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Install a Veranda

Install a Veranda

2.6 from 21 reviews · View Statistics
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Reviews

  • Customer Service
    2.7 (21)
  • Timeliness
    2.5 (20)
  • Job Satisfaction
    3.0 (17)
  • Rates and Fees
    2.4 (20)
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Crystal Fonua
Crystal FonuaGreater Melbourne (Inner), VIC

Veranda

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Cathy
CathyGreater Melbourne (Inner), VIC

Long wait

published

Signed up in Dec 2021 trade manager came out in Jan 2022 wrong permit submitted to council its now June and we are still waiting. There is no communication unless you contact them and it still takes a week or more before they reply if I could cancel and get my money back I would.

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Install a leaky verandah

published

First decent rain since we had the verandah installed and it's leaking from absolutely everywhere. Note also the sawn off down pipe that was left behind from the job. One of several things that we've been left to clean up. Genuinely terrible job

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Not so good

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We had our awning built in March and are still waiting for receipt of payment and building certificate. We also have a couple of leaks which the installer Darren was aware of. We had Darren some screening and roller shutters for us on the side,
And he never finished the job but was happy to take our money, promises given over and over again but all lies. Although this side job was not officially done by install a verandah he is one of their contractors. To think they hire a person who treats their customers like this is disgusting. They would not even help us at all. So no I would not recommend them
There is no integrity from them at all

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A stressful, erroneous and drawn out process.

published

Don't use! - Too many cooks in the kitchen.

A salesman who passed on incorrect design information. Installers didn't turn up on the scheduled day. Admin who stopped responding.
Thankfully part of the issue was flagged by the builder before being erected. The Director contacted me to resolve the issues and got it rectified, so there is some credit to that (but that was due to my non-payment, doubt I would have heard if I'd paid already).
Now, as soon as the issue was rectified, I received 2 emails, 3 phone calls in less than 24 hours to pay the balance!! I had my phone on silent during work hours.. give me a chance! Borderline harassment.. I will pay, relax.

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Elicia
EliciaGreater Melbourne (Metropolitan), VIC

Wouldn't recommend to my worst enemy

published

Terrible job. Absolutely horrible final product. Leaks, rivets not lined up, can see daylight through it. Gutter leaks as rivets not lined up either. Shoddy workmanship from the very beginning. Would never recommend

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Michael
MichaelGreater Melbourne (Metropolitan), VIC

Interesting method of quoting

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Kaye Evans
Kaye EvansGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like

Don't waste your hard earned money with this company

published

I can't believe this company can operate in such a un-orangised fashion. It has been 3 months since I paid my deposit and I'm still waiting for council approval because it took 2.5 months for the plans to be lodged with council and now I'm being told that they need to check something else with council because Install a Veranda's own convincer didn't make it clear to council what is actually require even though we have council approval - I wouldn't recommend this company to build a kennel for my dog let alone anything as complicated as a verandah

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Bev
BevGreater Melbourne (Outer), VIC
  • 2 reviews

Great Job done and such a asset to add to our house

published

We have just had Install a Veranda put a verandah on our house, we are thrilled with it and it will certainly be a great space for the future. Cliff & Taylor installed it and they did a excellent job, were polite and respectfull. All the staff have been great.
would recommend Install a Veranda to do another project for us.
Well done .

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Michael
Michael Greater Melbourne (Outer), VIC

This is perfect !!!

published

Recently had my veranda installed by install a veranda....
Had the pleasure of meeting Warwick who displayed fantastic customer service.
Thank you to Ben and Nathan who did an amazing job with installation and were very professional and great guys also.
Very happy with the finished product and would recommend install a veranda.
Thanks to the team at install a veranda!

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Fantastic job, install a veranda is the best company for you.

published

Fantastic job can't be any happier with the services we received. Alana Lanza who took care of my project is a lovely lady who helped me so much during covid19 restrictions to completed my beautiful carport.i am very pleased with install a veranda company and if any one is looking to build a carport this is a company for you . Thanks so much great job

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WTG
WTGGreater Melbourne (Outer), VIC

Happy Customers

published

Very happy with our Pergola.
Stratco products used is of great quality. The installers know exactly what they’re doing. Got straight to work, finished ahead of schedule and cleaned up afterwards.

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Mandy
Mandy
  • 2 reviews

Good job

published

My veranda was installed on 18 Nov, 2020. It has been taken a long time for the job to be done due to the Covid. Now it has turned out a fantastic veranda, high quality and the man was so attention at the details. So happy with the service. I highly recommend Install A Veranda.

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Cheryl
CherylGreater Melbourne (Inner), VIC
  • 2 reviews

Finally-A Veranda

published

I recently had Install a Veranda provide me with a Stratco outdoor veranda.
Many hurdles with local council permits, developer requirements and communication of information issues over 11 months meant patience, persistance , perserverance and frustration by all parties saw it finally installed.
The 2 installers were very efficient and polite and completed the job with no issues.
I am happy with the completed project and look forward to spending time outdoors under the veranda.
It is a shame that it took so long to complete.

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Building permit

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Questions & Answers

WGoldberg
WGoldbergasked

Where can I call? thank you

1 answer
Sue22
Sue22

Don't call! Run for the hills. Very poor workmanship.

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Extra Information

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