Reviewer Photos & Videos
''A broker with a heart"
Johann Duarte was amazing. I can't thank Johann from Loan gallery finance enough for the service that he provided to us recently. He is honest, caring and very supportive. I would highly recommend him to my friends and family. Excellent service! Thanks a lot Johann.
Great finance assistance
Melitus assisted us with our home loan twice and was successfully approved. Very supportive and easy to deal with. He gives us updates on regular basis and can be contacted even outside office hours. As a satisfied customer I even referred my friends to him and managed to get their finance sorted.
Craig from Loan Gallery was so accommodating from the start and did everything he could to get us our dream home. We had close to nothing and with his assistance we were able to not only save for our deposits, we were able to save for the house and, luxuries such as landscaping. An above and beyond experience for us!
Great personalised service
From the start Jasmine from loan gallery was really involved in my home journey. She was super supportive and would touch base regularly to ensure the process of getting my home loan approved worked out.
Even with delays from my chosen builder which impacted the land settlement she made the whole process easier to navigate.
Fuss free finance
Pete has helped us finance/refinance three times now and each time has been seamless and timely. His advice has been excellent and we trust him completely. We highly recommend contacting for support!
Couldn't Have Done It Without Kess
Kess was referred to us by friends who have had trouble looking for a broker who they were comfortable with. It turns out that he was very experienced, with a multitude of clients who were health professionals. He knew the in's and out's of the financial side of my profession more than I did.
He was very professional. All the meetings were scheduled, correspondence were all cc'd and copies of all relevant documents were available.
They were all thoroughly checked, completed and submitted on time. Expectations were clarified and goals were s...
Excellent professional service
The first time I talked to Ahmed over the phone, I knew that he could help me and my family get our first dream home. The process was smooth and easy from initial assessment to getting our unconditional bank approval. What I like with Ahmed is he is very accomodating and not intimidating. I could ask him anything, he also gave honest opinion. Though We experienced some bump at the last stage, I believe it made the whole process so worth it. Ahmed was confident and did all he could to get the bank settlement as soon as possible.
I would a...lso mention the exceptional customer service skill of Melissa. I can feel that she is sincere in helping us, always prompt in answering my questions, either over phone or email. She is very helpful, accomodating and honest. Melissa guided me with all the paperworks and getting them done promptly. Thanks also to Faisal for handling our application well. So, a HUGE Thank You to Ahmed and his team for a job very well done. Now, finances is settled. We are now waiting for the build to start and hopefully we can move in to our new home very soon. Exciting!!!!!
Very good service
Mir did an amazing job assisting me to get a loan I thought would’ve been impossible, and now I’m on track to owning my own home!
I would highly recommend loan gallery as their staff do a fantastic job and are very friendly
Johann did an excellent job to get the home loan approved in a very limited amount of time. We went to two of the 4 big banks but they couldn't have our home loan approved because of my wife's length of work, but Johann did an awesome job. Now we've been approved and the land had been settled. Our house will be built by the end of May or by early June.
We highly recommend Johann since he is someone who can be trusted easily and honest.
We recommend Mir - Positive, helpful, useful
Mir was honestly so helpful throughout the process, explaining things in a way we understood and without hesitation or complaint explaining again when we needed it. As this was our first time going through anything like this, there was alot of information that was overwhelming. Some of it was terminology we hadn't come across before, which he went through with us and in detail. Mir worked hard to help us get the best offers and find the best opportunities for our situation in a timely manner. Mir would respond promptly and was knowledgeable, friendly and professional. Would definitely recommend Mir as your future finance broker.
Fascinated by Exceptional Service and Professional Manner – Ahmed Hossain & Team
I highly recommend Ahmed as he is the best and knows his job perfectly. I went to him when I have been disappointed with one of the major bank’s incorrect advice for several months that led me missing out the $25K Government Grant, and also could have let me end up paying unnecessary LMI and going through a stressful home loan process. But Ahmed could quickly figure out the best possible way for my situation and saved me in the last minute.
