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Innovate Energy

Innovate Energy

5.0 from 22 reviews · View Statistics
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Reviews

5.0
22 reviews
5
(22)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.8 (14)
  • Product Quality
    4.9 (11)
  • Return Claim MadeYes (0) · No (14)
  • Shipping
    5.0 (1)
  • Customer Service
    5.0 (22)
  • Timeliness
    5.0 (22)
  • Job Satisfaction
    5.0 (22)
  • Rates and Fees
    4.8 (19)
  • Installation
    5.0 (18)
  • Warranty Claim MadeYes (0) · No (12)
  • Purchase Price$4,105.00
Previous
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Jack
JackSouth-Eastern Region, NSW

6.6kw solar plus battery.

published

Innovate Energy bent over backwards to help us with the purchase and installation of our solar system and battery.
Every went smoothly and the end result is excellent.
Throughly recommend this company.

Value for Money
4/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you Jack! I'm so glad we could help. Kind regards, Aleisha - Innovate Energy

Quality customer service

published

From my first meeting explaining options available on solar products e.g panels, inverter, etc until the final installation and completion of works the Innovate Energy team were polite and communicative. The office based staff were responsive while the onsite team were professional and timely managing to steer their way around the prevailing inclement weather - I would thoroughly recommend Innovate Energy to anybody proposing to navigate the pathway to solar energy.

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you so much John! :)

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The reviewer stated that an incentive was offered for this review

Other Electricians

 
 

0.0
(1,234)

Great Customer Service

published

Very impressed with the service we have received from Innovate Energy. We initiated the process and within a week the panels were installed. Quick, efficient and friendly staff. Innovate Energy organised all the allied paperwork for energy certificates and liaison with our energy provider.

Value for Money
5/5
Customer Service
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you Dawn :)

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The reviewer stated that an incentive was offered for this review

Trevor Mills
Trevor MillsIllawarra, NSW

Quality service from beginning to end!

published

From the sales team at the beginning, the admin staff to final installation, innovate energy have been fabulous! They gave easy clear information and answered all my questions regarding solar! The installation was smooth, professional, friendly and no mess left! Brilliant!! I would definitely recommend this company if you want to instal solar! Can’t wait to start doing my bit for the environment and saving some money! Thanks Innovate!

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you so much Trevor! :)

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  • Verified

Excellent Service

published

We had problems with our electrical box shorting out & a burning smell coming from the box. Innovate Energy gave us advice over the phone and booked us in quickly. The electrician arrived on time, clearly explained the fault & the process of fixing the fault. The fault was fixed and we are extremely hsppy with the service we received.

Value for Money
5/5
Customer Service
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you Kez!

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The reviewer stated that an incentive was offered for this review

Roc
Roc
  • 2 reviews
  • 2 likes

Impeccable service

published

Impeccable service from start to finish. Competitive quote, great explanation on products, fast turn around from acceptance to installation. Installation was seamless. A team of professionals, can’t recommend highly enough!

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you Rochelle! :)

joepalucci
joepalucciIllawarra, NSW

Exceeded expectations

published

Eddie and Matt were very professional during the installation of the power points and Tastic light. They rang prior to attending to ensure they arrived with all the required equipment and again when on their way. Their workmanship and attention to detail was impressive and very much appreciated, they kept us informed throughout the whole project and ensured the installation met our expectations. The whole process from the first phone call to book the installation to work being completed was a very positive experience. I highly recommend this company. A big thank you to the whole team.

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you Joe!

Lynne Dive
Lynne DiveIllawarra, NSW

Happy with aircon

published

From the efficient response to our enquirie and promt quote to the on time completion ,dealing with Jack snd his team was positive . Would recommend them and are happy with the result

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you so much Lynne!!!

