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101 reviews
5 Sarona  · Best service and highly recommend impact motors if you are looking for new cars
5 Fetu S  · Excellent service. 100% recommendation to anyone. Prompt service and friendly as well. Appreciate you team and blessings your way Thank you
5 Tavita S.  · This is my 3rd car to my family and we love here and all my family they bought the car from here highly recommend
5 Alofa Keni  · Customer service was amazing! Alice was great she made everything easy for us & she was so kind. Thank you so much
5 Annabelle A.  · Highly recommended impact motors they are the best in melton
5 Valentine Leatigaga  · The reception I have received has been nothing short of amazingIt’s touching how welcomed I have felt and I am very grateful Thank you Bobby and Alice

Reviews with attachments

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Izza M.
Izza M.
 

⭐⭐⭐⭐⭐ The whole process was smooth, stress-free, and the staff were super helpful and patient with us as first-time buyers. They explained everything clearly and made sure we drove away confident and happy. Highly recommend Impact Motors for anyone looking for a great deal and excellent customer service! Show details

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Tina L.
Tina L.
 

Haval❤️❤️❤️ – Got more than what i asked for. Love! Love! My new ride. Thank you so much.

Positive reviews

Taylor P.
Taylor P.
 

Impact motors honestly exceeded my expectations when it came to customer service and the financial side! Ash was amazing and did absolutely everything to make sure I got approved so a massive shout out and thanks to him and how he went above and beyond Helen was lovely and welcoming when I went to go pick it up and finalise paperwork! So shout… Read more

out to her Thank you so much Impact motors and for anybody looking to buy/finance their next car I definitely recommend impact motors!!!

Miller.L
Miller.L
 

Came in the shop, and bobby welcomed me and my mum very well with good customer service. Then Sarah came and her customer service was on poinnttttt. Explaining everything very clear and helping me understand since this is my first time with such purchase. And also got a gift? Best service ever highly recommend. Thank you guys!

Keleiola F.
Keleiola F.
  Fair Incentive

Amazing service from Bobby he gave me a gift basket, stayed back after work hours because I was running late from work and offered me a cold beverage which was so delicious! I am soooo happy right now with his service and helping me secure my car!

Negative reviews

Amber F.
Amber F.2 posts
 

Stressful & frustrating customer service – My car started to play up on the third day I got it I called up on the day but no one answered (it was a Sunday) I left a couple of messages voice messages & text. The told me to bring the car back & will check it out. They the ask me accusingly if I had used the wrong petrol (I hadn’t). They then tried to make me pay for the part needing to be… Read more

replaced (cylinder 1 coil which is essentially part of the engine) claiming it was a cosmetic issue. After a bit of back a fourth they finally said they would replace it as good will. I advised I will be getting my car checked over by a mechanic as I had lost faith in them. They were like sure it up to you. On the 7day of me owning the car I put it in to the mechanic only to find out that my car wasn’t roadworthy! I emailed them because when I called them to let them know I was coming they said they wouldn’t have time & to just email them. I took my car to their mechanic who had my car for 3 weeks & 6days. During that time I blew through my savings. I emailed the in regards to compensation I have yet to receive a response it has now been over a month since I sent that email.

Impact Motors
Impact Motors    

All work that was requested has been completed and… Read more (+1 reply)

Sopoaga P.
Sopoaga P.VIC
 

TrA$$h – Had [Name Removed] and [Name Removed] help me get my first car and I say they were really helpful and friendly. Appreciate their help and the service. Will definitely not recommend this car dealer and I'm definitely not coming back.

Impact Motors
Impact Motors    

Hi, thanks for your feedback. We're glad to hear… Read more

Kevin
KevinVIC
 

Rip off – I was offered 300 dollars for my car because and I quote "it's only good for scrap" only to see it advertised on the site for 5999 dollars. When I went back to find out why I was abused and verbally threatened. Do not trust.

Recent reviews

Malual D.
Malual D.
 

I love my car and thjs car dealers are number 1 in Melton, I have heaps of my friends they bought the car from here and they recommended me here and I love this company if you are looking for a new car must visit here.

Fuamai S.
Fuamai S.
 

