iGreen Energy
VerifiedABN: 15475129368915 reviews
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I’m very happy with the service provided by the team at iGreenEnergy. They were professional, well organised, and made the entire process smooth and straightforward. Communication was excellent, and everything was handled efficiently from start to finish. I really appreciated their friendly approach and attention to detail. Thanks to the team for… Read more
the great service. I would happily recommend iGreenEnergy to anyone looking for a reliable and professional energy solution.
Installation team were efficient and system installed in timely manner. System is working fine at present. Beware though of the hidden costs and extras added at last minute. The wording of emails is misleading the no additional cost for financing portion of the price,"rest assure no extra cost" wrote the salesman! The final, not agreed priced,… Read more
ended up being hidden in subsequent communcation while he said no extra cost all along. Do the math carefully on the 0% repayments and compare closely all the information and figures provided across various documents. It adds up to much more than additional quoted price, about 15% more in my case. Extra cost for 'waterproof cabinet' sent just days before installation as well. Even tried to add on an extra cover at last minute. If you are quoted discount/special price do not believe they will match quoted figure if not full upfront cash payment. This is the 3rd solar company I have used at various locations and never before experienced this misleading sales tactic. Salesman said I should not have made mistake and despite his emails clearly showing the agreed TOTAL price. Salesman just said I should be more careful and do the math not just take his email on face value. Not good enough that not all costs were disclosed up front until final invoice was sent causing great distress.
Reviews with attachments
Mary, the sales lady has been wonderful, very helpful, patient, understanding and resourceful. Although the installer (Steve) did an amazing job as the installer, we found him to not be pleasant to be around. Not friendly, quite aloof, not returning sms's or phone calls, and hasn't left us with an operating manual. As the battery was installed on… Read more
a Friday (& paid for same day) we still don't have the Fox app. So our experience has been quite stressful. After typing this my husband said maybe the manual is in the big box they left in our shed? So remarkably, inside all the bags of plastic rubbish in the box we have found the manual! Downloaded the barcode but still no app or any way of making changes to the timing of us exporting power to the grid. So overall not as happy as we would like to be.
I am new to solar supply and installation and I am very happy with Igreen Energy in every aspect. Mary was my initial contact and assisted me with competitive pricing and advised on a 6.6kw Suntech 15 panel array with SAJ 6kw DC inverter and an array of SAJ batteries totalling 20kw. The panels are covered by a 25 year warranty and the SAJ… Read more
inverter and batteries by a 10.5 year warranty.
Olivia from the installation department then took over with booking me in with their regional installation contractor and followed me up as time drew near. The installation team arrived promptly on the promised day and completed the entire setup by 3pm. The attached screenshot is from their mobile application which shows the excellent performance in fully charging my 20kw battery array from 50% to 99% by 1:30pm the day after install (scattered clouds early winter) Hand on heart I highly recommend Igreen Energy and appreciate their expertise in creating a great solution for my Solar energy future.
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It's a great job for the new 20KWH battery. Save a lot of electricity for summer time.Working well.
Was very efficient and done in a very timely manner. Seemed to go to plan an just waiting to get the benefit from the 20kha battery bank.
I found Mary at IGreen, helpful not pushy and answered all my queries diligently and honestly. The electrician Wally and his son arrived before 7:30 and completed the installation shortly after midday. I found Wally and his son both worked as a team, were polite and diligent in their approach to the job and ourselves. Would fully recommend both… Read more
Mary and Wally to any of your clients. Very happy and hope all continues works well into the future. andi and Ying
Latest follow-ups
Very impressed with iGreen. They answered every question I had while choosing the right solar system to select. I dealt with Mary Tucker and Olivia Murphy who were super knowledgeable, helped be with all the technical aspects and ensure a smooth… Read more
installation on the day. The installers arrived on time, worked non-stop and made sure everything was working and set me up on the app before they left. The left the site clean. Cannot fault anything.
Follow-up · The app is super easy to use - they installers helped me set it up before they left on installation day! The installation took about 6-7 hours. They arrived on time and cleaned up perfectly before they left. Kept me informed all day. I chose the Goodwe brand: 10kWh solar (23 panels); 8K inverter; 16kWh battery;
Very happy . Great to deal with. Instillation was quick after a 4 month wait but happy
Follow-up · Everything is going well. Generating good power to save money
Competitively priced and very responsive – Installation and documentation were completed smoothly in less than 3 weeks of paying the deposit and the team has been very responsive. The reason for giving 4 instead of 5 stars here is that I am still waiting for the moment of truth when the system is up and running upon fixing of my meter (pending from my electricity retailer).
