I purchased 1L bottle of Frenchmaid hollandaise sauce online on Sunday. Very easy site to navigate and order, was thrilled I was able to buy it, as a non-business customer. It arrived safely, great packaging, perfect product, well protected, fast delivery, a seamless transaction. Email updates from start to finish. I highly recommend M.O.S.… Read more
simplicity and ease of ordering. That's important to me as some sites you waste so much time going around in loops, just to pay for items. Ridiculous! Good businesses realise that if a customer is going to spend, you have to make it a quick process or the customer will buy elsewhere. Will purchase again.
Reviews with attachments
Great Communication from ordering to delivery also a excellent product Show details
High quality and affordable prices – Trustworthy and the item quality was beautiful and affordable. I ordered bulk tissue box, the item as described, the shipping was very fast 2 days and they keep you updated about the shipping process. I love it and will be ordering more and again. Show details
Best price and excellent service – I just wanted to give a big shoutout to Melbourne Office Supplies! I ordered some photocopy paper online, and I was so impressed that it arrived in just three days. Thanks for the fast service! Helen Huang Show details
Great experience – I bought a paper guillotine, and some other stuff. I ordered for click and collect and was able to collect my purchase within hours. I will be buying the majority of my supplies from here now. Show details
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Can't believe it. Just don't buy from them – I've ordered some foam boards, and they are unbelievable. Packing box is terribly dirty, and inside boards are fully covered with dirt. A picture is worth a thousand words. Show details
Latest follow-ups
We needed top quality A4 paper in a hurry. Our order was expedited without delay and arrived 48 hours later. Order arrived in good condition. Exactly the amount ordered. Excellent service. I would definitely order from this supplier again. Show details · 1
Follow-up · So the paper was top quality and performed well, without buckling or sticking. The packaging was intact. They provided continual updates on where it was and an ETA
Positive reviews
ordered paper towels for my club, the price was good, when they sent the receipt, it was even cheaper. very happy with prices and delivery time. would highly recommend them. Show details
I ordered 3 Diaries, It was very easy to place an order and make payment. The receipt for payment and delivery advice came quickly. Delivery to my Melbourne based suburb occurred within 24hrs, unheard of. I will deal with Melbourne Office Supplies again. Cheers CK. Show details
We made out first order with Melbourne Office Supplies last week and we were pleasantly surprised on how easy it was from start to end. Searching on the website to the product information and checkout worked seamlessly!!
Negative reviews
Ordered 30 September, received 31 October. Most important item Duracel 9V battery. I got a Mallory battery (never heard of it) and I wanted the quality of the duracel. So not happy at all.
Incorrect item sent, was promised a re delivery by the companies own driver that never showed up, had to purchase items elsewhere as they were required for a booked job. Was offered a refund within 3 days, it has been 7 days and still no refund. Empty promises and pathetic service.
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Payment accepted. Product supply refused – I ordered and paid online and then received this email which sounds like a phishing attempt for my personal details for identity theft. I supplied the requested information and they didn't respond. I further requested a response and still they didn't respond - It's a violation of consumer rights to accept payment and then decline to provide the… Read more
product.
"Hi Robert
Your order has been flagged as requiring a fraud check.
To enable our system to proceed with your order we have to verify your information.
Please send us an email that includes your order number and a form of ID showing your name and address.
If this information matches your order will proceed without delay.
If not it will be flagged for further investigation.
Thanks so much for your assistance and patience in this matter."
Recent reviews
They provided amazing service from start to finish. Communication was very easy, and the whole process felt smooth and stress-free. The staff were extremely friendly, understanding, and genuinely helpful. They made me feel valued as a customer, and… Read more · 1
I really appreciated how approachable and professional everyone was. They also gave me a great deal, which made the experience even better. I would definitely recommend them to others.
Follow-up · What was the great deal? I received 25 boxes of Maram paper for around $500, whereas other companies were charging close to $1,000 for the same quantity. As a growing business that goes through paper very quickly, this deal was extremely helpful and made a real difference. What made it stress-free? The communication was excellent. Whenever I… Read more
Great value of products for price compared to other retailers! Very pleased with the order confirmation email that came with some great information on further deals and specials to refer to if necessary. Products haven't arrived yet but already left satisfied! Show details
Excellent service, quickly delivered and perfect product. We ordered a white board which was inexpensive and truly looks better than any we saw on the market. Extremely inexpensive. Plus free delivery. How good is that! Will order all my office products from here on. Thanks team Show details
Although the product purchased was on backorder, the team was pleasant to deal with, was prompt with providing updates and getting in touch when the product was ready for dispatch.
Great communication from moment I placed order. Quick delivery, Items received next day. Great price. By far my favorite office supplies store, even stock items I cannot find elsewhere. Show details · 1
Called the 1800 number and was met with incredible service by Andrew. He displayed a friendly willingness to help me source and locate the exact folders we were after. Turns out they were a discontinued stock and we were able to purchase all remaining stock from Melbourne Office Supplies to tie us over. Success for both of us! Show details · 1
Very happy with my purchase, it is as described, and much cheaper buying it direct instead of on Ebay. I ordered it at 1.35pm on Monday & it was at my door on South Coast NSW before 9am Wednesday. Show details · 1
I am so impressed by the quality of the product and the service I received! The product is excellent quality and was delivered to me interstate in only a couple of days! I am a new, very happy, customer! Show details · 1
Find out how Melbourne Office Supplies compares to other Office & Stationery Shops
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I have bought my kids school stationary here for the last 3 years and just ordered for next year after obtaining my school’s items list. I got in contact with their team about price matching just a few of the items on the list, which they did. Free delivery is also always appreciated and we hit that minimum pretty easily. They make it pretty easy and they are prompt with communication. Show details · 1
Wide range of products ensuring all office requirements are catered for. Competitive prices on all products. Happy we found Melbourne Office Supplies for our requirements! Show reply
Starting out with the service I found these guys through a google search for digital audio recorders and found their prices competitive with a good range of recorders. Unfortunately the manufacturer could not deliver the one I ordered and I was contacted quickly (and late at night) to be advised of that with a suitable recommendation provided.… Read more · 1
This recorder had great reviews and I accepted it immediately.
The recorder was shipped quickly with good communication from the seller.
It arrived today and is everything i wanted and so easy to use. I am looking forward to getting on with using it and glad I ordered through these guys, they will look after you!
Easily found what I was looking for and only close by business that sold what I was after. Reasonably priced too. Easy to order, quickly delivered and kept updated throughout. Highly recommend. Show details · 1
Melbourne Office Supplies was affordable, shipped rapidly, the product arrived so fast and the staff sent a lovely personal email as well. Wonderful experience! Thanks Melbourne Office Supplies :) I will be purchasing again! Show reply
LOVE ordering from this company. Excellent customer service and speedy delivery. I'm Sydney based and have no hesitation ordering from these guys who are Melbourne based. Happy customer here !!
I have purchased from MOS through my work and personally because they have fantastic prices (lowest I could find) and the service has been excellent and efficient. Show details
This Company exceeded my expectations. Not only were their prices excellent, but their customer service was also really good. I was communicated with at each step and my parcel was delivered to my door by courier in less than 48 hours. Even with the postage costs, my order worked out so much cheaper than if I had ordered the same items from a… Read more
well known office supply company. I highly recommend this Company for all your stationery needs and I will most definitely order from them next time I need office supplies.
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Hi Carmel, Thank you for your… Read more (+1 reply)