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Grey Army
2.7 from 183 reviews

Reviews

Review distribution

5 star
69
4 star
6
3 star
3
2 star
16
1 star
89

One Little Fishy

One Little FishySouth East Queensland, QLD

  • 2 reviews

Lesson learnt!

published

So bitterly disappointed with The Grey Army with the quality of work supplied by one of their contractors recently. Three walls and a ceiling in the garage, billed 18 hours and left with a mess to clean up.

Please be aware that the Grey Army is essentially a Hiring or booking agency, once you accept the quote they accept no liability. I have learnt my lesson and in future I will bypass such organisations and ensure I engage a tradesman who is qualified with the relevant endorsements and licenses.

  • +7
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Service(s) UsedPainters
See all answers
4 comments
Grey Army
Wendy H.Grey Army
One Little Fishy
One Little Fishy

Hi, I have already tried to mediate with franchisee and contractor so I fail to see how you can assist.

Grey Army
WendyHGrey Army

We would love the opportunity of our National Management team to investigate this further to understand why you have taken the time to place your experience onto this forum, We look forward to hearing from you


Over 80

Over 80Greater Melbourne (Outer), VIC

Stay away from this company a complete scam so over priced nit Working for seniors

published

Stay away from this company a complete scam so over priced its ridiculous thats if anyone turns up its a franchise company best to call Jims mowing least you know your not being scammed by outrageous trademan that pretend they are there to help seniors its not
Staff at office rude

Customer Service
Timeliness
Rates and Fees
1 comment
Grey Army
WendyHGrey Army

Can you please call our office and ask to speak with our office manager Donna. We cannot investigate this till we have your full details. She is expecting your call today

Cynthia

CynthiaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Highly Recommend

published

I would like to say a special thank you to Robert and Michael Fallace from Grey Army. I have had a number of jobs completed in my home including door and air conditioner installations, various painting jobs and the most recent work was a complete kitchen replacement. Robert was always punctual, courteous, professional and always cleaned up after his work. Robert has a great eye for detail and his work was always to a very high standard. I would recommend Robert, Michael and his contractors if you need any home maintenance repairs etc.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Service(s) UsedCabinet Makers, Carpenters, Electricians, Handyman, Painters, Plasterers and Plumbers
See all answers
Mandeep

MandeepGreater Melbourne (Outer), VIC

HANDYMAN ENQUIRE

published

Hi Grey Army Team,

I am looking for a handyman up in north-side, which can do a little bit of everything. Happy to pay him per hour. Please let me know.

1. Carpenter must know how to replace (Skirting, Architrave, installing Door Jamb etc..(most of the material, will be supply on site)
2. Patching the Plaster
3. Paint touch-ups
4. Flashing on the Roof
5. Changing tiles etc..
6. Caulking/ Silicone

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Service(s) UsedCarpenters, Handyman, Painters, Roof Repairs and Tilers
See all answers
1 comment
Grey Army
WendyHGrey Army

Thank you for your question. Can you please visit our website www.greyarmy.com.au and follow the link to request a quote, you will be required to provide your address and contact phone number Thank You


Bux

BuxCentral Highlands and Goldfields, VIC

  • 2 reviews

Another unreliable organisation!

published

I submitted written requests for quotes for mowing and for garden levelling. in Darley, Victoria. I also tried to call during office hours but I just got an answering machine,No response. The silence is still ringing in my ears. Don't waste your time with this mob

Customer Service
1 comment
Grey Army
Wendy H.Grey Army

Can you please call our office and speak to our management team, as we would like to investigate this. If the team are on the phone you are able to leave a message so not sure why you got an answering machine. We look forward to hearing from you


MICHAEL SHARP

MICHAEL SHARPSydney, NSW

Fantastic job well done

published

My gutters needed cleaning and they were badly compacted with leaves and twigs. The price and job done were excellent ,roof swept,leaves and twigs were redistributed as mulch on my front retaining area. I could not ask for better service ,well done.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Service(s) UsedGutter Cleaning
See all answers
2 comments
MICHAEL SHARP
MICHAEL SHARP

Would certainly use again.

MICHAEL SHARP
MICHAEL SHARP

Happy Chappy


Barb

BarbGreater Melbourne (Inner), VIC

  • 2 reviews

Didn't contact me

published

I wanted a concreting job done and was promised their concreter Levi would contact me. Days later and no contact. I went elsewhere. The job was not especially difficult. Most disappointed.

Customer Service
Timeliness
Rates and Fees
Service(s) UsedConcreters
See all answers
1 comment
Grey Army
Wendy H.Grey Army

Linjellet

LinjelletMelbourne

  • 11 reviews
  • 1 like

Very dissappointed

published
Service(s) UsedPainters
Mridula

MridulaGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Excellent workmanship!

published

Andy, an Electrician from Grey's Army (Melbourne) was fantastic! He was so professional and a real expert in his field, with many years of experience behind him. I had quite a few electrical jobs that needed doing around the house and he knew exactly what to do and offered lots of advice as well. He was so nice, reliable, efficient and friendly and a real pleasure to deal with. I highly recommend him!

Service(s) UsedElectricians
1 comment
Grey Army
Wendy H.Grey Army

Thank you for taking the time to write this review, we will pass this onto our Grey Army Member,

Chris

ChrisSouth East Queensland, QLD

Get additional quotes

published

I requested quote for painting gutters, eves, pergola. I had several quotes from local tradesmen (source local paper) however grey army by far the most expensive, in fact double the price of another tradesman.

