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Instarem

Reviews

(285)
(103)
(4)
(6)
(82)
  • Transparency
    4.4 (262)
  • Rates and Fees
    4.4 (149)
  • Timeliness
    4.4 (148)

This is good. Helpful

published

Easy to use and handle... Real time.. can send money in secs. easy ,convenient and simple to transfer money. Good Exchange rates. it is a perfect way to transfer money.

Transparency
Rates and Fees
Timeliness
Himansu Kesari

Himansu KesariSydney, NSW

  • Verified customer

Simple Money Transfer

published

I have used Instarem many times to transfer money and trust me it's very easy and convenient and simple to transfer your money using Instarem. Overall It has a good service.

Transparency
Rates and Fees
Timeliness

The reviewer stated that an incentive was offered for this review

Megha

MeghaHobart, TAS

Increase reward point based on transaction

published

Increase reward point based on transaction. So we can redeem that point in our next transfer.

Overall, has a good service. Received money on time. We can recommend to friends to use this service.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Megha, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

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Sarath

SarathCanberra Central 2601, ACT

  • 3 reviews

Simple and hasslefree transfer

published

using Instarem for well over 4 years now. Great Service. I have used Instarem many times to transfer money and its very easy and convenient to transfer your money using Instarem. Excellent Exchange rates. Kudos!

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem
Isuru

IsuruGreater Melbourne (Outer), VIC

Extremely Poor Service!!

published

Extremely Poor Service. Waited over 1.5 weeks and still waiting after sending all supporting documentation requested. Called two times and supporting team once denied the receipt of documents and clearly haven't looked into email attachments. Also, not the first time it happened, advised anyone with urgent need to send money, not to fall for the rates unless like to risk waiting LONG TIME!

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem
jyoti j.

jyoti j.Greater Melbourne (Inner), VIC

  • Verified customer

Easy and hassle free money transfer

published

I have used Instarem many times to transfer money and trust me its very easy and convenient to transfer your money using Instarem. Very happy with the exchange rate as well.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Jyoti, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

Varun

VarunSydney, NSW

Very convenient

published

I am using instarem applicatiom since last 4-5 years and its very easy to use and convenient compare to other remit apps in the market. Their rates also very competitive and

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Varun, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

HFC

HFCGreater Melbourne (Metropolitan), VIC

Very convenient money transfer

published

It has already been a year that my wife and I are using Instarem for our overseas money transfer. So far, we haven't encountered any issues yet. Fees are soundly reasonable.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

Neelam

NeelamPerth, WA

Refunding transaction amount without specifying reason

published

After I transfer money to InstaRem, my transaction status automatically shown as request for refund. When I enquired with customer care, I was told because of policy changes they are refunding my money back and they will not be able to process my transection. No specific reason is given why my transection did not take place.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem
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SSS

SSSSydney, NSW

Excellent transfer rate

published

Have been using Instarem for more than a year. Very happy with the services and best rates. Plus, also can get the money on time as promised. This is highly recommend.

1 comment
Instarem
Team I.Instarem

Hi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

Aileen

AileenMetropolitan Adelaide, SA

  • Verified customer

Seamless overseas money transfer

published

Been looking for a good overseas money transfer, and found InstaREM. The rates are great, the fees are reasonable. After account setup and verification, the first transfer completed within 1 business day.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

The reviewer stated that an incentive was offered for this review

It is perfect!!

published

Instarem offers best rates in the market and convenient and easy to use. It charges a minimum fee on transfer and the money gets transfered on time. Thank you team for the best services.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

The reviewer stated that an incentive was offered for this review

  • Verified customer

Have been using it since I have started remittance. Kudos to 5 years of relationship!!

published

Best rate that you can get with minimal charges!! Sending money to overseas with Instarem is soo simple and easy to add more to it's benefits. Thanks Instarem for your great service!

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Manas, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

soo simple and easy

published

Sending money to overseas with instarem is soo simple and easy..funds got transferred in few minutes and no more waiting period. Good exchange rate and excellent service with the team as well.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Nisha, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

Joi

JoiSouth East Queensland, QLD

Great service

published

Always get money gets credited to my overseas account in a few minutes. Thanks Instarem for your great service! Even the renewal of account was pretty easy! Much better than many other similar companies!

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Joi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

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Shiva

ShivaSydney, NSW

Excellent Service

published

In just matter of 2 min funds got transferred in overseas account. I recommend instarem as the best service provider for overseas transfer with reasonable fees and best exchange rate.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Shiva, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

Nirav

NiravGreater Melbourne (Inner), VIC

excellent and quick service

published

I found it really easy to use and very safe really enjoyed the service. the good thing is your details are safe when you next time as it shows all the past records and you don't have to repeat the details again. which is very easy to use.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Nirav, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

Substantially big amount transfer fails through Instarem

published

If there is an emergency and you have to transfer substantial amount, instarem is not the option. I tried to transfer 2 days back and it failed twice at review and authorise page. And today again the same issue. Customer care has only one reply to it that there might be issue with poli service. Poli service is an important service utilitised by many big firms and if its not working from 2 days then it would on news. I am having a second thought to continue with instarem inspite of its good rates.

2 comments
Instarem
Team I.Instarem

Hi Glen, We regret the delay and inconvenience caused. Could you please assist us with your registered email ID with InstaRem to check the issue and get back to you.

Glen
Glen

glenvishal@gmail.com

Muthulakshmi R.

Muthulakshmi R.Sydney, NSW

Faster money transfer and easy UI both website and mobile app

published

Money is transferred to the required bank in few minutes. Application UI is user-friendly both in the browser and mobile application. The customer support team always reachable and very friendly. Have referred many friends and will definitely refer in future as well.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

The reviewer stated that an incentive was offered for this review

mahe

maheGreater Melbourne (Outer), VIC

  • Verified customer

great service

published

always professional service and its easy to send money without much hassle. would recommend definitely to my friends and family for easy money transfer overseas. keep up the good work.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Mahe, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Vishnuwardhan Sivaram.

Vishnuwardhan Sivaram.asked

Any heard about ERemit? (https://eremit.com.au). They offer very good rates at zero fees? Are they genuine?

No answers
studdyone

studdyoneasked

Hi there. Can I use your company to transfer money from my bank account to a friend in Italy that does not have a bank account?

1 answer
Instarem
Team I.Instarem

Hi, Thank you for writing to us. Currently,we only remit funds through Bank Transfer.

Stella K.

Stella K.asked

Does the serviuce send to any other countries except India? Looking for an alternative to WorldRemit who have deplorable service

1 answer
Instarem
Team I.Instarem

Hi Stella, Thank you for writing to us. We do transfer funds to many countries. Kindly write to support@instarem.com to assist you more accurately.

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