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Loan Gallery Finance

Reviews

5.0

274 reviews
5
(272)
4
(1)
3
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Highly commendable

published

Ahmed and his team works beyond our expectations. They are very responsive and reliable. They are not just our financial advisor but like our family to us. We are very grateful of their service. Our investment journey made easy because of them. Thank you!

Customer Service
Loan used forInvestment Property

Extremely Courteous, Professional, Result oriented and Prompt

published

I couldn't believe when I got call from their consultant that my loan is pre-approved. I have been trying to get this finance for over 2 years now. The slow and reluctant responses from the banks and other firms had frustrated me. Loan Gallery has completely transformed my situation. My case was not easy with foreign income from a country that not most banks here consider. Loan Gallery folks are professionals, they know their job, they also handle your emotions well. I am extremely satisfied with the service and strongly recommend Loan Gallery Finance.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJune 2020
Loan used forFirst Home
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TheCarters

TheCartersGreater Melbourne (Outer), VIC

10/10 experience

published

Even though our journey hasn’t finished! Our experience with Matt Holtham has been nothing short of amazing! Regardless of time or day he was always there to answer any questions or clarify anything we were unsure about. Being a first home owner is daunting however with Matt’s guidance it’s made the process seamless. He works incredibly hard and is definitely an asset to your company. We can thank him enough!

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Customer Service
Loan used forFirst Home
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Attentive, efficient and friendly service

published

We had an excellent experience working with Paul Hay from Loan Gallery to secure our recent house mortgage. With fairly short notice Paul was able to provide several recommendations that were all well suited to our situation. He was great at listening to our needs, and explaining everything in a way we could understand. In the end, he had our loan turned around within a very short timeframe. I highly recommend speaking to Paul and seeking his advice.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forSecond Home
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Exceptional Service and focus to details

published

I recently opted for my home loan via loan gallery Mir did a fabulous job for me, he made sure I understand all the details and was there till the end even helping out my conveyancer and guiding him.

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Timeliness
Loan TypeFixed Rate
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Wayne Gorsuch

Wayne Gorsuch

  • 3 reviews

Excellent service

published

Lisa has been so patient and helpful finding us a much better loan. She has prepared as much of the paperwork herself to minimize what we have to go through. Thanks to her efforts we are now paying significantly less repayments. I can't recommend her highly enough. Thanks!!!

Transparency
Customer Service
Loan used forInvestment Property
Rochell G.

Rochell G.Greater Melbourne (Outer), VIC

Hassle free

published

We are very happy with how everything went. Special thanks to our broker, Melitus who guided us all throughout the process.He was easily available in all our enquiries & made us feel stress free.Cheers!

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Loan used forFirst Home
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Great service

published

I had a great experience with Reg, he was transparent, helpful and very thorough. It made it very easy given the tough times through Covid. I would highly recommend Reg and the Loan Gallery team to anyone looking at financing a property.

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Customer Service
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Timeliness
Loan TypeFixed Rate
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Rupreet Kaur

Rupreet KaurGreater Melbourne (Inner), VIC

The A-Team (Team Ahmed)

published

I have had two loans successfully & smoothly settled with Ahmed & team.
Best service, professional yet friendly, experienced is one of the very few qualities. They have been patiently nurturing us right from day one till settlement.
Highly recommended!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJune 2019
Loan used forSecond Home
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Thank you Ahmed

published

My experience throughout the process with Ahmed has been absolutely fantastic. From the get go, Ahmed was very patient, explained everything thoroughly and was very responsive. I would highly recommend Ahmed for all your mortgage requirements, you will not be disappointed.

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Timeliness
Loan TypeFixed Rate
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Manmohan G.

Manmohan G.Greater Melbourne (Inner), VIC

Amazing Service from Ahmed

published

Ahmed was simply amazing. We have done 2 mortgages with him now and have got the best deals. He will give you upfront calculations quickly before selecting the bank. We highly recommend Ahmed for all your mortgage requirements.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMay 2020
Loan used forInvestment Property
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Great service

published

Our experience has been nothing short of amazing. For the last 18 months we have been dealing with Reginald Gray. He has been absolutely fantastic throughout the whole process. Supportive, responsive and extremely helpful. As first home buyers, he made us feel at ease and always talked us through any concerns. Given the opportunity, we will definitely deal with Reginald again. Couldn’t recommend him highly enough.

