he was. DO NOT rely on Reno or Linzie to turn up. Hopeless.
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BellaFreddieGreater Melbourne (Metropolitan), VIC
- 2 reviews
Well done!
I have just used te professional skills of Michael and Robert Fallace from the Grey Army. They have completed jobs at my home ranging from plastering, painting, building shelves and cupboards as well as carpentry repairs. They were professional, did their work well and on time as per their quote and I would be happy to recommend them to others, including my friends and relatives.
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Justin R.Greater Melbourne (Metropolitan), VIC
Absolutely Horrendous and despicable service
I have in the past used Grey Army on a number of occasions and whilst the service wasn't great it wasn't that bad either. This time however I booked a roof painter to quote on some work, he never turned up and never called to explain why. When mentioning this to head office they stated that this would never happen and that I was making the story up, I was obviously bemused about this and proceeded to the escalate the call to the operations manager where things got a whole lot worse. This person just continued to lie and make up stories. Call wa...Read more
s escalated to General Manager where it became evident that the reason for the staff's deplorable behaviour resonates from him. His tone and approach was incredibly unprofessional. The reason why i used Grey Army was if anything ever went wrong I had a head office and managers to call on.....It could not have been any further from that. I tried a number of times to call and have a calm, normal and professional conversation to work through the matter however management were not interested. Never again.Similar opinion? Write a review on ProductReview.com.au!
Rosemary CampbellGreater Melbourne (Outer), VIC
House Painter
Never use Grey Army again. I'm left with a mess after getting painter back 3 times to fix mistakes. Short changed nearly $2,000 worth of work. Totally unprofessional contemptable lazy attitude.
1 comment
WendyHGrey Army
Please call our office 13 11 98 and provide your address and details so that we can investigate this further for you Thank You
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- Verified customer
Removal of old balcony
We were amazed how fast we got a reply, then inspection and quote. A week later the job was done by Carpentex. George & Michael were great, very quick and cleaned up everything even though we told them we would do it. Great job and would thoroughly recommend them and we thought their quote was very reasonable.
2 comments
WendyHGrey Army
Thank you for your review, so we can pass this on to your local Grey Army office, can you provide us with the state and suburb that the work was completed
St Marys, NSW
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ReTHolt 2615, ACT
New fence
Had my fence extended by Reno in Canberra. Fantastic job, no issues, would recommend him to anyone. Site cleaned after work completed. Very happy. 10/10 on every aspect of the job.
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Frank the Gardener
The first time frank came, he did a great job of my front yard, I was extremely happy with the work (although I did feel it was over priced). The second time he was over an hour late, the work on the backyard was ok for the time spent but lots of rubbish left behind. I then reached out for him to come and finish the job and didn’t hear back. So I tried a 2nd time a few days later and again didn’t hear back, tried a 3rd time a week later and still nothing. Extremely frustrating and disappointing after a string of unreliable gardeners.
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D GreenfieldGreater Melbourne (Inner), VIC
- 2 reviews
- 3 likes
Sam painter from grey army.
Sam is an excellent painter. He fixed a problem with the ceiling, now it looks beautiful. He knows his vocation well. Painted ceilings and walls professionally. He was polite and works quickly with ease.
I recommend him highly.
Nikki G
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Carmel GSouth East Queensland, QLD
Poor service
Made a time with a guy to come out and quote on fixing noisy ceiling fans. I made arrangements to leave work early for this and he didn’t show up. When I called back he said he had forgotten, and we re-scheduled the day.
When he did come out he said he’d email a quote that night but I never received one. Then someone else from Grey Army contacted me a week or so later to ask how it went and I told them I never got a quote. They said they’d reallocate the job to someone else but I never heard back from anyone.
That was several weeks ago. What a waste of time!
3 comments
WendyHGrey Army
Thank you for taking the time to place this Review. . With our Queensland Region we have 4 areas, can you please indicate the suburb that you are in so we can pass this onto the management team for th... Read more
is area. They will certainly follow this up for youBli Bli
WendyHGrey Army
Thank you Carmel, Our Manager Gina has reported to us that she has spoken to your this morning. She has explained what happened and you will get call from our Grey Army Member
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Questions & Answers
missy Yasked
Im a bit uncertain about painter. Ive taken for an idiot a couple of times recently, so Im beginning to doubt my competency in organising this job. Its quite a big painting job. The quotes okay, but he I had the quote and the next day revived 2 phone calls and an sms.
How do I know this guy is as competent as he tells me he is
1 answer
Wendy H.Grey Army
All Grey Army members are inducted with us make sure that your quote is detailed and that you both sign this before he commences. Call our office during business hours and we will be able to answer your questions in more detail. Thank you
JulieCasked
I need a handyman to hang paintings on walls. Does Robert Fallace do this work?
His review was good.
2 answers
I don't know.
Wendy H.Grey Army
If you call our office 13 11 98 and ask for Robert we can organise this for you Thank You
Jan Lasked
I have several smallish jobs i need doing: installing a length of guttering along one part of the roof; installing some flashing between house and porch roof; checking porch support posts for rot, and repairing them; removing, but not replacing another short piece of guttering; also probably installing ? flashing high up on the roof, where there appears to be a leak maybe due to wind damage.
I am on the pension so cost needs to be a consideration, but i also need to maintain my property.
can you help please?
My previous builder is seriously ill and no longer able to help.
I am in South Frankston
Thankyou
Jan Lumley
1 answer
WendyHGrey Army
Please visit our website www.greyarmy.com.au and follow the link to request a quote, or alternatively call 131198 during business hours, we will require your full name, address and contact phone number thank you
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Wendy H.Grey Army
We are concerned with your review, Our head office would like you to call our Operations Manager, her name is Wendy and she can be reached on 03 9238 0103, We would like to have the opportunity of inv... Read more
estigating this for you. Our office is opened Monday to Friday 9am to 5pm thank you