??!
1 photo
Loan Gallery Finance

Loan Gallery Finance

5.0 from 165 reviews

Highly Recommended

Ali Hamzar’s tireless dedication saw my dream come true in owning a new home. Ali’s knowledge, professionalism and friendly manner gave me peace of mind throughout the entire presses. I highly recommend Ali’ service! Fantastic experience!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Second Home

Great customer service

We were looked after by Ali Hamza . First home buyers and Ali managed to take us through the process with great ease , he is prompt in his response , is always advocating for his clients . Thanks Ali , your passion for your work shines through . Macmillan and Rutendo

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate

A VERY HAPPY CLIENT

We met Kess way back when we first visited one of the display houses of Metricon Homes, we were still new here in Australia. We approached him on how to start with owning a home here , at that time we didnt hold a PR visa yet. Kess was very approachable and very good on what he is doing, he gave us smart advises on what we should do. Options here and there which is very helpful for people like us who doesn’t know anything on this matter ( borrowing big amount of money from the bank, owning a first home etc...) we don’t know where and how to start but he made things so easy for us. 2 years after wev got our PR visa, we were looking for him , we said he will be our loan broker, we didn’t know his full name , we only described him to one of the Metricon staffs , Were glad that he is still connected with Metricon.
Kess is such a jolly person , u won’t hesitate to approach him and help responds right away even around 2 am coz he is such a hardworking man. He works around with our schedule no problem. We didn’t only found a good broker but we have found a good friend in him. We would highly recommend him again and again. God bless u Kess. From Py and Bojo

Customer Service
Application Process
Loan used for:First Home
1 comment
Hello Py and Bojo, Its great to hear Kess meet your expectations of excellent customer service. We just love hearing our customers have a fantastic experience with Loan Gallery and our staff. It put a smile on our face to hear 2 years later you found Kess and he was able to assist you with buying your first home! We will pass your words onto him! We look forward to helping you again in the future. All the best, The Loan Gallery Team

No regrets

For a first homebuyer it was the best choice for me to get my finance through loan gallery. Ali is really knowledgeable and always had answers to my questions and helped me understand the whole process. I found the experience much easier rather than applying directly to a bank branch.
Knowing what I know now I don’t have any regrets.
Thank you Ali and I appreciate everything you have done for me.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used for:First Home
1 comment
Hello Nick, Thank-you very much for your lovely words, we train our brokers to make sure our customers receive the very best customer service in the market place. We are so pleased you were happy with the service provided by Ali and we will pass your words onto him. Its great to hear you have walked away from your first home purchase feeling educated in the process! We look forward to helping you again in the future. All the best, The Loan Gallery Team

Great and informative service

Working with Ali from Loan Gallery was a positive experience. Ali was supportive, professional, informative and provided us with exception customer service and guidance. I highly recommend Ali as he has helped us immensively throughout the whole process

Transparency
Customer Service
Application Process
Loan used for:First Home
1 comment
Good Morning Joanne, Thank you for your review! We have passed this onto Ali for you. It was a pleasure to help you with your finances. Thank you for trusting us! Please let us know if there is anything we can help with in the future. All the best, The Loan Gallery Team!

Incredible service- highly recommend

Kess has been instrumental throughout the process of buying my first home. From the start, everything was broken down into language I could understand, and this was just the start. Along the way I had an uncontrollable setback that would have seen me lose my home if I did not have Kess by my side. He spent weekends, late nights and even public holidays over Easter working tirelessly on my case and I couldn’t be more grateful to him for the incredible result he has achieved for me. I would hands down recommend Kess and Loan Gallery to anyone who reads this.

Transparency
Customer Service
Application Process
Timeliness
Loan used for:First Home
1 comment
Hello Madeline, Thank you for taking the time to provide your feedback. Your review will help many people in feeling confident they have made the right choice by selecting Loan Gallery to help them through what can be a tough and daunting experience for many. We are so pleased you were happy with the service provided by Kess, we will pass this onto him! We look forward to helping you again in the future. All the best, The Loan Gallery Team

Best at what he does.

Ali Hamza's assistance and expert advice from day 1 of our journey towards acquiring our new home has made the whole process very smooth and easy. He is the best.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan used for:First Home
1 comment
Hello Mayra, Thank-you very much for your lovely words, we train our brokers to make sure our customers receive the very best customer service in the market place. We are so pleased you were happy with the service provided by Ali and we will pass your words onto him! We look forward to helping you again in the future. All the best, The Loan Gallery Team

Very professional service

Our broker is Ali and he is really prompt and great to deal with. His professional guidance and assistance make the process a lot easier for us. We would definitely highly recommend Ali from Loan Gallery.

