Mel B.
Mel B. · 453L Bottom Mount

Hi everyone,I've had my fridge for nearly 2 years but we moved house,and I cleaned the inside out but it had a funny bad smell so someone told me lower the temp,I lowered from 4 to 3 now it won't change back all other numbers light up & go to change but then it just stays on 3 blinking on/off ,the fridge isn't cold enough but freezing is rock hard,did anyone find any solutions to there questions about there Hisense fridge,thankyou

Elena W.
Elena W. · 453L Bottom Mount

Hi there, is this product frost free?

Allison
Allison · 453L Bottom Mount

My fridge doesn't appear to be cooling efficiently and when I open door the freezer display show EF instead of the temp. Have tried supercool functions, no improvement....been like this for about 8 hrs

Brian
Brian · 453L Bottom Mount

What is the fan for near the compressor????

Brian
Brian · 453L Bottom Mount

the freezer is not freezing and noticed that the condenser fan is not running at all???

ryan drury
ryan drury · 453L Bottom Mount

Just purchased model number hr6bmff453c today and after a full-day of running its making a constant rattling sound from the back. Any ideas what could be causing this?

Isobel
Isobel · 453L Bottom Mount

Lights at the front of fridge are turning off to show blank settings but when the door is opened, it reverts back to normal for about two minutes and then turns off. Can anyone make a suggestion? Isobel

Hisense
Hisense   DM   

Hi Isobel, I can confirm this is completely normal and designed this way to save energy and cannot be adjusted. Please don't hesitate to call 1800 447 367 or email service.au@hisense.com if you have any further questions. Thank you.

Regards, Ben - Customer Relations Hisense Australia

Isobel
Isobel  

Many thanks.

Keith
Keith · 453L Bottom Mount

I managed to acquire a Very Neat HR6BMFF435SD unit from someone that brought it back from Australia. The issues is that the 'EF' error has appeared, see that the Freezer Fan does not work. As with other Very Unhappy customers, the Freezer partially works by 'Convection' only, No Fridge Cooling. The Freezer Fan is Not Working .... :-( :-( :-( . Looking at the Fan Motor sales online, this seems to be constant issue and should have been a 'Product Recall' to remedy the Problem. Please advise what other remedies are available, besides spending about $500+ ..... Without Any Guarantee that the problem will be permanently remedied. Such a pity that this great looking Name and Unit has to be 'Besmudged' by a Very Common problem. Looking forward to your urgent reply .... Keith Christchurch, NZ

annetteD
annetteD · 453L Bottom Mount

Can anyone please tell me if there is a light in the freezer section in this fridge. We bought it about a month ago from harvey norman and I didn't realize there was no light until I got some frozen meat out without the kitchen lights on. Difficult task when there was no freezer light!!!!

Hisense
Hisense   DM   

Hi , This unit ONLY has a light in the fridge.

yesplease
yesplease · HR6BMFF453S (453L, Silver)

Hi all. A week ago, I got this Hisense model fridge (HR6BMFF453S) delivered and installed.

It seems to be working fine, except there is one problem: it makes a constant rapid clicking noise. It's loud enough that we can often hear from the other side of the room with the TV on. Most of the time I walk past the fridge, it's making the noise.

It seems to be coming from the bottom half of the appliance (freezer compartment) – towards the back. When I pull out the fridge and check the back, it's coming from around the section where the power cord originates from. The noise predominantly occurs between much quieter whooshes of air, which I can hear occurring inside the fridge.

I've never heard a fridge make this clicking sound before. Is anyone else experiencing this noise with their fridge or is it just me? Any advice?

Tao H.
Tao H.  

I had the same problem. I regret having bought it. Have you got a solution?

yesplease
yesplease  

Not really. I called HiSense Support who told me to return it to the store as a DOA. The store brought over another one which I have been using for about 2 months now. The new one still makes a similar noise, but it's overall a bit quieter. Still annoying though.

I've also had other issues with this fridge, like the metal bracket falling off the back and dragging along the floor. Eventually (after a bit of a headache) a technician was sent, who basically just ripped off the bracket and called it fixed.

My impression on this fridge is that it's cheap. It also makes a few other weird noises which - some on a daily basis. I also regret having bought it.

Return it if you can.

uyapo m.
uyapo m. · 453L Bottom Mount

I replaced the fan motor with a new one for my hisense fridge but it still display the EF code How do i remove the code?

Belinda L.
Belinda L. · 453L Bottom Mount

I have just bought a Hisense 514L bottom mount fridge. Everything in freezer rock hard. Nothing will cool in fridge compartment. Anyone have same problem?

Hisense
Hisense   DM   

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry.

Jules
Jules  

Hi Belinda. I have the same problem. What was the issue in the end ?

Wayne L.
Wayne L. · 453L Bottom Mount

Y do lights on front for temperature keep going out

Dean
Dean · 453L Bottom Mount

My hr6bmff520s 520L won’t cool the top fridge but the bottom freezer works fine, what can I do or check

Rejoice M.
Rejoice M.  

Same with mine now

Joseph D.
Joseph D. · 453L Bottom Mount

How to adjust temperature from hisense 514 L side by side water dispenser

Hisense
Hisense   DM   

Hi , we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Tahir S.
Tahir S. · 453L Bottom Mount

Hi I have the 520 model and it stopped working. When you plug in you can hear a little click from behind where the compressor is but it doesn't start. Any ideas? Cheers

Hisense
Hisense   DM   

Hi , we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

Wendy H.
Wendy H. · 453L Bottom Mount

what does the code EF mean

Hisense
Hisense   DM   

Hi Wendy ,The EF error code indicates a problem has been detected with the freezer fan motor (evaporator fan), If you call Hisense directly one of our friendly staff will be able to assist you further.

Acharya T.
Acharya T.  

How do fix it

Acharya T.
Acharya T.  

Answer please

Mary-Ann D.
Mary-Ann D. · 453L Bottom Mount

Hi, I have just purchased and installed the HR6BMFF453C Fridge/Freezer. Your manual says the desired tilt to the back is 10-15mm, ours is more like 40-45mm, how can we rectify this?

Garry
Garry · 453L Bottom Mount

what temp should the fridge be set at also freezer? Just took delivery of new fridge, no manual.

Hisense
Hisense   DM   

Hi , we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry or alternatively if you look on to our website you should be able to find the manual.

Sharon C.
Sharon C. · 453L Bottom Mount

I have my freezer set at -14 but everything was like a rock so I checked the temperature with a Thermometer and it reads -35.7. I’ve got the fridge set at 3 and the thermometer says 6.4???? The fridge is also very noisy.

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