iMove
Verified1,015 reviews
A great review for my removalist David. He was very prompt and careful with my items and got to my new address in perfect condition. He coordinated well with my friend who received them the same day. I'm very happy with him and his assistant's (sorry, I didn't get his name) service.
I just wanted to reiterate how bad this company is, they are nothing short of thieves and liars, we have never been able to settle the continuous lies or the lost (stolen) property from us. They will NEVER arrive any where near the time they promise, they will make excuse after excuse which turn out to be lies, then if they damage your items they… Read more
will conveniently "lose" them, string you along with more and more lies and then want nothing to do with you. They are a SHAM. Probably also need to mention that when I asked them when they would arrive, after they were 10 hours late, I was told "Careful what you say" there was no abuse or threatening language from me, I simply wanted to know how long I needed to pay someone to wait for iMove to arrive, their solution "Put your items on the footpath for us to collect" It's a shame you can't leave a zero star rating, because that's all they deserve.
Don’t go near this company, they are borderline scammers. They underquote and get full payment up front. They only do weekend pick ups and refuse to give any mobile contact numbers. My booked Saturday pick up simply didn’t arrive, no apology and no refund. I had no choice but to urgently book another company who were more expensive but excellent.… Read more
Apparently there are many similar complaints about Imove, stay tuned as I believe ACA will be running a story on them.
Reviews with attachments
- +7
iMove Robbed Us in broad daylight!!! STAY AWAY – We booked a 3 bdr interstate move from Syd to Gold Coast and whilst shopping around a snr member of iMove Group badmouthed Monarch Removals and convinced us to book with them. We booked and paid for 20cubic meters in a shared van which would have allowed us plenty of room to fit our belongs. Leading up to the move I sold ALL our furniture… Read more
including, sofa, dinning, occasional chairs, ottomans, dryer, washing machine, filing cabinets, shoes, homewares you name it. The only large items that were left to move were Fridge, 2 beds and mattresses, coffee machine and microwave, 1 bay high chair which folds up and a baby cot that was dismantled. Out of these items the removalists from iMove ONLY took the shell of the Fridge NOT EVEN the doors nor trays! They were rude, abrupt and turned up to our place at 6:30 am like that. They demanded cash payment and drove off with only SOME of the boxes not even all, and the shell of our fridge whilst my husband tried to reason with them to allow him to at least attach the doors and trays for the fridge as it had my medication that needed to remain cool - this was also advised to the removalists as soon as they turned up.
The 2 men that turned up were aggressive and rude. When we contacted the office demanding our possessions to be returned and our contract to be cancelled with iMove they swore at the agent and told her to tell us to get F'd. So they not only took off with our possessions illegally against our will and authority but also left us with a 12month old toddler with NOTHING. Nothing to feed her, nowhere to let her sleep, left my medication in the heat to go off and refused to refund or assist with another truck to take our possessions as per their original booking.
INSURANCE - They sold us with the promise to have piece of mind that they are fully insured and so is our item....LIES! they do not insure goods, and keep emailing me advising i should have purchased additional insurance after they damaged 1 of 2 mattresses they took as well as a missing Galaxy tablet, broken Armani bag, Missing canvas painting, broken cabinet with legs snapped off and the list goes on. Still despite providing photo evidence they refuse to assist or refund! The are stuck on the fact that we should have known and purchased additional insurance despite never mentioning this and selling on the point that we are fully insured with our goods during transit.
CUBIC METERS PURCHASED - They did not stack all boxes to the top as we were told they would....again photo evidence provided by the witness who gave them access to our property upon delivery. We paid for the space.....they refused to stack it. They chose what they wanted to take with zero priority to how they took the boxes and refused to take anymore despite having plenty of space in the truck with what we booked. The removalists were aggressive, they remained non communicative, they both made an absolute mess of our place which had its end of lease cleaning done the day before to allow our tenants to move in day after we moved out. They ignored my pleas to ensure my medication remained in the fridge boxed up with ice packs, they refused to take my babies essential items such as her cot, high chair, her walker. They left ALL other essentials behind and refused to add anymore into the truck and yelled they are late for the next pick up demanding payment.
The owners were apparently notified of the issues immediately. I contacted iMove team at least 15 times that day alone and every day thereafter. I had not heard back from the owner who responded only with the exert regarding purchasing additional insurance. No acknowledgement of the disgusting service, no apologies for the pathetic process or for taking the shell of the fridge and nothing else, they took the couch but left the cushions, no word about my medication nor that we were left in Queenslands heatwave without food or water and had to make trips to the shops each meal time to feed the family as nothing could have been reheated without a microwave nor kept cool in the fridge out of the heat. The poor and disgusting service in this so called small family owned business stems from here......when the owners can't be bothered and show zero empathy how can we expect better from their staff?
