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Hero Plumbing

Hero Plumbing

4.6 from 41 reviews · View Statistics
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Reviews

4.6
41 reviews
  • Customer Service
    4.9 (35)
  • Timeliness
    4.9 (35)
  • Job Satisfaction
    4.8 (36)
  • Rates and Fees
    4.4 (34)
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Reviewer Photos & Videos

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Vish Kri
Vish KriSydney, NSW
  • 3 reviews
  • 5 likes

Highly recommended

published

In continuation to the great experience with Volkan and Hero Plumbing for the hot water replacement a couple of months back, reached out to Hero Plumbing again for a plumbing inspection this time, which was arranged promptly. A couple of items including the valve from water mains required immediate attention. This was arranged for the same day with Jesse who replaced the items. He was prompt, courteous and an expert in his work. My experience both times with Hero Plumbing has been top notch that I decided to sign up for their membership for all future engagement. Thank you Jesse and team!

Customer Service
5/5
Timeliness
5/5
josh4033
josh4033Sydney, NSW
  • 2 reviews

Awesome service

published
Customer Service
5/5
Timeliness
5/5

Other Plumbers

 
 

0.0
(1,234)

Professional & reliable

published

Pleasant and reliable staff from the quote to completion of the job. Called before arriving to confirm appointment. They were on time. Fair price. I could not fault them and would use them again.

Customer Service
5/5
Timeliness
5/5

Fantastic service, highly recommend

published

Entire experience having my gas heater fixed and serviced was flawless. Hayden was very knowledgeable, helpful and professional, he took the time to properly understand and fix my problems. I highly recommend these guys.

Customer Service
5/5
Timeliness
5/5
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Sally Waters
Sally WatersSydney, NSW
  • 2 reviews

Excellent service!!

published

Highly recommended. Jacob was extremely knowledgeable and explained what the job entailed. He phoned to let me know his arrival time and was extremely courteous. My Rinnai is now working perfectly. Thank you!!
Sally from Mosman

Customer Service
5/5
Timeliness
5/5

Gas Heater

published

Jacob from Hero Plumbing, punctuality, professionalism and his knowledgeable about gas heater was astonishing indeed.
His commendable service was extremely professional. Highly recommend this young man!
Thank you for above and beyond friendly service he delivered!!

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Customer Service
5/5
Timeliness
5/5

Top service

published

Contacted 20mins before arrival. Great service from Adam. Very pleasant and thorough young guy. On time, explained what needed to be done, got on with it, tidied up afterwards. Would recommend Adam and the company.

Customer Service
5/5
Timeliness
5/5

Absolutely great work very happy

published

Jacob did an excellent job very friendly and spent extra time explaining what the service included and what he was doing. Once complete spent time checking everything could not be happier.

Customer Service
5/5
Timeliness
5/5

Other Plumbers

 
 

0.0
(1,234)
Diane
DianeSydney, NSW

Great service

published

Jacob was very efficient and thorough and also gave some great tips to my mother on what to look for when purchasing a new gas heater. Thanks for a professional service.

Incentivised Review No
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Ingrid
IngridSydney, NSW

Impressed!

published

Excellent, professional & friendly. Jacob was on time & did a thorough job with my portable gas heater. I am rest assured with using an appliance that has been properly serviced & compliant.

Customer Service
5/5
Timeliness
5/5
Loretta
LorettaSydney, NSW

Great friendly service.

published

Great friendly service. Easy booking and flexible times. The young man that came to our apartment was polite friendly and very helpful. He did a great job and answered my questions regarding moving my gas heater.

Customer Service
5/5
Timeliness
5/5

Other Plumbers

 
 

0.0
(1,234)
Ros Psakis
Ros PsakisSydney, NSW

Hero Plumbing are HEROS.

published

Had my gas heater thoroughly cleaned and checked. Am confident that it is now safe and running smoothly for the winter.
Cannot recommend highly enough the technician Adam who was very polite, efficient and professional.
Thankyou Hero Plumbing.
Will recommend your company without hesitation.

Job Satisfaction
5/5
Rates and Fees
5/5
Incentivised Review No
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Ien A.
Ien A.Sydney, NSW

Excellent service

published

Hero plumbing came on time and serviced my gas heater promptly. Very courteous and competent. Organising the appointment beforehand was also smooth and painless. I would definitely use them again.

Customer Service
5/5
Timeliness
5/5
Joshi
JoshiSydney, NSW

Heater repair

published

The gas heater was tripped often. The gentleman who came home to fix it did a great job to find the actual problem and advise what had to be done. Thank you.

Customer Service
5/5
Timeliness
4/5

Terrific service

published

Yianni arrived when expected, was quick, efficient and very pleasant to deal with. He clearly explained what needed doing and how much it would cost. Would definitely recommend his services.

Customer Service
5/5
Timeliness
5/5

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