Follow-up · Issues with the electrical connection which force me the circuit breaker to trip from time to time
In-depth reviews
John from Sales has good product knowledge and follow up skills, A+ Riana and Olivia are brilliant EVERY time, A+++ (this is our 2nd solar panel system from iGreen and first solar battery) Kane in installations kept us up to date by email with schedule confirmation. A++ Only disappointment was follow up call for final payment from Rishwan, (? I… Read more
may have his name incorrect, apologies if I have wrong) his rude, aggressive and impatient phone manner soured the whole experience somewhat. Apparently, we had misunderstood info from the Electrician on the day, that the Certificate of Compliance would be issued immediately, followed by the invoice for balance of job. Rishwan advised that no documentation would be forthcoming until final payment had been receipted, otherwise "how do we know you will pay"? My response "maybe enforceablility of the contract I signed". Rishwan also commented that the particular contractor had been "spoken to", sorry to that particular electrician if his 'talking to' was as stinging as my interaction was. Overall, great customer service, products, process and install, which is why we came back.
Many thanks.
First the guy I was dealing with his name is John, his freaking rude, I booked with him to do solar for my brother Inlaw after they did my solar, actually it was big mistake I went with them, he lied to me couple times, and lied to my brother Inlaw he let him take couple days off work to do the solar then when they came they told him we don’t have… Read more
the bracket for it, after that I called John to put batteries, he lied like usual about the federal and nsw rebates,
And I can prove it by how many contracts he send me, then I made the deal with him he charged me for 3 batteries after rebate $4000 His lier because after he said I can’t do it you have to pay $7000,
Then I showed him a quote from another company $5920 for 30kw
The we agreed but he lied about the finance he told me interest free, actually it wasn’t, he was charging me $1000 extra
I called he was rude and he told me, be quite let me talk and you don’t even understand the way his talking, I asked him to cancel the contract and he said you will loose your deposit, I said to him no that’s illegal I have 10 days cooling off
And the deal was $6000 for 30 kws I asked John if I want to do finance do I pay more and he said no only $200 I took the deal he send me the link from bright finance and the total was $6418 I called John I said to him why and he said the finance company they charged us more then private, I didn’t believe him so I called the finance company and he told me no that’s completely wrong, you only have to pay $200 extra
Updating my reviews
Two days ago I received and email from John asking me to pay %50 before installation, and the actually contract says full amount after installation, I sent an email to John I told him that’s illegal you breaching the contract,and he said the manager he changed his mind and he decide to take %50 percent.
Don’t go with this company They are liars I contact fair trading today and they told me that’s illegal
Don’t deal with this company Really bad
Find out how iGreen Energy compares to other Solar Panel Installers
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Save with solar its a 'no-brainer' – Switching to solar has been one of the best decisions I’ve made! The installation process was seamless, and salesman (Andy Amos) and installation team were fantastic—professional, efficient, and the installation team even cleaned up after themselves. They included two extra panels for free, and after comparing prices, I found their offer to be… Read more · 1
very competitive.
I didn’t have the funds upfront, but Andy helped set me up with finance provider who set up an easy, weekly payment plan that’s actually less than 50% what I used to pay for electricity. Living in an area with frequent power cuts, Morris went above and beyond to assist me with setting up the app that monitors the system’s performance. He was incredibly knowledgeable, patient, and thorough, ensuring I understood how to use it. He even made a follow-up call to make sure everything was working smoothly!
The app shows me daily and total power generation, and I’ve found that during the day, I rely entirely on solar energy, sending any excess back to the grid. Currently, I use about 40% of the power generated, so adding a backup battery in the future would make this even more efficient.
For now, I’m already saving a lot, and the system works perfectly. If you’re considering going solar, I highly recommend it—especially if you can add a backup battery. With a great team like this, it’s a no-brainer!
Positive reviews
I highly recommend this company\. From start to finish, their service was excellent\. They offered me a very reasonable and competitive price compared with other companies, without compromising on the quality of their work\. They were extremely professional, respectful, punctual and reliable\. They arrived exactly on time and completed the… Read more
installation carefully, neatly and to a very high standard\. Everything was well organised, and they paid great attention to detail\.