The lies from the team were endless - they didn't receive messages from my calls, they cannot process refunds, the owner is away will be back on friday then monday then wednesday week after then friday again. They sent me on a wild goose chase but i still allowed them plenty of time to resolve the matter and do the right thing. The irony is i booked Monarch removals - the company they bagged out to secure our booking - and they were nothing short of amazing. We were already in Gold Coast by this point and at every step of the way they called and kept me updated. They took a separate small truck to ensure all the odds and ends that were left in the 'too hard' basket by iMove was safely in the truck despite not being able to stack them. They bought the essentials over to us 4days later in mint condition.....no damages, no scratches and most of all no dramas.
I have kept call logs, emails and requested recordings which they should have as per their IVR. This is by far not the end of the iMove saga. I would rate them below zero if the system allowed me to do so. They left us crying and working like mad to reclean the house whilst our baby slept on the floor in the empty without food. We should have left Sydney by 11am however the mess that was left behind along with a house full of belongings saw us leave Sydney at 5pm, this was a direct result of the mess left behind by the iMove removalists.
I urge you to NEVER use iMove Group. NEVER! they have robbed us and refuse to refund, they robbed us of the comfort and ease of moving, they robbed us of starting fresh with all our essentials, they robbed us of having access to food and drinks for 4days, they robbed us of the diginity that should have been extended to paying customers. They treated us badly on the day of the move and continue to do so today....2weeks post. I will be taking the matter to small claims court as well as ACCC to ensure they are held accountable for the intentional and continued poor treatment we have received from iMove Group. They were not cheap and priced the same as Monarch removals. Yet Monarch cleaned up their mess whilst iMove simply robbed us!!!!
I cannot stress enough how bad this company is! i am not the first to have such an experience and have only discovered this post our move. Save your money and the pain and book Monarch Removal's NOT iMove for local or interstate moves. In my opinion and from personal experience they should not have the licence to operate and I am committed to ensuring all relevant bodies are notified. This is only a skim through of the endless issues caused by this unprofessional company.
Never trust this company – STAY AWAY From this company. I moved between houses only 1 km away, I end up paying $1,180 charged me for 9 1/2 hours job and took only 3 trips from 4.5 tons truck instead of 12 tons truck as per contract. And NO RECEIPT even I requested verbally and followed by email. iMove try to entice me a good deal $140 for 12 ton truck for 2 men and I… Read more
took their bait that was 2 weeks before we moved. One day before we moved they rung me and told me the 12 ton truck is not available because it fail RTA inspection ( the same what other removalist told me ) and they send me 4.5 ton and claim it's a 6 ton truck even I sent iMove a photos of the truck's plates capacity that is attached truck's body. The most frustrating part, they asked me if I want to cancel or I take the 6 ton truck which is 4.5 ton. Imagine how slow these 2 men, they charged 9 1/2 hours for 3 trips on a 4.5 tons between 0nly 1km distance. Note: they finished early 35 minutes they overcharged me excluding lunch break, they finished unloading so quick when I already payed,we even buy lunch for these guys. I
I DON'T TRUST this company.
Email me to [Content Removed] explain more further if need one.
Worst experience of my life – Do not use this company , they have damaged my items. They didn’t not deliver my fridge and washing machine and tv unit. And have told me it will take 22 days to have it delivered too me. This is not good enough. Pathetic company with no remorse and full of excuses . Sent 3 contractors to drop off my items and they arrived at 10pm openly admitted… Read more
to being under the influence of ICE and asked me if I wanted a pipe. They were all dripping in sweat and smelt. They would take breaks to go into the cabin of the truck to take another hit
When I told them that they didn’t have my fridge or washing machine or tv unit they all spoke to each other in a foreign language and told me it would be sorted out.
I spoke with Amar at IMOVE about the incident who then told me that there was no washing machine and called me a liar . I then spoke to the contractor JON who did the pick up he confirmed he still has my washing machine fridge and tv unit 19 hours away in another state . I asked for a refund or for them to buy the fridge and washing machine as I am now left with out one .He told me it would not be delivered until the 8th of January . The drop off day was the 18th of December.