1 comment
Thanks Cheryl for your kind review. It is great to hear that you were happy with our service - we have passed this onto Ali. Please remember we are only a phone call away if you need us for anything in the future! All the best, The Loan Gallery Finance Team

Excellent Service

We had a great experience with Ali Hamza from loan gallery. He was very professional, efficient and responsive, guiding us every of the way. He made the whole process so smoothly. He was informative, patient and always quick to answer our many many questions. He has looked after us very well. He gave us regular updates during the process which helped put us at ease. And ended up with a very good deal Thank you Ali again for all your help! I highly recommend Him.
We were very happy with the service we were provided no delays as he was always prepared ahead.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan used for:First Home
1 comment
Hello Jam, Thanks for taking the time to provide your feedback. Its so great to hear you were kept well informed through the whole process and ended up with a great deal! We just love finding the best suited loan to our clients. We will be sure to pass your lovely words onto Ali. Please get in touch if we can help with anything in the future. All the best, The Loan Gallery Team!

The best real dream

Finally the wait is over , and we will be in our first home! I’m so excited! All thanks to Ali. He has been fantastic throughout. He has made sure he picks my calls even out of his business hours just to comfort us. We cannot ask of anything else. He has made our dream come true! I couldn’t see anyone else , who could get us the loan with such ease ,keeping in mind certain circumstances.

Transparency
Customer Service
Application Process
Timeliness
Loan used for:First Home
1 comment
Hello Aashna, Congratulations in purchasing your first home! This must be such an exciting time for you both! We are so happy to hear you were so pleased with our level of customer service and knowledge our staff have. We work very hard to ensure all our brokers are very knowledgeable and keep premium customer service at the forefront of our business. We will pass your lovely words onto him! We look forward to helping you again in the future. All the best, The Loan Gallery Team

Great service from start to finish

Ali was great to deal with and always on hand to answer any questions we had, he always made time for us which we won't forget. He is so helpful and provided a great service to us. I would definitely recommend the service to others.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan used for:First Home
1 comment
Hello Claire and Tony, Its great to hear Ali meet your expectations of excellent customer service. We just love hearing our customers have a fantastic experience with Loan Gallery and our staff. We will pass your words onto him! We look forward to helping you again in the future. All the best, The Loan Gallery Team

Great Service

These guys are on the ball from day 1 till the end. We had an excellent customer service from Ali Hamza who was our broker. Very well informed and good client service personnel. He explained everything to us clearly and made sure all the fears we had as first home buyers were clarified and made easy. I would surely recommend anyone to him

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateFebruary 2019
Loan used for:First Home
1 comment
Hello Kudakwashe. Thank-you very much for your lovely words, we train our brokers to make sure our customers receive the very best customer service in the market place. We are so pleased you were happy with the service provided by Ali and we will pass your words onto him! We look forward to helping you again in the future. All the best, The Loan Gallery Team

Great Customer Service - Reg Gray

As a first home buyer, I had a basic awareness of the relevant finance processes, however was also aware that this can be a daunting process for those who have no experience with this. I found Reg Gray to be very professional, friendly, open and transparent throughout the entire process and would not hesitate to recommend his services to my friends and family

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
1 comment
Thank you Brad for taking the time to provide your feedback across our socials. Your review will help many people in feeling confident they have made the right choice by selecting Loan Gallery to help them through what can be a tough and daunting experience for many. We are so pleased you were happy with the service provided by Reg, we will pass this onto him! We look forward to helping you again in the future. All the best, The Loan Gallery Team

The stars only go up to five !

The broker we were working with left Loan Gallery just before our land titled and that resulted in a bit of delay in our paper work and got us worried. Ali the broker who took over our file was amazing he got everything back on track and always had satisfactory answers to all our questions. He went the extra mile to not only make sure we got the mortgage but the best deal possible given our financial situation.

