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Ink Depot

Ink Depot

Online store, Physical store (See All)
4.6 from 40 reviews · View Statistics
See the Best Office & Stationery Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Ink Depot

Reviews

4.6
40 reviews
  • Product Quality
    4.8 (17)
  • Return Claim MadeYes (1) · No (17)
  • Shipping
    5.0 (16)
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Leslie J.
Leslie J.
  • 3 reviews
  • 2 likes

A Lifesaver

published

2 of my inks ran out, I had a very important document to print out, sign and email back, printer refused to print. What a surprise I got when the ink cartridges I ordered 2 days earlier arrived at that moment.
Quality inks at the right price with speedy delivery, can't beat the service.

Product Quality
5/5
Shipping
5/5
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Kay
KaySydney, NSW
  • 2 reviews

Great service

published

Incredible service every time. Order one day receive goods next. Highly recommended. Also prices are competitive. Have never been disappointed.

Product Quality
5/5
Shipping
5/5
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Peter
PeterSydney, NSW
  • 3 reviews

Good service and easy to use website but Google Pay order needs improvement

published

During Google Pay payment method, there is a field for a unit number. This field does not seem to make it to Delivery Address of the order confirmation (and thus to the delivery company) , and this can cause issues for apartment customers who use this field to clarify which appt/unit they are in.

Incentivised Review No
Ink Depot
Ink DepotInk DepotSend a private message
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ANNA d
ANNA dAlice Springs, NT
  • 2 reviews
  • 1 like

Very good response to our complaint

published

Thanks for sorting it out, company has helped us with our complaint and we will be using them again..Thank you

Product Quality
5/5
Shipping
5/5
Ink Depot
Ink DepotInk DepotSend a private message
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BustBabyBoomer
BustBabyBoomerFreshwater NSW
  • 4 reviews
  • 6 likes

InkDepot NAILED it!

published

InkDepot hit all the Marketing "P's": The right Product, as ordered, at the best Price on the net, in the right Place: ordered via a user friendly website, delivered to my front door less than 20 hours after I placed my order. Great customer experience! I've ordered from InkDepot and their previous incarnation iCartridge for 5 years now and with this consistently perfect performance I can see myself doing so as long as I am using a printer! I can't help myself having a sticky beak at other websites to compare prices - but have to admit to wasting my time: there really is no need to look elsewhere. Congratulations InkDepot for the great customer service. Now could you teach my bank how to do it?!

Product Quality
5/5
Shipping
5/5
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Excellent service

published

Ordered a printer and it was delivered the next day!
Ink Depot's John updated me throughout the process. Much appreciated. Will use again.

Product Quality
5/5
Shipping
5/5
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thirstyboy
thirstyboySydney
  • 2 reviews
  • 2 likes

Good job

published

Ordered online, arrived in 2 days, exactly as I asked for. Good job with no fuss. I will be using them again

Product Quality
5/5
Shipping
5/5
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JAC
JAC
  • 2 reviews
  • 1 like

Excellent service

published

Goods arrived within a couple of days and as ordered. Highly recommended. I will definately buy from Ink Depot again

Product Quality
5/5
Shipping
5/5
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Excellent Service

published

I am relatively new to Ink Depot however after my first online buying experience I didn't hesitate when making my next. It's a very easy website to manoeuvre your way through to exactly what you need. The prices are good and the delivery is super fast.

Product Quality
5/5
Shipping
5/5
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non delivery of purchase

published

i have ordered printer cartridges twice from this company and both times they have not delivered or left a card. If they wont deliver should say so.

Incentivised Review No
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Meggy
MeggySydney
  • 5 reviews
  • 8 likes

Excellent service

published

Great pricing and service. Delivery is reliable and fast. I don't look elsewhere - it is just too easy to keep going back to Ink Depot.

Product Quality
5/5
Shipping
5/5
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Suzanne
SuzanneHobart, TAS

Excellent service

published

Excellent service. Fast, efficient and great price. I will definitely be using the Ink Depots online service again without hesitation.

Product Quality
5/5
Shipping
5/5
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Great service and prices

published

Ive been a customer for sometime now.
My goto ink cartridge store.
Reliable; quick delivery and pretty good prices.
Easy to buy and navigate shop

Incentivised Review No
Return Claim MadeNo
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vrxbeachboy
vrxbeachboy
  • 24 reviews
  • 10 likes

Horrible Service and delay Tactics. Avoid this company

published

I purchased a printer listed as currently in stock and then kept getting e mails every week for 2 weeks saying they need to verify my identify due to fraud and until then they cant send the printer out. Once I call them they tell me the printer is on back order and nothing wrong with my identify or purchase and that I will have to wait for them to get stock before they send to me.

I have referred the way they do conduct to the department of fair trading. If i had known they did not have stock I would have immediately purchased elsewhere now I have gone 2 weeks longer without a printer.
Call center is over in India and very difficult to even understand the phone operator.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Jesse
JesseCentral Highlands and Goldfields, VIC

Excellent Service & Excellent Prices

published

I am now a sworn Ink Depot customer. I have dealt with John many times now and I have received fast friendly service. In one case, they were out of stock of the ink I required, but they managed to source some that day from another contact they had and posted it to me immediately. And the price was discounted. Thank you team Ink Depot. Thank you John for your excellent service.

Product Quality
5/5
Shipping
5/5
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Questions & Answers

Terry G
Terry Gasked
Ink Depot

are the copy colour toners for the brother printers any good?

1 answer
Madbro
Madbro

Hi Terry, I own a Canon from Ink Depot and find the Company good to deal with. Go to their Website and contact them, they were honest with me.

Get an answer from our members and Ink Depot representatives

Ink Depot

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