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Loan Gallery Finance

Reviews

Review distribution

5 star
218
4 star
1
3 star
0
2 star
0
1 star
0

Daniel V.

Daniel V.Greater Melbourne (Metropolitan), VIC

Thank you Mr. Santosh. You were amazing!!!

published

I begin by saying that Mr. Santosh was absolutly amazing!!!
His highly dedication and professional approach in understanding our needs and finding the best solution for us gave us confidence and helped us get the house of our dreams. He always kept us informed through the process of application and approval and this kept us very calm and relax. His proffesional and comunication skills recommend him us one of the best in the industry.
Thank you Mr. Santosh and we will colaborate again for all our future financial goals!!!

Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateSeptember 2019
Loan used for:First Home
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1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Anastasia and Tyson

Anastasia and TysonGoulburn Valley, VIC

Mathew Holtham broker

published

Even though we live 2 hours away from Mathew Holtham's office, he still made it an absolute breeze to get our dream home! He kept us calm and always informed and knew exactly what we could and couldn't achieve. Thank you!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateOctober 2019
Loan used for:First Home
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1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Santosh was great will definitely be using him again

published

Santosh is so helpful in such a stressful time answering calls at all hours of the day and know his stuff A+ could not recommend highly enough. Not with just our first home but now our second.

Transparency
Customer Service
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance
Laura S.

Laura S.Southwest, VIC

  • 2 reviews
  • 1 like

Satisfied first home buyer

published

Reg Gray from Loan Gallery partnered with Home solutions by Metricon, he went above and beyond to help me, I can't thank him enough for getting me into my first home.

He was kind, sympathetic and professional and i couldn't have asked for a better experience.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Ryan

RyanGreater Melbourne (Inner), VIC

The most outstanding broker you could ever meet.

published

I would like to highlight the professionalism and exceptional service we recieved. I don't think anyone would have gone out of their way willingly to help us. In other words we are extremely happy with the service we recieved and would highly recommend to anyone looking for a broker,
5 stars from me indeed.

Thank you very much Mir.

Loan used for:First Home
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Mir is the most helpful, ressourceful and proactive broker l ever worked with! 7-Star Broker...

published

The proof is in the pudding...

Mir helped me get a great loan when other brokers didn’t.

Couldn’t get a better experience... Everything that was promised was delivered and Mir was really patient and supportive. Mir went above and beyond also to meet important deadlines. I wouldn’t have gotten my dream house without Mir’s help.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan Start DateOctober 2019
Loan used for:First Home
See all answers
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Derey C.

Derey C.Greater Melbourne (Metropolitan), VIC

Great Service from Mir to refinance my property

published

My refinance finally done with the great help from Mir at Loan Gallery Finance. I initially contacted another finance broker six months ago. I’ve been back and forth with that broker for four months and not even got one valuation for my property. Lucky I got the help from Mir afterward, I got three valuations from three banks within two weeks. Mir discuss with me my best options in my situation. Thanks again Mir, my refinance finally done with a good valuation and better rate.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateOctober 2019
Loan used for:Refinancing
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1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

They are excellent and have supporting documents

published

Our customer experience with Matthew Holtham was exceeding, professionalism. We enjoyed having you take care of our first home loan and in achieving the best results possible. I will recommend him and team to all my friends and family.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Thank you very much for your feedback. We wish you all the best in your new home.

Kind regards,
Loan Gallery Finance

Stephanie S

Stephanie SGreater Melbourne (Outer), VIC

First home buyers

published

Being first home buyers, we have gone into this process almost blind. Dealing with Lisa has been nothing but a breeze! From the moment of starting our savings plan to having our loan application completed, it has all been such smooth sailing with Lisa's great work and advice.
Lisa has always been responsive and knowledgable with her communication and has always gone above and beyond for us. She has been able to look after us every single step of the way.
Would recommend Lisa to any friends and family in a heartbeat.

Thank you again, Lisa - S & D :)

1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance
Prakash

PrakashGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Very Very Professional Broker,

published

Mir Sauhrid, Loan Gallery, who helped us getting through Refinancing with better bank and best deals, he is there to answer any questions any time without hesitation, I would give Mir and Loan Gallery Team (Steve M) score of 100/100.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateSeptember 2019
See all answers
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Excellent customer service by Lisa

published

Lisa P was a great help to finding the best solutions to suit my needs. Made the whole process easy and stress free, and provided me with solutions. Great customer service, speedy responses and replies. Very easily accessible if and when I needed. Thanks for your great help!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers

Redpearl

Redpearl

  • 2 reviews

Great service

published

Reg Gray from loan gallery finance looked after us every step of the way. He did a great job in getting us everything we needed and in great time. He was always available when ever we needed and for what ever reason. Very highly recommend. Would definitely use this company again.

