Hisense Heat Pump Dryer Series 7 HDFS90HAB
VerifiedMPN: HDFS90HAB3 reviews
Great product easy to use and not hard to follow the instruction card. Make it easy for me to do my laundry.
While this dryer looks fabulous and has an amazing 9kg capacity, quiet function, a well lit drum and brings less humidity when in use as a “condenser dryer” it has significantly let my family down by suddenly breaking down with a major fault (main motor) at 21 months. My previous dryers lasted 10 years plus. We cared for it so carefully and had it running once a day with regular loads. This is the most expensive dryer I have ever purchased to save electricity and leverage smart technology. HOWEVER, despite the advertised 3 year warranty both the Good Guys and the manufacturer Hisense required me to follow up each step of the remediation, and neither were willing to offer a replacement. It has been almost three months and I am still waiting for the unit to be repaired and returned due to multiple back orders on parts through their authorised repairer Sydney Appliance Services. Painful and excruciating process and no one wants to help, when the unit is defective and cannot deliver for regular everyday use. DO NOT BUY THIS HISENSE DRYER, not reliable at all and no after sales support when it breaks down.
Purchased in at The Good Guys for $1,250.
Motor failure in less than 1 year! – 1. called CS, technician came, encountered F22 motor fault. You can google it, plenty of cases in the internet warning you to avoid this product 2. parts to repair needed 3 weeks shipping and not to mention scheduling the technician to repair. 3. YOU ARE ON YOUR OWN for at least a month for the repairing! 4. Poor CS service, u called and they just run their scripts without resolving anything and time wasted. You will be being passed around different people and eventually they just give u an email address to escalate. crt@hisense.com.au
5. Not just this product, if you google hisense and its facebook, you can find all poor comments and realise there is a reason it is selling cheap.
6. It has been a week since I lodge the support case and I still do not have a proper resolution or repair from Hisense. The best 'HELPFUL' advice from the CS is hanging my clothes in door with my heating on. Thank you Hisense, will you pay my electricity BILL!?
Purchased in at The Good Guys Physical store for $1,200.
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