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Harley Plumbing

Harley Plumbing

4.8 from 52 reviews · View Statistics

Reviews

4.8

52 reviews
  • Customer Service
    4.7 (23)
  • Timeliness
    4.7 (23)
  • Job Satisfaction
    4.8 (20)
  • Rates and Fees
    4.6 (22)
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Nice company to deal with.

published

Matthew the technician was friendly. Not pushy. Explained I needed to replace an old part for fire hazard reasons. Happy with their service. Have used them several times now. Would recommend.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Linjellet

LinjelletMelbourne

  • 14 reviews
  • 14 likes

Avoid, Avoid, Avoid

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Merlyn

MerlynGreater Melbourne (Metropolitan), VIC

Another job off my "to get done" list!

published

Had prompt service on my heating and cooling appliances. Daniel contacted me and arrived at nominated time. Such a pleasant young man who explained procedures. Full marks to Harley Plumbing.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Mike

MikeGreater Melbourne (Inner), VIC

  • 3 reviews

A job well done.

published

Tech turned up on time, did more than I expected. Happy with the results. The unit starts up quitely, and now ready for another summer. Additionally, no tiles were harmed in the process.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Amanda

AmandaGreater Melbourne (Metropolitan), VIC

Fantastic

published

They replaced our old heater that had stopped working the same day!! Very clean, took away our old heater too. Our house is nice and warm again. Thank you so much, we would highly recommend.

Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
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Lilian Pearcey

Lilian PearceyGreater Melbourne (Outer), VIC

great job

published

Arrived on time, terrific job, explained everything about the replacement unit and controls. I couldn't be happier. Now I'm ready for summer. Workers cleaned up after themselves so nothing to do after they left. Couldn't be happier.
Lilian Pearcey

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Mark

MarkGreater Melbourne (Outer), VIC

Great friendly service

published

I'd highly recommend Harley Plumbing for their quality and value for money service. They serviced my evaporative system and ran through options before the agreed work was complete. Very friendly and knowledgeable staff.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Theo Strasser

Theo StrasserGreater Melbourne (Outer), VIC

Reliable and trusted service.

published

Harley Plumbing have always been positive and reliable when I have called for help. Always on time and always done a terrific job. Staff are qualified and know what they are doing.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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helenalan

helenalan

  • 2 reviews

Excellent, fast and courteous service provided.

published

Excellent and courteous service provided within 12 hours of overnight contact. Pricing was competitive with other service providers and service provided resulted in unit becoming operational again within 20 minutes. Will use again should the need arise.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Brendan M.

Brendan M.Greater Melbourne (Outer), VIC

Solid service

published

Used the Harley boys 3 times recently and did a great job every time, on time. Thoroughly professional and professionally thorough. I can't recommend them highly enough. Responsive and really good value.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Deb Williams

Deb WilliamsGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great service.

published

We were very happy with the service we received. They communicated everything to us and called back quickly with a quote for the required work. Would highly recommend this company.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Excellent Service, have used before and will use again

published

From fantastic assistance over the phone to make sure we had checked all places where the leak might come from, to arriving during the stated time window and successful completion of the job, I am 100% happy! Have used Harley Plumbing before in the past at another property and they were my first phone call with this plumbing issue (it was an unknown leak that only showed up on our water bill).

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Done it again

published

Gully trap problem with tree roots. Fixed. Considerate,tidy and efficient. Plumbing isn't the best job in awkward position on a very cold morning, they managed smiling. Well done thank you.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Great service

published

Replaced hot water service. Everything happened as they said it would on time and with great communication. The quote was over $1,000 less than another mob (O’Shea Plumbing) who were high on both hard sell and price.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Scott

ScottTemplestowe

  • 3 reviews
  • 5 likes

Great job. Prompt and great communication

published

Hot water service died. Rang Harley Plumbing 11.30 am on a Friday. Kept me informed on progress and installed a new unit late on a Friday afternoon. Marcus did a great job.
Highly recommend Harley Plumbing.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Maggie

MaggieGreater Melbourne (Outer), VIC

  • 2 reviews

Fast and efficient!

published

Was lucky enough to get a same-day appointment for an evaporative cooler service. Chris and his apprentice arrived on time and went straight to work. Everything was completed within the standard service time including replacement of a capacitor.

Customer Service
Timeliness
Rates and Fees
Incentivised ReviewNo
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Michelle d.

Michelle d.Greater Melbourne (Metropolitan), VIC

Great communication, great service, competitive price

published

Booked an evaporative cooler service. Got great advice regarding replacing the system. Great service, on time, efficient and competitive pricing. Very happy and would highly recommend using Harley plumbing. Thanks

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Duncan

DuncanGreater Melbourne (Outer), VIC

Fast and courteous service

published
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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Greg

GregGreater Melbourne (Metropolitan), VIC

Quick service

published

Used Harley Plumbing for first time today , turned up exactly on time , friendly and professional . Job completed quickly and explained the fix , all good . would use again without hesitation in the future

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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Mick654

Mick654Greater Melbourne (Metropolitan), VIC

Great service and price

published

Called this company out, to have a look at my broken evap cooler, after calling multiple other companies that didn't show up. Harley Plumbing sent me a sms when they were on the way to my job and showed up soon after, well within the time frame given by the lovely Annette in the office. Daniel turned up with a can do attitude and had the problem fixed with minimal fuss, whilst being very professional and respectful of me and my dogs (giving them a pat on the way passed). Payment was done on site and I was very pleased with the price as there was no "hidden charges". Thank you Daniel and Harley Plumbing..

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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