Harcourts

Service was professional friendly and prompt. Our questions were answered and felt abundantly supported throughout our entire process. Highly recommend Candice and her team! Show details

I have recently tried to purchase property from Harcourts ASAP Dandenong. I would honestly say they are the most difficult sales team I have ever dealt with and so frustrating so pleased be warned. Confused, unreliable, can’t provide information correctly and the worst part of dealing with them is they just don’t care. Show details

Early September I inspected a house on the market in the suburb of Erskine. After 5 minutes I negotiated the purchase of the house as a straight forward cash sale and offered roughly 4% above the asking price. Harcourts were then paid a deposit of… Read more

$40k prior to the due date. The day after the agent including the principal of this outfit refused to return phone calls and emails. The finale of this being the customary inspection a week to two weeks prior to settlement took place 1 1/2 hours prior to the vendor receiving the balance of funds [over $900k]. Too bad if the inspection did not meet expectations. Settlement would have been called off and all bookings with the removalists, suppliers and utilities would have created kaos and incurred hotel accommodation expenses. The only plus out of this debacle was the competency and good will of the settlement agency. I will never buy or sell with Harcourts irrespective of the deal. There are obvious serious leadership issues with management.

Hi, Isaiah helped me with the connection process. Extremely helpful and kindly talked me through the process, discussing the options. Thank you. Cannot recall which office I used. I selected first one in order to progress through survey. Show details

Very helpful and professional, on top of sending out emails and getting us connected with power and water, the move couldn’t have gone any smoother I highly recommend harcourts to anyone looking renting or even buying they just made things easier. Show details

The team at Harcourt (Melanie & Karen) have been wonderful in facilitating my move to Bunbury. They are highly professional and have been proactive in ensuring that me move proceeds as smoothly as possible. I cannot recommend them too highly. Thank you! Show details

the ceiling dropped as youd expect after roof leaking for about 5years but not untill such occured was it apparent it wasnt as good as it had looked to be it was infact 2 ceilings ie one ceiling was nailed onto an older one very old ceiling but now they throwing me and all my stuff out even though tenancies tribunal gave me more time due to illness and im worried about lead dust paint raining down so harder to move Show details

Do not trust Nathan Hunt Caroline Springs branch he will put a knife in your back when you find someone to sell and put a caveat on your property so selfish get someone to sell your property trust me, they will give you a hard time and steal your money, he did no work how is he entitled to charge a caveat. The worst experience in my life Harcourts only care about themselves and customers money stay clear unless you get your money back Show details

We were one of only two bidders in an auction by Harcourts Sheppard. The auction opened at $950,000 and quickly reached $1,000,000. When we tried to bid $1,020,000, we were told they would only accept larger increments (and mockingly told he was helping us by encouraging a strong bid), so we jumped to $1,050,000. The other bidder (who appeared to… Read more

register on the day, possibly with limited English but unsure) tried to bid $1,060,000, and we were again told we were “nowhere near” the reserve and they wanted the next bid to be 1,110,000, which the other woman bid and auctioneer accepted — we did not want to go higher, and the other bidder was taken inside to negotiate. Then another woman rocked up to look at the house and was given the opportunity to look and "give a number". Then nothing.

After waiting around 30 minutes with no communication, we assumed the auction was over and was already now above our price and went back to return our paddle to the agent who knew we had been to two openings and been the only people at the opening of the house that morning and keen for the house. He accepted our paddle and said he would call us. No one told us what was happening or that the auction was still going and not to leave. Later, we found out online that the property sold for $1,070,000. We asked the agent how it could sell for less than the accepted bid of 1,110,000 - and LESS than we would have paid.

They then told us they went back outside after we left and restarted the auction at $1,030,000, as if our bid at 1,050,000 hadn’t happened!!!. This likely cost the vendor at least $20,000 and probably more. You want MORE bidders at an auction, not less, and isn't an auctioneer's job to communicate and keep buyers bidding? Unbelievable.

Avoid. And record everything if you happen to end up in their midst.

I worked with Dona and Dion these two laddies made me feel welcome. The explain everything to me and provided me and my 2 friends each a decent home in Longford. Show details

If you rent through this company, the director will blackmail you to sign illegal conditions, they will send water bills without evidence nor corresponding dates, and if you dare to get the tenants union involved, they won’t renew your lease. They will also send you an email letting outside of the legislated notice requirements to let you know… Read more

that your lease won’t be renewed on New Years Eve right when you’re about to celebrate the new year and when you cannot access any support thus not only ruining your entire year, but also ensuring maximum distress.

