Homyped

Been dealing with Homeped customers service for 3 months with a return issue. They don’t care and are useless. Never will deal with them again online. Lost over $60. Show details

My sister in law bought a pair of the Homyped Dream sandals. They would be great if it wasn't for the rough finish on the top of the seam on the side sof each sandal. The rough seam ends rub the feet around the ankles, especially on the sides of the ankles making it unwearable. Show details

I have ordered shoes online. Done this many times before with no problems at all.I have Never received the shoes from Homyped. Sent 3 emails and no response. Unable to call them, no phone. By past experience, this only applies to companies who are in China. They can advertise with an Australian name but operate from Australia by email only.… Read more

Returns will have to go to Netherlands and then to China. Them companies play the 30 day game, by not responding and declare that you are at fault, because you cant report to the authority with change of mind or faulty items.This was my experience with another company. Authorities know this. PayPal is of no help. I have learned my lesson and I suggest you all keep your eyes wide open. A walk to the store might be cheaper in the long run for all.

Hubby bought a pair of Homyped thongs 11 months ago due to plantar faciitis in feet, and toe piece broke and is not able to be fixed. Thongs in good repair other than breakage. Cost about $70 and we expected a couple of years at least of wear, so wont be buying Homypeds again Show details

Homyped shoes are meant to be for wide feet.I really liked the look of the Superwalker Lace shoes in sage but unfortunately they were a very disappointing narrow fit. These shoes are made in China, where shoes are generally made narrow for the Asian market This has translated into these shoes also being narrow, despite their claim of being C+… Read more

width. If you have wide feet and were hoping for a nice pair of suitable, very well made and attractive shoes, don't buy these. It's a waste of your time and return postage of $15. I was very disappointed

So I purchased a pair of homyped shoes and they arrived promptly. However despite using their size guides the shoes are too big. In that same day I obtained their return policy and posted them back to homyped (all within 5 hours) and contacted them via their email because I would just like to exchange them for the right size and make sure the… Read more

voucher I used does not go to waste. It’s now been over a week and absolutely no response to various emails. The phone number is nothing more than a recording telling me to email (you can’t get through to anyone)… so no shoes and no refund!! I have no idea what step to take next because there does not seem to be any number to call. Very disappointing experience.

I received a pair that I ordered online today. Got the item size 8 way too big for the foot slipping off so I’ve done the right thing I’ve contacted them through the refund policy the same days I received the shoes not only was it hard to even find that but when I did track it down finally, I wrote my stating everything about how they were too big… Read more

for me and I would like to either swap them over. How do I go about it or get a refund I gave them all the order number all that information that was required. I then get one person rings me up who claims she’s a manager and then tells me that no even though on the invoice says you have 30 days to do a refund you do not qualify because it’s strictly said on the time of the day that you couldn’t do it well hello what a load of crap you don’t sell things online without a refund policy and clearly states on invoice so then she’s virtually telling me there is no way that I can return these items knowing that I’m not gonna be able to wear them and as I said to her what a great service Homeyped treat there customer to customers and being a first-time customer. Probably last time customer now!!! that’s the best you can do.!!! Please give me someone I can actually talk to who has the authority to at least give me the opportunity to exchange them for the right size then eventually I get a hang up I get no follow-up so I imagine that this person must be what is the time is now 330 obviously it was getting close to the end of the day and could not be bothered to even change the situation help a customer out so Homeypedthis your representation of your company? Disgusting service and I advise people not to buy any of their products online because they are not an Australian company. They do not abide by the Australian policies. They have an invoice strictly saying that we funds are available as long as it’s within the period they do not honour it. I am totally put off by your brand. I am totally put off by your brand I will never buy your brand again. I will talk to people about your brand and say the customer service is non-existent disgraceful for an Australian company who happily is happy to sell stuff online but will not offer the refund as per the invoice available a refund within 30 days or exchange. Once you do your little chase around to get it and you still don’t do it never again never 0 star for this review

All good – I have bought Homyped shoes for years as I have orthotics and can put them in these shoes and It has become difficult to purchase them locally. I have purchased a number of shoes from Brand House Direct and been happy with the process and communication especially when I needed to return some shoes. I will use this company again.

Review of Thongs – The Scholl Thongs are comfortable and the straps firm on feet. Would recommend. The Homyped Thongs are comfortable, and, the only thing I found are the straps are looser on one foot than the other. Other wise are so comfortable.

Review of homyped shoes – Excellent seller and delivery. Would deal with again. Thanks for a great transaction.

Better build quality needed – Comfortable to wear but Homyped strap sandals have poor build quality- straps are glued to base, not stitched. After some wear the strap comes loose from the base and needs to be reglued.

Above and beyond – Ordered orthopaedic inserts and Velcro strap extensions. Ordered the wrong type and Catherine kindly sent me replacement free of charge. Great, timely service and communication Show details

Arnold 2 – Plenty of depth to put an orthotic in, if required. Great if your feet are different shapes, due to adjustment points. The toe seam could rub if you have "hammer" toes. Little cushioning under foot. Show details

Good quality shoes - but not the best for flat feet – I've bought a number of shoes in the hopes of finding something comfortable for my swollen, wide and flat feet. I like the fit of the shoes and the quality, but the insoles are torture on flat feet. The arch supports are too high and firm. While they make shoes to accommodate other foot conditions, they don't seem to have anything designed for flat feet. Show details

The shoes I bought were great – Have bought quite a few pairs of shoes the service is fast and fabulous no messing around can highly recommend the shoes all came in boxes for safety no marks