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IMAN Australian Health Plans

IMAN Australian Health Plans

1.8 from 93 reviews · View Statistics
See the Best Health Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by IMAN Australian Health Plans

Reviews

  • Value for Money
    1.4 (18)
  • Transparency
    1.3 (15)
  • Customer Service
    1.2 (18)
  • Claim Resolution Time
    • <1 week (1)
    • 2-4 weeks (1)
    • 1-2 months (2)
    • 3+ months (8)
  • Claim ApprovedYes (2) · No (9)
Previous
Next

Not recommended iman.

published

Not recommended iman. I was apply for cleam they not refund. I was paid iman $4500 for family insurance. They are scammed fake Iman fake policy. I'm calling them not responding. Never go Iman.

Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!
Maxim M.
Maxim M.Sydney, NSW
  • 4 reviews
  • 4 likes
  • Verified

Scam, do NOT recommend

published

I had shortness of breath after being exposed to the traffic fumes in a tunnel. I know that CO2 can prevent blood from absorbing oxygen, which can be lethal, so I went to the hospital.
Now IMAN (NIB) doesn't "deem this to be an emergency" and doesn't want to pay.
On top of that, I had to wait for a year and turns out they lost my documents, so I had to send them again.
What a joke of a company, wouldn't recommend anyone to deal with them.

Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!
Leo
LeoSydney, NSW

Worst customer service ever!!

published

Hi,
I ve trying to upgrade policy for months and it is seems to be impossible.
Last time their customer service representative even hang up the phone after 30 min on hold...
My advice: stay away from them if you can.
best,

Incentivised Review No
Claim Made Yes
Similar opinion? Write a review on ProductReview.com.au!
Richárd N.
Richárd N.South East Queensland, QLD

Absolutely the worst insurance company on the planet!

published

I have submitted a claim 4 months ago and they haven't paid me every since.
I have called multiple times and I'm getting different answers and promises every single time! Even previous claims I've had to call every time to get a refund. My case is still going and I'm not getting my money back.

Stay away from this company!

Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!
Health Insurance

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Michelle
Michelle
  • 4 reviews
  • 4 likes

They still charge you when you already cancelled the insurance

published

They cancelled my dad's insurance and not my mother. They said I am not the authorised representative when I have managed to cancelled my dad. This person name Jacqueline doesn't know anything. Shame on you guys. You are not consistent with your policies.

Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!
Adarsh Tokyo G.
Adarsh Tokyo G.Sydney, NSW

The worst health insurance on planet

published

They will still charge you, even after your health insurance has lapsed.
Disgusting scammers, they do not even give you the claim you deserve.
You are making a mistake if you go with this insurance company. It’s a money drain.

Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!
Andre De Nardi
Andre De NardiSouth East Queensland, QLD
  • 4 reviews
  • 1 like
  • Verified

You are not covered for anything. If you go the emergency you will end up paying the Hospital as well. Dangerous!!!!

published
Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!

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Next
Carly
CarlyPerth, WA
  • 2 reviews
  • 1 like
  • Verified

Best customer service I’ve ever experienced. So refreshing to be able to actually talk to a human being these days!

published
Value for Money
5/5
Transparency
5/5
Similar opinion? Write a review on ProductReview.com.au!
Kirat Sandhu
Kirat SandhuGreater Melbourne (Inner), VIC

Grow up!! Change your system

published

I don’t know why you guys can’t improve yourself . Paying my overdue amount it is annoying to pay with you guys on phone . They don’t have any consistent way. Guys grow up don’t rely on the machines all the time

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!
Health Insurance

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Not good as you think!

published

Customer service is absolute s**t..!
I have called so many times to check whether iam eligible for pathology claim and they didnt answer the phone.
One year with IMAN health insurance

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!
Valentina P.
Valentina P.South East Queensland, QLD

DONT ENROLL IN

published

They never like to pay your claim. They keep giving you silly excuses for not paying your claim. It took months to get paid my claim, it was nightmare. I was calling to call center, but everyone acted stupid to me. No one gave me idea how to fix my problem. They do everything to avoid pay your claim. If you need to waste your time and spoil your nervous system you can enroll in.

Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!

Worst experience. DO NOT USE THIS HEALTH INSURANCE

published
Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!
Health Insurance

Find out how IMAN Australian Health Plans compares to other Health Insurance

Know better, choose better.

Compare all
Nesa t
Nesa tSydney, NSW

Nightmare

published

Said my policy will cover Gp but not even single penny was covered. Really disgusting and annoyed. Will never use their service. I have never experienced those horrible service in my life.

Incentivised Review No
Claim Made Yes
Similar opinion? Write a review on ProductReview.com.au!
Pratika shrestha
Pratika shresthaSydney, NSW
  • 3 reviews
  • 1 like

Worst service ever.

published

Zero star. Worth less
Claim never responded. Dont reply any emails. Even though continue follow they make excuses. I have been with them for 2 years but when it comes to claim, never got my refund.
2 yrs

Incentivised Review No
Claim Made Yes
Similar opinion? Write a review on ProductReview.com.au!

Dodgy, crooks!

published

They always say that the scan of the receipt is not eligible, even though the scan is PERFECT. ABSOLUTELY CROOKS! This is atrocious, I do not suggest hiring their services.

Value for Money
4/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Tuilevuka
Tuilevukaasked

Can i have my latest policy document letter please

No answers
Reza
Rezaasked

hi. Is Iman Australian Health Plans blue Card for temporary holder visas a type of medicare Card? Thanks

1 answer
Valentina P.
Valentina P.

No. It was Value Plus Visitor Cover. When I enroll in, they said cover everything like a Medicare. But it’s lie

Gracia R.
Gracia R.asked

What is IMAN health insurance id

No answers
See all IMAN Australian Health Plans questions

Get an answer from our members and IMAN Australian Health Plans representatives

Details

CategoryHealth Insurance
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