Transparency
Customer Service
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Sharon Muller

Sharon MullerGreater Melbourne (Metropolitan), VIC

Exceptional service

published

Lisa from Loan Gallery Finance is exceptional in her help and support to restructure my loans over the years. I have know Lisa for at least 8 years and she has always provided the most friendly and reliable service. Always looking for the best options in finance for me and providing that constant connection with me throughout the whole process. I feel well supported and confident to know that she has my best interest at heart in her dealings with the financial institutions. Thank you so much Lisa for your ongoing support and professional and friendly approach.

Transparency
Customer Service
Application Process
Loan TypeVariable Rate
Loan Start DateSeptember 2009
Loan used for:Investment Property
See all answers
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance

Great service!

published

Great service from Lisa Phillips. She helped us throughout the process of gaining our mortgage and was very professional. We are very happy with the outcome and highly recommend her!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers
1 comment
Loan Gallery Finance
Loan G.Loan Gallery Finance
Melody

MelodySouthwest, VIC

  • 4 reviews

Loan Gallery made our dream come true

published

Reginald Gray, from Warrilly branch is one amazing man. He was the only who made the effort, to help us out. We started out with nothing, how ever he gave us a realistic target and time frame to work towards and said if you can do this, then I can help you get your home for your family.
Over the year he would consult with us on progress and keep us motivated on the end goal. Then when it came to paper work he made it very easy for us to understand and how the process work and very transparent with everything, so we knew what was going on the whole time.
Reginald is professional and very wholesome. Found we could communicate with him very easily.
At the end of the day we must thank him as we have house due to Reg.

Transparency
Customer Service
Application Process
Timeliness
Loan used for:First Home
See all answers
Jorell

JorellGreater Melbourne (Metropolitan), VIC

Excellent service

published

Darryl from loan gallery finance was outstanding, helping every step of the way and answering any and all queries i had. Would definitely recommend him to anyone looking at purchasing property

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers

Shoba

ShobaGreater Melbourne (Inner), VIC

Thank you!!

published

It was an absolute pleasure working with Ali Hamza on our loan application. He was patient with answering all of our questions, was knowledgeable and friendly. We will definitely look Ali up for all our future mortgage needs.

Regards,
Shoba & Sri

Transparency
Customer Service
Loan TypeVariable Rate

Joshua Magalong

Joshua MagalongVictoria

  • 2 reviews

No words to express my gratitude

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateJanuary 2019
Loan used for:First Home
See all answers

Best experience with Ali Hamza

published

Ali has helped us through every part of buying our first home here in Melbourne. From day 1, when we were still inquiring about a house and not enough savings for a deposit to buy one, he was there guiding us and assuring us that we can make it!! We set a goal and he followed us up every now and then just to see where we are at with our financial situation. Until the settlement came, and fast forward to the key turn over coming up next week!! We are the happiest and a massive thanks to Ali!! I recommend him 100% and will stick with him until we buy our 2nd home in the future! A big Thank you, Ali! ~Danica&Stephen

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
See all answers

Bree P.

Bree P.Greater Melbourne (Outer), VIC

A massive Thank-You

published

My partner and I couldn’t be more thankful to have Ali help us through our journey of our first home, he made what we thought impossible, possible.
Thank you so much Ali for being so helpful through the process and making our dream come true.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeFixed Rate
Loan used for:First Home
See all answers

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Questions & Answers

SHINE P.

SHINE P.asked

We hav only 2 weeks time for finish our fix term for our house, 3 years now. Now we are with commonwealth bank. Can you help us find a better bank for refinance our house? Am SHINE PAUL: [details removed]

1 answer
Loan Gallery Finance
Loan G.Loan Gallery Finance

Hi Shine,

Thank you for reaching out to us, Yes we can certainly help. Please call us on 9495 5000 and one of our brokers will be more than happy to guide you. Or if you provide us a contact number, we will be more than happy to give you a call.

Kind regards,
Loan Gallery Finance


James L.

James L.asked

How many percent commission do you charge your costumers on home loan approval? Do you charge the lender or the costumer? Or both thanks.

1 answer
Loan Gallery Finance
Loan G.Loan Gallery Finance

Hi James. We don't charge our clients. We are paid by the lender you choose after reviewing the options we've mutually agreed suit your goals.


Tania P.

Tania P.asked

We have applied for a home loan and the Peppers valuation has come in 13% less than contract price. That is double of what the medium is for our area.
Are we allowed to get a second opinion, either through Peppers or an Independent Valuer who knows the area?

1 answer
Loan Gallery Finance
Loan G.Loan Gallery Finance

Hi Tania. In theory, yes you can, but in practice, it’s difficult getting the second opinion accepted by the lender. Is one of our team looking after you?


Get an answer from our members and Loan Gallery Finance representatives

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