Infasecure Arlo
Verified42 reviews
Reliable Pram – Bought it as a set for a bargain due to the shop closing down. It work well especially with the capsule that can be used both on the car and pram. The pram is spacious and easy to use. The only down side is that the space it take in the car. Show details · 1
Don't buy this pram even on sale – I had the older Arlo pram which I loved it did come with issues but were corrected by infasecure nicely, when my second girl was due I seen they had a sale on the Arlo vogue so I figured I'd buy her a nice new pram, I barely use the pram unless I take it into the shops for a shopping trip and it's always kept inside the house yet somehow the whole… Read more
seat got stuck onto the base and won't come off and infasecure said it's out of its 12 month warranty by a month! Always the way pay for a pram that comes with better warranty as this pram also has the screws gone rusty on the base where the seat sits and this pram has never been wet, or in the rain or anywhere near the beach for this to happen which is somehow why the seat is stuck to the base and can't fold the pram to get into the car so the pram is useless to us after one year of using it. Poor form I can see why they stopped selling the pram on their site and it should be a recalled product. Not safe, not durable and very poorly made
Reviews with attachments
Not good brand – Bought this last week and saw quite happy with good discount price- not sure if it is comfortable more than other brand but ok price-child will be comfortable but not sure if securing My sister bought her one then use thankyou19 code to buy it for me. But somehow when she paid the code of welcomeback19 applied to her account as she clicked on… Read more
the email that the company sent for her before she purchased her one- so she paid $181 instead of $170.
She tried to say the website had gone wrong so if they can refund $10 for her or cancel this order and create a new order but she did not agree to either refund $10 or re create a new order for her..
Very disappointed and i attached the photos of my order and how the website gone wrong
Positive reviews
Excellent stroller! – We have loved our Arlo. It’s taken my son from a few months old up to just over 3 years old. We’ve had no issues at all. I love that it’s grown with my son. I love that I could have him face me or face out. I also loved that I could fold it all up one handed, which was very handy having 3 kids to watch whilst getting the pram in and out of the… Read more · 1
car. I love that the liner and hood can be changed. It’s easy to steer. I’ve had other prams from other big companies and their products and customer service were appalling. Infasecure have been great! We had a small issue when I first took it out of the box, and infasecure were extremely helpful and patient with me, especially considering the issue was my fault for not reading the instructions and i didn’t clip it in properly (oops) All in all, I really did love this pram and sad my son has outgrown it now.
Great size – I bought this pram as our old pram had issues with the steering and I found this one a lot better. Although the more weight you have the harder to steer now and not as smoothe as other peaks that I have tried. Good size though and great range of colours Show details · 1
Great compact pram – I loved this pram I wish I could turn it into a tandem pram so I didn't need to buy a new one. It's quite compact and folds up very small for the car. It's light and easy to maneuver. I love the large bassinet that turns into the seat and the bright changeable colours you can get for the accents. I also prefer the handbrake over a footbrake. I… Read more · 1
think this pram is great for the price you pay and works well with the Alright travel system capsule we also use.
Negative reviews
Saftey hazzard – Pram not even one month old and the pram bends and bows when pushing it over uneven ground or over gutters the pram connections r very flemsy and loss blots arents tight the pram bows and has to much movement in the handel to me if this blots cones lose the pram will fall apart and the child will be killed Show details
Wheels just snap out of nowhere – I was loving this pram but now can't believe the other day while pushing my baby along out of nowhere for no reason one of the front wheels just randomly snapped right off! I am absolutely mortified how this could happen when this is the most expensive pram I have ever owned and have never seen something like this happen, and now on here I read it… Read more
happens alot!? So now how does this get rectified? I paid alot of money for this pram and now I can't even use it??
Dangerous – This stroller is by far the worst. The amount of times I nearly snapped the wheels going up and down pram ramps and nearly falling onto the road. One time I was walking home after picking my daughter up from school and whilst pushing the stroller down the pram ramp and onto the road it caught. I nearly fell over the stroller with my newborn… Read more
inside, almost took out my daughter and fell onto a busy road. Why? The wheels locked up. How is this an issue with this pram in this day and age? Aren't there safety requirements? A couple months later I was in another suburb when I crossed the road at a set of lights and both of the front wheels snapped off going up a pram ramp. What is going on? It's a pram ramp, how can this happen and why should it happen. I had to travel an hour home on public transport with a two wheeled stroller plus I had to walk. Absolutely disgusting arlo. Keep it up and a child is going to get hurt. Shocking.
Hi Jorden, Thanks for reaching out! We're sorry to… Read more
Recent reviews
Arlo pram adaptors – Hey, I have recently brought and arlo pram and cannot find the adapters anywhere I work 7-6 everyday and by the time finish work they are all sold out no matter where would be great if someone can point me in the right direction?