In addition, they will give you a notice to vacate 6 months before your lease ends if you ask that the owner of the property abide by the legislated notice requirements and you subsequently complain to the director.

This family has not only destroyed my mental health, they have also made it so that my 13 year old son with autism has to have his routine changed, school changed, and leave everyone he’s known because you asked for time stamped photos to confirm the water meter was actually read and you had assistance from the tenants union regarding this and the illegal conditions you were blackmailed into signing.

The director, D, will also visit a property to fix a leaking tap, call you and tell you that your house is filthy when it objectively is not and insist on an inspection that cannot occur because it is not within the legislated timeframe. Her family member, J, will also insist they will be inspecting 1 week after the inspection occurred because you had belongings on the bench. When informed that she cannot do this, she will insist it is a “reinspection” so that means it doesn’t count and is ok - it does count and is not ok. Both J and D are condescending and cruel. They do not care about people and they only care about their bottom dollar.

If you have any options, do not rent through this agency unless you don’t value your stability and mental health.

Contact me for all screenshots.

Nathan from Harcourts is still lying that what he did is normal and not apologising at all no sympathy at all his real estate license should be cancelled put us in a lot of stress and still didn’t care is that someone who you want to sell your house without a word he will destroy marriages read this before you sign Show details

As a first time renter it was a little daunting all the hoops to jump through. The team at Harcourts made the journey a breeze right from the get go from inspections, applying and after being successful, arranging connection of all utilities and recommending a local mover. Great service with a smile. Highly recommend Harcourts to smooth the road. Show details

Excellent service with friendly staff. However, the application and related processes are quite lengthy and could be improved. As we are both working, we would appreciate being called after office hours. Show details

WARNING: Avoid using Harcourts for property management at all costs if you want to protect your property & use the tenants' Bond money to at least partially cover repair costs. This unethical company cost me more than $7,000 due to their incompetence & failure to create exit & entry condition reports, plus the tenants' rental ledger from the previous equally incompetent R.E. agency. Show details

Worst Real Estate in Sydney! They left the house in ruins with electricity only partially working, windows that don’t open, a cockroach infestation, aircon doesn’t work, paint peeling off the walls, broken side gate, missing fence panels that they tried to charge me for despite it being in that condition before I moved in then trying to raise the rent without fixing any issues, now the oven doesn’t work either. Show details

Very approachable and friendly staff who have a vast wealth of knowledge and are always happy to go that extra yard to ensure the customer experience is a good one Show details

Never taken this approach before when setting up services for rental properties but will definitely be the way to go from here for us! The Harcourts Connect Team were super helpful, one phone call when you’d normally be making 3 or 4 to get everything sorted, brilliant!! Show details

Trustworthy, solid market knowledge, strong open communication. I felt very confident in Mitch's ability to market and sell my home. No overblown promises, just great local knowledge, solid common-sense and respect for both myself and my property. His guidance and support were appreciated and the achievement of gaining a better than expected price… Read more

just underlined his skills. This has been a very positive experience and I would recommend talking to Mitch if you are thinking of selling.

Would have to be the worst realestate company i have ever dealt with. They approved the worst tenants ever, supplied me with incomplete and incorrect sales papers, refused to supply me with lease variation documents for tenants that want to break lease...shocking outfit. The saga continues. I feel powerless and that I have no rights to my own… Read more

home. They are all about the tenants and not the home owner. Cannot wait for the contract to finish.up !!!

Jodi & team have provided excellent service; great communication at every point of the purchase. Super friendly team & helpful with every aspect. Thanks Jodi & team. Show details

This company continues to be in breach of code of conduct under the QVAS which is designed to protect the personal identification details of Queensland property owners and to stop unsolicited direct marketing using QVAS data. I have repeated requested my number to be removed from the database and reminded them they are breaking the law by making… Read more

unsolicited calls to a number registered on a do not call register. They still continue to make calls. I have lodged complaints with via this webpage: https://www.propertydatacodeofconduct.com.au/ttsvr/n/qvas-195.

I suggest everyone having the same problem to do the same. These people do not care about privacy and will do anything to make sales.

They provided us with really efficient process selling our house. We will recommend them to anyone who askes .Regards to all the staff involved in the process .Cheers. Show details