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Half Price Shutters
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Incompetent employees.
I fitted 2 blinds on my unit 16 years ago and the fitter put the roller the strap runs across in incorrectly. The result of this is that the straps constantly rubbed on the edge of the fittings. I have replaced straps on several occasions. The last time just recently. I was quoted $340 to replace the strap, almost double the last time I had this done. So I asked how much to put motors in, they quoted $870 per shutter. I thought that was reasonable, and placed an order and paid a deposit.
The fitter arrived when stated and fitted the motors...
Very disappointed
I put my order on the 4 th January the website said 10 to 15 work days today 14th February still waiting and haven't heard back for an update.
Definitely last time I deal with this company
EXCELLENT
I ordered a plantation shutter for my kitchen window, which was installed yesterday. When I came home from work, I was delighted, very happy with the service and finished job. Would definitely use Half Price Shutters again, thank you.
- 2 reviews
- 2 likes
terrible service
weve had this roller shutter installed nearly 12 months now it works but looks terrible we complained that it was still letting light in the installer came back and just shoved expander foam in the sides of it its everywhere and looks dreadful rang them again and they said we would be the first customer after christmass to see its now november and emails and calls later nothing still
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- 2 reviews
Great Company
From the time we ordered our shutters at their showroom the staff were very friendly and helpful. They organized a free quote and were out within a day or two with a quote.
We had our shutter doors fitted last week and are very happy with them. The installer gave us some good advice as we were a bit unsure about a few things.
We can fully recommend this Company.
- 2 reviews
Slow. All promise no action.
I was quoted a good price for 1 x roller blind so went ahead with deposit on November 2020. I was assured it would take 2-3 weeks for installation, possibly only 1 week as it was only 1 standard size blind. Well of course once Half Price Shutters had my 50% deposit, things slowed down considerably. It took over 8 weeks for the roller blind to be ready & installed. What a joke. I ordered it 6 weeks before Christmas and got it 2 weeks after Christmas. I only had one blind so it didn’t really ruin any renovations etc but if you are after a quick ...
Read moreturnaround or any order bigger than 1 blind, do yourself a favour and buy elsewhere. I also received a quote for plantation shutters for another room in my house but chose to wait before going ahead. Thank god I did as they were big on promises and pathetic on delivery. I will never use Half Price Shutters again.- 3 reviews
Half Price shutters Canberra
Just had 2 electric roller shutters installed by Half price shutters. They were excellent the installers done a good job and was easy to get along with likewise were the electricians. Girls in the office good to get along with also so was mark when he came to give a quote From my dealings with half-price shutter, I would recommend them.
Half Price Shutters - Good operators from start to finish.
What a great experience from dealing with Marco, who was punctual and very informative when providing a quote for a roller shutter, to the installation being a well-orgainised and precise exercise literally to the minute! As the installer had completed his work on the roller shutter installation, so the electrician arrived to connect the electrical component. Very pleased with this company's ethics and operation.
The reviewer stated that an incentive was offered for this review
Worst Quality Service & Dishonesty
Ordered and paid for shutters to be delivered and installed in 6 weeks. Were told the shutters were Australian made but now after waiting 15weeks have been advised the shutters are made in China. After several delays, installation was booked for yesterday and at the end of another day off work on my part, I was advised late in the day that installation could not occur. So another day off today for installation and the two men arrived to complete the job but were unable to do any work as a key piece of the order was missing. The company’s soluti...
Read moreon is to order the missing part from China and hope it arrives in about 6 weeks. There is no evidence of helpful customer service or attempt to deliver on their contract once they have your money. Be prepared to engage Fair Trading to get what you paid for or your money refunded.Find out how Half Price Shutters compares to other Blind & Shutter Shops
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Customer service sucks big time
Highly disappointed with this service. Got 5 shutters installed only 3 months ago, and one broke in the morning, as I attempt to open them. Called them and the lady already stated that was our mistake, without having anyone to come and see it. I’m now stuck inside, no being able to walk in the patio for 3 weeks!! As they don’t have anyone available earlier! Look somewhere else for shutters! Customer service sucks big time.
Very disappointed
Already have their shutters on the front half of house. Quote for 6 more windows. Mentioned the original shutters have faded and are now a different colour to frame: answer if that happens it would be in the first 2 years, we now have a different manufacturer. It happened later than that. Original warranty 5 years now it is 3 years, I think that speaks for itself!
Should have installed these sooner
We had outdoor window shutters installed end of last year. From start to finish we found the service excellent. Product excellent too. Our quality of life is so much better!
The reviewer stated that an incentive was offered for this review
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Barely able to open or close windows!
Expected the individual who measured and designed the shutters would have the expertise to identify it would be near impossible to open or close my side swing opening casement windows with the shutters in place. Was promised many times over approx a twelve month period the matter would be taken to management and my complaint responded to. I am still waiting.
Love my new shutters!
I absolutely love my new shutters. They were delivered within the time frame quoted, girls on the phone were extremely helpful and the installers arrived on time! Friends and family have all commented on how much they have transformed my home.
Very Bad Service
Only half a job done and no want to finish job or answer any requests
O out of 10 ,bad service no follow up job not finished ,had to cancel balance
And go to opposition to finish job
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Hi Amanda, I apologise for the experience you had, Can you please send your contact details to jwallis@halfprice.com.au so I can apologise and discuss your situation further.
Kind Regards
Johnathan