As of September 2019, Honu is under new management
I purchased one of their longboards and it was delivered safely and exactly on the due date. Very beautiful looking board. Unfortunately the board had a small factory defect. I emailed Mark with photos and recieved a full refund. Couldnt be happier with the service Honu has provided. They have great consideration for their customers. God bless
I live on the Mid North Coast and received my board within 2 days of ordering.
The board had been damaged in transit. Mark sent a replacement board immediately which I again received within 2 days. No extra cost to me.
Very happy with the board and service.
Really Happy With Honu Experience
This is the second SUP I’ve bought from Honu, th first was a few years ago. My wife decided the first board was hers now so we got another. The board was delivered before Xmas ( I couldn’t believe how fast ) and like the last board, turned up well packed and in faultless condition. It’s a beautiful thing. And I have no doubt it will last ,, the first board is now 3 years old and still perfect. I would buy another from these guys
My sup arrived damaged on both the nose and tail, called Honu and they won't replace the board. I know have a board that needs a $280 repair according to a local surf shop. Most expensive exercise and now it is going to cost me more than one purchased locally. Do not purchase here as the after sales service stinks
Do not buy from here
WORST EXPERIENCE EVER. I got a stand up paddle board and it has faded, warped and bubbled and is the worst experience I have ever had with a company. The guy on the phone is rude, unhelpful and doesn't want to hear about any negative feedback on his products and will not fix the issue. I will be calling fair trade on Monday and making a complaint. DO NOT BUY HERE
I purchased a stand up paddleboard online from this company as the prices were great. Unfortunately you get what you pay for when it comes to this company as the quality is terrible. The board has faded in colour and the blue is now a yellowing stained colour, the edges of the board are blistered and paint is flaking off everywhere on the edge of the board, the nose and the tail. They advertise a year warranty but it doesn't exist, there website doesn't even have a street address, they say they are Bondi based but who knows where they are be...ing made or coming from. The guy on the phone sounds foreign, is unhelpful and is not interested in helping you at all. I expected it to not last as long as the big brands but one month in and how it looks now is just terrible. Don't buy online, look instore and check the quality so you don't get stung.
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