Hyundai Dealers

As a retired 'Motor Man' and ex 'Serviceman' ( ARMY workshops and ordering and -purchasing) I know a bit about cars and their marketing. I would give the dealership, Hyundai Northside (Norris) 41/2 (Four and a half) stars. 2019 we purchased a Kona after several years of owning Deisel Nissan patrols and a short time, an Asian Turbo Deisel that within the Warranty blew the intercooler and turbo...the dealer concerned said it was not a warrantable item, eight weeks fighting they did it. A month out of warranty it happened again...great fights but ...

Firstly, let me point out that the Hyundai Tucson is a great car! It's KEEMA dealership in Springwood that's the issue. First, the salesman slyly got us to sign a form which actually confirmed we have agreed to purchase the vehicle, all the while saying we can pull out anytime. Secondly, tried to low-ball our trade in on a 2019 Holden Trax, 17000 kms. Got $19,610 instead of the "fair price" of $17000. Thirdly, the salesman wouldn't answer my questions regarding the 'Delivery and Handling' charges. There was no break down as to what they were. A...

I drove my car to get serviced. I had a booking, but I arrived early because I had other errands to run. I spoke to someone, and then they vanished. After waiting a while, I went and spoke to another person. I was told that there was no hire car until later. Then they said there was a hire car, but there was someone in it, this person was fiddling with his phone, which he did for at least 20 minutes. When I went to talk to the same man again and I suggested that I was going to go over and say hi to the guy and find out how long he was going to ...

We recently bought a new Hyundai Venue Active from Moorooka Hyundai in Brisbane. The staff were helpful and professional. We went in knowing exactly what we wanted, and while they mentioned extras and other options, they didn't try to push us into buying things we didn't want. There was a mix-up in delivery dates, but they immediately explained what happened and kept us informed during the slight (only a week) delay. They made it really easy to buy the car, and their showroom had a clean, open, and comfortable atmosphere. Overall, I found it a very good experience.

Unfortunately, our experience of purchasing a new car from Melville Hyundai was marred by the ‘Aftersales’ salesperson who sold us expensive equipment which never worked from the outset. Finally, the camera ( $1400) failed to record someone backing into us. Hyundai wipes it hands of any responsibility leaving us to foot the bill. An absolute con job! BUYER BEWARE !

Terrible customer care any fault you have to wait for the part but yet can’t have a hire car so now the car will sit there not drivable till the part comes with no eta what a joke selling my car immediately.

This is the worst car dealer I have ever dealt with you wait all day for a return call if it comes they are rude and talk down to people like they are stupid they promise you everything and never follow through just take your money and rip you off I would rather buy a car from the wreckers instead of Werribee Hyundai they can’t be trusted and Luke is full of rubbish can’t believe a thing that comes out of his mouth

I am really pleased with the level of service that I received at Essendon Hyundai, John was attentive, but not forceful. He listened to my needs and then went out of his way to make it happen. I really appreciate how quick they were able to source a vehicle for me during this scarce vehicle period that we are enduring at the moment. Would recommend to anyone that was considering purchasing a new vehicle.

I bought the car in Victoria and drove there for two years and moved to NSW. I have had to struggle to get anything done brake lights, recalls or console issues everywhere. They never followed up on any outstanding issues and when I called them they always had parts on order. I was already reluctant to buy cheap brands and this experience proved the old proverb "you get what you pay for".

Karen was very professional and knowledgeable.
A very smooth transaction with a trade in. I ordered i30 Premium 2021 model
I am very happy with the new car and would highly recommend dealing with Karen from Castle Hill Hyundai Thank you

Arrived at PENRITH Hyundai to look at the Santa Fe..was told we don’t have any..oh, maybe we have a highlander(top of the range), I’ll check..i was told they’re $66k and our most popular?!!..I didn’t have $60k..I wanted the active and mid range in price..I’ll check with my manager, no there are none and not coming in for a few months..I said, I haven’t seen inside this car and I’d like to have a look..she didn’t make the effort because I didnt want that car..so I said oh well there’s not much point..no service, no care, NO SALE..I am a previous customer..Forget this dealership..

Caloundra Hyundai and Hyundai ....what a poor experience . read on they put the wrong name on our certificate board .The tint(part of rust, duco ,interior $2500 deal?) had to go back 3 times for bubbles. The genuine $980 towbar they fitted was put on with cable ties. Had to get them to put bolts in the bolt holes!! and best of all the 15,000 klm service was told it was capped at $320 ,really? no $361 and told after finding out from their service desk that Hyundai can change that fixed price anytime they like....so yes FIXED means fixed...you g...

Exemplary service!!! Thankyou to Karen at Castle Hill Hyundai who made the car shopping experience stress free....love your work!!! Love that she was also happy to keep in touch once I drove my new car out of the sales room.

The service dealership picked up a faulty ball joint on my i20 just after the warranty expired. This shouldn't happen on a car with low kms (26,000) driven in the city. After lots of back and forth with customer care they agreed to refund the part but not the labour (which was 3x more expensive than the part). Not impressed!

Spent 64K on a Hyundai Sante fe vehicle and within 3 years the side step has snapped off and the side door and buckled apart from the door frame and Hyuandai customer care and said both are my fault - That I have got them caught and as a result this has happened. That is ridiculous as I am the only one to drive my vehicle and I know for fact neither has occurred. In the next breathe, Essendon Hyundai (Daniel) and Hyundai Australia (Billy) from Customer Care has said this occurs in this vehicle quite often and hence is not part of the warranty. ...