I asked I move to asked there contractor for a refund as well and they told me I was not getting a refund and I would have to wait with no fridge or washing machine over the Christmas and new year period.
This company is honestly sickening they have no remorse nor do they have no sympathy. They hire contractors to move your load who aren’t qualified and are under the influence of drugs.
If something goes wrong they will not fix it they will try to avoid at all costs they only care about the money they have made off of you.
Upon receiving and unpacking my items I have found damaged bed frames , damaged picture frames and smashed cutlery , squashed boxes and damaged moving bags. Damaged picture frames .
ATTACHED IS A PHOTO OF THE TRUCK THQT THEY UUSED TO DO MY MOVE
Avoid at all costs – DO NOT USE THESE PEOPLE IF YOU VALUE YOUR PROPERTY. They absolutely will damage everything. Even when you have video and photos of them damaging your property they will deny it and try to not pay. The pictures I have added are all taken during unloading and yet they deny anything was damaged during transit. One of their removal it’s attempted to… Read more
bend the table legs back into shape and said he “fixed it”. They also showed up a day late and at 5am bashing on our door.
Edit: after emailing back and forth and going to fair trading the company offered an insulting $150 compensation. Since we have video recordings of the working accepting fault and stating they will take care of repairs we will be taking legal action. And a full refund.
Avoid at all cost! – We completed a move with iMove on the 12th of Nov from VIC to NSW. During the loading process in VIC, the movers dropped a sofa from the lift at the back of the truck on to a set of chairs and a TV that was next to the truck on the ground. Consequently, the sofa legs have been damaged along with the sofa backing. When we opened the TV once in… Read more
NSW, we found that the TV has been broken as well.
This damage was clearly due to the negligence of the guys loading the truck as one of them simply placed the sofa upright on the truck taillift and started raising it without paying any attention. He was very unapologetic about the incident and seemed quite rude.
The guys turned up for pickup at 8:30pm in VIC when they were meant to be there at 2:00 and also came to drop off in NSW at 8:30 the next night. At the destination, they left some of the heavy stuff such as bedframes, drawers and a trampoline box in the garage when we had paid for this to be moved upstairs or in the backyard. Their excuse was that they were getting late! We then had to hire someone to move the stuff upstairs.
We have another two TVs that are still unpacked and I hope there is no damage to these TVs as they are very new.
I have written to iMove three times and each time followed with phone calls. Have never received a response to my emails including no acknowledgement. You should not be allowed to cause financial loss to your customer and not care about it!
Needless to say, I will be pursuing this further for sure. Hire them at your own risk as they clearly do not care about your belongings!
Positive reviews
They are really professional and removalists are reliable as well. From the first point of contact girls from the office were really helpful and accommodating as well
Super friendly and efficient – Isam (sp?) was super friendly, on time, went the extra mile to help us with our move today. We always use Imove and always happy with their service
Exceeded expectation – The service provided by Mead exceeded my expectations. Mead helped me move my furniture from Sydney to Melbourne and I have nothing to fault. I would definitely recommend and will book again.
Negative reviews
Absolutely terrible DO NOT USE EVER. My 18 years old daughter moved from Brisbane to Sydney. She called to change the date as apartment became available earlier from April to March but while they changed the day they kept it in April. Then they said they said they can do pick up 25th and drop of 28 on Friday. Today at noon the driver called and… Read more
said he is still in Syndey and his track is broken (going through the reviews, seems to be a theme) and they will come tomorrow. When we booked we clearly stated that the building policy does not allow for movers on weekend – in writing. So we asked to deliver on weekdays. They said they deliver when they ready with 30 minutes notice and if she is not there they will take it back to NSW and charge her for redelivery and 150 a day storage until they have a slot for delivery. I called and explained, that she is in the apartment without anything and she cannot accept by law delivery tomorrow . [Name Removed] said that’s terms and conditions and the only solution she can offer as it certainly is not their fault that the track broke . I again explained legally we cannot accept it on weekend and as per communication it can only happened within business hours. I aske to talk to someone who is willing to work on solution, [Name Removed] said there is no one else. When I said I can clearly hear other people she said she will put me on hold and check. That happened twice still with no solution. The she said she will call back and never did. I sent emails to info@i-move.com.au and got a response (not sure from whom as they do not sign the emails) : Hi Anna, Thank you for your email. We sincerely apologize for the delay. We understand the frustration this has caused, especially given that we had promised to deliver before the weekend. However, in your case, the truck did not simply change its delivery schedule — it physically broke down, which was beyond our control. Unfortunately, even if we send another truck, we are unable to deliver tomorrow due to the circumstances. As outlined in our terms and conditions, delays can occur due to unforeseen events such as truck breakdowns or inspections, which we truly regret. If you would like, I can resend the terms and conditions for your reference. Given the urgency of your situation, we strongly advise that you arrange alternative storage for your belongings by today, to ensure the truck has a place to deliver to when it arrives. Once again, we apologize for the inconvenience and appreciate your understanding. Replied with below and got : Thank you for you email . If i read it correctly below in green you are unable to deliver tomorrow. can you please let us know when you are able to deliver. Legally, by sending the quote after we informed you in writing about the condition of weekdays only deliveries, that formed the basis of the contract - assume will be talking to lawyers on that? As to your recognition of the urgency of the situation , it is hard for us to arrange for the storage without indication of when the delivery will come? thank you kind regards Anna To which they responded:
Thank you for your email. I apologize for the confusion—there was an error in the message. It should have stated that we are unable to deliver until tomorrow. In the meantime, could you please arrange for a storage facility where our crew can deliver your items? This will help ensure we can complete the delivery tomorrow. Additionally, the crew will give you a call an hour prior to their arrival. Kind Regards.
