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World First
4.8 from 192 reviews · View Statistics

Reviews

4.8

192 reviews
  • Transparency
    4.8 (156)
  • Rates and Fees
    4.8 (156)
  • Timeliness
    4.9 (158)
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Bob Parr  OAM

Bob Parr OAM

  • 2 reviews

GREAT SERVICE

published

I have used World First for some time. They are excellent. Totally reliiable. I inadvertently sent funds to closed bank account. They responded quickly and all was well. Will continue to use them.

Incentivised ReviewNo
Kenneth H.

Kenneth H.Sydney, NSW

Great service and great savings

published

I used World First to transfer funds from overseas to a local account. Process was simple and very quick. I would 100% recommend and I would use for future trades!

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Jonathan Black

Jonathan BlackGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Wow - so quick and efficient

published

Not only quick and efficient - but also way cheaper than the regular banks. The personal account managers are helpful and my transfers have been set up easily - and now it is in place, subsequent transfers will be a breeze!

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Incentivised ReviewNo
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Hessel

HesselIllawarra, NSW

Great service & a valuable resource for the future

published

A great (and much cheaper) way to transfer funds overseas - much more appropriate than PayPal, and really useful help from a dedicated customer service agent!
We'd never used this service before, and got a personal phone call immediately on setting up the A/c to assist in making our first transaction.
Highly recommend!!

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1 comment
World First
WorldFirstWorld First

WorldFirst Review

published

Have always had a positive experience with WorldFirst. Payments always made on time and the customer service is always helpful. Have consistently used them for 3 years and have been very satisfied.

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Incentivised ReviewNo
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1 comment
World First
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Hayden

HaydenSydney, NSW

World First, world class!

published

Outstanding service. Assigned a dedicated client service person. Great rates, fast and efficient service. World First communicated at every step to ensure process was clear. Would not hesitate to use again.

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1 comment
World First
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DHLCAR

DHLCARVictoria

This is excellent service

published

Excellent customer service with good rates. Staff very helpful. Response time is very past. good benefits everyday business imports and exports. vary happy to deal with them. thanks and cheers

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Incentivised ReviewNo
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1 comment
World First
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Helen O'Malley

Helen O'MalleyGreater Melbourne (Metropolitan), VIC

Great Banking option

published

I have only been using this as my International banking option for a short time, and so far have found it to be easy to use, and the staff have been extremely helpful at all times.

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Incentivised ReviewNo
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1 comment
World First
WorldFirstWorld First

Always top service & support

published

Used World First on several occasions converting Euros to Aust dollars. The trading staff are always helpful, timely and responsive. Will assist with any issues. Excellent service levels and support.

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Incentivised ReviewNo
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1 comment
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Shin

ShinDarwin, NT

  • 2 reviews

This is my first time

published

I am still in the process of transferring money, so I am not sure how is the transaction process going to be like but so far the customer service is excellent, really quick response. Hoping the service is legit.

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1 comment
World First
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The reviewer stated that an incentive was offered for this review

Swee

SweeMetropolitan Adelaide, SA

Excellent customer service and good exchange rate

published

World First staff are very helpful, responsive and friendly. One of the reasons I used World First because of the good exchange rates. However, I hope World First can reward existing client for new client referral.

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Incentivised ReviewNo
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1 comment
World First
WorldFirstWorld First

Competitive spreads. Good customer service.

published

In my opinion, the spreads are quite good thus saving clients a lot of $ (especially compared with banks). I'm impressed that World First assigns clients with a direct contact - name and phone number of a WF staff member. They always respond to emails quickly and answer calls right away. This type of service is almost extinct these days. Why are people still using the big banks for money transfers and/or FX transactions?? You'll save both money and stress using World First.

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Incentivised ReviewNo
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Jason L.

Jason L.South East Queensland, QLD

Good in exchanging with USD, but difficult in exchanging with RMB.

published

Good in exchanging with USD, but difficult in exchanging with RMB. You have to phone the stuff to exchange RMB, can not operate online. Operating online is always better than operating via phone.

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Incentivised ReviewNo
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1 comment
World First
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Frank

FrankGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 3 likes

Highly recommend

published

The account is quite easy to setup. rate offered By Worldfirst is competitive, Especially when compared to big 4 banks. Customer service has been timely and effective. I recommend Workdfirst.

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Incentivised ReviewNo
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1 comment
World First
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Kevin and Chris

Kevin and Chris

  • 2 reviews
  • 1 like

Excellent

published

Can not fault the service provided by the team at World First. Julian Wee was helpful, responded so quickly and basically did the work for me. Being an older person I'm not that comfortable with doing some things on line particularly sending money overseas so happy to let someone do it all for me and that's exactly what Julian did. Stress free experience. Thank you. Will definitely go to World First every time. Kevin

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Incentivised ReviewNo
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1 comment
World First
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Joe N.

Joe N.

  • 2 reviews

This is one of the best services ❤

published

Amazing team, Amazing rates. Very responsive and fast. I have been using this service for over 2 years now and can't ask for better quality and rates. Make sure you get finder.com.au rates.

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1 comment
World First
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sherlockja

sherlockjaSydney, NSW

  • 3 reviews

Made my international transfer so simple

published

Having compared a few companies, World First had great reviews. Their website was very easy to navigate and the sign-up process was simple. This was followed up by both an email and phone call offering any additional assistance. The money from my transfer was in my bank account within 24 hours. Excellent!

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Incentivised ReviewNo
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1 comment
World First
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David

DavidPerth, WA

Prompt service and among the best rates

published

I have used a number of similar companies, but World First is the best. The best exchange rates I could find and prompt service, both online and over the phone.

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Incentivised ReviewNo
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1 comment
World First
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Francoise

FrancoiseSydney, NSW

Perfect Service

published

Julian was extremely helpful, supporting me through the entire process with my first transfer with WorldFirst. You have to be more proactive in following the ever fluctuating exchange rates. I saved money by not going to a major bank. It gave me full confidence to do it again that way.

Timeliness
Incentivised ReviewNo
1 comment
World First
WorldFirstWorld First

Decent exchange quick and easy

published

Easy good rates no problems what so ever. The interface is good and you are given a representative who will talk you through problems. I also called on the phone they responded quickly and were happy to assist me

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Incentivised ReviewNo
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World First
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Questions & Answers

Joe

Joeasked

where is your sydney office? and can I go there to talk about setting up an account?

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