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HomeFirst Services Air Conditioning Adelaide

HomeFirst Services Air Conditioning Adelaide

 Verified
HomeFirst Services Air Conditioning Adelaide
4.4

29 reviews

Positive vs Negative
87%13%
Rates and Fees
5.0
Job Satisfaction ?
5.0
Timeliness
5.0
29 reviews
Mst Nazma
Mst Nazma
 

Ridiculous prices for Quotation – Unrealistic Quotation provided, just sitting and talking and charge $69 for booking fees. Didn’t check anything

GarymcRae
GarymcRae2 posts
 

Replace air conditioner – Guys were on time, worked non stop, conferred with both husband & wife on proposed site, inside & outside. Very efficient, cleaned up inside. Explained working of new unit fully Very happy with job done by Ben & Josh - will recommend to others.

Paul
Paul
 

Full ducted install – Steve and Jason were professional, punctual and competent in there work. No holes in my roof like the last tradey. Great work you two i love my air con . Great prices from Air Diffusion Agencies aswell.

Cathy Foreman
Cathy ForemanSA2 posts
 

Gas heating for winter – The guys did a great job installing the gas heating for winter everything went to plan very organised & professional highly recommend Plymfirst for all heating & cooling installations love their work

Melissa
Melissa
 

Excellent air-conditioner service – Ben and Josh serviced our air-conditioner efficiently and thoroughly, and were professional and friendly. They also gave us great advice on how to properly maintain the system. Very pleased and would recommend.

Eddie Pollard
Eddie PollardSA
 

Absolutely brilliant Service – The two guys who installed my air conditioners were friendly professional and did an outstanding job. Extremely satisfied so much so that I asked If I could put a good word in with their boss and then I discovered this site.

Carolyn
Carolyn
 

Outstanding courtesy installing my Panasonic Inverter Aircon – Very Professional Service and Clean, on time and Courteous Thank you, Paul, Ben, Steve M,Dan W, and Josef for his thoughts on how to not waste my money!! Great Team

Sascha
SaschaSA3 posts
  Verified

Would definitely not recommend – Tap needed replacing as it was broken and couldn't be turned on or off. Wife thought to get a quote. Plumber came out from Comfyfirst. He said he needed to do a 'pressure test' on the broken tap ( we just wanted a quote to have a tap replaced). Then he used hard sales tactics from the outset trying to get wife to join a 'VIP' membership. He… Read more

stepped into the house whilst my wife was at home alone, without being invited in, making my wife feel very uncomfortable. He then started asking strange questions about the house and tried to push the VIP membership further. I then came home and he was then sitting in his ute. He then came out of the ute and tried to sell me the VIP membership. I said i need to discuss with my wife as its the first I heard of this. He said, lets go inside and discuss with her now ( which i dint feel comfortable doing) to have me discuss with her then and there. Then my wife discussed with him further in the doorway and said she wanted to discuss with me. But he wouldn't let up - he kept pushing. When my wife refused the tap replacement or the VIP membership, he insisted on getting her to sign her name on a document, saying it was to confirm the refusal. He then left the house without switching our mains back on. I went outside to switch the mains on and he was sitting in his ute again. Upon switching the mains back on, it was clear that he had opened the tap to have water running, on the tap that we couldn't switch off (when he arrived tap was closed/switched off). As he was in his ute, I asked him if he could switch the tap off using the tools he had used to open the tap up. He said he opened the tap because he needed to do a pressure test and now couldn't close the tap because the washer was broken. He said he could replace the tap for $240 though. Washer in fact was not broken - his waiting for us to come out to switch the mains on and say that he couldn't close the water off, seems to be another tactic to try and get us to pay for a new tap.

Edward fern
Edward fernSA
 

Can not recommend them enough – Was absolutely very impressed with the service we received today...after having trouble with another company we were so relieved and happy that they came and diagnosed and fixed our ducted aircon with no fuss or hassle in any way.....trustworthy which is so refreshing and rare these days...will definitely tell our friends and use you in the future....THANKYOU !!

Neville
Neville
  Fair Incentive Verified

New Air Conditioner – Great service. On time, phoned to say they were on their way. Old out, new in, 1hr 30 minutes. Very friendly. Will certainly recommend to my neighbours. Next door will be in contact soon.

Helen
Helen
  Fair Incentive

Quick service – After ringing several companies who didn't ring back or couldn't service my evaporative cooler for a couple of weeks. ComfyFirst came the same day. Everything was explained what was going to be done for the quote they gave me. Showed photos of before and after service. Shane and Tregan were very professional and everything was left clean. invoice number17479. Helen

Pamela
PamelaSA
 

New Gas Hot Water Installation – Recently I had a Gas Hot Water Service installed. The pre-overseer of the placement etc was done very professionally by two young men from Fawcett Group, followed by arrangements a very prompt follow up of electrician and plumber. All these gentlemen doing their job very efficiently and quietly with not interruption, even took their boots off… Read more

when they came inside. A first for me. The electrician wiped down the red dust from the wall after drilling. I was extremely happy with my job. Thank you Fawcett Group. I still had to pay!!!!!????

Michael
Michael2 posts
 

Fantastic service – Great job from start to finish, exceed my expectations. The air conditioner was fitted around the time of a heatwave, kept the house cool. Thanks for a well done job.

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Geraldine
Geraldine
 

Inv a23775 – Very good service from Shaun and Paul. Tbey were very thorough and knowledgeable and the air con has improved considerably. Thankyou.

Trevor Lukes
Trevor Lukes
 

26732 – Luke and Antonio have done a great job installing a new Bonaire heating system and remove ig a replacing all cooler and heating vents and down jets. The boys were very professional and courteous. Would recommend for future work.