A business relationship is first and foremost a relationship, violate the principles that govern relationships and you can forget about the business. Loan Gallery (in particular Ali) is one of the few companies we have dealt with that understand this principle ! Six stars ******

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMarch 2019
Loan used for:First Home
1 comment
Thanks Tichaona for your kind review. It is great to hear that you were happy with our service - we have passed this onto Ali. Please remember we are only a phone call away if you need us for anything in the future! All the best, The Loan Gallery Finance Team

First home buyer dream

Apart from the fact that Kess is very knowledgeable in the multitude of products and is willing to put the time and effort to explain the right amount of details at the right times, he is always cheerful and has the ability to alleviate the stress of any situation by explaining what to be expected at every step of the process and what to take into consideration when going into each step. My partner and I are very happy with the clarity and structure of the detailed step by step financial process. Kess was willing to answer all the questions at a very timely manner. He guided us with information to take the right decision for our needs. We now understand how banks structure loans and payments and how to avoid extra unnecessary long term costs.

Would definitely ask for Kess's help - in the near future - for advice and for further investments. 12/10!!

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateApril 2019
Loan used for:First Home
1 comment
Thanks Wael, that's awesome feedback - we have passed it onto Kess who was smiling ear to ear! Thank you for choosing Loan Gallery. Please let us know if we can help with anything at all in the future. All the best, The Loan Gallery Team

Perfect experience

As being first home buyer, we didn't have any idea about buying a property and building a house. But after our first meet with Anchit, all the doors were opened and we were confident enough to proceed our first home loan through loan gallery finance. Our broker have explained each and every provess clearly and also helped us to overcome obstacles.

We are really happy with the service. We must recommend people to visit loan gallery finance once. Keep up the good work.

Transparency
Customer Service
Application Process
Timeliness
1 comment
Thanks Ankit, for your review - we appreciate you taking the time to provide your feedback. We have passed the feedback onto Anchit who was so excited to hear about how happy you were with his service. Thank you for trusting us with your finance for your first purchase! Should you wish to make any changes to your existing loan or if we can help with anything in the future, please don't hesitate to let us know. All the best, The Loan Gallery Team

Highly Recommend-Inderpal Singh@loan gallery

As a first home buyer,we didn’t had a clue how things worked and then we made contact with Inderpal Singh.Things took turn from then,land was given deposit in 2weeks and settlementdone within weeks after titling.Our case was not an easy application as I had certain issues with my credit file.Inderpal’s thoughtful and straightforward strategy helped in securing the home loan.We highly recommend him for anyone who doesn’t want any dodgy work.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan used for:First Home
1 comment
Thank you for your kind review Prashant! We have passed this onto Inderpal for you. It was a pleasure to help you with your finances. Thank you for trusting us! Please let us know if there is anything we can help with in the future. All the best, The Loan Gallery Team!

Above and Beyond

Our experience with our mortgage broker Anchit was a wonderful experience. From the very beginning we felt like we had somebody on our side to consistently support us. Anchit took the time to explain things in terms we could understand, was readily available at all times of the night and day and very paitent with our stress and anxiety along the way. We are very satisfied with the loan we received and feel confident it best matches our circumstances. We also feel confident that Anchit will answer any future questions we have and continue to have our best interests in mind. All levels of service were above and beyond, and we cannot thank Anchit enough for helping us achieve our dream home. Highly recommend!

Transparency
Customer Service
Application Process
Timeliness
Loan used for:First Home
1 comment
Thank you Paul and Demi for taking the time to provide your feedback. We are so pleased you were happy with the service provided by Anchit, we have passed this onto him! We look forward to helping you again in the future. All the best, The Loan Gallery Team

Best broker ever!!!!

The whole process with loan gallery was simply amazing.
Loan gallery is linked with Metricon homes and our broker made the whole process as stress free as he could possibly make it.
Our broker went above and beyond for us and was super friendly and very reassuring and would fix any problem that came our way.
I highly recommend going through loan gallery for your broker needs!!!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateMay 2018
Loan used for:First Home
1 comment
Thanks Jasmine for taking the time to provide your feedback. That's great to hear! Please get in touch if we can help with anything in the future. All the Loan Gallery Team!

Highly recommended Ali Hamza and his dedicated team.

As a first home buyer, my wife and I are very thankful to our broker Ali Hamza and his Loan Gallary Team. He guided us since the beginning of this finance journey and help us to receive our loan and land settlement on time. Highly recommended Ali Hamza and his dedicated team.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateMarch 2019
Loan used for:First Home

Page 1 of 9

Questions & Answers

We have applied for a home loan and the Peppers valuation has come in 13% less than contract price. That is double of what the medium is for our area. Are we allowed to get a second opinion, either through Peppers or an Independent Valuer who knows the area?
1 answer
Hi Tania. In theory, yes you can, but in practice, it’s difficult getting the second opinion accepted by the lender. Is one of our team looking after you?

Similar listings