Sent 3 emails after and tried to call to understand what is actually happening tomorrow and no response. My daughter is in empty apartment with two cats that arrived and we actually do not know what is happening when they delivering, no customer service, no care, no human empathy – we do not know when we get things and how much it will costs her. Unbelievable stress zero car and ownership from them – all I hears is terms and conditions and send the email to info@ if you have any complaints. We just do not know what do do. will try to get a ticket and fly tomorrow to find solution there, but do not understand how a company like this can operate like that.
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Terrible Experience with iMove: Hidden Costs and Poor Service – My wife and I recently moved from Sydney to Melbourne using iMove, and the experience was deeply disappointing. After receiving full payment from us, iMove informed us that their truck couldn’t access our new apartment due to the hill it’s located on. Their proposed solution was for us to rent a ute, park their truck at the base of the hill, and… Read more
shuttle items to our unit. However, when they arrived, they claimed the ute wouldn’t work, insisted we find a storage unit for them to deliver to instead and then pay someone else to make delivery from the storage unit to our new apartment. This was late in the day, and all storage facilities were closed. When I told them that was their responsibility, iMove recommended another moving company, which fortunately managed to deliver our items the next day—at an additional cost of $1,200 to us.
On top of that, we paid iMove $300 for priority service, only for them to arrive at noon, claiming we were their "first customer of the day." It was clear we weren’t.
In addition, iMove left us stranded without even a bed to sleep in overnight. They didn’t offer to get our bed out of the moving truck or arrange for a hotel.
In total, this move cost us significantly more than expected, and the level of service was unacceptable. We cannot recommend iMove and advise others to avoid them.
Do not trust their quote. They will definitely charge more when they pick up. That's their trick to secure job – Be aware with this practice. They will quote you less to secure the job and charge you more when they pick up. Once they loaded everything on the truck they asked for another $1000 and threatened me not to take the goods. They delivered our goods in two different truck which caused inconvenience to us.
Recent reviews
Disappointing Experience – Be Aware of Potential Issues with I-move – I recently booked I-move to handle my interstate move from New South Wales to Queensland. While I was initially hopeful that the company would provide a smooth and reliable service, my experience left me frustrated and disappointed. The company canceled my original booking and proposed an alternative date that unfortunately didn’t work for me.… Read more
While I understand that unforeseen circumstances can arise, I was surprised when I-move insisted on offering me a refund minus a cancellation fee, despite the fact that the cancellation was entirely their fault and the alternative date was not suitable for my needs.
When I reached out to customer service for clarification and to resolve the issue, the representative, while doing their job, showed no regard for Australian Consumer Law. Rather than helping to find an amicable solution, the representative became combative during our conversation, making it difficult to discuss the matter productively.
After seeking guidance from legal professionals and reviewing my rights under Australian Consumer Law, I discovered that, in cases like this, I am entitled to a full refund without any cancellation fees. Unfortunately, I-move did not honor this, and I had to escalate the situation in order to seek a resolution.
What to Watch Out For:
If your booking is canceled by I-move, make sure you fully understand your rights under Australian Consumer Law, particularly in terms of receiving a full refund without fees. Be cautious of any deductions for cancellation fees, especially if the change in date or cancellation is due to their fault.
