142 reviews
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Had my old Rheem heat pump replaced by this pump. JR Gas and water installer (Jordan) was on time professional informative and all round very excellent and all installed and working within 90 minutes. The heat pump is awesome. The water heated quickly so very cheap to run. Setting up the clock and controlling the timer simple. Would highly… Read more · 1
recommend both JR Gas but without doubt this Rheem heat pump. Fortunately, with their excellent warranty and construction I doubt I will need to get a new one for 20 years!
We decided on a Rheem Stellar 315 electric HWS, due to its long warranty, no noise, and no moving parts - and cheap to run with 8c EV tariff + solar during the day. Didn't take long to get a range of prices, many well over $3,000 installed - even with our circuit being bang up to date. So $2,499 for a fully installed system seemed too good to be… Read more · 1
true. However the reviews didn't lie.
J & J turned up this morning around 6:45am, and were done before 9am. They were friendly, knew what they were doing, and did a clean job which was much tidier than the previous installation.
TL;DR - these guys install hot water systems all the time, that's why they're so quick and so good at it!
PS we were offered $25 for this review, which I was going to leave anyway!
The Rheem hot water tank was easy to install, and the installation manual was clear and well-written. My plumber was very happy with the product quality and mentioned that the instructions made the installation process straightforward. Overall, it’s a great product, and I’m very satisfied with my purchase. Show reply
Our Rheem hot water system finally gave up after 19 years of service. It was a Thursday and I was keen to get a new system in place before the weekend. Installed Today were not only competitively priced, they had a new Rheem AmbiPower heat pump delivered and installed by 3pm Friday afternoon. Ordered online at 9pm Thursday evening, delivered… Read more · 1
Friday morning and installed Friday afternoon. That's quick! Josh was excellent. Polite, professional, tidy and did a great job on the install. The system is running perfectly. I have no hesitation in recommending Installed Today!
Great experience with Installed Today. Two Professionals did a fantastic job replacing our old hot water system. The work was done professionally and quickly, and the installation was completed on time. The new system is working perfectly, and the price was very competitive compared to other quotes. Very happy with the service and highly recommended! Show details · 1
The speed and quality of service has been absolutely astounding and the price is by far the cheapest I could find. Great doing business with you and will definitely be using again in the future Show reply
Ordered I store heat exchange hot water system through install today. Very easy website to navigate the Installation was on time. Good communication and installed by Kris and Charlie from JR, water and gas. Excellent tradesmen. Show reply
Had our 20 year old leaking 250l Dux hot water system replaced with a 160l Dux. Job completed by Joshua and Charlie from Installed Today. Nice neat job. Saved over $500 from other quotes provided. Show reply
Positive reviews
Install today had the best price out there by far. They made the whole buying process very easy. Definitely recommend anyone looking to buy hot water systems to get a quote off these guys. Show reply
Great experience. Honestly had doubts for the prices being quoted, but seems like it's all running well and the install site looks good. Truly no complaints - ordering and booking was easy, didn't have any extra surprise costs on the day, and the install was on time and done well. Show reply
Installed Today was excellent in sorting out a heat pump hot water system, in quick turnaround time, and for a very solid quoted price compared to competitors. Highly recommended! Show reply
Negative reviews
I’m really disappointed off this service and I’m not suggesting to anyone . I bought my Hot water system in November last year and they supposed to install it in few days and I’m still waiting .
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Scam that downloaded malware to my phone. Run don't walk
Hi MMM, This review is false and defamatory. … Read more
Very misleading pricing on the website – We've purchased the hot water system online and while I thought I understood the pricing and calculated my cost based on information provided on the website, expecting that any additional charges will just be discussed prior to the installation as my husband was at home. The normally one hour installation in two people took 4 hours and they made… Read more
half asked effort to clean up the mess... We ended up getting an invoice and paid extra $600 on the top of the expected cost based on the site info and none of the extra charges were mentioned on the installation day at all. Simple phone call or just a chat from the installers would save us a big disappointment. Could have picked someone local for much cheaper if we knew how much it's gonna cost us.
Good Morning Marcela. It's unfortunate to hear… Read more
Recent reviews
Installed Today had a quick turn around from the ease of ordering online to the delivery the next business day. Our existing Hot Water system was on the way out, it has been repaired too many times and is no longer running efficiently. Installed today had the best price around and delivered our new system with care. Show reply
i got 4 quotes before looking into installed today. they were $250 less than the closest like for like quote. guys came out on time and quickly replaced the system Show reply
I am very happy and impressed by the level of service provided by Installed Today in regards to the replacement of my gas hot water heater, the whole process from start to finish is flawless and would highly recommend if you want a good price with top workmanship Show reply
Great communication, everything including installation date was confirmed within 3 days Product/hot water system & valve kit shipped within 2 days… If the installation goes as efficiently as the ordering it will be fault less Show reply
Really happy with our experience purchasing our Rheem hot water system through InstalledToday. The ordering process was simple and straightforward, communication was great, and the delivery turnaround was quick. Would definitely recommend InstalledToday to anyone looking for a reliable hot water solution. Show reply
I purchased the Rinnai Enviroflo GR300 from Installed Today. The supply price was very competitive and delivery arrived within two days. The installer was professional and completed the installation smoothly without any issues. Show reply
Fantastic job installing the hot water system at our tenant’s place. The work was completed professionally and on time, with clear communication throughout. The system is working great and the service was excellent. Highly recommended! Show reply
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Great experience. Customer service could not be faulted. Delivery occurred within 24 hours Show reply
Fabulous service, super fast delivery and no drama's. Highly recommend these guys Show reply
Ordered a new Rheem 315L hot water system. Great price, $300 cheaper than other online sites. Super cheap delivery, and system turned up 2 days later. Will be using these guys again and recommending to my friends. Show reply
Fast delivery, hassle free service and great pricing. Would recommend. Show reply
Good price good communication and very quick delivery well pleased Show reply
Cheapest price online came with everything i needed and super fast delivery will recommend to all my friends Show reply
Excellent service -- unit ordered on Sunday after a breakdown, delivered on Wednesday, as promised -- would use again Show reply
Competitive pricing, quick and well priced shipping. Got the hot water back up and running in just a few days! Show reply
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