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iiNet WiMax

iiNet WiMax

3.4 from 5 reviews

Reviews

Review distribution

5 star
1
4 star
2
3 star
1
2 star
0
1 star
1

The wifi concept is great and has proven to be good

published

There have been several instances where there have been faults to the line and more annoyingly speed drop-outs. The several times I have had to have recourse to the support team, the faults (mainly slow speed) were dealt with expeditiously and in a very pleasant manner. When speed was checked it was found to be below (sometime well below) the speed of VDSL2 Broadband, which caused the long delays experienced and annoying calls.

Value for Money
Transparency
Customer Service
Adequate Speeds No
Standalone or BundledBundled
Contract Type12-month contract
Data TypeUnlimited Data
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1 comment
iiNet
Customer ServiceiiNet

Thanks for your review and feedback, yes. We're certainly glad to hear that the team have managed to assist in getting any issues fixed when they crop up. - Tal


Terry

TerryMetropolitan Adelaide, SA

  • 2 reviews

So far can't believe how good it is

published

I needed a little help from iinet tech to get it going but that was great and now everything is running well.I was a little reticent about going over to NBN but it has been a dream so far

Transparency
Customer Service
Adequate Speeds Yes
Standalone or BundledBundled
Contract Type24-month contract
Data TypeCapped Data
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1 comment
iiNet
Customer ServiceiiNet

Excellent to hear you're enjoying your NBN service with us, Terry! Thanks for taking the time to leave us such a nice review :) - Tal

Going Really Well.

published

Since connection I have had no dropouts on computer Wifi and on TV. Am really pleased with the service. Anytime I contact iiNet for support they are always there with good suggestions and help.

Value for Money
Transparency
Customer Service
Start DateJuly 2009
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type24-month contract
Data TypeCapped Data
See all answers
1 comment
iiNet
Customer ServiceiiNet

Thanks for taking a moment to share your experience with the team, FrankieB. We're extremely proud of our support team and we're glad to hear that they've been there to help when you've needed them.

- Josh

Wifi NBN

published

We have had a few drop outs but when contacting iiNet they have found that it has, in all cases I think, a maintenance issue.
iiNet have been very helpful in letting us know what the problem is.

Value for Money
Customer Service
1 comment
iiNet
Customer ServiceiiNet

Michael

MichaelMetropolitan Adelaide, SA

Worse service provider ever.

published
Value for Money
Customer Service
1 comment
iiNet
Customer ServiceiiNet

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Details

CategoryInternet Service Providers
Service TypeFixed Wireless
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