Holman Auto Retractable Hose Reel with Spray Gun

My first one broke roughly 12 months after purchasing, I thought I did something wrong so I gave it another go, I was careful on how to retract the second one I made sure the hose had no water pressure in it and even made sure I didn't just let it go in retraction this one lasted even less. Very disappointed with this. Show details

Very poor quality the retractable doesn’t work was replaced within 1yr is same issue very poor got cheaper brand from Bunnings and it’s far better spring loaded

Spring Tension feels too hard to pull hose all the way out, but too weak for it to retract back in. Water pressure is slightly reduced Hose seems not too bad quality, but a bit stretchy which feels weird when pulling out. I've pulled mine out about… Read more

dozen times and each time the retract was a bit more diminished, now to the point of no matter how careful I am, It won't retract more than half the way in. This would probably be sufficient for a 10 or 15 metre hose, but not a 30.

Fixed. Apology for previous bad review – I recently complained that my 2.7-year old Holman 30m had broken beyond repair --with "common problem...ie faulty retraction mechanism." I'm now happy to say that having tried the recommended quick-tugs fix without success I asked my son to dismantle the device from the wall. Instead he gave a short sharp tug and it immediately began to retract.… Read more ·  1

He has 3 Holmans. I have two, BOTH now working perfectly. So off to buy a third for the side of our property. I wonder how many "broken" Holmans are actually tug fixable?????

Value for money – **EDIT** Update - I called Holman and, although my unit was out of warranty, a very pleasant and helpful woman by the name of Chris sent me the spare part free of charge. 5 stars for customer service. --------------------------------------------------------------------------------- 1st unit: spring failed after 2nd use. Returned to Bunnings and… Read more ·  1

replaced. 2nd unit: 3 weeks after the warranty expired, cheap plastic guide snapped rendering the unit unusable. Part not available as a spare. And to think I was about to purchase a 2nd hose reel.

Product not locking out – My Holman 20 m was working fine. Approx 12 months old. Now the hose has just stopped locking out..? Still retracting fine. Anyone know how to try and fix this..? Show details ·  1

Absolute rubbish. My 2 lasted barely a year. Took back to Bunnings and got attitude from the worst Bunnings store in Australia - Wonthaggi. The manager Chris initially refused to replace it but after my insistence decided to refund in full. I’ve got 2 other Hozelock retractable reels I’ve had for years and with no issue. Got them from Masters! Show details

⭐☆☆☆☆ Not Built to Last – Disappointed! I purchased the Holman 30m Retractable Hose Reel, expecting a durable and reliable product, but unfortunately, it barely lasted just over two years before failing. The retracting mechanism started getting weak over time, and now it has completely stopped working. For a product at this price point, I… Read more

expected much better longevity.

It was well cared for, mounted properly, and not subjected to any rough use—yet it still didn't hold up. A garden hose reel should last longer than this! Very disappointed and won’t be buying Holman again. Save your money and look for a more durable option.

Disappointing – Have gone through 3 of these & you'd think i would have learnt after buying the second one. Pure garbage! A retractable hose reel that doesn't retract after a couple of years. Each one has crapped itself in the same way. After a 15 minute arm & shoulder workout trying to get the last 5m of hose to retract i gave up & almost ripped it off the wall! Never again are Holman getting a cent from me. Will look for a better alternative. Show details

Simply terrible – No wonder it's discontinued, it's a horrible product, retracting broke in less than 6 months, hose kinks all the time. And they are still advertising on TV. They should offer all these people who like me had a terrible experience with a replacement product. Show details

Kinking hose – The retractable reel itself works well, but the hose kinks constantly from the very first use . I should have contacted Holeman then but kept thinking it would improve with use.

A retractable hose that doesn't retract – Finally died. Wont retract. Can't even get it open to see why. Will chop off 30 metre hose and throw the carcass out on the verge for council rubbish collection. Should have known when I bought it from Bunnings and there weren't enough bolts to attach it to the wall. I'll never but a Holman product again. Show details

Holman 20m retractable hoses – I have bought 4 off 20m Holman retractable hoses 2 - 3 years ago from Bunnings, one failed internally and no longer retracted and another made a horrible clunking noise and would not hold once retraced. I am disappointed with these units and would not buy another one

Poor products – This product is rubbish ,this is the second hose reel ,the first broke after two weeks ,but it broke only after the second time I pulled the er hose out to its full extent ,the second unit has broken after 1 year ,it regularly gets 5 to 6 meters extracted ,extracted full length tonite ,twang ,twang now will only retract half way ,should of spent… Read more

ghe extra the first time when it broke and Bunnings supplied a new one no question ,the lady at Bunnings said she would add it to the pile ??? Now out of warranty ,sorry but I have bought two Holman products now and both have failed ,nor a good track record

Unreliable, non robust, irreparable rubbish – Purchased the 10m retractable Holman in 2020. Rarely used in our tiny garden. Recently only partially retracted. Unsuccessfully tried to find a way to retension it. Rang Holman tech support today to be told the retractor spring is (1) a sealed unit (2) cannot be repaired (3) Holman doesn't sell it as a spare part. She checked the build and sale… Read more

date of 2020 and said no warranty is offered. The item is now a brick. I'll need to replace the whole reel. In closing the phone call I told her the replacement won't be a Holman! This review got two stars only because Holman answered the phone promptly. The product itself is unreliable, non-robust rubbish.

Defective auto hose reel – Purchased this retractable 30m hose reel in January this year from Bunnings. Now in mid March I am ready to throw it out on account of the spray hand held nozzle . This keeps coming off the hose connection. The retracting mechanism is also very clumsy frequently getting stuck. Just a very bad product and not fit for purpose. Show details

Frustrated with poor quality products – The Holman Hose Reel that I purchased lasted less than 2 years before the rewind mechanism failed, so I returned it to Bunnings for a replacement which has also failed in the same way. However, it did last slightly longer that the first one. Both hose reel casings are not all that UV resistant, as both began fading and breaking down within 12 months, and they only get the morning sun in Melbourne! Poor quality product, that I would not recommend. Show details

Short lifetime product, wouldn't buy again – I was given one of these about 3 years ago, I see them for sale now for about $140. The coil spring has broken, in several places, about 6 months out of warranty. There is no replacement coil spring available on the website. Looking around on the web, I'm not the first person to have a problem with the mechanism in one way or another. I'd recommend considering other brands, unless you're happy with a 2 year product. Show details

Very disappointed with the quality of this product – Hose won’t fully retract in both units. Will return units to Bunnings NZ store for refund or replacement as they are not fit for purpose under the Consumers Guarantee Act.

Disappointing – We have owned this model for approximately 2 years and it has always been very heavy to extend. It is now only retracting half way and it appears that it cannot be repaired. Definitely won't be buying another Holman.

Broken within 20 mins – We bought it a couple of months ago. I have only just installed it. So I don’t have the receipt available. But we used it once and now will not retract. It’s just a disgusting product and apparently everyone else thinks the same. Show details

Restricted Flow !!! – I seem to have less flow through the Holeman 30 m retractable hose reel than I did before. I have pulled the hose all the way out to the yellow stop line and have checked all the hoses for kinks. Dose the unit have any flow restricters in it ?????

Worked for a week – Had this sitting in my shed for a year finally put it up when I moved into my new house used it twice now won’t retract done all the recommended things I’m getting sick of buying stuff that doesn’t last I should have read the reviews on this before buying Show details