Service(s) UsedPainters
1 comment
Grey Army
Wendy H.Grey Army

Cannot recommend highly enough

published

My family has recently used the services of Robert Fallace from the Grey Army in Melbourne for carpentry, electrical and painting work. We were so impressed with Robert's advice, punctuality and management of our mini renovation that we actually ended up using his for a number of smaller jobs around the house. He was an absolute pleasure to work with and the sub contractors he used were all very friendly and professional.

Service(s) UsedBuilders, Carpenters, Electricians, Handyman, Painters and Plasterers

UNRELIABLE.

published

1. In canberra, I was stood up by the handyman without even bothering to call or text to tell me where he was. DO NOT rely on Reno or Linzie to turn up. Hopeless.

Service(s) UsedHandyman

BellaFreddie

BellaFreddieGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Well done!

published

I have just used te professional skills of Michael and Robert Fallace from the Grey Army. They have completed jobs at my home ranging from plastering, painting, building shelves and cupboards as well as carpentry repairs. They were professional, did their work well and on time as per their quote and I would be happy to recommend them to others, including my friends and relatives.

Service(s) UsedCabinet Makers, Carpenters, Painters and Plasterers

Justin R.

Justin R.Greater Melbourne (Metropolitan), VIC

Absolutely Horrendous and despicable service

published
Rosemary Campbell

Rosemary CampbellGreater Melbourne (Outer), VIC

House Painter

published

Never use Grey Army again. I'm left with a mess after getting painter back 3 times to fix mistakes. Short changed nearly $2,000 worth of work. Totally unprofessional contemptable lazy attitude.

1 comment
Grey Army
WendyHGrey Army

Please call our office 13 11 98 and provide your address and details so that we can investigate this further for you Thank You

  • Verified customer

Removal of old balcony

published

We were amazed how fast we got a reply, then inspection and quote. A week later the job was done by Carpentex. George & Michael were great, very quick and cleaned up everything even though we told them we would do it. Great job and would thoroughly recommend them and we thought their quote was very reasonable.

2 comments
Grey Army
WendyHGrey Army

Thank you for your review, so we can pass this on to your local Grey Army office, can you provide us with the state and suburb that the work was completed

Richard Abbott
Richard Abbott

St Marys, NSW


ReT

ReTHolt 2615, ACT

New fence

published

Had my fence extended by Reno in Canberra. Fantastic job, no issues, would recommend him to anyone. Site cleaned after work completed. Very happy. 10/10 on every aspect of the job.


Frank the Gardener

published

The first time frank came, he did a great job of my front yard, I was extremely happy with the work (although I did feel it was over priced). The second time he was over an hour late, the work on the backyard was ok for the time spent but lots of rubbish left behind. I then reached out for him to come and finish the job and didn’t hear back. So I tried a 2nd time a few days later and again didn’t hear back, tried a 3rd time a week later and still nothing. Extremely frustrating and disappointing after a string of unreliable gardeners.


D Greenfield

D GreenfieldGreater Melbourne (Inner), VIC

  • 2 reviews
  • 3 likes

Sam painter from grey army.

published

Sam is an excellent painter. He fixed a problem with the ceiling, now it looks beautiful. He knows his vocation well. Painted ceilings and walls professionally. He was polite and works quickly with ease.
I recommend him highly.
Nikki G


Carmel G

Carmel GSouth East Queensland, QLD

Poor service

published

Made a time with a guy to come out and quote on fixing noisy ceiling fans. I made arrangements to leave work early for this and he didn’t show up. When I called back he said he had forgotten, and we re-scheduled the day.
When he did come out he said he’d email a quote that night but I never received one. Then someone else from Grey Army contacted me a week or so later to ask how it went and I told them I never got a quote. They said they’d reallocate the job to someone else but I never heard back from anyone.
That was several weeks ago. What a waste of time!

3 comments
Grey Army
WendyHGrey Army
Carmel G
Carmel G

Bli Bli

Grey Army
WendyHGrey Army

Thank you Carmel, Our Manager Gina has reported to us that she has spoken to your this morning. She has explained what happened and you will get call from our Grey Army Member


Page 1 of 10

Questions & Answers

missy Y

missy Yasked

Im a bit uncertain about painter. Ive taken for an idiot a couple of times recently, so Im beginning to doubt my competency in organising this job. Its quite a big painting job. The quotes okay, but he I had the quote and the next day revived 2 phone calls and an sms.
How do I know this guy is as competent as he tells me he is

1 answer
Grey Army
Wendy H.Grey Army

All Grey Army members are inducted with us make sure that your quote is detailed and that you both sign this before he commences. Call our office during business hours and we will be able to answer your questions in more detail. Thank you


JulieC

JulieCasked

I need a handyman to hang paintings on walls. Does Robert Fallace do this work?
His review was good.

2 answers
BellaFreddie
BellaFreddie

I don't know.

Grey Army
Wendy H.Grey Army

If you call our office 13 11 98 and ask for Robert we can organise this for you Thank You


Jan L

Jan Lasked

I have several smallish jobs i need doing: installing a length of guttering along one part of the roof; installing some flashing between house and porch roof; checking porch support posts for rot, and repairing them; removing, but not replacing another short piece of guttering; also probably installing ? flashing high up on the roof, where there appears to be a leak maybe due to wind damage.
I am on the pension so cost needs to be a consideration, but i also need to maintain my property.
can you help please?
My previous builder is seriously ill and no longer able to help.
I am in South Frankston
Thankyou
Jan Lumley

1 answer
Grey Army
WendyHGrey Army

Please visit our website www.greyarmy.com.au and follow the link to request a quote, or alternatively call 131198 during business hours, we will require your full name, address and contact phone number thank you


Get an answer from our members and Grey Army representatives

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