TorFx

TorFX promotes the fact that it watches the market 24/7 but this did not benefit my partner. She could have done just as well herself for the large amount she transferred.

Attempted to join this service to perform a wire transfer AUS to US. Was offered an account manager who never answered the phone. Multiple phone calls from my end, different person each time, more documents required each time. No communication from TorFx on progress or requirements, just me chasing them up and being requested to send more and more information. Felt Like An Identity Theft Scam! Was requested to provide passport, drivers licence, medicare card, credit card statement, bank statement, rental agreement, rental receipt.. each time an extra bit of information was requested. Gave up in the end, signed up with a competitor and performed a wire transfer within 15 minutes.
Joke of a service

Monique was my personal account manager. She answered my many questions, and guided me through the process of doing a large transaction. Very happy it all went smoothly and got a much better rate than going through the normal banks.

Fake reviews here! Pay attention to the 'one star reviews' only. Once they have your funds you will be taken to cleaners, emails ignored, pathetic rate etc
ACCC or Queensland Fair Trading would love to hear about your experience with these clowns.

Our personal account manager walked us through the entire process and made something that is completely foreign to us a breeze. We initially used a competitor and learnt the hard way that the cheapest rates come at a cost, when things go wrong you’re entirely on your own!

TorFX are the real deal, thank you Jack!

I never write customer reviews. However after working with TorFx and specifically with Jack, I have to say this has been the best customer experience I have ever had. Jack always provided, quick polite and correct answers. TorFx was extremely accomidating. I could not recomend any other company more highly.

Our friends referred us to Jack at TorFX after they had emigrated from the UK to Australia and sent their life-savings through TorFX.

Jack was a professional and made the whole process easy, which is exactly what we were after as we aren't tech savvy. We have recently completed our transfer and saved enough through TorFX that we can almost pay off our next holiday.

It was an absolute pleasure to deal with this company.

I needed to transfer money from Australia to france to buy a property.i transferred money 6 times with TORFX and it worked perfectly everytime.i was given a contact at TORFX and dealt with him directly .Easy.no hassles.It save me $25000 by using TORFX and not my bank.Will work with them again.

Keep changing exchange rates and try to give you lowest exchange rate as possible even when their website show you higher rate.try with other exchange rate companies for better rates.

Torfx from start to finish on my first transaction was easy and smooth. From opening account to performing an exchange, it was easier than my bank!

I needed to transfer USD to NZD to close on a house, and TorFx was great to work with and I received my money promptly. I will use them again in the future!

I had never transferred money this way before. It is so much easier than the banks and the banks charge a lot for the fees. As I had never done this before my account manager Edward Zieger was fantastic and went through everything with me over the phone while I done the transfer. Now thanks to Edward the money will go through within a couple of days. I will highly recommend TorFX to other people.

Never again wanted all my privacy and ban statements here and overseas been noting but hell he has taken me nearly 7 days to transfer money never again.

Never again kept looking for information on where the funds came from supplied them with info and in the wind up the even gave them 6 months bank statements. My accountant information still wanted more so just to advise you that i
never again will do do business with this company.

Recently dealt with TorFx to receive an inheritance from the UK. The exchange rate they offered meant an extra $2300 for me compared to major bank rates. On top of that my account manager, Sara, was extremely helpful through the whole process. Advising me on the best way to proceed when I was sent a GBP cheque instead of direct deposit and offering for TorFx to get in contact with the UK solicitors if required. I was impressed they went to so much effort for someone who was most likely processing just a one-off transaction.

Timely and efficient advice
Efficient service
Easy to underestand and well explained process
Access to account manager with no problems