I’m very happy with the service and the final result\. Thank you to the whole team for your excellent work, honesty and professionalism\. I would definitely use their services again and highly recommend them to anyone looking for a reliable company with great service and fair pricing\.
My experience with Igreen Energy was very good from the start and upto the installation. John helped me to select the good product and convey all the process and pricing in details which made my a lot easier. and Olivia made the installation process smooth. Thank you both.
IGreen Energy support and service was impeccable, helped me get my inverter up and running in no time after having a network modification done by vodafone. Thanks to Morris and the great team of workers that helped get it up and running. Keep up the great work!!
Negative reviews
I previously had a fantastic experience with iGreen when they installed a solar system that has been going strong for years. Unfortunately, my recent experience with a battery installation was the exact opposite. During the process, the salesperson became incredibly rude, pushy, and provided incorrect information. To make matters worse, the… Read more
job was left incomplete; the installation is messy, and I am still waiting for the installer to return to apply the required compliance stickers.
I have reached out to iGreen to get this sorted, but they have completely ignored my messages.
Truly disappointing communication and quality control.
Never Never deal with this company. We paid a $200 deposit late 2025 to lock in the price for batteries for our solar system, signed a contract. Today We received a call saying they cant install until after may and the price will be double.This company is dodgy as steer clear of igreen.
What ever you do DONOT use this company.paid the $200 deposit to lock in the price of battery's.after 4 month and lot of photos and videos they never said they received we are told it would be another $6000.i find this to be unethical and not a… Read more
good business practice they have wasted 4 months of our time.find a company that's reliable and trustworthy
Follow-up · Do not use this company as I said before in my last review we missed out on our rebate as was strung along for four months and then told we needed to pay another $6000 .we paid a deposit to secure the price so how can we be asked to pay another $6000.very disappointed
Recent reviews
I Installed a 7.8kWh system with IGreen energy and I’m very satisfied with overall project. David from Paramatta office was very supportive coordinating the overall project including system planning, process explanation, quick implementation and follow up with pending matters. Installation was done within one week after order confirmation,… Read more
installation team was on site on time and cleaned the premises after finishing up the job. Highly recommended.
Thanks, Asith
iGreen was very patient with us, John took time to explain everything to us and the installation was done in one day. Olivia gave us all the information we needed and we are very happy with the solar installation.
Find out how iGreen Energy compares to other Solar Panel Installers
Know better, choose better.
The guys at iGreen managed to talk me through reconnecting the internet after the name was changed. They were very sympathetic and helpful as they talked me through the process. Thank you service team.
I am very happy with all sevices with your company from office personal to boots on the ground also electrical persons on phone help with understanding others that have little or none tec savy. Thank u all. June
The initial contact with Mary Tucker was very informative. We were asked to provide full details of our requirements and expectations of the work which would be undertaken and results following installation of the battery. Information supplied in a quote by return from Mary which was comprehensive and followed with a phone call to discuss quote… Read more
or concerns. An installation date was provided. Installation was carried out on the proposed date with team arriving promptly and work being undertaken in a professional manner. We would highly recommend this business to any person considering battery installation.
Sid from IGreenEnergy was fantastic in organising my 50kwh Neovolt battery installation. The price was very competitive and installation was done on time , very clean and communication was spot on. Few months later today I needed some after sales support and got put in touch with Morris who went out of his way to help solve my issue . Couldnt have been happier with my experience with this company
Very streamlined process and catered for our busy work schedule. Our Installation went smoothly and Andy gave out an informative lesson on how our system works and it's benefits. The system works right up to our needs and is performing great.
In my dealings with iGreen they have always been polite and courteous. I had a problem (my fault) with the App and they were extremely helpful and it was never a bother for them to help me. The installation was fast and efficient and the installers were also polite and friendly.
A failed inverter was replaced without fuss for the latest model. Took a while due to ends of financial year period but fully replaced at no cost. Well satisfied.
Although we had to wait to get our panel / battery it was well worth the wait! The installers were very efficient. The quality of the workmanship was far better than many of the other installations that I have seen. The electrician especially, took a great deal of pride in his workmanship.
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Hi Choon, Thank you for sharing your review! We’re… Read more