House of Treasures Australia
20 reviews
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Terrible no respond service !! They are scammers !!! DONT BUY ANYTHING FROM THESE IDIOTS !!!
I never received the bracelet ordered early April 2025. I requested a new date for delivery of item, after the date came and went. I heard nothing so sent another 3 requests for someone to get back to me. Nobody did.
DO NOT BUY FROM THIS WEBSITE! The jewellery is shipped out of China even though they were claiming to be shutting down a brick and mortar store in Brisbane. I asked for a refund in March, they said they would process my request straight away. It is now May and I still haven't received a refund nor the jewellery that I ordered. A 1 star rating for these people is being too generous.
Never ever buy anything from them. The claim that they are from Brisbane which is a lie. They claim that they will dispatch the orders in 24 hrs which is another lie. I did not receive the products at all and they haven't refunded my money even though I asked so many times. I am reporting a fraud and asking afterpay to cancel my payments. Show details
Terrible quality and a waste of money. I ordered earring that infect my ears lobes and a bangle that would fit a 2 year old. I do NOT recommend this site.
Ordered start of Feb items still not received. Gave tracking number but it’s says items should have been delivered end of feb still no item 4/4. Terrible communication, thought I was buying from Queensland but item are supposedly coming from China. Terrible don’t waste your money Show details
Do Not BUY from this company. Don't waste your money. Cheap trash jewellery. Bracelet was supposed to be sterling silver, it snapped in half putting it on. The chain I bought was so badly knotted I threw it out. No free gift as advertised. And the 24 hour postage promise is a complete lie. 30 days I waited, 5 emails ignored. Show details
I'd give it 0 stars if I could. Cheap-as jewellery you could find in a kids showbag. Show details
They are frauds they scam afterpay don't touch this company or afterpay they are usless they are not Australia they don't deliver you goods DON'T GO NEAR THIS COMPANY SCAMERS SCAMERS SCAMERS SCAMERS SCAMERS. Show details
I ordered from Palace Of Treasures. I wish I’d seen the reviews before I placed the order. They say they are located in Brisbane where I am, but they are in China. I received emails stating that my order had been sent with a tracking g number. Although when I could track it, it kept stating “processing” and not in transit, and sometimes the… Read more
site couldn’t even find the tracking number! I sent numerous emails asking where my order was, and kept getting told lies! Total scam! I ended up contacting PayPal as I paid that way and got a full refund. About 5 weeks after I got my refund from PayPal the jewellery finally turned up out of the blue, but even them they got it wrong! I had ordered a pr of earrings and a cross..All that arrived were the earrings..which looked extremely cheap, so I would have been cheated out of my complete order anyway!!
Do not buy from this website – Giving 1 star as unable to give less. Total scam, it's a disgrace. Completely ignored my request of refund due to extremely poor quality and misleading information on website, kept confirming parcel has been delivered instead! 1 of 4 item missing, all other 3 were no where close to descriptions online. Poor delivery company. Reporting to Scamwatch. Show details
Do not buy from this shop – This website is a scam. The products are cheap make and definitely not 18k. My jewellery is already fading out after 3 weeks of wear.
I bought something that should be silver but after few days the color changed to gold ??? – I bought this necklace less than two weeks ago as if it were silver and today I noticed that it is gold? I am very disappointed and would like a real silver necklace or my money back. Thank you.
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THIS IS A SCAM – This is a SCAM. My earrings are totally rubbish. DO NOT BUY FROM THIS PLACE!
Not happy – My order took 3 weeks to get to me so goods are not in Australia!!!! So the whole business is a lie & the prices are not accurate with the jewellery! Totally ripped off
FRAUD – Fraud, I have bought 2 pairs of earrings, advertised as freshwater pearls, after 15 days of purchase received the earrings with plastic pearls. I am asking for refund, they are offering to send some other item, now they don't reply my emails. Don't buy anything from them.
Totally Scam ! – The quality of all the Items i received are not luxury handmade 18K gold plated jewellery as listed on my order with $39.99 each item. It looks so cheaps and must return. Not sure if I can get my $ back, but hopefully people out there be aware about this rip-off company!
Not as advertised – Not sterling silver as advertised. Cheap from Shein or Temu
Pearl Earings – Scam!!! This is not real pearls and the Jewlery box is not as advertised but is all ripped, no backing to fake earings Show details
Disgraceful, deceitful conduct from this scam company – UNDER NO CIRCUMSTANCES PURCHASE FROM THIS COMPANY! This is a total scam! Please read my review on Palace Jewels Australia on this site for more extensive information as to why this is a scam. This is the same company who have had a few names here in Australia...the latest being 'House of Treasures’ (possibly Bella’s Treasures’ too) also previously… Read more
known as Palace Jewels Australia/Palace Jewelry Australia etc. Others have had similar experiences. Nowhere to post reviews on this company but here. Company sell cheap [Content Removed] from China but posing as Australian jewellers. Do a quick 'Google Lens' or reverse image search on a product and see for yourself (eg. 925 Sterling Silver pearl and zirconia dangle earrings on House of Treasures page for 'sale price' of $39.99, exact image on AliExpress and available for$1.61!! or another example from Bella’s Treasures page see below…from Ali Express earrings priced at 82c as opposed to $28.99 sale’ price on their website). They are sneaky and keep changing their name but I intend to keep shining a light on their disgraceful and deceitful conduct!! I notice some ‘angry face’ emojis on Bella’s Treasures site but. ( surprise, surprise) no comments there - most probably deleted, like ALL my comments have been on each of their sites!
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