Haier 450L Bottom Mount HRF450BS2 (Satina)

Didn't work well. Didn't last long. Customer service - very very slow My fridge died 4.5yrs after buying it. The compressor was not repairable. Before that it had started freezing everything in the compartment that was supposed to be 'My Zone' which I had set for fruit and veg. So that drawer had become a semi-freezer After a protracted negotiation (2 weeks without a fridge) Haier agreed to sell me a superseded model at a reduced price $365. Fisher & Paykel (wholly owned by Haier since 2012) now took over the job of accepting payment and delivery. They told me they would contact me in 24-48hrs, it is now 2 weeks, still no contact and no fridge. I emailed - no response I got the complete run-around trying to contact them to find out what was going on. The website told me to call but there was no-one at 9.15am AEST available to take my call in Australia. So I had to call New Zealand and after waiting 15mins they offered to call me back

Someone has called me back ... and they'll get back to me in 24hrs ...

I gave it 2 stars because had it worked properly and lasted say 10years, I would have been happy.

Never purchase one of these – Had purchased this fridge just over 2 years ago and never used the bottom drawer because it froze vegetables. When we got the fridge delivered, there was an E0 code on it, didn’t think anything of it and actually thought that was normal for an “Eco” fridge as we’ve never had a fridge with codes on before. Recently had a technician over to fix our Haier dishwasher which was faulty from day one and he had a look at the fridge thinking it was just a setting that was causing the bottom drawer to freeze everything and he said the door was faulty because it was showing an error code. He opened the top cap of the fridge door and saw some exposed faulty wires. Tried to contact Fisher and Paykle and they refuse to replace the door. It was faulty from day one. NEVER purchasing an appliance from Fisher and Paykel again! Avoid this brand at all costs

I purchased the Haier Fridge with high hopes, but my experience has been nothing short of disappointing – I purchased the Haier 416L Bottom Mount Frost Free Fridge HRF450BS2 with high hopes, but my experience has been nothing short of disappointing. Major Issues: . My Zone Freezing Food: From the beginning, the My Zone feature, which is supposed to provide flexible temperature control, has been freezing my food consistently. This persistent issue has made this supposedly convenient feature more of a hassle than a help. . Longevity and Reliability: The fridge broke down literally one month after the warranty expired. The timing couldn't have been worse, coming at a fragile period in my life, and left me without a functional refrigerator just when I needed it most. . Customer Experience: My frustration led me to purchase a new fridge from an alternate brand. The difference was stark – the new fridge is superior in design, price, and functionality. It’s clear now that my choice of the Haier fridge was a mistake. . Misleading Reviews: I am extremely disappointed in Appliances Online for stocking this product with falsely high reviews. On their site, the Haier fridge has a suspiciously high average rating of 4.6/5, which starkly contrasts with its average rating of 1/5 on Product Reviews. This discrepancy suggests that potential buyers might be misled about the product’s true quality. . In summary, the Haier 416L Bottom Mount Frost Free Fridge HRF450BS2 has been a source of continuous problems and frustration. I do not recommend this product and urge potential buyers to be cautious about relying on overly positive reviews on certain sites. Look for more reliable brands that offer true value for money, better functionality, and greater reliability.