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Harley Plumbing

Harley Plumbing

4.9 from 85 reviews · View Statistics
See the Best Plumbers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.9
85 reviews
  • Customer Service
    4.9 (52)
  • Timeliness
    5.0 (53)
  • Job Satisfaction
    5.0 (50)
  • Rates and Fees
    4.8 (51)
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Excellent

published

Amazing service, very polite couldn't ask for more. Reasonable prices and I was happy they had the required spare parts on hand so I was able to have my heater fixed on the spot.

Customer Service
5/5
Timeliness
5/5
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Rhys P.
Rhys P.Greater Melbourne (Outer), VIC

Professional competent and timely

published

I have been a customer of Harley plumbing for many years now and have found them to do a great job each time. I will call them next time I need a plumber.

Timeliness
5/5
Job Satisfaction
5/5
Incentivised Review No
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Much appreciated

published

The fixing of our heater was done in a professional and realistic manner. Everything was carefully explained to me (as a non-technical person), and future contingencies were given. Very helpful

Customer Service
4/5
Timeliness
5/5
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Peter C.
Peter C.Greater Melbourne (Metropolitan), VIC

Ducted heating repair

published

Serviceman arrived on time & completed the work on time & within quoted price. Acted professionally. Thoroughly tested system on completion. I will use this company again & have no hesitation in recommending it to others.

Customer Service
5/5
Timeliness
5/5
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Harley

published

On time. Clean workmanship. Fantastic customer service. A1 completion of job. Thanks team harley.thanks again for the outstanding work and timely completion of all tasks. Would recomend harley plumbing to all.

Customer Service
5/5
Timeliness
5/5
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Ben
BenGreater Melbourne (Inner), VIC

Excellent Service

published

Very happy with Harley Plumbing!
Friendly and helpful staff, on time and efficient.
Highly recommend for all plumbing needs.

Very happy with Harley Plumbing!
Friendly and helpful staff, on time and efficient.
Highly recommend for all Plumbing needs

Customer Service
5/5
Timeliness
5/5
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Rob
RobGreater Melbourne (Metropolitan), VIC

Same day service!

published

Old hot water service had failed (Melbourne eastern suburbs), so needed urgent attention. Harley Plumbing were courteous and prompt, replacing the unit the same day without fuss! Took the old unit away, leaving no mess. Price as advertised on their website. Highly recommend.

Customer Service
5/5
Timeliness
5/5
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Izzy V
Izzy VGreater Melbourne (Outer), VIC
  • 2 reviews

Excllent Service

published

I cannot fault Harley Plumbing!
Professional and friendly and always arrive when they say they will which is rare!
They have been amazing with an ongoing issue we have with our toilet and are persistent in solving the issue.
LOVE THE GUYS and will now use them for life!!
THANK YOU!!!

Customer Service
5/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

Biggles
BigglesAU
  • 7 reviews
  • 1 like

Evaporative cooling service

published

Just had Jamie for Harley Plumbing come to service our evaporative cooling system,
What a polite lovely man he was.
Fast, efficient and he knew what he was doing
I would recommend Harley Plumbing and would happy to use them again

Customer Service
5/5
Job Satisfaction
5/5
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AlbertSol
AlbertSolGreater Melbourne (Metropolitan), VIC
  • 18 reviews
  • 25 likes
  • Verified

Very knowledgeable, prompt and delivered what they said they would

published

I had a water leak from mains to the home which meant turning on mains for a quick shower or cooking etc - then turning it off again. Called several plumbers and got the old "can't get there until next week" - then I called Ryan, who looked at my property online, worked out the best solution quoted me over the phone and had a crew of 3 plumbers on site working within 3 hours who were all very pleasant to deal with - Wow pretty good I must say.

Customer Service
5/5
Timeliness
5/5
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Josephine
JosephineGreater Melbourne (Outer), VIC
  • 3 reviews
  • 7 likes
  • Verified

Support your local trade

published

Fast service and knowledgeable. Life saver after our evaporative cooler broke down during our week of heat. Installation was prompt and mostly contactless, didn't even know they were there and the job was completed. Will absolutely use them again AND recommend them to friends and family.

Customer Service
5/5
Timeliness
5/5
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Great service

published

Plumber was very friendly. He came in to fix my leaking shower, explained what the problem was and how he’d fix it.
The leak stopped and the shower was running well afterwards.

Customer Service
5/5
Timeliness
5/5
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Job well done

published

Very happy, a job well done. Hayden was prompt, professional and repaired our leaking evap cooling in great time. He was knowledgeable and explained everything every step of the way. Highly recommend them.

Customer Service
5/5
Timeliness
5/5
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Ian
IanGreater Melbourne (Inner), VIC

Excellent Prompt, Professional and Friendly Service

published

Had an old hot waster unit replaced. Excellent service from initial call to their business and to the completion of work. Work completed to quoted cost even though the work turned out to be a bit more complicated than envisaged. Technician/plumber Luca and apprentice Tom who came out to install the unit arrived on-time and were friendly, competent and efficient and left work area clean and tidy. Was a first time user of Harley Plumbing and would definitely use again and recommend to others.

Customer Service
5/5
Timeliness
5/5
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Rick
Rick
  • 5 reviews
  • 3 likes

Very Happy

published

Very happy with service. Prompt response. Notified of impending arrival. Informed fully of options available to either repair or replace cooling unit. Suggested that the cooler was on its last legs & options were to repair & see how it goes or replace. Selected to have a service & see how things went. After the service, the cooler did not work. Rang to organise a replacement. This arrived promptly & the service fee was waived.
Respectful professional service.
Punctual and clean job.
My one quibble was a surcharge of 2% when paying by DEBIT card. Can understand if I had used a credit card.
This aside, I would definitely recommend Harley Plumbing

Customer Service
5/5
Timeliness
5/5
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