Crap !!! – Yea no not happy at all. I got this pram second hand jn perfect condition as the lady said she practically never used it ! Since owning it for only a couple months we realised how hard it is to steer .. if the wheels are turned and try to steer the pram to go forward or move out of someones way the wheels dont correct themselves so they get stuck… Read more
all the time ! I have not only ourselves but other people getting frustrated at us because of this pram and nearly pushes over front ways trying to go up into footpaths or driveways ! The wheels now gotten to the point its friggen snapped ! Worst pram iv owned .
Does the job – Firstly I would say you get what you pay for. Its a midway priced pram and it did a good job. We chose this because we needed a smaller pram for my car and I didn't want to buy so many parts to a travel system. I love how it opens to a flat bassinet but can be easily adjusted to an upright position that is forward or rear facing. We also got the… Read more · 1
capsule, which was easy to put on and take off once you've got the hang of it. Its not the best for cornering in small spaces but it has never toppled over like more manoeuvrable 3 wheelers can easily do. The hand brake is way more convenient then a foot brake but gets stuck at times. My tall 2 year old still fits in it well he uses the frame as a foot rest. I'm happy to continue with this pram for baby number 2.
Handy stroller – I purchased this stroller when pregnant after seeing pictures of it and falling in love with the look of it. It’s a very attractive pram, the interchangeable coloured hoods are bright and eye catching. I didn’t find it the easiest pram to manoeuvre in tight spaces, I now use a much bigger double pram and it actually turns and steers better.… Read more · 1
Folding and unfolding is easy once you get the hang of it. I used the pram a lot with the Arlo capsule. I found once my toddler was 1.5 years old she barely fit in it, and she’s only average size so I definitely would not recommend it for older kids.
Find out how Infasecure Arlo compares to other 4-Wheel Prams & Strollers
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Easily one of the worst proms on the market – This pram is extreamly poor quality and the company is a joke to deal with. After only a few weeks of using this pram one side of the handles started to collapse regularly when sent back under warranty infasecure said that it is perfect working order. It was not fixed and continued to happen, the pram was then returned back under manufactures… Read more
warranty and again infasecure said it was in perfect working order. The handle bar continues to collapse and now the brake is getting jammed up and it hasn’t even been used for 3 months.
The pram is not only poor quality it is a mission to steer, impossible to steer with one hand and going down gutters be careful not to tumble forward as the front wheels completely jam.
Every time I went out for a walk it was an exhausting experience.
The main reason we purchased the pram was for the easy fold then realized that in this day and age all prams are easy to fold. The bassinet/seat is awkward shape to put on the boot and the frame is chunkier then expected.
We purchased the capsual too and now that we have to buy a new pram the capsual is useless as a travel sysstem as it is not compatible with any other prams.
The whole system is a big waste of money!
Poor quality for pricey pram – Not even 2 weeks after purchase that the insert in cover snapped. Repaired it myself as only to snap in other spot a week later so poor quality. 3 months later I noticed the handle bar was crooked. Now taking back to get repaired or hopefully replaced. Wouldn't purchase this brand again
i love this pram – This pram is very easy to get in and out of the car since I'm always on the move, it also is very spacious and comfortable. The best thing about it is you can use as two in one! a car seat and and a pram i would reccommend this to anyone, as they wouldn't be disappointed. i haven't had any problems with it. i love it. worth the money spent on it.
Do not buy this pram – I regret buying this pram. The brake doesn’t release properly causing the wheels lock up. This has caught me a few times at the top of the escalators at the shops. When the brake does finally release the wheels make a loud clicking sound as I push it. Hard to manoeuvre. Does not fold up or down easy. The seat has become jammed twice now, and as… Read more
it doesn’t fit in my car fully assembled I have had to catch a maxi taxi home with it twice. So many faults with this pram I ended up buying a $20 dollar one from big W and have had no problems! Baby Bounce at Capalaba (now closed down) refused to refund or let me swap so am now stuck with it and can not sell it as it is unsafe. Writing this from the park (waiting for a maxi taxi) as seat has jammed again.
Bad! Don't buy! – I found it very hard and heavy to steer. The brake is terrible to put on n off. Very flimsy. Can't fold the base with one hand since its kinda heavy for me. The hood doesn't cover enough. The good thing about it is it can change from bassinet to stroller mode.
So light and easy – Very easy to use ,lightweight design and great quality ,i love how you can mix and match hood and pram inserts and the fitted rain cover is great ..and the best feature is that the Arlo goes from a newborn bassinet and converts to stroller with multiple lay back positions and is also forward and rearward facing . I am a mum of 5 and i have had… Read more
countless numbers of prams ans strollers and this is by far the best and its bright colours are eye catching ,its also very nice to push .ohh and the solid tyres are a bonus ! No more flat pram tyres ..love it !
