Ink Depot
Verified112 reviews
Latest follow-ups
Fantastic service. Original ink cartridges that arrived so quickly to my rural home. Great communication and shipping so quickly. Thank you. I have used Ink Depot before and will definitely be using again, recommended.
Follow-up · Very easy online ordering process, sustainable packaging, original cartridges arrived very quickly to our rural address. Excellent service and communication, good prices. Definitely recommended
I ordered a new Compatible (Brother) Waste Tone Box. Good product search and ordering with quick two -day delivery to regional town. Excellent. However, there we no installations instructions and most importantly no instructions on how to reset the… Read more
unit to get the printer working again and get rid of the 'Replace Waste Toner Box' message on the printer. I had to search the internet several times and try several suggested fixes before I opened up part of the waste box and fiddled with some connection plates/sensors that one online techo suggested to get the 'compatible' box to be recognised by the printer. Finally got my printer to work again. Not happy with the install issues!
Follow-up · The box was easy to install and fit was good. Replacement information is readily available on the internet. However, the MFP did not recognise the new 'compatible' box (which is not a branded Brother unit) and the message Replace Waste Toner Box remained. I could not print or copy. Support information was generic and not specifically for the non-Brother box. The MFP now works fine.
Recent reviews
I have been ordering online from Ink Depot for years. The service is always faultless and speedy. On the few occasions when I have had a need to communicate with staff , the staff are most helpful . Thank you for your service. Lorraine .
Everything as you would expect excepting the dispatch and delivery is soooo fast. I've had numerous orders and it's absolutely consistent, very fast and accurate
This company is easy to deal with, extremely prompt in their delivery and offer a good price each time with their special. I am very happy to recommend this company.
The items arrived quickly and were very well packed. The price was very competitive. The printer heads were easily fitted and work well. I am very pleased and would recommend Ink Depot.
I am totally blown away by the professional service I received, after placed the order, then thinking it will take approximately 3-5 days for the photo paper to be shipped, the very next day around lunch time it was delivered. It was unbelievable. Thankyou very much for your professional handling of my order. And amazingly fast delivery. Tomme
I am a new customer with Ink Depot, I found Ink Depot easily enough, on Google, what I wanted was a set of pencils coloured pencils, I was looking for a brand name Staedtler, other stores were charging $85 or more. (plus more for delivery) I looked everywhere, Ink Depot had the same coloured pencils for half that, my order only came to $43. I am… Read more
very happy to get this at half the price as the cost of living is insane these days. I would go back again to this store, Thank you to Ink Depot!!!!
Printer accepted Ink Depot cartridges ok, Brother Printer Utilities did note they were not genuine but yes they are printing ok. For those wanting to save money then use Ink Depot. Time will tell if print heads stay good.
The communication from this company was excellent. They kept me updated when there was a delay in sending my order; however, despite the delay, it still arrived very quickly. Not only did they deliver to my satisfaction, but they also followed up call to make sure I didn’t forget that my package was waiting for me at the Business Depot. Great Process Ink Depot!!
I ordered rainforest disinfectant but was delivered vanilla & lavender. It was delivered the day after I ordered so I’m really impressed with that. Both aromas are lovely so I’m not complaining, I love this brand and highly recommend it.
I was pleasantly surprised with the customer service from Ink Depot. Very fast shipping and the quality of the ink is second to none. I would highly recommend Ink Depot for there products.
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I have been online ordering from inkjet for many years and can honestly say that I cannot fault their service. The order is dispatched very quickly arriving most times the next day or very shortly after. The products are spot on and their range is extensive.
Fantastic service, ordered a product for half the price of officeworks and was delivered a few hours later. Will be moving all our stationary business to these guys
I've relied on InkDepot for many years and not been disappointed. Their overnight delivery service is exceptional keeping my printing needs on track and on time. In recent times I've discovered their customer support is thorough and beyond expectation. I recommend InkDepot to anyone looking for value, service and reliability.