Ahmed’s Team is also exceptional, and the customer service is great and professional. Melissah is so lov...ely and supportive, she has responded to all my questions patiently and in a timely fashion. Faisal was also very prompt and comprehensive in responding to my questions. I definitely recommend Ahmed and his Team as I had a great experience and smooth settlement as a First Home Buyer/Builder. Thank you, Ahmed, Melissah, and Faisal, you are the best!
Hardik is a Gem
My wife and I quickly realized that our home loan application is in safe hands with Hardik because he always kept us informed with every stage of the application process. He has always answered our calls in time and kept us posted with all the updates, even sometimes going an extra mile to call us after the work hours and even during Easter break. On several occasions, I used to receive emails from him, either very early in the mornings or later in the day. This shows his commitment and the enthusiasm in doing what he does at his best.
I strongly believe Hardik is a great asset to the Loan Gallery and with his warm personality, I am sure every customer he deals with will feel respectful and caring.
Perfect customer service everytime!
We couldn’t be happier with Lisa Phillips. She has always given us the best service and answered all our questions. She is the only broker we will ever use in future, could not fault our experience with her with the past two houses we have purchased. Thankyou Lisa!
Exceptional Service-Reginald Gray
Reg went above and beyond as he guided me through the whole daunting process. Thanks to his diligence and his exceptional knowledge, my house and land package loan was approved and my build will be starting soon. As a first home buyer with little idea of how it works he answered all my questions promptly and kept me up to date with all the processes. If you need a broker then no further than Reg, I highly recommend him.
Thanks Reg for working hard for me, I truly appreciate everything you have done.
My broker Melitus provided a really efficient and easy to understand service when refinancing my home loan. He was very patient when answering all my questions and made it a stress-free process!
Highly Recommended - Mir Sauhrid.
Mir Sauhrid was extremely helpful with getting us our first home.He worked around My Family and I busy schedules ,made sure we were updated on everything and got us the best deals. Mir was on top of everything making it less stressful for us especially during the financial difficulties of the Pandemic. He’s always available if ever we needed help or to clarify thing more. If i ever need a broker, Mir Sauhrid is definitely my go to guy.
My broker Darryl Cracknell delivered above and beyond my expectations. As a first time home buyer, it was important for me to have a broker that could guide me through the process and answer my novice questions.
Darryl always available and ensured I was clear on the process and next steps.
mr omar saleem
i had mr omar help me with every aspect of my first home finance.he helped me with everything from day one to even past settlement he and his assistant have been available and very knowledgeable
i could not reccomend him more highly
i will definitely be going back to him for any financial advise i need
Our broker - Melitus Silva. Melitus was focused on getting us thru. He was able to understand our situation and provided us the guidance to reach the objective. He also has a warm and friend personality.
Incredibly helpful and quick
Tanveer from Loan Gallery Finance was amazing in helping securing our first home. I honestly don't think we would have managed without him. Helpful, friendly and went out of his way to ensure the process was as easy as possible while ensuring it was the right requirements for us.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Hi guys is it possible to refinance my 16 months old house it is finance through keystart? thanks
Loan Gallery Finance
Hi Vhin. We can certainly try. The valuation will be crucial. Can you please send your contact details to firstname.lastname@example.org so we can get the ball rolling. Thanks.
Hi Team we are looking for investment property home loan in Melbourne do you guys have we can book an appointment?
Loan Gallery Finance
Hello. I am Steve Matsoukas and I can be reached on email@example.com Please send me your contact details and I'll make sure one of our team contact you to book an appointment.
Do you offer your services in Sydney as well?
Loan Gallery Finance
HI Tapas. Yes we do. We'd value the opportunity to be able to help you. You can provide your contact details via this forum or you can leave your details on our website www.loangallery.com.au We look forward to hearing from you.
How about Perth W.A ? and what interest rates are you getting on full variable
Loan Gallery Finance
Hello. We can help you in Perth. The rate will depend on what you're trying to achieve and your personal circumstances. Would you like one of our team to contact you to explore your options?
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