Transparency
Customer Service
Loan used forFirst Home
TulC

TulCGreater Melbourne (Inner), VIC

  • 2 reviews

Amazing service Mir Sauhrid!

published

Being first home buyers we were pretty clueless about the procedures and found the whole experience very unsettling till we met Mir. Mir has been an absolute blessing to us. He took the time to clarify our queries, coordinate with the builder, the land vendor and conveyancer. He was happy to answer our calls anytime and was very prompt with replying emails. You could definitely depend on him when things seemed hopeless. He's always on top of his game and went above and beyond to make sure the whole process ran smoothly for us. Thank you so much Mir! You've been amazing

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
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Sultana

SultanaNorthern Territory

Excellent Service from Mir Sauhrid

published

Building our first investment property was a daunting experience for us, but Mir Sauhrid from Loan Gallery walked us through the process from day one and went extra miles to coordinate with my builder, solicitor and land seller. Mir wasn't there to simply just do his job but had our best interests at heart. He not only managed to find us the most competitive investment home loan in the market that that we were looking for, but also helped us with construction payments till the house was completely built.

Highly recommend Mir Sauhrid and the team from Loan Gallery to our family and friends for their professionalism and integrity. If you haven't spoken to Mir, you don’t know what you are missing out on.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forInvestment Property
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Vijay Sai

Vijay SaiGreater Melbourne (Inner), VIC

Great service Ahmed!

published
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Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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Marc E.

Marc E.Greater Melbourne (Outer), VIC

Amazing experience

published

We would like to highly recommend Mathew Holtham, for helping us turn our dream of owning our own home into reality. He went above and beyond from start to finish, from helping us find an appropriate house and land package, all the way through to settlement. He is a very genuine person, and only has your best interests at heart. Thank you Mat, we look forward to working with you in our future endeavours.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used forFirst Home
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Cameron Barwick

Cameron BarwickGreater Melbourne (Outer), VIC

Awesome great experience

published

We started with Matt Holtham 12months ago and he has been amazing everyday since, happy to answer you call at any hour, and will do anything to help you achieve your dream of owning your own home. Would hands down recommend Matt Holtham to anyone, great bloke and amazing broker, we have now achieved our dream of owning our own home and could not be happier.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateMay 2020
Loan used forFirst Home
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Con

Con

  • 2 reviews

Great Service

published

Fast, professional and knowledgeable service. Will definitely use again and recommend to others. Everything was clearly explained with multiple options given to us. John kept us regularly updated, cannot fault him or Loan Gallery.

Transparency
Customer Service
Omar

OmarGreater Melbourne (Outer), VIC

Great service

published

Melitus provided great service and really helped us find what we needed as a first homebuyer. He assisted us with all our questions and explained everything, Always friendly and easy to talk to which just made an otherwise stressful time enjoyable. We have recommended him to our friends.

Transparency
Customer Service
Loan used forFirst Home

The reviewer stated that an incentive was offered for this review

Mani

ManiGreater Melbourne (Inner), VIC

  • 2 reviews

Awesome Experience and Fantastic Service

published

We had such an amazing experience with Mir Sauhrid for purchasing our first home. The whole process was smooth with plenty of valuable and timely information provided by Mir. He was approachable and helped us keep our calm throughout the process. Appreciate your effort Mir and looking forward to work with you again.
Cheers,
M&R

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used forFirst Home
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Questions & Answers

rita h.

rita h.asked

HIGHLY RECOMMENDED BROKER
It's been one amazing journey with Raj, as he has offered us the best service and made the process so easy the whole way, he spend time explaining everything till we understood it all. Very helpful and so grateful to work with you Raj. Its been a great experience and ill definitely would recommend him to anyone as he is professional, extremely knowledgeable and has a great personality. We could not have done it without Raj. We appreciate all your hard work and time, you took a lot of the stress out the process. Highly Appreciated.

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi Rita. Thank you for your comments. I’ll make sure Raj sees them. And I’m glad we could help you into your new home.

SHINE P.

SHINE P.asked

We hav only 2 weeks time for finish our fix term for our house, 3 years now. Now we are with commonwealth bank. Can you help us find a better bank for refinance our house? Am SHINE PAUL: [details removed]

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi Shine,

Thank you for reaching out to us, Yes we can certainly help. Please call us on 9495 5000 and one of our brokers will be more than happy to guide you. Or if you provide us a contact number, we will be more than happy to give you a call.

Kind regards,
Loan Gallery Finance

James L.

James L.asked

How many percent commission do you charge your costumers on home loan approval? Do you charge the lender or the costumer? Or both thanks.

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi James. We don't charge our clients. We are paid by the lender you choose after reviewing the options we've mutually agreed suit your goals.

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