Not great for fitting in a small car – When used with the Capsule attached I love this pram. It was so easy to steer and was compact. When my son out grew the capsule and we used the stroller attachment I was slightly disappointed. The buckles are tricky to clip together and only the base folds up. It's two separate pieces with the actual seat not folding. It takes up so much room in… Read more
the car and is a nuciense to unclip every time. The plus side is its various seating positions which include a bassinet, great for sleeping when out.
Awsome Stroller – Bought it from Baby Bounce while I was searching for a stroller. This stroller has a main basin where it could be used for infants and once the baby is grown the same basin carrier can be adjusted to support the baby. moreover, if you have an insecure baby carrier, that one can be mounted onto the stroller straight way by just adding a couple of… Read more
connectors to the stroller. I found this very helpful as you can remove the baby carrier from the car and mount it onto the stroller where you don't have to remove the baby from the seat or carrier. its a well worth of an investment.
Not the smallest but definitely the roomiest – look i know everybody wants the smallest pram in the world to save space but were not the ones sitting in them for hours that's why i went with this over a few other brands the main features is completely flat to sitting up with feet support and convenient brake lever right near the handlebar grip so no bending down nice sturdy build and waterproof shade and face both ways what else could you want seriously .
Find out how Infasecure Arlo compares to other 4-Wheel Prams & Strollers
Know better, choose better.
DO NOT BUY! – Hands down worst pram I've ever used. Two major issues: First being fault brake, a pain to put on and an even bigger pain to get off. Quite often it would get stuck causing a major headache to try correctly release it! Also noticed a clicking noise I believe was related to the brake. Secondly and most importantly, the wheels. Unless… Read more
you're planning on ONLY pushing this pram on polished concrete and completely straight - DO NOT BUY!! Today, whilst out and about with my 11 month old in this pram a rock no bigger than a 50c caused the front wheel to completely snap off. This was not the first VERY DANGEROUS event we've had with this pram. We've gotten caught at the bottom of travelators, gutters, steps, rocks, sticks, small cracks on pavement.. etc..
I will after this review be heading over to infant secure to give them a good piece of my mind. An absolute piece of rubbish!
Arlo stroller – I brought this stroller due to it being light to put in the car. It's easy to pull apart and fold down. It's very strong. We brought the capsule are newborns and found it very useful not having to have to take out a newborn. My baby is now 11 months and able to sit up and watch whete we are going.
Not a sturdy pram, wheels horrible! – I purchased this pram in September 2016 when they had a sale package on. Showroom Ma river and demonstrations were simple and was great for our lifestyle. I collected the pram last year and only started using this year after Bub arrived, it's been 5 months and there appears to be some malfunctions. The wheels at the front aren't very sturdy and… Read more
feel like they could snap of if going doing a step. And for a wheel that is supposed to have a 360deg movement it gets stuck at a 45 angle and scrubs along the ground. I've now found the larger wheel is now having troubles with the brake pin on one wheel not retracting into the pram frame fully which it now makes a clicking noise! I've lived with it for a month with these malfunctions and now working with the store I purchased it from to have it fixed or replaced. It certainly hasn't done any hard yards simple shop walks, sidewalks and parks. Nothing I can think of that would cause issues as such for this pram. The capsule has been reasonably good however the base does stick with the capsule and makes a clunking noise as you pull it out. Sometimes waking baby and awkward to get in and out. I've found that now Bub is a little heavier it is also hard to take in and out of the inserts on the pram frame but for how often I do it now it's not an overly big deal for me but would be if I did use this option more often.
The pros to this pram is the versatility and the light weight. Having a small vehicle it does compact quite nicely and I can pack away in the boot with one hand if needed.
It is my first pram purchase so will see how we go with warranty and what outcome we get.
Wouldn't buy again but did the job – We purchased the pram for our first born, initially it was a good pram however after the first month we found it difficult to get down gutters, the wheels get stuck in one position and the brake is very difficult to get off- often we had to use two hands to unclick it. The basket is hard to access when using the seat in the bassinet mode. … Read more
The wheels developed a clicking when being pushed around the 6 month mark.
Whilst it did it's job it's not a pram we would buy again.
Wouldnt change a thing – Excellent to use in the shopping center. Easy to use capsule goes straight from the pram into the base mounted in the car. The build quality is great with just 2 motions you have the pram folded and put into the boot of any small car with ease. Have never had a problem.
Great pram – This pram I do recommend it's folds well and has options such as capsular or regular use. Individual options however seems quite expensive once you add it up. I had to find a capsule second hand than realised I needed adapters. The capsule in the brand however is very spaces compared to others. I believe ill have longer use. I also like the isofix option. It's easy to use once you get used to it.
