Poor quality, plagued with gearbox problems
I have been using commercial Honda mowers for 28 years, Bought a new self-propelled 216D in March 2020
and the gearbox starting clicking and not engaging after about 5 mows. Took it back to the dealer and complained and they agreed to install a new gearbox under warranty. It was two weeks old! Waited 4 weeks for gearbox and fitment only to have the same problem starting again. The quality of their new self-propelled mowers has gone to the lowest point of their career. I am devasted that paying nearly 2 grand for a mower that I am experiencing t...
Purchased in March 2020 at Stihl Dealer for $1,700.00.
Purchased March 2020 hru216 m3
Nothing but same problems with it
After the 3rd property I get to its struggles to self propelled you can here the click and clunk noise from the drive shaft to the gear box
It’s been in 6 times and these clowns can not fix it
Plus gear box was replaced brand new after one week same issue keeps happening
Honda headquarters don’t give a damn and the dealer doesn’t know what to do
Purchased in March 2020 for $1,800.00.
Honda quality is nose diving
Purchased a mower - under powered with twisted chassis. Made in Melbourne - not good. The Honda customer service are rude - Ash. They have undertrained staff who seem not to like their job - would not employ them. The problem must stem from the top which is unfortunate.
Purchased in January 2020 for $1,200.00.
It's great for what I want
Purchased just after the drought breaking rain, this Honda is an adjunct to the 10 year old Honda HRU196. The old mower was very heavy but pretty near indestructible. On the basis of the old clunker's reliability I thought I'd have a shot at the HRN216PKU.
The cutting deck is wider and the mower itself would have to be 20kgs lighter than the old one. My property is beset with steep hills and sataria. I push mow about an acre and a half. It's thinking time and exercise.
The first two mows after the rains in Northern NSW were industrial and vic...ious, the various grasses (what a rural property laughingly calls 'lawn') at least knee-high. The new Honda works a treat. I'm not sure if I like the auto-turn off where as soon as you let go the lever the engine stops. That's a small quibble for having a mower that's robust enough to get through pretty heavy duty grass while being light enough to tackle the steep bits. The dual blades are an interesting innovation. The design brief is they cut grass and that's what they do. I'll explore this more as I get used to the mower. Wet grass doesn't seem to be a problem but I guess that's contingent on the height settings and the grass type.
Purchased in February 2020 at Tweed Mower City for $729.00.
No good in damp grass
When the grass is damp it clogs up the shoot all the time ,requiring you to remove clogged grass .
Has done about 40 hours work and smokes on start up .
wont go back to honda again.
Purchased for $1,500.00.
Perfect Mower for my type of usage I am very happy with this mower and I think it is worth the money
I am very happy with this mower I use this machine to mow my big steep hills and cutting height lever does not drop at all and I use it alot in the Hills before I purchased this mower I had a John Deere JS38 self propelled mower and that machine was a piece of junk I stripped it down completely this John Deere mower used to constantly drop the set cutting height and that drove me so crazy and I have had enough of that John Deere JS38 Self Propelled mower and I upgraded to a Honda HRU216M3 Buffalo Pro with 21 inch cut and 3 speed gearbox and 4 b...lades and this Honda HRU216 has never let me down and has 4 swing back blades and it just goes one pull every time I Highly Recommend to anyone one thing I forgot to mention was I have installed a Hour Meter on my Honda self propelled mower to keep a schedule of my services and the meter works very well and has never let me down and is also easy to install Thanks Juan
Purchased in September 2019.
Very slow I can push faster
I’m really disappointed with the mower. I’ve owned this for 3 weeks , it’s still brand new. Selling for $1750. It’s VERY slow and not that powerful. I’ve had it checked by Honda and they set it at 3200rpm the max it should be set on. And it’s still not good. I have it on the rabbit (full throttle) and it’s a slow walking pace on gear 3 the fastest setting. I had an old Honda push mower and I got my jobs done a lot quicker with this. I can push faster than the self propelled. I really thought it would be a great mower for my business but it’s slowing me down. I expected to get my jobs done quicker.
Purchased in May 2019.
Reliable commercial use
I purchased my Honda HRU216 new about 4 years ago and have been using commercially 5 days a week ever since in my lawn and garden business.
The machine has never let me down. I change the oil twice a year myself, replace the the plug at the same time and air filter.
The blades last me about 4 weeks which is normal seeing as we use it approx 3 hrs per day x 5 days x 4 weeks = 60 hrs mow time
I spoke with other contractors prior to buying and they all said to give the machine a slight push being engaging the self propelled lever as this takes ...
- Buffalo Classic HRU216M3
Very Happy Customer
Bought this lawnmower 2 weeks ago and i am really impressed, it cuts the grass super fine and holds sooooo much in the catcher. Our lawns are looking perfectly cut and my husband likes that it has a range of gears and the self propelled option drives nicely. definitely worth your money, we bought this from mower world and received perfect customer service!