I’m so glad I came to Impact Motors to purchase a car. Staff are so nice & welcoming. They made the process so easy & so fast. Took no longer than two days to get a car sorted. Definitely will be recommending to others. Absolutely loved my experience here.

Francis Roberts
Francis Roberts
  Fair Incentive

First off, Ash helped me a lot with my first car the process was so smooth , love it a lot . Also went to pick up my car and the workers and their customer services was amazing . Bobby was very helpful with everything . Highly recommend Impact Services if you need a car

Jeric P.
Jeric P.
 

This was my first time buying a car, and the team at Impact Motors made the whole process smooth and stress-free. Everything was explained clearly, from the test drive to the paperwork, and I felt confident throughout the purchase. The car is exactly as described and in excellent condition. I couldn’t be happier with the service—highly recommend Impact Motors to anyone, especially first-time buyers! Show details

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Ioselani Tuaniu
Ioselani Tuaniu
  Fair Incentive

Thanks to impact motors for helping me getting a car for my family good service good quality car thanks impact motors finally got a car to take the family around

Zyd
ZydVIC
 

The process was smooth and stress-free, and we really appreciate the support throughout. A special thanks to Brooke and Bobby for being so helpful, friendly, and professional, great customer service! We’re very happy with the whole experience.

SYED AHSAN KAZMI
SYED AHSAN KAZMIVIC2 posts
 

I have bought my 4th car from Impact motors. Monoj provides exceptional customer service. Cars are always mechanical sound and in immaculate condition. You can trust this dealership. You must try them to experience the service and quality of the cars. Show details

Hetz_2001
Hetz_2001VIC2 posts
 

Ash helped me throughout the whole process of getting a car through finance. Easy and fast process and the range of cars available are good. Would definitely recommend Show details

Hardeep S.
Hardeep S.
 

I am very happy with the service and was very easy process getting me new car from here. If you are looking for a new car, impact motors give highest priority. Highly recommended impact motors

Mabel L.
Mabel L.
  Fair Incentive

I had a great experience purchasing a car from Impact Motors Pty Ltd LMCT 11739. The process was incredibly quick and hassle-free. The team was efficient, professional, and made everything smooth from start to finish. Highly recommend for anyone looking for a fast and reliable car-buYing experience.

Nani
NaniVIC2 posts
 

Fast and affordable – Very fast and affordable for everyone. So glad I went with impact motor for my very first carstuff are patient and friendly while the whole time while on the process of it. Highly recommend Show details

Teofilo P.
Teofilo P.
  Fair Incentive

i’m super excited of youse impact motors – impact motors are the best really happy with their service and mrs Bobby is the best boss appreciate youse guys !! cheers impact motors !!

Tino Tino
Tino Tino
 

Great experience – Great service and highly recommend Impact Motors for a great service.Awesome staff especially beautiful Hellen and Ash for your service.God bless and well deserved 5 stars

Car Dealerships

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Sonia Emanuele
Sonia Emanuele
  Fair Incentive

Awesome dealership – Great team highly recommend them to everyone out there they will make you feel welcome in open hands and will make sure everything is done for you without out stressing out thank you again impact motors

Eli
Eli
  Fair Incentive

Best Experience – Thank you Impact Motors for helping out my Family with a Beautiful Family car. I highly recommend them to anyone that are looking for a car. Also to Ash with Finance, he was very helpful

Amrit
Amrit
 

Very helpful – The best used cars here, few of my friends recommended here, love my car. If you are looking for a car. The best place to look here. Thanks impact motors team

michael.stoj1993
michael.stoj1993
 

Best used cars here love it – I'm very happy with my purchase, Bobby is the best there! He helped me heaps! If you're looking for your first car, I highly recommend Impact Motors

leuaisara0
leuaisara0
 

I really like my car and the person who serve us he is really kind to us Mr bobby

Miss I.
Miss I.VIC
 

Highly recommended!! Excellent service. Thanks Ash for a great deal & your patience

Chris Tutanekai
Chris Tutanekai
 

Bobby and Ashleigh were incredible people please give them a pay rise.

Niava Anave F.
Niava Anave F.
 

The staff are very kind and knowledgeable people who are amazing at talking and communicating. Thank you for the amazing service

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