So bitterly disappointed with The Grey Army with the quality of work supplied by one of their contractors recently. Three walls and a ceiling in the garage, billed 18 hours and left with a mess to clean up.
Please be aware that the Grey Army is essentially a Hiring or booking agency, once you accept the quote they accept no liability. I have learnt my lesson and in future I will bypass such organisations and ensure I engage a tradesman who is qualified with the relevant endorsements and licenses.
Stay away from this company a complete scam so over priced nit Working for seniors
Stay away from this company a complete scam so over priced its ridiculous thats if anyone turns up its a franchise company best to call Jims mowing least you know your not being scammed by outrageous trademan that pretend they are there to help seniors its not
Staff at office rude
I would like to say a special thank you to Robert and Michael Fallace from Grey Army. I have had a number of jobs completed in my home including door and air conditioner installations, various painting jobs and the most recent work was a complete kitchen replacement. Robert was always punctual, courteous, professional and always cleaned up after his work. Robert has a great eye for detail and his work was always to a very high standard. I would recommend Robert, Michael and his contractors if you need any home maintenance repairs etc.
Hi Grey Army Team,
I am looking for a handyman up in north-side, which can do a little bit of everything. Happy to pay him per hour. Please let me know.
1. Carpenter must know how to replace (Skirting, Architrave, installing Door Jamb etc..(most of the material, will be supply on site)
2. Patching the Plaster
3. Paint touch-ups
4. Flashing on the Roof
5. Changing tiles etc..
6. Caulking/ Silicone
Another unreliable organisation!
I submitted written requests for quotes for mowing and for garden levelling. in Darley, Victoria. I also tried to call during office hours but I just got an answering machine,No response. The silence is still ringing in my ears. Don't waste your time with this mob
Fantastic job well done
My gutters needed cleaning and they were badly compacted with leaves and twigs. The price and job done were excellent ,roof swept,leaves and twigs were redistributed as mulch on my front retaining area. I could not ask for better service ,well done.
I had 5 small rooms to be painted, doors and some closets, the trims had to be sanded as there was oil based paint on them, walls were clean and no need to sand, plus the chap said he could take some of the bottom off a door to stop it from scraping...he talked about how great he was and new what he was doing...it was a mid range quote. Well, the final outcome is is *he didn't sand the trim properly, so paint chipped almost immediately * he painted 2 coats per day and wasn't happy when questioned *removed sliding door and didn't put back on...i...t still sticks *2 other doors where not put back on properly *ordered gloss when I had stated low sheen for trim, made me pay for it, yet I never got the gloss paint for prosperity - it was a nightmare, after a few weeks of just living with it I tried several times to get in contact, was just ignored - so annoyed...I am writing this review 12 mths after this awful transaction, after spotting yet more shoddy work...I do hope karma finds this man
Andy, an Electrician from Grey's Army (Melbourne) was fantastic! He was so professional and a real expert in his field, with many years of experience behind him. I had quite a few electrical jobs that needed doing around the house and he knew exactly what to do and offered lots of advice as well. He was so nice, reliable, efficient and friendly and a real pleasure to deal with. I highly recommend him!
Cannot recommend highly enough
My family has recently used the services of Robert Fallace from the Grey Army in Melbourne for carpentry, electrical and painting work. We were so impressed with Robert's advice, punctuality and management of our mini renovation that we actually ended up using his for a number of smaller jobs around the house. He was an absolute pleasure to work with and the sub contractors he used were all very friendly and professional.
I have just used te professional skills of Michael and Robert Fallace from the Grey Army. They have completed jobs at my home ranging from plastering, painting, building shelves and cupboards as well as carpentry repairs. They were professional, did their work well and on time as per their quote and I would be happy to recommend them to others, including my friends and relatives.
Absolutely Horrendous and despicable service
I have in the past used Grey Army on a number of occasions and whilst the service wasn't great it wasn't that bad either. This time however I booked a roof painter to quote on some work, he never turned up and never called to explain why. When mentioning this to head office they stated that this would never happen and that I was making the story up, I was obviously bemused about this and proceeded to the escalate the call to the operations manager where things got a whole lot worse. This person just continued to lie and make up stories. Call wa...s escalated to General Manager where it became evident that the reason for the staff's deplorable behaviour resonates from him. His tone and approach was incredibly unprofessional. The reason why i used Grey Army was if anything ever went wrong I had a head office and managers to call on.....It could not have been any further from that. I tried a number of times to call and have a calm, normal and professional conversation to work through the matter however management were not interested. Never again.
- Verified customer
Removal of old balcony
We were amazed how fast we got a reply, then inspection and quote. A week later the job was done by Carpentex. George & Michael were great, very quick and cleaned up everything even though we told them we would do it. Great job and would thoroughly recommend them and we thought their quote was very reasonable.
Frank the Gardener
The first time frank came, he did a great job of my front yard, I was extremely happy with the work (although I did feel it was over priced). The second time he was over an hour late, the work on the backyard was ok for the time spent but lots of rubbish left behind. I then reached out for him to come and finish the job and didn’t hear back. So I tried a 2nd time a few days later and again didn’t hear back, tried a 3rd time a week later and still nothing. Extremely frustrating and disappointing after a string of unreliable gardeners.
Made a time with a guy to come out and quote on fixing noisy ceiling fans. I made arrangements to leave work early for this and he didn’t show up. When I called back he said he had forgotten, and we re-scheduled the day.
When he did come out he said he’d email a quote that night but I never received one. Then someone else from Grey Army contacted me a week or so later to ask how it went and I told them I never got a quote. They said they’d reallocate the job to someone else but I never heard back from anyone.
That was several weeks ago. What a waste of time!
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Questions & Answers
Im a bit uncertain about painter. Ive taken for an idiot a couple of times recently, so Im beginning to doubt my competency in organising this job. Its quite a big painting job. The quotes okay, but he I had the quote and the next day revived 2 phone calls and an sms.
How do I know this guy is as competent as he tells me he is
Wendy H.Grey Army
All Grey Army members are inducted with us make sure that your quote is detailed and that you both sign this before he commences. Call our office during business hours and we will be able to answer your questions in more detail. Thank you
I need a handyman to hang paintings on walls. Does Robert Fallace do this work?
His review was good.
I have several smallish jobs i need doing: installing a length of guttering along one part of the roof; installing some flashing between house and porch roof; checking porch support posts for rot, and repairing them; removing, but not replacing another short piece of guttering; also probably installing ? flashing high up on the roof, where there appears to be a leak maybe due to wind damage.
I am on the pension so cost needs to be a consideration, but i also need to maintain my property.
can you help please?
My previous builder is seriously ill and no longer able to help.
I am in South Frankston
Please visit our website www.greyarmy.com.au and follow the link to request a quote, or alternatively call 131198 during business hours, we will require your full name, address and contact phone number thank you
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