If you find yourself in a similar situation, don’t hesitate to seek advice from consumer protection agencies like NSW Fair Trading or the ACCC. While I hope this was just a rare misstep on their part, I believe it’s important for other consumers to be aware of potential pitfalls when booking services with I-move. It’s disappointing that a company that should be focused on customer service can cause such stress and confusion when things go wrong.
I sincerely hope that I-move will improve their customer service and business practices to avoid similar situations for others in the future.
HORRIBLE, TERRIBLE, HORRENDOUS PEOPLE STAY AWAY FROM THEM – HORRIBLE, TERRIBLE, HORRENDOUS PEOPLE STAY AWAY FROM THEM. I moved from canberra to Melbourne but they moved half the items only and broke my items, told me they will come late then suddenly arrived too early. They didn't have enough space as per my requirements I asked for 23 cbm their truck didn't have even 18 cmb space for my items, they… Read more
started blaming me that I have too much stuff. later the same stuff fitted well in a 22 cbm truck from another mover and still their truck was empty. Charged extra for steps that was agreed in the quote. Stole my stuff that was not delivered. iMove black mailed me, took my stuff to a storage then charged me storage charges. me my wife and our 3 months old baby had to live in hotel for a week before they gave us our stuff back after charging more money. verbal abuse, life threats,, foul language and physically threatening drivers. left half my stuff. Drivers wanted cash and direct deposits not through the company receptionists.
The move from hell – I would rate this company less than one star if that were an option. I have moved over 20 times in my life and never have I experienced such an horrendous situation before. Rather than going with the uncertainty of a backload I decided to pay the additional $1000 to have the entire truck dedicated to my move from Melbourne to the Central West NSW… Read more
so as I had some control over timeframes. I booked for the pickup to commence between 9 & 10am. I received a call from the company a couple of days prior asking if they could come at 8am instead, I agreed to this. When the truck had failed to arrive by 10.30 I placed a call to the office and they advised that the truck had been delayed by the RMS near the border, but they were back underway and would be with me in 2.5 - 3 hours and that the driver would call when he was an hour out. I heard nothing more and again rang the office at 1pm to be told that the driver was going to call me straight away. I waited 15 minutes before again calling the office at which time they gave me the drivers number. Upon calling the driver directly I was informed that he was 2 hours away and would call me again when he was an hour away. Knowing I had a 5 hour drive to my accommodation for the night I was becoming very frustrated with the constant delays and what appeared to be lying about where the truck was. Having heard nothing by 3pm I called the driver once again only to be informed that he was still 2-3hours away. I have to assume that either the earlier timeframes were lies or they had stopped somewhere for lunch and a nap. Feeling extremely frustrated and anxious I called the office at which time [Name Removed] apologised for all that had gone wrong and advised that they would be making a good will gesture and refunding some of what it had paid as a way of showing how sorry they were, this was 8 days ago and despite an email from me there has been no “goodwill” payment received. In order to be able to reach my accommodation before late checkin closed at 11pm [Name Removed] suggested I leave my house keys in the electrical box and she would have them call me when they got there and send photos once the truck was packed so as I would know everything was loaded. The truck didn’t arrive until 7.30pm and there were numerous phone calls and texts from me trying to make sure that everything was loaded. I finally received a phone all at 11.30pm to tell me they were done, but there were no pictures, so I had to take their word for it that they had loaded everything. Delivery was a repeat of the pick up, with an initial time of 12noon being given and an eventual arrival time of 7.30pm. They did encounter a flat tire so I have no issue cutting them some slack for that but 7.5hours is a long time for changing a tyre. I’m not even going to go into the attitude encountered during the unloading and can only say thank goodness for my Son in law and grandson being there otherwise everything would have just been shoved into the garage, a number of items were broken, and watching the lack of care and respect given to my property during the unloading I consider myself lucky that any of my things made it safely. This is one move I will never forget and I wouldn’t wish this experience on my worst enemy. Do yourself a favour, steer clear of this company and find yourself another company who care about what they do and their customers.
Amazing!! – Very professional and lots of good communication. This is the second time we have used imove and will definitely in the future. The two boys that came out were so sweet and respectful, took amazing care of our furniture and made sure it was placed exactly where it was needed.
My ongoing experience – I have used iMove for the past four residential relocations. My current move was from a two-story townhouse, 2 bedroom house to a single-level, 4 bedroom home and a short distance between properties. Some encouragement was provided with moving items for time efficiency. The team (removalists) were friendly, respectful of property and communicated… Read more
well (despite them being from an English second language background). Overall, the furniture and contents were transported safely with care, it was affordable & smooth in terms of my experience.