Tom
Tom
 

26539 – I found the boys did a terrific job and paid great attention to detail in fixing my ducted heating system. I won’t hesitate recommending Antonio & Luke to anyone. Excellent job

Gaebrielle S
Gaebrielle S
  Verified

Thank you Chris Little! - Invoice A16601 – Chris came in today to service our ducted air-conditioning and replaced a powerpoint. Did a wonderful job! Thank you so much! Very friendly and polite, would definitely recommend to others!

Dawn
Dawn
 

Great service! – From the first time we meet until the day my ducted air conditioner was installed, the service that you all provided was amazing! Thank you Lee, Shaun, Ash, Kerrod, Chris, Paul and Jason for the great work you all did, nothing was to much trouble.

Tank
Tank
 

A14210 – Absolutely fantastic service Shaun attended house to inspect Evap issue Gave me honest feedback with repair vs replacement I selected replacement and Kerrod and Chris came following day and installed the new Evap Boys were polite and very happy with the service Would recommend to these boys to anyone INV a14210

Cathy B.
Cathy B.
 

So happy & COOL – Recently had old air-con removed & new air-con installed,from the time we called Comfyfirst I was impressed with their friendly service,everything was so easy.Shaun & Paul were extremely professional & helpful.

Nat
Nat
 

Extremely helpful and polite – The team were on time, courteous and went the extra mile in terms of providing the work quoted. i found the team honest and objective also. Thank you. Will definitely use this company again. INV. A096172

Alicia McQueen
Alicia McQueen
 

Thanks so much – Invoice A23523 Luke aircon and Chris sparky did a fantastic job. Polite and helpful. Made our home comfortable .. Makes all the difference between a cold house and a warm home.A gift.

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Trevo Hobart
Trevo HobartSA6 posts
 

PLEASED – Jason advised and suggested we have reverse cycle air conditioning as our gas supply was inadequate to have a gas space heater. He was very professional in his manner and knowledgeable. Paul, Chris and Kerrod arrived to install the air conditioning and we found them also very polite in their mannerisms and professional in their work. They also… Read more

cleaned up after completion of their work. We would have no hesitation in recommending ComfyFirst....Well done .....

Tom
Tom
 

Avoid Avoid Avoid! – In Adelaide, I rang this mob as My Ducted RC Air was not working, (this is the short version) They said they will send someone 8am, - no one came - rang office - they apologised and we made an appointment next day. Next day they sent a gas plumber to the job - he couldn't do that much, as I don't have gas - My RC Air needed fixing - he… Read more

arrange for the AC repair guy to come. Few days later the AC repair guy came and told me I needed to replace my Indoor PC board, Room thermistor and pipe Thermistor, quote $880 including GST. Ok I thought has to be done getting cold this time of year so had no choice do I? anyway week went by - contacted the guy - when are the parts arriving? - waiting to hear from wholesales call you tomorrow - no call - one week later - any news on the parts? - no reply - still waiting on wholesaler.

One week later - any chance of the part coming? His reply I'm not at work this week, I'll call them and find out - no response.

One week later - are you interested in fixing? Sorry fair enough if you get someone else to fix, they sent to wrong location, parts still a week away, to this day have not heard from this mob yet - parts must be still coming I assume - probably sent around the word a few times - lost in transit!

That's about a month of me freezing my butt off. Never heard from this mob again.

It's a good thing I didn't as I would have wasted my $880 because the real problem was no refrigerant in the system. There was NOTHING wrong with my Indoor PC board, Room thermistor and pipe Thermistor.

After this debacle I got the guy who installed it 5 years ago - a real professional - he came - identified the problem quickly and fixed it all in a few hours $660 including 3kgs of refrigerant.

Anyway that's my story - up to you if you want to use these guys -I did and it cost me $88 call out fee and being stuffed around a lot , but now looking back i feel lucky it didn't cost me a lot more.

Jarrad
JarradSouth Australia2 posts
 

Jarrad inv no#A11353 – Evap air con was completely dead had tech out Luke he was excellent gave options as it was a complex issue with lots of parts broken and installed incorrectly by precious owners. With an additional unexpected issue that arose Kyle went the extra mile to get the job done in a short period of time in a cost effective manner excellent passion and care for his customers definitely recommend to others

DeFlet
DeFlet
 

Great Service... Again – My air conditioning broke down on Friday last week and I wanted to advise you of how happy I am with the service received from Kerrod, Luke and Chris. They quoted me a price last week and worked tirelessly today to install a Daikin central air conditioner. All three gentlemen were highly professional, articulate and completed the task, leaving no mess. Thank you once again.

Hot and bothered
Hot and bothered
 

Poor service – On a very hot 42C day my evaporative cooler broke. Rang them because they offered same day service and promised a discount of $100 if they were late. Rang them back with 15m to go -- they said the driver was on his way. I asked them to check again. Then they said he wasn't on his way as he had a medical emergency. I asked why he hadn't notified… Read more

them or me. No answer to that. They sent out someone else the next day. He said the fuse was blown and put in a 10 amp fuse, which fixed the problem for one week, when the fuse blew again. The charge was $250 minus the $100 discount. I then rang Breezair and discovered it should've been a 12 amp fuse. I rang another mob who came out and put in a 12 amp fuse and the system has been working since then. I rang back Comfy and asked for a refund as they had installed the wrong amp fuse. They refused. Not my idea of a company to recommend to anyone.

Ann
Ann
 

Great service – Quick response when I rang for an appointment for a service, punctual, friendly, and was kept well informed at all times. I Would definitely recommend comfy first, Excellent customer service!

Wendy b
Wendy b
 

Love my new Split System – Paul Threadgold did an excellent job, kept me fully informed, a clean neat job, Paul offered me a membership to guarantee future call outs.I would highly recommend Comfyfirst to family and friends. Thank you 11239

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