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Hello Charlie

Hello Charlie

4.8 from 88 reviews · View Statistics

Reviews

4.8

88 reviews
  • Product Quality
    4.9 (57)
  • Return Claim MadeYes (1) · No (56)
  • Customer Service
    5.0 (56)
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Such an easy online purchase!

published

The products I ordered were exactly as I expected, such good quality! The friendly, helpful & efficient service was a refreshing pleasure.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBondi
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thank you very much for taking the time out to write such a lovely review Maureen. I'm so glad you were happy with everything. :)

Great products

published

Products were exactly as shown on website delivery service was fantastic. Always knew what has happening, and delivery was done straight away

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Very happy to hear that, Mary! Thanks so much for taking the time to leave us such a lovely review xx

Quut Beach Toys

published

Gorgeous well made beach toys just as described. I was too excited to wait for Christmas so I gave my daughter the the beach toy (castle builder) and cuppi early. We took them to Noosa for spin, she was so pleased she could finally make a sandcastle on her own and all the kids started playing with them too. We also bought Ballo and Cana for Christmas, I know she will adore them.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHello Charlie Online
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Sounds like lots of beach fun coming up for your little one, Hannah! So glad you're loving them, and super glad we could help out :)

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Eco nappies

published

Our favourite nappies to use for newborns. Easy to find on the website and they arrived nice and quickly! Thanks :)

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thanks for your kind review, Amy! I'm so glad you were happy with everything. :)

Eco nappies

published

Great range of eco nappies to choose from
With reasonable prices
Easy to use website and very informative
Would recommend and will be back

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thanks very much for your lovely review, Bee! Glad we could help you out with your nappies :)

Marion Lucy

Marion LucySouth-East, TAS

The best sunscreen I have ever bought

published

I really like the feel and smell of this sunscreen, and that it’s made from natural ingredients - and no preservatives.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thanks so much for the lovely review, Marion - that's very kind of you! Glad we could help you find a good natural sunscreen :)

JDino83

JDino83Metropolitan Adelaide, SA

Fantastic products!!

published

We loved the brilliant range of beautiful eco toys and I think we will definitely be coming back for another order once our little bubs arrives!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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1 comment
Hello Charlie
Hello CharlieHello Charlie

How kind of you! Thanks so much for the lovely review - so glad we could help you out :) Best of luck with the new little one! xx

My go-to online shop for kids

published

The website is easy to navigate, there's a great range of products that are priced fairly and delivery is super quick A+

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thanks so much for taking the time out to leave such a lovely review, Elisa. So happy to hear you enjoyed your experience. :)

Streets ahead

Streets aheadPerth, WA

  • 6 reviews
  • 3 likes

NUMBER ONE

published

Hello Charlie is by far the best online shop, from their products, to their top notch delivery service you simply can’t get any better then this, it will always be my go to shop when it comes to my little Grandson.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thank you so much for leaving such a lovely review. Glad you were happy with everything! :)

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Grandma Sue

Grandma SueSydney, NSW

My grandson absolutely loves it!

published

Hello Charlie were fantastic. The product was everything we expected and the delivery was one of the quickest I have ever received. Would use this company again and cannot recommend them highly enough. Very service orientated.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Aww, thanks so much, Grandma Sue! So happy to hear that everything went well and that we could help you out :) I appreciate you taking the time to send us such a lovely review xx

Bec

BecSouth Australia

Great range of products

published

Ordered a lunchbox and it arrived very quickly. The product is great quality, well priced and the purchase process was quick and easy to use. Very easy to navigate the website. Highly recommend Hello Charlie!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHello Charlie online
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thank you, Bec for leaving such a lovely review. So glad you are happy with everything. :)

Great products and service

published

I ordered the Bobo & Boo bowls, plates and cups. The products are great quality and gorgeous colours, and the service was perfect. Delivery was very quick! Would certainly recommend to anyone.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Very glad to hear that you are happy with your products :) Thanks so much for taking the time to share such a lovely review, it's very kind of you!

Jos

JosGreater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

Perfect set for my baby

published

It’s very good quality Love the colour, itS versatile as it comes in everything you would need so you can make up your own set, but also that the Drink cup can grow with them as they get older with the different attachments. Very easy to place order and super quick to arrive great service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHello Charlie
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thanks so much, Jos for your lovely review and kind words. Very glad to hear you were happy with everything!

Angela J.

Angela J.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent Service

published

The website was easy to use, prices were very competitive and my order was dispatched and shipped very quickly. Turnaround time especially with Victoria restrictions at the moment made the purchase stress-free.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thank you for your lovely review Angela. Glad we could help!

  • Verified customer

Perfect birthday present!

published

I needed a last minute birthday present for my grandson and Hello Charlie had just what I wanted! A set of eco friendly toy trucks. Ordering and delivery were exemplary and fast! I highly recommend them.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thank you so much for your kind words! Glad to hear everything arrived quickly - always happy to help out :)

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Jessica

JessicaGreater Melbourne (Inner), VIC

Muumi & Noopii Nappies!!! FANTASTIC

published

These nappies are Great
They minimise nappy rash and for approx $1 a nappy why wouldn’t you put your little one in something natural organic biodegradable and non-toxic!
Thanks Vanessa, you make buying your products a breeze with your fast N efficient postage!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHello Charlie
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1 comment
Hello Charlie
Hello CharlieHello Charlie

You're so welcome, Jessica! Always happy to help out :)

Karen

KarenGreater Melbourne (Inner), VIC

Excellent Customer Service

published

I ordered a set of cutlery / bowls from Hello Charlie. Shipping was very quick, product was great quality. There was a slight mix-up that was also resolved quickly. Would highly recommend.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thank you so much for your lovely comments, Karen! I'm so glad we managed to get the problem sorted quickly for you - apologies again and thanks for being so sweet about it :) Vanessa xx

Guy

GuyGreater Melbourne (Inner), VIC

Excellence

published

The shipping time to my home was incredibly fast given the current high volumes of on line transactions at this time.
My grand daughter loves her red trike which arrived well in time for her birthday.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Very glad to hear that your granddaughter is enjoying her trike :) Thanks so much for taking the time to share such a lovely review, it's very kind of you!

Napassorn

NapassornPerth, WA

Amazing product and service

published

I bought a few toys for my kid and have lot of questions about the product. Email the shop and got quick response, very good customer service
Thank you Vanessa xxx

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Aww, that's so nice of you Napassorn! That's exactly what we're here for - to help out and answer your questions. Thanks so much for taking the time to write such a lovely review, you've made my day! Vanessa xx

max

maxWestern District, VIC

  • 6 reviews
  • 2 likes

Great.

published

I brought bath crayons for my special needs son. They came so fast and are so solid, good variety of colours. Worth it. Very grateful for the quick post. Thank you.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Hello Charlie
Hello CharlieHello Charlie

Thanks so much for your lovely comments, Max. Very glad to hear that we could help you out!

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