Install a Veranda

I absolutely would not recommend - the amount of issues and leaks this veranda has and when you ask the licence Builder/Plumber to come back he is rude, unfair and unreasonable. Also they will do their “scare tactics” with their lawyers if their verandas cause building defects. You then will need to get in contact with the legal board and commissioners to see if the lawyer is writing letters correctly. This company makes a lot in labour and slaps the materials together in 1-2 days. Get a quote and do the job with Melbourne best verandas I re...

Signed up in Dec 2021 trade manager came out in Jan 2022 wrong permit submitted to council its now June and we are still waiting. There is no communication unless you contact them and it still takes a week or more before they reply if I could cancel and get my money back I would.

First decent rain since we had the verandah installed and it's leaking from absolutely everywhere. Note also the sawn off down pipe that was left behind from the job. One of several things that we've been left to clean up. Genuinely terrible job

We had our awning built in March and are still waiting for receipt of payment and building certificate. We also have a couple of leaks which the installer Darren was aware of. We had Darren some screening and roller shutters for us on the side,
And he never finished the job but was happy to take our money, promises given over and over again but all lies. Although this side job was not officially done by install a verandah he is one of their contractors. To think they hire a person who treats their customers like this is disgusting. They would not even help us at all. So no I would not recommend them
There is no integrity from them at all

Don't use! - Too many cooks in the kitchen.

A salesman who passed on incorrect design information. Installers didn't turn up on the scheduled day. Admin who stopped responding.
Thankfully part of the issue was flagged by the builder before being erected. The Director contacted me to resolve the issues and got it rectified, so there is some credit to that (but that was due to my non-payment, doubt I would have heard if I'd paid already).
Now, as soon as the issue was rectified, I received 2 emails, 3 phone calls in less than 24 hours to pay the balance!! I had my phone on silent during work hours.. give me a chance! Borderline harassment.. I will pay, relax.

Terrible job. Absolutely horrible final product. Leaks, rivets not lined up, can see daylight through it. Gutter leaks as rivets not lined up either. Shoddy workmanship from the very beginning. Would never recommend

Received a quote for a veranda on Saturday.. red flags galore when the salesman starts by saying "This is what the price should be..$47,000"". Then proceeded to tell me that permits and surveyor was free.. doubled back when I questioned him and admitted it was built into the price.. then said I could get $3500 by putting up an advertising sign and then they were doubling the discount at the moment.. hmm. They proceeded to tell me if I was prepared to sign up on the day , he would call Stratco and work out a better price.. do people still fall f...

I can't believe this company can operate in such a un-orangised fashion. It has been 3 months since I paid my deposit and I'm still waiting for council approval because it took 2.5 months for the plans to be lodged with council and now I'm being told that they need to check something else with council because Install a Veranda's own convincer didn't make it clear to council what is actually require even though we have council approval - I wouldn't recommend this company to build a kennel for my dog let alone anything as complicated as a verandah

We have just had Install a Veranda put a verandah on our house, we are thrilled with it and it will certainly be a great space for the future. Cliff & Taylor installed it and they did a excellent job, were polite and respectfull. All the staff have been great.
would recommend Install a Veranda to do another project for us.
Well done .

Recently had my veranda installed by install a veranda....
Had the pleasure of meeting Warwick who displayed fantastic customer service.
Thank you to Ben and Nathan who did an amazing job with installation and were very professional and great guys also.
Very happy with the finished product and would recommend install a veranda.
Thanks to the team at install a veranda!

Fantastic job can't be any happier with the services we received. Alana Lanza who took care of my project is a lovely lady who helped me so much during covid19 restrictions to completed my beautiful carport.i am very pleased with install a veranda company and if any one is looking to build a carport this is a company for you . Thanks so much great job

Very happy with our Pergola.
Stratco products used is of great quality. The installers know exactly what they’re doing. Got straight to work, finished ahead of schedule and cleaned up afterwards.

My veranda was installed on 18 Nov, 2020. It has been taken a long time for the job to be done due to the Covid. Now it has turned out a fantastic veranda, high quality and the man was so attention at the details. So happy with the service. I highly recommend Install A Veranda.

I recently had Install a Veranda provide me with a Stratco outdoor veranda.
Many hurdles with local council permits, developer requirements and communication of information issues over 11 months meant patience, persistance , perserverance and frustration by all parties saw it finally installed.
The 2 installers were very efficient and polite and completed the job with no issues.
I am happy with the completed project and look forward to spending time outdoors under the veranda.
It is a shame that it took so long to complete.

If you or anyone you know of have had any structure requiring a building permit built by this company then check your building permit papers are all in order with your local council because their building surveyor called online permit solutions building surveyor [Name Removed] BS_U1588 has had his building surveyors registration cancelled by the Victorian building authority for 3 years from 20th February 2020 for dodgy work, you can check this for your self on the Victorian building authority web page go to the disciplinary register section a...