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111 reviews
5 pisa  · great employees, love the car we go. thank you so much
5 Zaina  · amazing service, spoke with one of the workers and she was amazing really reliable and very fast responder
5 Jesfalley Sauao  · Very good customer service, for sure will be coming back.. one hundred percent recommend for those looking to purchase a car
5 Rey D.  · Easy finance and very helpful and we love the best service, and we highly recommend impact motors if you are looking for a new car, they are the best
5 Bose  · very satisfied with the customer service-bobby✅ Excellent service from bobby and the company Thank you so much
5 ruautu16  · Staff at Impact motors very welcoming and helpful. Thank you to Bobby, Sarah and Ash for making everything nice and smooth.

Reviews with attachments

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Izza M.
Izza M.
 

⭐⭐⭐⭐⭐ The whole process was smooth, stress-free, and the staff were super helpful and patient with us as first-time buyers. They explained everything clearly and made sure we drove away confident and happy. Highly recommend Impact Motors for anyone looking for a great deal and excellent customer service! Show details

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Tina L.
Tina L.
 

Haval❤️❤️❤️ – Got more than what i asked for. Love! Love! My new ride. Thank you so much.

Positive reviews

Fuamai S.
Fuamai S.
 

I’m so glad I came to Impact Motors to purchase a car. Staff are so nice & welcoming. They made the process so easy & so fast. Took no longer than two days to get a car sorted. Definitely will be recommending to others. Absolutely loved my experience here.

Francis Roberts
Francis Roberts
  Fair Incentive

First off, Ash helped me a lot with my first car the process was so smooth , love it a lot . Also went to pick up my car and the workers and their customer services was amazing . Bobby was very helpful with everything . Highly recommend Impact Services if you need a car

Logova
LogovaVIC
  Fair Incentive

Thank you for your excellent service I would recommend to anyone looking to purchase a vehicle. Much appreciated

Negative reviews

Amber F.
Amber F.2 posts
 

Stressful & frustrating customer service – My car started to play up on the third day I got it I called up on the day but no one answered (it was a Sunday) I left a couple of messages voice messages & text. The told me to bring the car back & will check it out. They the ask me accusingly if I had used the wrong petrol (I hadn’t). They then tried to make me pay for the part needing to be… Read more

replaced (cylinder 1 coil which is essentially part of the engine) claiming it was a cosmetic issue. After a bit of back a fourth they finally said they would replace it as good will. I advised I will be getting my car checked over by a mechanic as I had lost faith in them. They were like sure it up to you. On the 7day of me owning the car I put it in to the mechanic only to find out that my car wasn’t roadworthy! I emailed them because when I called them to let them know I was coming they said they wouldn’t have time & to just email them. I took my car to their mechanic who had my car for 3 weeks & 6days. During that time I blew through my savings. I emailed the in regards to compensation I have yet to receive a response it has now been over a month since I sent that email.

Impact Motors
Impact Motors    

All work that was requested has been completed and… Read more (+1 reply)

Nyakuma
Nyakuma
 

I’m excited to purchase my car from Impact Motors Melton.

Sopoaga P.
Sopoaga P.VIC
 

TrA$$h – Had [Name Removed] and [Name Removed] help me get my first car and I say they were really helpful and friendly. Appreciate their help and the service. Will definitely not recommend this car dealer and I'm definitely not coming back.

Impact Motors
Impact Motors    

Hi, thanks for your feedback. We're glad to hear… Read more

Recent reviews

Arioke D.
Arioke D.
 

Very happy with my car highly recomended if you are looking for a new car very easy people lots of my friends bought cars from here and again look no futher for your new car you must vist impact motors melton

Hotella
Hotella
  Fair Incentive

The company made the whole experience easy and stress-free. Everyone was friendly, professional, and very helpful throughout the process. I really appreciated the great communication and overall service.

Malual D.
Malual D.
 

I love my car and thjs car dealers are number 1 in Melton, I have heaps of my friends they bought the car from here and they recommended me here and I love this company if you are looking for a new car must visit here.

Taylor P.
Taylor P.
 

Impact motors honestly exceeded my expectations when it came to customer service and the financial side! Ash was amazing and did absolutely everything to make sure I got approved so a massive shout out and thanks to him and how he went above and beyond Helen was lovely and welcoming when I went to go pick it up and finalise paperwork! So shout… Read more

out to her Thank you so much Impact motors and for anybody looking to buy/finance their next car I definitely recommend impact motors!!!

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Awie A.
Awie A.
 

I am happy with my car and highly recommended impact motors the best car dealer in Melton

Leymar
Leymar
 

Good service and smooth transaction Great deals and great cars

Sarona
Sarona
 

Best service and highly recommend impact motors if you are looking for new cars

Miller.L
Miller.L
 

Came in the shop, and bobby welcomed me and my mum very well with good customer service. Then Sarah came and her customer service was on poinnttttt. Explaining everything very clear and helping me understand since this is my first time with such purchase. And also got a gift? Best service ever highly recommend. Thank you guys!

Fetu S
Fetu S
  Fair Incentive

Excellent service. 100% recommendation to anyone. Prompt service and friendly as well. Appreciate you team and blessings your way Thank you

Tavita S.
Tavita S.
 

This is my 3rd car to my family and we love here and all my family they bought the car from here highly recommend

Alofa Keni
Alofa KeniVIC
  Fair Incentive

Customer service was amazing! Alice was great she made everything easy for us & she was so kind. Thank you so much Show details

Annabelle A.
Annabelle A.
 

Highly recommended impact motors they are the best in melton

Valentine Leatigaga
Valentine Leatigaga
  Fair Incentive

The reception I have received has been nothing short of amazingIt’s touching how welcomed I have felt and I am very grateful Thank you Bobby and Alice

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leuaisara0
leuaisara0
 

I really like my car and the person who serve us he is really kind to us Mr bobby

Miss I.
Miss I.VIC
 

Highly recommended!! Excellent service. Thanks Ash for a great deal & your patience

Keleiola F.
Keleiola F.
  Fair Incentive

Amazing service from Bobby he gave me a gift basket, stayed back after work hours because I was running late from work and offered me a cold beverage which was so delicious! I am soooo happy right now with his service and helping me secure my car!

Chris Tutanekai
Chris Tutanekai
 

Bobby and Ashleigh were incredible people please give them a pay rise.

Niava Anave F.
Niava Anave F.
 

The staff are very kind and knowledgeable people who are amazing at talking and communicating. Thank you for the amazing service

Belle F.
Belle F.
 

Amazing team , easy service very friendly helped me throughout the whole process :)

Tiare
TiareVIC
  Fair Incentive

Friendly costumer service, very welcoming, would recommend coming here, great place to come too -

semi u.
semi u.VIC
 

Genuine team, smooth process, great car. Highly recommend Impact Motors. Show details

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