A Disgrace, shameful service from imove removalist and storage – Service from iMove Removalists & Storage is a big DISGRACE!!! All pictures/ proofs are attched below. My blood is boiling thanks to iMove Removalists & Storage! We jetted back to Brisbane from Sydney on 18/03 to setlle a bit, thinking we'd come back to sydney and sort out our move on April 13th. But 5 days before pick up day , iMove cancels on… Read more
us, whining about "technical issues." Fine, we bite the bullet and reschedule for April 10th, coughing up an extra $700 for new flights.
But guess what? On April 10th, after they confirm the pick-up at 9am. 2 hours later they hit us with the ultimate slap in the face: ALL their trucks broke down! Seriously? What a load of garbage!
I demand a refund, and what do I get? More [Content Removed]! They have the nerve to suggest that because we canceled "last-minute," we might not get a full refund. And oh, the management is conveniently on holiday, so they can't process it right away. Give me a break! This is a disgrace!
This whole mess has been an absolute nightmare. We're left high and dry, thanks to their incompetence and total lack of respect for their customers' time and money.
I'm warning everyone out there: steer clear of iMove Removalists & Storage
Hi Oliver, Thankyou for providing your feedback. Please… Read more (+1 reply)
Excellent, diligent service – Norman and Sizar helped us move from Gold Coast to Sydney. They did the packing of all our things very promptly. And it was quite seem less. We left to Sydney the same night, and met them the next day at the storage facility we hired. They helped us through the whole process in a very effective manner. Would definitely recommend their service Show details
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Thankyou for your excellent service from Angela Borrelli – I moved to entrance today 8 Dec 23 the two men were great carefull with all my delicate things and very helpfulll 5 star service for Norman and Ammar
Great move, nice moving guys - A+ – Great people, both at the office, and the chosen removal contractors (really nice, efficient guys!) Moved the two bed apartment (bulky contents) interstate BNE-MEL for us. A+
Move Day was a Disaster – I had very little to move, 18 cubic meters on a Thursday. I paid for "difficult access" (my driveway). I paid for 3 flights of stairs when I only had 1 small refrigerator to move DOWN the stairs. I had nothing heavy or bulky to move. Just boxes. The mover came, took one look at my driveway and left without any words. I called after him - he… Read more
was halfway down the street when he yelled back that someone would come that day. Not. iMove wanted $1500 more dollars with no promise as to when I'd be moved out of the house that I'd sold, my new job in Melbourne starting on the following Monday. Frantically, I called around and found another interstate mover (Quick and Easy Relocations) who was willing to come that day. Quick and Easy Relocations came at 6pm and moved my stuff out of the house, without complaining. I was able to drive to Melbourne the following Friday and start my job on Monday. Supposedly, iMove processed a refund. It is now 12 days later and I still have not received my refund. I have moved around the world - on 3 continents - never have I had such an awful moving experience. The office staff at iMove could not be less sympathetic. I highly recommend Quick and Easy Relocations, never iMove.
Very happy with the service – iMove helped us move from NSW - SA. Very happy with the services. The removalist were professional, polite and the communication was great. Those boys worked really hard. Thank you.
Shocking company – If you are thinking about using this company, think again. Read through the comments. The one star ratings are all true. Look for another company that will treat you and your possessions with respect and not keep increasing the charges. Nightmare. Honestly.
THE WORST COMPANY EVER – They messed up my booking from Canberra to Gold Coast. They changed prices a hundred times, the drivers are suffering, they picked up my staff at 10pm They finished at 12pm midnight. After all the stupid excuses they promised our staff will be home ont he 23rd and they called few days earlier saying they got involved in a car accident ( l hope the… Read more
drivers are safe) and their are no other trucks available to bring our staff home. Now we are waiting them on the 26th. I am so over it, DO NOT USE THEM, THEY ARE THE WORST.
Smooth easy move – Ammar and Norman were the best with helping us with the move. They made moving stress free as possible. Both were very skilled with carefully packing and moving furniture and ensured it was all protected. We would definitely recommend them to our family and friends. Thank you so much!
Professional and friendly movers – Norman and Ammar were professional and timely with our job. They took care of our belongings as a proactive and helped us even move appliances into their new home. Happy to work with them
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Hi Phil, thank you for taking the time to write this… Read more