I couldn’t have bought my home without them
A little while back when I had a change of circumstances that made me pull out of a home loan application, I found a video online by Hunter Galloway about how casual and freelance workers can still get home loans. Six months later I found myself in that position and when looking for a broker to help me out, I remembered Hunter Galloway. I have not regretted turning to them, as they found the only bank willing to give me a home loan, they have been incredibly responsive and helpful despite a lockdown, and ultimately I have just gone unconditional on a home. I couldn’t have done it without Hunter Galloway.
Look no further for a mortgage broker
The Hunter Gallowey team are effective strategists and provided timely information to inform decision making. Staff were always helpful and actively followed up processes at each phase from application through to settlement to ensure timely approval. Professional networks and deep understanding of individual bank strengths and weaknesses proved a force multiplier.
The difference between Hunter Gallowey and many others is their superior levels of customer service; even assisting as a third party with customer to lender complaint resolution.
Great job! Thank you for taking the stress out of the process! Will use this service in future as a preferred partner!
3 Brokers Down - All Hope Was Lost - UNTIL We found Hunter Galloway!
Our first broker assessed our situation for 2 months and eventually said that we had no chance with anyone other than St George. Servicing was $200k less and we had a 30 day wait - so we had to cull this option
Our second broker (Wealthy You - George Popadalis & Umais Minai) assured us that we could get through with ING. After 3 weeks we were declined and initially we were told there was no hope. After we pushed and pushed (as they had been so sure about ING), they came up with a partial alternative of 3% on a variable loan. This wasn’t even a...definite alternative and my wife and I became very stressed and worried. We reached out to Suncorp (who our existing mortgage was with) but they had a 8 day turn around and wouldn’t offer a pre-approval. We decided this was too risky. At this point we were very worried. We had sold our house and had already contracted for another. Not only were we worried we would have to crash on finance, but we were worried we would end up living in a far worse area/suburb. My wife is on maternity leave, my credit score was bleak (due simply to credit enquiries vs bad credit), we had a ‘joint property debt’ with our sister in law, and I was on probation. We had also had one decline already. We were really worried. Finally, we found Hunter Galloway. They the situation around in 1 week and got us a 4-year fixed rate of 1.94%. Heres how it went down… At 6PM on the Thursday we got in contact with Nathan/Ty. They sent us a document link before they left for the day and booked us for a meeting first thing in the morning. Before the meeting TY did his due diligence and ran our situation past a BDM at the bank. By the time we hit the meeting TY was certain he had a deal for us and by 5pm that day the documents were signed and submitted. By the Monday they bank confirmed they were ok with our financials and a valuation ordered. By the Wednesday we had a pre-approval and by the Friday we had the formal approval. To say we are thankful is an understatement. Ty, especially, worked so very hard behind the scenes to hold out deal together and get us a cracking rate in record time. His communication was second to none and we could always be sure that as soon as there was an update, Ty would be on the phone to us. Unlike the three prior brokers, Ty did what he said he would do and at an incredible rate.
You can get a broker, or you can...
Go with Hunter Galloway. One will tell you the various restrictions of the finance industry and how to weave it, while the guys at HG will just get it done!
Great Company & Awesome Service!!!
We were very impressed by the service we received form the team and Hunter Galloway.
From the moment we call them emails and conversations happened as they advise you. We Dealt with Nathan Vecchio first to the point of documentation, then Nathan Vecchio for the proposal and approval of lending choice and approval, Isaiah came into the scene making sure all our documents were put together and follow up with lender. Ty was introduced at the point or document signing and finalising settlement. Both Ty and Isaiah kept us informed. At settlement ou...
My wife and I bought our first home with Hunter Galloway as our mortgage brokers. Nathan and his team were super helpful, friendly and responsive. From sending tips on inspecting a home to sending us valuation of properties over the weekend, the Hunter Galloway team were top notch!
Bijal and Shiv
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Both my wife and I were extremely impressed at the professional, no nonsense approach by Hunter Galloway. By far the best experience we have ever encountered when buying property, just made things straightforward and easy. Well done team, you will always have our vote now!
Setting the standard
I can't speak highly enough about the Hunter Galloway team. Their advise was amazing, the way they gather data to build your case with the banks was smooth and pivotal in our successful outcome. Every cog in the wheel plays their part without any delay and the end to end experience leaves you feeling safe and confident that you have the best team working for you.
Well done and thank you all very much for your efforts.
Mike and Lucy Pescod
I am just amazed how good the team were, so helpful and friendly, it was huge difference from when we got our loan through the bank. To anyone looking for someone who actually invests time and cares about getting the best results for your home loan and financial situation look no further. I never do reviews so that says alot about these guys! thanks team.
Beyond impressed with these brilliant mortgage brokers
I’m so impressed with the complete business model that hunter Galloway operates with. They explain this to you in their first meeting and it is key to their speed and excellent customer service as some of Brisbane’s best mortgage brokers. Being a first home owner it was brilliant to be shown the home loan process up front. Why Nathan is different from other mortgage brokers is that the process he shows includes your general financial future. He also shows how these decisions around your mortgage can affect you in 5 years. The customer service f...rom the entire team is the best I’ve experienced in any industry at all. They let you know what has happened and will text or email if they can’t get in touch right away to keep you informed. During the loan application process this sometimes meant 2 or 3 interactions per day but this was very appreciated. Thank your to taking care of us and I’m sure we’ll be doing business again!!! A very happy home buyer in Brisbane!
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As a first home buyer I had many questions and the Hunter Galloway team went above and beyond
As a first home buyer I had many questions and the Hunter Galloway team went above and beyond, providing prompt communication and professional advice throughout the process. They were knowledgeable and responsive, finding me the best deal specific to my situation and requirements, and even sorted out my First Home Owner Grant application. Thank you Nathan, Jared, Tash and the team at Hunter Galloway for helping me achieve this milestone and working hard to ensure that everything ran as smoothly as possible!
Way beyond expectation, would rate higher if I could.
Way beyond expectation, would rate higher if I could. The whole team was very patient and kept me in the loop the whole time. They did not only help with the mortgage, but also help with the entire buying process, it meant a lot to me. As a first-home buyer, I couldn't have done it so smoothly without their help, so a huge thank to the whole team! Also the loan they recommended to me was the most suitable for my situation.
They stood head and shoulders above all others and really cared about the outcome for us
We had a lengthy sale and purchase process and Hunter Galloway were incredibly diligent and professional. They stood head and shoulders above all others and really cared about the outcome for us
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highly efficient with great customer service
Nathan, Dean and the team at Hunter Galloway were excellent, highly efficient with great customer service. As first time buyers we would 100% recommend them as they made our house purchase easy and stress free.
Thanks very much guys!
Vicki & Jay
Couldn't have done it without them
Brilliant service. Nathan and the team were referred to me from a friend who had used them in the past. I had been let down by my previous mortgage broker who made lots of promises but never delivered - but not Nathan and the team at Hunter Galloway. I'm so impressed by their quick service and so happy with my new home I have been telling all of my friends and family about them! Thanks again
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