Love it! – I love my arlo! It's easy to manoeuvre, is stylish and lightweight, front and forward facing, compact and the bassinet is used with the seat part so no extra parts! The only cons are the brake gets stuck and the back wheel sometimes makes a clicking noise. I can fit it in 5 seconds by taking the wheel off and putting it back on with just he pull of a clip.
Horrible second rate pram – Infa Secure has attempted to adopt the quality features consumers have come to expect when purchasing a pram. What they have not done is execute them correctly with their first pram release, the 'Arlo'. We purchased this pram in December 2016 to be used with our second child. I have just returned it today to replace it with a better known, quality… Read more
brand. The issues we experienced with the pram are as follows:
*The capsule and bassinet hoods are no where near long enough to offer any sun protection when out and about. I always had to use a muslin wrap over the front of the pram.
* The hand brake does not release correctly, forcing you to use 2 hands to push the release lever down and then hold the brake handle down to prevent it from locking back into place.
* Steering has been a major issue with this pram. We've found the two front free moving wheels to be very difficult to turn, almost as though they are stuck in place. This pram also has difficulty maneuvering on grassed areas and becomes stuck very easily.
* The major issue we had (and resulted in us exchanging it) was the capsule becoming stuck on the base in the car. We experienced this issue on multiple occasions and became concerned that the mechanism used to hold the capsule in place was faulty. It was also very inconvenient when going out shopping, as I personally bought the capsule to transfer my sleeping newborn from the car to the pram without waking her. Unfortunately I was forced to have to remove the capsule adapters from the pram (they would also become stuck regularly due to cheap plastic mechanism), attach the bassinet and wake a sleeping newborn to remove her from the capsule because of a design fault.
I am writing this review in the hopes of specifically warning first time parents (as well as those looking to buy a new pram) to avoid this pram. I can assure you the $1100 price tag for the travel system is money down the drain. The features it offers sound great on paper, and the modern design gives the illusion of quality. However, from my experience it's a cheaply made pram won't live up to your expectations. Overall, while the pram gives the appearance of value for money, it is much better spent purchasing a better known brand of pram with experience in making a quality design. I would never recommend purchasing the Infa Secure Arlo to anyone, please use my experience to save yourself money and avoid this lemon.
Crap – Plastic casing melts esp where you fix the top part. It doesn't move properly even on plan surface. The plastic straps crumble after a while just like a cookie...don't know what material is used to make this. Just a third grade plastic material. Very unhappy as this is our first and furious to have my boy go through such crap pram. It is… Read more
terrible...
And now I have to go through the pain of explaining what a piece of junk it is claim warranty. Over it...
A nightmare – I have just returned this pram after a year worth of daily battles. The brake is extremely difficult to release and often gets stuck. The front two wheels do not spin as they should, and become stuck horizontally so you are forced to 'take a runner' every time you need to get moving. The last straw for me was not being able to get off the train in… Read more
time because the brake wouldn't release. This also made it dangerous, because in situations where you would need to get out of the way quickly, you would not be able to. Even when the brake does eventually release, the wheels then lock. It ticked many boxes when I bought it at the time but almost immediately became unbearable to use. I am astonished the pram is still on the market, and reading the other reviews, it seems these problems were not due to a faulty one-off, they seem to be ingrained in the product.
Junk, do not buy, won't last – Initially I loved it, but now after using it for over a year (and out of warranty) the brake keeps getting stuck and making a clicking noise, I have to keep pulling it out to fix it. Also the handles - on one side it keeps falling down while your walking, it's awful. I wish I'd spent the money and got a proper pram, not this one. Do not recommend.
TERRIBLE! – Apart from the colour that goes with everything that I have purchased so far, this pram is horrible! Does barely take the weight of my 5kg infant plus shopping, is terrible on inclines of ANY degree, don't even bother attempting to manoeuvre with one hand and I can't use this to walk to the shops due to unlevel land. Do not recommend, I was warned… Read more
when picking up my pram by a lady that was exchanging hers, to get out while I could, I didn't think it was this bad. We be seeking compensation as I'm not throwing $600 down the toilet
Good points but a few bad ones too – We bought this pram after test driving many others in showrooms. I loved the colours, ease of capsule, overall weight of pram and easy conversion of bassinet to seat, reverse seat, good size shopping basket. My son is 11 months and I'm finding I don't love it now. We walk a lot and not great to stear with one hand even with 2 it's not always easy,… Read more
the brake is terrible finding a few creaks, pram will tip easy if I go off a kerb awkwardly, I drive a golf and find it's not compact enough to get in and out. I dislike having to separate seat from frame to fold up. I've bought a cheap stroller for shops and looking to buy 3 wheeler for walking. Don't feel like this pram will last the distance. We have had an issue and customer service was great can't fault.
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Hi Dani P, Please contact our Customer Care team on… Read more (+1 reply)