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Loan Gallery Finance

Reviews

(230)
(1)
(0)
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(1)
  • Transparency
    4.9 (88)
  • Customer Service
    4.9 (92)
  • Loan TypeVariable Rate (42) · Fixed Rate (17) · Split (2)
  • Application Process
    4.9 (83)
  • Timeliness
    4.8 (77)
  • Loan used for:
    • First Home (52)
    • Refinancing (5)
    • Investment Property (3)
    • Second Home (2)
    • Home Construction (2)
  • Loan Term28.667 years (21)
  • Online Tools
    4.8 (13)


Arniel

ArnielGreater Melbourne (Outer), VIC

Deserved more than a 5 star

published

Kess Ke is our finance broker and the service he provided is beyond excellent. Very accomodating making sure we understood the process every step, prompt with responses, set realistic expectations and straightforward. He made our challenging situation a pleasant journey with truthful assessment and expert advise. We would highly recommend Kess.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Second Home
See all answers

Excellent Service.......

published

In short I am very impressed and delighted that I applied loan through Loan Gallery. Inderpal Singh is very co-operative and helpful. He understand my situation and provide me best interest rate and help me to buy my new house. I highly recommended Inderpal Singh.

Transparency
Customer Service
Application Process
Timeliness
See all answers

Kess Ke for Broker of the year!

published
Transparency
Customer Service
Application Process
Timeliness
Loan Start DateFebruary 2020
Loan used for:First Home
See all answers

Fantastic! Highly recommend Peter & Loan Gallery

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateDecember 2019
Loan used for:First Home
See all answers

  • Verified customer

Mir Sauhrid is a legend

published

Mir Sauhrid is legendary - which is an understatement to say the least.

Mine was a complicated case - for context, I'm based in Singapore and purchased a lot in Melbourne and then needed to build on it. The entire process took about 6 months and he diligently and very patiently guided me through the entire process - right form ensuring we had the right documents in place, to crunching the numbers, to submitting the documents, applying for the loans separately (land and build) and then consolidating them, and getting this across the line.

Mir is also very commercially astute and he just gets it - gives very sound advice, and his word is gold.

Would highly recommend him without doubt, and would give him 10 starts if I could!

Sri V.

Transparency
Customer Service
Application Process
Timeliness
See all answers

Praveen

PraveenAuckland

  • 2 reviews

Excellent and truly professional service from 'Mir Sauhrid' the super star from Loan Gallery

published

From our first meeting until the settlement of our property, the journey was made seamless by Mir. Being a first home buyer, Mir was patient in answering my millions of questions patiently and his wealth of knowledge in the industry was outstanding.

He was always available on emails/text/whatsapp or calls literally round the clock. We had few issues with the contract etc, but with Mir's constant and prompt follow-up's it all was sorted. Mir really helped us make our `first home dream come true. Highly recommended. A+++++++

Mir is a great asset to Loan Gallery!!!!

Transparency
Customer Service
Timeliness
Loan used for:First Home
See all answers

Sebastian K.

Sebastian K.Greater Melbourne (Metropolitan), VIC

Saved us from loosing our block of land

published

We have tried a few banks and brokers before we were contacted by Mir from Loan Gallery. Everyone had declined our loan application but Mir made it possible. While we had nearly given up, Mir was able to get us through. He properly assessed our situation and was very knowledgeable about our options. He was working so hard (even after hours) that I even had to tell him to take a break. Mir was very reassuring and explained everything in a way that was easy to understand. I am glad we went through Mir and I am looking forward to deal with him in the future as well. Thank you again

Transparency
Customer Service
Application Process
Timeliness
Loan used for:Investment Property
See all answers

Impeccable service

published

From the moment I began dealing with Mathew Holtham, I knew I was in good hands. Not only was Mathew prompt and organised, but he extremely genuine too.

He also has worked tirelessly and put in so many hours (after hours) when dealing with all our paperwork and is always committed to prioritising his clients.

My experience with Loan Gallery has been absolutely outstanding because of Mathew.

Thank you for all your hard work and making our dreams come true!

Will definitely be recommending this company and in particular Mathew Holtham.

Thanks again!

Transparency
Customer Service

Excellent Service!

published

My experience with Matthew Holtham from Loan Gallery has been nothing short of excellent!

He has aided us promptly throughout the whole process and ensured that throughout each step all requirements were attended to immediately.

Genuine bloke with your best interest at heart!

You want loan gallery and Matthew by your side!

Thanks Again!

Transparency
Customer Service
George P.

George P.Greater Melbourne (Metropolitan), VIC

Unprofessional work and disappointing experience

published

I had the worst deal with [Name Removed]. He is unprofessional not helpful at all. I was dealing with him for almost one month and at the end I had to find another finance broker. For this time at our life we need one person to help us with everything.

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Peter and Caroline

Peter and CarolineGreater Melbourne (Outer), VIC

Extremely happy

published

Loan gallary is second to none. Extremely professional very reachable and helpful I honestly don't think we would have gotten our home loan approval without there help. Especially Mir Sauhrid. He has worked tirelessly for weeks helping us gather all the documents i needed i would recommend loan gallary to anyone looking at applying for a home loan 5 star service :) .
From the bottom of our hearts mir thank you so so much for all the effort you put in.. reg Peter and Caroline

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeFixed Rate
Loan Start DateJanuary 2020
Loan used for:First Home
See all answers
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Refinance

published

I was referred to Omar Saleem when i was in the market looking to refinance my property. The way Omar dealt with our case/situation was extremely comforting. The major selling point for myself was that he made us feel like family and not just a business opportunity. This is something the mortgage industry lacks. I met a few people before i met Omar. Everyone i met before Omar made me feel like that they only care about the commission and that was it.