With only one day to place the order at the special price I indicated ATL when I placed the order. Although I am retired from the paid workforce I knew I would not be home the following day due to volunteer commitments. So it was disappointing to receive the proposed delivery notice late the day I placed the order to say the product was to be… Read more
delivered the following day indicating that a signature would be required. As a result the product was not delivered as planned instead I had to go and join the queue at the PO the day after to collect the day after the planned delivery. Otherwise the product appeared fine when collected and unpacked.
Fast shipping and competitive pricing – Customer friendly online store made finding the ink I needed for my printer a breeze. The price was competitive compared to other stores and super impressed with how quickly it arrived as I only ordered it yesterday!
Excellent customer service and products – Purchased full set of original ink cartridges (kyocera). Pricing was nearly $100 cheaper than previous supplier. Easy to order and quick delivery within 2 days. Customer service was very helpful by friendly staff member.
Poor quality ink cartridges – Have used these for a while now but have found the most recent batch to be terrible quality. Despite cleaning the print head etc they continue to leave ink splotches all over the page and ink colour is patchy. Won't be using them any more
Outstanding Service – Ordered toner cartridge and 27hrs & 20 minutes later it arrived at my business 1400km away - consistently outstanding service, best pricing and no different to what I have experienced from Ink Depot previously.
Excellent service and delivery – I ordered a set of ink cartridges on Saturday Oct 21st. On Sunday I discovered that I had miss typed my address. I phoned "inkdepot" on Monday 23rd and was told that they would correct my mistake, if my parcel had not left the warehouse. The consignment was posted on Tuesday 24th and arrived at our Post Office on the morning of Wednesday the 24th.… Read more
This is amazing as the parcel had traveled across to Perth, then down to our Post Office which is about 350 km south of Perth. All in 24 hrs. Congratulations inkdepot and Australia Post.
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Terrible After Sales Service – We ordered an original brand ink cartridge from Ink Depot and when it arrived it only half filled our printer even though HP say it should fill the printer. When I contacted them they refused to even consider a refund because I couldn't supply the cartridge even though HP say it should be recycled with the supplied envelope immediately. All I got… Read more
was an arrogant email with a link to their returns policy page. Consumer law says it is faulty and they have to replace it whether I can supply a cartridge or not but they don't care. There are lots of businesses supplying ink cartridges so pick one that backs up their products not Ink Depot who leave you hanging. Terrible company
Fast delivery on the cheapest genuine inks – I ordered online on Friday. The order arrived on Monday morning. Absolutely the best prices on genuine inks from anywhere in Australia. How good is that!
InkDepot is INSANELY FANTASTIC! – I ordered seven ink cartridges in late afternoon yesterday (18/04/2023) and lo and behold at 10:33 the following morning (19/04/2023) they arrived perfectly packed at our local Post Office. InkDepot is in Brisbane, and we live in a regional area in NSW halfway between Sydney and Canberra and they were able to deliver IN LESS THAN 24 HOURS. … Read more
Amazing!
Plus, they have the cheapest on-line costs I can find, got a $15 discount because of the volume, and I cashed in my $1.80 of points from previous purchases.
JG of Exeter NSW
Super Quick – I researched a few companies selling online printer products and finally went with the Ink Depot. Delivery was very quick, ordered on a Friday, delivered the following Monday. I definately will be ordering from them again. Compaines like this give you confidence when shopping online.
Great customer service – I was very impressed with Ink Depots response to an issue with compatible cartridges. John sorted it out quickly and the refund was back in my account within a day. I then reordered some genuine cartridges and they were delivered the next day. Great service.
Beyond reliable, excellent no frills service – I have only ever ordered genuine ink from here so can't comment to the quality of the generic products but they are super reliable, I'm in metro sydney and we get things delivered in no more than 2 days (this morning was 4 hours from purchase to delivery). Really impressed and never any issues with anything
A Lifesaver – 2 of my inks ran out, I had a very important document to print out, sign and email back, printer refused to print. What a surprise I got when the ink cartridges I ordered 2 days earlier arrived at that moment. Quality inks at the right price with speedy delivery, can't beat the service.
Great service – Incredible service every time. Order one day receive goods next. Highly recommended. Also prices are competitive. Have never been disappointed.
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