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Holden Dealers

Holden Dealers

1.9 from 286 reviews · View Statistics
See the Best Car Dealerships in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    2.2 (51)
  • Return Claim MadeYes (9) · No (48)
  • Customer Service
    2.1 (51)
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Genevieve D.
Genevieve D.Central Queensland, QLD

Holden Cruze with none stop brake downs

published
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Incentivised Review No
Store LocationMackay Qld Australia
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baffie
baffieNew South Wales

Holden service Mandurah-minus 100 rating but had to put 1 star

published
Incentivised Review No
Return Claim MadeNo
Store LocationMandurah 6210 WA
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Sascha.
Sascha.North-West & West coast, TAS
  • 5 reviews
  • 4 likes

Questionable Practices!

published
Product Quality
1/5
Customer Service
1/5
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NeverAgain
NeverAgain
  • 12 reviews
  • 10 likes

Newcastle City Holden are HOPELESS

published
Customer Service
1/5
Incentivised Review No
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Holden Customer Care Department - Disgusting Customer Service

published
Product Quality
1/5
Customer Service
1/5
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Amit B.
Amit B.South East Queensland, QLD

Eagers Holden & HSV - Holden Brisbane Dealer - Terrible customer service and technical support

published

Now I can understand why no one prefers to buy Holden. It's not the quality of car, it's the customer experience and after sales service.
Tool an appointment from Eagers Holden Brisbane for 7:30 AM for the diagnosis of car as sensor and indicator sound had gone quiet. They kept me waited for 4 hours only to tell me that they haven't found any issue and charged me $155 for this. This is despite I requested them multiple times that I need to attend a meeting and can't wait for long.
I doubt, they even touched my car. When I asked the diagnosis report, they asked $310 to do further diagnosis.
It's a scam, please avoid this place.
Happy to share the invoice if anyone thinks the review is not genuine.

Product Quality
1/5
Customer Service
1/5
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Kevin Beeston
Kevin BeestonPerth, WA
  • 2 reviews
  • 3 likes

Failure to fix warranty issue

published

Colorado for warranty had for 7 weeks failed to fix car wandering all over the road and shudder in rear end said nothing wrong with car. Local mechanic diagnosed problem in 2 hours bent rear diff housing. Holden still won't fix the car. No wonder they went out of business.

Product Quality
1/5
Customer Service
1/5
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City Holden service mile end - excellent professional team

published

Service team Luke Hayden and of course mechanics staff all professional bright cheery nothing too much trouble and excellent !! Highly recommend

Product Quality
5/5
Customer Service
5/5
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Sheena M.
Sheena M.South East Queensland, QLD
  • 2 reviews
  • 3 likes

Never take your car to Holden Sunco Budderim

published

Never go here, Never get a service, never buy a car. Certain male staff are absolute pigs and show disgusting behaviour towards customers. They lie and do anything to not fix your car proply. Even by telling you to never come back when cuz you queried there word and also so they dont have to pay for faults of your car under warranty.
And I'm not the only one this has happened to.
They stick together to lie for each other. Absolute disgrace. Will never recommend ever to anyone.
You will regret taking your car here if you do. Extremely unprofessional

Product Quality
1/5
Customer Service
1/5
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Mark
MarkIllawarra, NSW

Absolutely Terrable Gateway Holden Fairy Meadow

published

I had my Holden Commodore ute serviced at Gateway Holden yesterday & it was a very disappointing experience. I put the car in at 8:00am & would I like it washed I said yes & they would call me when it was done. from 3:30pm I kept trying to contact them to no avail. So I went there at 4:00pm they said it's ready just needed to type out the invoice. After waiting for 1/2 hour I complained & suddenly, my invoice appeared! Not only that they didn't wash the car. This is not the first time the service has been not up to scratch, no more will I ever go back!

Incentivised Review No
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Not happy
Not happyNorth Western Region, NSW

Holden and Clancys Dubbo

published

One month to fix electrical issue.
New Holden service team but no software for 2011 commodore.
Car left outside in storms
Zero apologies and when I finally picked up my car couldn’t speak with a manager. Holden service and Clancy’s service extremely bad. Never offered a replacement vehicle.

Product Quality
1/5
Customer Service
1/5
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Fazz1977
Fazz1977Greater Melbourne (Outer), VIC
  • 14 reviews
  • 23 likes

Service department are super dodgy!

published
Product Quality
1/5
Customer Service
1/5
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Mike Chennell
Mike ChennellCentral Highlands and Goldfields, VIC
  • 2 reviews

Outstanding After Sales Service

published

In November 2020 I purchased a Holden Station Wagon from Steinborner Holden in Gawler and the salesperson was Steven Larrett and just recently I encountered a small issue and spoke with Steve, who was on holidays but referred me to Fred Collier the Manager. The fact that I lived in Victoria, did not deter the team there to assist me and the matter was resolved without any issues. Total professionalism shown by this great team.
Thank you Steinborner Holden and in particular Steve and Fred.
Thoroughly recommend these guys.

Product Quality
5/5
Customer Service
5/5
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Anthony
AnthonyNorth Queensland, QLD

Discusted!!

published

Wouldnt even give them a star Everytime my car went in for service It got damaged the issues i had with the car never got fixed no one wanted to get back to me very discusted in the overall aftercar after purchasing the vehicle never would recommend anyone to buy or get there car serviced from there!!!!

Product Quality
1/5
Customer Service
1/5
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Michael012
Michael012Melbourne
  • 77 reviews
  • 30 likes

Patterson Cheney

published

Bought my VF11 Calais Sportwagon new from Patterson Cheney Vermont in early 2018. Very pleased with the vehicle which has been returned for three log book services since purchase. All work has been completed well and the vehicle is always ready on time. Customer service both on the phone and at the dealership has always been friendly and helpful. Capped Price Servicing also removes any uncertainty about the cost. Just hope all this support for Holden customers really continues for the next 10 years!

Product Quality
5/5
Customer Service
5/5
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Questions & Answers

Sharon
Sharonasked

How do you change and airbag and the steering wheel comes back Pointing to the right.

No answers
Olly O.
Olly O.asked

how long does it take to fix power steering recall on vf commodore

1 answer
Scott
Scott

generally it would take about a day to replace the steering assembly, or at least thats how long it took to get mine done.

Stan J.
Stan J.asked

I bought a brand new LTZ Colorado picked up on 29/07 /2019 I have been having clunking and shuddering
from the auto transmission, I took it back to the holden dealer and am told I need a new torque converter
which I now am been given the run-a-round about not being able to get one can you please answer my question!!! WHY?

1 answer
Lindsay Wagorn
Lindsay Wagorn

good luck, im in the same boat been without a safe car for over a week !!!! No loan car no care ! Brand new Acadia. Its disappointing isn't it ! Good Luck !

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