I'll always and forever will go through Omar. I talk about Omar to anyone looking at getting a mortgage.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:Refinancing
See all answers
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Thank you Mir (Sauhrid)!!!

published

Mir, your professionalism, knowledge and friendliness make you outstanding in what you do. We are able to achieve what we needed to achieve because of your assistance and support. We will definitely recommend you to others. Keep up the good job, Mir!!!

Transparency
Customer Service
Application Process
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Daniel V.

Daniel V.Greater Melbourne (Metropolitan), VIC

Thank you Mr. Santosh. You were amazing!!!

published

I begin by saying that Mr. Santosh was absolutly amazing!!!
His highly dedication and professional approach in understanding our needs and finding the best solution for us gave us confidence and helped us get the house of our dreams. He always kept us informed through the process of application and approval and this kept us very calm and relax. His proffesional and comunication skills recommend him us one of the best in the industry.
Thank you Mr. Santosh and we will colaborate again for all our future financial goals!!!

Customer Service
Application Process
Timeliness
Loan TypeSplit
Loan Start DateSeptember 2019
Loan used for:First Home
See all answers
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance
Anastasia and Tyson

Anastasia and TysonGoulburn Valley, VIC

Mathew Holtham broker

published

Even though we live 2 hours away from Mathew Holtham's office, he still made it an absolute breeze to get our dream home! He kept us calm and always informed and knew exactly what we could and couldn't achieve. Thank you!

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeVariable Rate
Loan Start DateOctober 2019
Loan used for:First Home
See all answers
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Santosh was great will definitely be using him again

published

Santosh is so helpful in such a stressful time answering calls at all hours of the day and know his stuff A+ could not recommend highly enough. Not with just our first home but now our second.

Transparency
Customer Service
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Laura S.

Laura S.Southwest, VIC

  • 2 reviews
  • 1 like

Satisfied first home buyer

published

Reg Gray from Loan Gallery partnered with Home solutions by Metricon, he went above and beyond to help me, I can't thank him enough for getting me into my first home.

He was kind, sympathetic and professional and i couldn't have asked for a better experience.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan used for:First Home
See all answers
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Ryan

RyanGreater Melbourne (Inner), VIC

The most outstanding broker you could ever meet.

published

I would like to highlight the professionalism and exceptional service we recieved. I don't think anyone would have gone out of their way willingly to help us. In other words we are extremely happy with the service we recieved and would highly recommend to anyone looking for a broker,
5 stars from me indeed.

Thank you very much Mir.

Loan used for:First Home
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Mir is the most helpful, ressourceful and proactive broker l ever worked with! 7-Star Broker...

published

The proof is in the pudding...

Mir helped me get a great loan when other brokers didn’t.

Couldn’t get a better experience... Everything that was promised was delivered and Mir was really patient and supportive. Mir went above and beyond also to meet important deadlines. I wouldn’t have gotten my dream house without Mir’s help.

Transparency
Customer Service
Application Process
Timeliness
Online Tools
Loan TypeSplit
Loan Start DateOctober 2019
Loan used for:First Home
See all answers
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Derey C.

Derey C.Greater Melbourne (Metropolitan), VIC

Great Service from Mir to refinance my property

published

My refinance finally done with the great help from Mir at Loan Gallery Finance. I initially contacted another finance broker six months ago. I’ve been back and forth with that broker for four months and not even got one valuation for my property. Lucky I got the help from Mir afterward, I got three valuations from three banks within two weeks. Mir discuss with me my best options in my situation. Thanks again Mir, my refinance finally done with a good valuation and better rate.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateOctober 2019
Loan used for:Refinancing
See all answers
1 comment
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

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Questions & Answers

SHINE P.

SHINE P.asked

We hav only 2 weeks time for finish our fix term for our house, 3 years now. Now we are with commonwealth bank. Can you help us find a better bank for refinance our house? Am SHINE PAUL: [details removed]

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi Shine,

Thank you for reaching out to us, Yes we can certainly help. Please call us on 9495 5000 and one of our brokers will be more than happy to guide you. Or if you provide us a contact number, we will be more than happy to give you a call.

Kind regards,
Loan Gallery Finance


James L.

James L.asked

How many percent commission do you charge your costumers on home loan approval? Do you charge the lender or the costumer? Or both thanks.

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi James. We don't charge our clients. We are paid by the lender you choose after reviewing the options we've mutually agreed suit your goals.


Tania P.

Tania P.asked

We have applied for a home loan and the Peppers valuation has come in 13% less than contract price. That is double of what the medium is for our area.
Are we allowed to get a second opinion, either through Peppers or an Independent Valuer who knows the area?

1 answer
Loan Gallery Finance
Loan Gallery FinanceLoan Gallery Finance

Hi Tania. In theory, yes you can, but in practice, it’s difficult getting the second opinion accepted by the lender. Is one of our team looking after you?


Get an answer from our members and Loan Gallery Finance representatives

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