Reviewer Photos & Videos
Norman & Yousif were great. They arrived on time, took great care with our belongings and, much to our surprise, managed to pack everything into the storage unit. Excellent job guys!!!
Sam and joe were amazing
Thanks for Sam and joe helping us move our two bedroom apartment from Ashfield to act they came on time wrapped all my goods and delivered early , office stuff were very professional as well .
Karmen and Aeden
We moved from Vic to NSW and trusted with our move and didn’t disappoint us. Our belongings came exactly how they left our home. We would highly recommend. 10/10 will use again!
Very professional and hard working guys.
Big thanks to Simon and jack for helping us move our house locally these guys were really professional polite and fast working .
Highly recommend those guys
Great overall process for pick up, storage and delivery
2 bedroom unit in Sydney
Moved from Sydney to Brisbane and stored items for 2 weeks
Started and finshed on time as planned
Friendly staff and great to work with.
Professional and would recommend.
Some slight damage, but they tried to fix themselves.
Frank and Qays were deliverers and worked well
We had a 3 bedroom house to move from Sydney to Canberra they showed up on time and we’re very fast and efficient in loading the truck. They got the job done with ease and nothing damaged not even a mark on our furniture or any walls. I can’t recommend these guys enough.
I can’t thank Norman and Yousef enough.
Friendly and efficient!
Used those guys for my move with in Sydney 3 bedroom house and a garage took 5.5 hours those guys were very fast and friendly and handheld my goods with care . Highly recommend imove removals to everyone
Moved 1bedrrom apartment on a backload service from Sydney to Melbourne, they guys were extremely professional friendly and great communication my moved when very easy and had my stuff at the other end next day !
Above and beyond service !
Thank you nasser and Sam also imove office team to help me complete my move today . Will definitely use you again if we need help Moving . Thanks again for the service
Unprofessional and destructive removalists. AVOID
I requested a two-bedroom unit interstate move from Melbourne to Sydney, with storage for a few weeks until I got my housing sorted. They were two hours late with the Sydney delivery. My bed was seriously damaged on arrival (see photos). When I pointed the damage out to one of the workers, he showed me a photo he had already taken of it - to cover himself - and had ignored telling me about it. His response was "phone the office and sort it out". My boxes and belongings were filthy and covered in dirt. I don't know where they store goods but it ...is obviously disgusting. I emailed their office about the damage to my bed and they completely ignored me. Their payment system is also a joke. Their office had closed when they delivered, and the operations manager tried to pressure me into paying cash with no receipt. I also never got a tax invoice for my last payment, despite requesting one. There are far better removalists for the same/cheaper price. If you value your belongings, avoid this shower of jokers at all costs.
Thoroughly unprofessional, non existent customer service, STAY AWAY !!!
I would definitely not recommend this company!
Removalists damaged my dining table (4 deep scratches to the surface of the table). Reported this to the office staff who were rude, did not follow up in a timely manner and after numerous calls blamed us for the damage. iMove take absolutely no responsibility for any damage whatsoever, unless it is due to fire or a vehicle accident. In addition, there were numerous additional charges to the quote.
Eric & Marilyn
Worse customer service snd worse removalist
I had two bed room unit and I told about the all my belongs. I requested qoute for 6 ton truck and the provided qoute 4.5 ton truck because of our belongings. Before they charged 1540 + GST including disassembling bedframe. And later I got discount from [Name Removed] that will be 1500 inc GST with bed disassebling.
[Name Removed] and his guys did more worse. When [Name Removed] and his bother guy came they told they will not disasseble bed as in final email did not mention it. Then i called I Move customer care and [Name Removed] refused to ...talk and another represntative told me. [Name Removed] told 1500 without disassebling bed which is a lie. Then i has to pay extra 100 for disassesbling bed. Next [Name Removed] informed his truck will not fit all furniture and they left more than 10 items. They told me lie that their truck is bigger than 5 tone. Also they put my sofa on road concrete which caused scratch on my sofa. I moved to a temporarily location so I arranged another removalist who fit all my furniture in 4.5 tone truck.
Worst service- stay away from these cheaters
Worst, pathetic and unprofessional group of people. Very rude and doesn't understand english. Came late by more than 2 hours. Starter cribbing and tried finding ways to loot more money by parking their vehicle 30 mts away from building, extremely slow is moving things. Absolutely no respect for anyone. Worst service ever - stay away from this looters/scammers.. I would love to write a 2 pager review full of rubbish for this business. Cheaters.
If you would like your items damaged these are the movers for you!! Worst company I’ve ever come across
If you appreciate the following than this is the company for you -
Taking 20mins to decide if they will take on the job - just what you want on moving day.
Dropping boxes from a height in the truck
Dropping items out of the truck.
Damaged furniture - especially items you’ve asked them to be super careful.
Brand new washing machine dented.
Brand new bed dropped and scratched.
Items not covered a whole stack of covers only two were used on items that are outdoor items we didn’t care for. ...
Silver and David arrived on time. A studio apartment was moved to a 1 bedroom flat in a nearby suburb. They were very polite and helpful. They packed the remaining stuff with care. I used this company the second time and will use them again in the future. Highly recommend their services.
Silver, frank and David
Silver, frank and David were fantastic. They went above and beyond what was required. On time polite and took utmost care
Very professional and great to work with
Will always use them
1 bedroom apartment to 3 level townhouse a short distance distance away.
Arrived on time and did their best to move everything efficiently.
They were very polite and extra care was taken for fragile objects.
Also managed to move some heavy bulky items upstairs without too much hassle.
Would recommend their services.
Norman and Norsen
Norman and Norsen were awesome with our move. On a very hot day, they got the job done very quickly and efficiently and their quick thinking saved us having to take our bed bases apart or having to buy new ones! They were friendly and did a great job. Highly recommended!
Friendly and efficient service!
My fiancé and I moved from Potts point to Dee why, Ash and his team from iMove were fantastic, handled all our items with care, packed everything so well they only had to make 1 trip and worked efficiently to keep the hours within reason. We really appreciated their professionalism as well as super friendly and helpful! Will definitely recommend this company to anyone moving homes! Thanks for making it easier than expected for us.
Norman and Sam
Norman and Sam. Friendly and efficient. Got the job done without complaints from Northern Beaches to Lower North Shore. The booking process was simple and quick. Third move with iMove. Would happily recommend.
Questions & Answers
When you failed to provide a refund and I was then forced to lodge a complaint with the Office of Fair Trading, why did you refuse to respond to them and their queries? Something to hide?
I am compering prices to move from Quakers Hill to North Rocks. Thanks
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