My Mowers better than yours
One thing I love to own is a great lawn mower.
Can’t go past Honda mine is not for commercial use this is my second only due to moving states and couldn’t take my other one. Starts first time every time I have it serviced regularly and love how it’s self mulching as I can’t lift the catcher so I don’t use it. This one’s going to outlast me I think. The only downside for me was price $1600 is pretty overwhelming but one the other hand it’s there for the long haul.
Overacted for the price
Very disappointed with this product as a commercial product it fails to cut slight moist buffalo lawn or thick I replaced a masport briggs and Stratton a 4in1 that I had for nearly 20 years and never missed a beat started first go all the time very bad mistake I made buying this Commercial product for money not worth it
I have been mowing lawns for a living over thirty years this is the only mower on the market that will stand up to constant commercial use .
The mower is quite expensive compared to other brands but the the long life makes it well worth the extra money
Great mower, pity about the service techs and mistruths that come with the mower
I have had a number of 216's over the past 11 years. They are a good mower, although I now do all my own repairs and that of my fellow contractors due to the poor knowledge of the service staff at selling/servicing dealers. Bent axles, broken gearboxes and low HP are all common problems with these mowers. In the latest generations, broken cables seem to be the new trend. This will be my last lot of HRU216's, I will be moving to a different brand. Warranties are often denied on broken parts, even when it's proven to be manufacturing faults. Sorry Honda, your day has passed.
Big and powerful, but not perfect for all applications
This is a big, powerful mower. Ideal for cutting through tough, tall grass.
This mower is not ideal for all applications. Weighing in at 54kg, it is not possible for the average person to lift this into the back of their vehicle. Yes, I know some people can lift 54 kg, but it's an awkward shape and not all that easy to wrangle in my view. If you are moving this mower from location to location by car, I'd suggest using a ramp or at least some sort of method to assist getting it in and out of a vehicle other than just lifting because it's too ...difficult to do on your own on a regular basis. Having said that, for situations where you have a large area to mow and you either cannot afford or is not practical to use a ride-on mower, this mower will give you results that are almost as good. To be fair, ride-ons are a different category, so I won't labour that comparison too heavily, but this is a good alternative if you are thinking you need something less than a ride-on but more than a regular mower. Looking at the speed settings on the self-propelling side of things: this mower has three speeds and I tended to use 1 for the first mow over very tall grass, then switch up to 2 or 3 once I'd cut the grass down to a managable size. I was also mowing over uneven and rocky ground, often with rubbish (such as cans and plastic containers) strewn around so I didn't want to go too fast. Your situation may be different to mine. If you're doing residential you are less likely to deal with these problems. My only issue with self-propelled is the manouverability around obstacles such as trees was a little tricky, I had to disengage the self-propelled features and manually push around the trees. Depending what type of mowing you are doing this will either be a nuisance or irrelevant - I rarely encounter problems navigating trees as I'm mostly mowing open spaces and verges. The blades have had to be replaced after about 4 months of regular use. I'm sure results will vary depending on use. I was using this mower in situations where there was rocky, uneven ground with rubbish that obstructed the blade (often not visible due to long grass so went through mower). I fully accept that my use of the mower probably put more stress on the blades than a normal domestic situation would and I am also willing to accept that the replacement of blades will depend on how you are using this machine.
I got sick of buying a cheap lawn mower every couple of years. This starts 2nd pull every time. Only down side is the weight of it. Its very heavy and makes it difficult lifting in and out of the back of the ute. Thats the only down side even has the water wash point to clean the deck without flipping it over.
Questions & Answers
I’ve just bought and have not cut lawn with it, got it started and theres no throttle adjustment, it just runs at Idle, or will the revs pick up when cutting?
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|Category||Petrol Lawn Mowers||Petrol Lawn Mowers||Petrol Lawn Mowers||Petrol Lawn Mowers|
|Features||Blade Brake, Mulching Capability and Self-Propelled||Blade Brake, Foldable Handle, Mulching Capability and Self-Propelled||Mulching Capability|
|Catcher Capacity||70 L||70 L||66 L|
|Cutting Deck Material||Plastic||Aluminium Alloy||Steel|
|Cutting Width||533 mm||530 mm||533 mm|
|Height of Cut||16 mm to 76 mm||16 mm to 80 mm||25 mm to 100 mm|
|Number of Blades||1||1||2|
|Manufacturer Warranty||4 year(s)||4 year(s)||2 year(s)|
|Engine / Motor|
|Engine Name||Honda GXV160 4 Stroke||Honda GXV160||GCV170|
|Engine Type||4-Stroke||4-Stroke||4-Stroke and OHV (Overhead Valve)|
|Engine Displacement||160 cc||167 cc|
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