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The reviewer stated that an incentive was offered for this review

Other Electricians

 
 

0.0
(1,234)
Dunco
DuncoIllawarra, NSW

Great Team.

published

We were impressed with the professionalism of the company. The knowledgeable staff and the punctual and courteous tradies. Done great job and explained how the inverter works in conjunction with the smart meter

Value for Money
4/5
Product Quality
4/5
Innovate Energy
Mathew F.Innovate Energy

Thank you so much for the wonderful review! :)

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Robyn
RobynIllawarra, NSW

Good work

published

Pleasant workers. Adhered to covid regulations. Staff answered all my (probably dumb) questions. Installation went well, no issues. Looking forward to their on-going support and follow up that will be provided in the future.

Value for Money
4/5
Customer Service
5/5
Innovate Energy
Mathew F.Innovate Energy

We are always happy to help! Thank you so much Robyn :)

Solar experts

published

Highly recommended Innovate energy, top service and advice with the best products in the market. My solar system was booked in quickly and professionally, Matt and his team made the procedure a very easy process.

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you Doug! :)

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The reviewer stated that an incentive was offered for this review

Other Electricians

 
 

0.0
(1,234)
Terry
TerryIllawarra, NSW

Great efficient service

published

I found that Innovate Energy were a very good company to deal with. The service, advice and price was great. The aircon installation was timely and of high quality. I would recommend thi company in the future.

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you so much Terry!

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Belinda
Belinda
  • 3 reviews
  • 1 like

Very happy with service and installation from team at Innovate Energy

published

Extremely happy from start to finish with all of the team that I have dealt with at Innovate energy great service- inquiring, installing and with follow-up on my solar installation. Could not recommend more! Great company to deal with!!

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you so much Belinda! We are so glad you are happy :)

Great service all round

published

Very easy people to deal with. Always willing to answer questions & provide helpful advice. Installation was booked quickly & installers turned up on time & completed the installation within a day. Highly recommended.

Value for Money
5/5
Product Quality
5/5
Innovate Energy
Mathew F.Innovate Energy

Hi Andrew, thank you so much for your review :)

RMW
RMWSydney, NSW
  • 2 reviews
  • 1 like

Happy with our Solar Panels

published

Innovate kept us fully informed throughout the whole process, advising the best location and number of solar panels most suitable for our needs. All the staff, from office to installation, were friendly, explaining in layman's terms the answers to any questions we had.

Customer Service
5/5
Timeliness
5/5
Innovate Energy
Mathew F.Innovate Energy

Thank you for your review :)

Questions & Answers

Frequently Asked Questions about Innovate Energy

Is Innovate Energy a local business?

Yes. Mat and Jack, the owners, of Innovate Energy and their staff were born, raised and now live and work in the Shoalhaven and surrounds.

If I have a concern about something solar, air conditioning or electrical related - am I able to call and speak to someone straight away?

Yes. Call Innovate Energy on 1300 911 767 and a team member will be able to answer all of your questions.

How long has Innovate been around?

Innovate Energy was originally Innovate Air and Electrical. It re-branded in 2020, using brighter colours to reflect the pride they take in their work and their positive and supportive workplace, plus a more inclusive name to include their solar works. They have been in operation since August 2016.

Where is Innovate Energy located?

They are on Quinns Lane in South Nowra. They are the big blue building, with the blue cars and blue fence, right across the road from Harvey Norman Commercial Division.

What does the company do besides Solar installations?

Innovate Energy has a team of experienced Electricians, including Level 2 Electricians, who can take care of all of your electrical needs, from changing a light bulb to rewiring a whole house, supply upgrades and meter box works. They also supply and install wall mount split system and ducted air conditioning.

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Details

CategoryOnline Shops, Solar Panel Installers, Electricians and Solar Retailers
Solar Connection TypeGrid-Connected and Hybrid
Services ProvidedElectricity Retailer, Installer and Solar Product Retailer
Clean Energy Council Recognition Accredited Installer and Approved Retailer
Solar Connection TypeGrid-Connected and Hybrid
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