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In continuation to the great experience with Volkan and Hero Plumbing for the hot water replacement a couple of months back, reached out to Hero Plumbing again for a plumbing inspection this time, which was arranged promptly. A couple of items including the valve from water mains required immediate attention. This was arranged for the same day with Jesse who replaced the items. He was prompt, courteous and an expert in his work. My experience both times with Hero Plumbing has been top notch that I decided to sign up for their membership for all future engagement. Thank you Jesse and team!
We had our gas heater serviced with hero plumbing. Sent out a few email enquiries to different places and these guys emailed and gave us a courtesy call to follow up which was appreciated as we didn't receive their initial email. There was a smell coming from the gas heater so we had it serviced. Jesse from hero plumbing was awesome. We booked an early time 7-9am and we got a text and phone call 20 minutes before he arrived which was a nice touch. He was punctual, informative and genuine. Jesse was very efficient getting the service done and it...didn't take more than half an hour in total. He took a few extra minutes to explain some extra things about the heater that I wanted to know, this was really appreciated too. We didn't know that the gas hose needed to be replaced every 5 years so we got a new gas hose too that he fitted for us. Jesse throughly tested the gas heater too, ensuring it was safe for our family. Really appreciate the fast turn around from making contact with hero plumbing to Jesse getting the job done. Highly recommended them for anyone else looking for a great plumber and gas plumbing service.
Professional & reliable
Pleasant and reliable staff from the quote to completion of the job. Called before arriving to confirm appointment. They were on time. Fair price. I could not fault them and would use them again.
Fantastic service, highly recommend
Entire experience having my gas heater fixed and serviced was flawless. Hayden was very knowledgeable, helpful and professional, he took the time to properly understand and fix my problems. I highly recommend these guys.
Highly recommended. Jacob was extremely knowledgeable and explained what the job entailed. He phoned to let me know his arrival time and was extremely courteous. My Rinnai is now working perfectly. Thank you!!
Sally from Mosman
Jacob from Hero Plumbing, punctuality, professionalism and his knowledgeable about gas heater was astonishing indeed.
His commendable service was extremely professional. Highly recommend this young man!
Thank you for above and beyond friendly service he delivered!!
Contacted 20mins before arrival. Great service from Adam. Very pleasant and thorough young guy. On time, explained what needed to be done, got on with it, tidied up afterwards. Would recommend Adam and the company.
Absolutely great work very happy
Jacob did an excellent job very friendly and spent extra time explaining what the service included and what he was doing. Once complete spent time checking everything could not be happier.
Jacob was very efficient and thorough and also gave some great tips to my mother on what to look for when purchasing a new gas heater. Thanks for a professional service.
Excellent, professional & friendly. Jacob was on time & did a thorough job with my portable gas heater. I am rest assured with using an appliance that has been properly serviced & compliant.
Great friendly service.
Great friendly service. Easy booking and flexible times. The young man that came to our apartment was polite friendly and very helpful. He did a great job and answered my questions regarding moving my gas heater.
Hero Plumbing are HEROS.
Had my gas heater thoroughly cleaned and checked. Am confident that it is now safe and running smoothly for the winter.
Cannot recommend highly enough the technician Adam who was very polite, efficient and professional.
Thankyou Hero Plumbing.
Will recommend your company without hesitation.
Hero plumbing came on time and serviced my gas heater promptly. Very courteous and competent. Organising the appointment beforehand was also smooth and painless. I would definitely use them again.
The gas heater was tripped often. The gentleman who came home to fix it did a great job to find the actual problem and advise what had to be done. Thank you.
Yianni arrived when expected, was quick, efficient and very pleasant to deal with. He clearly explained what needed doing and how much it would cost. Would definitely recommend his services.
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