Wow - so quick and efficient
Not only quick and efficient - but also way cheaper than the regular banks. The personal account managers are helpful and my transfers have been set up easily - and now it is in place, subsequent transfers will be a breeze!
Great service & a valuable resource for the future
A great (and much cheaper) way to transfer funds overseas - much more appropriate than PayPal, and really useful help from a dedicated customer service agent!
We'd never used this service before, and got a personal phone call immediately on setting up the A/c to assist in making our first transaction.
World First, world class!
Outstanding service. Assigned a dedicated client service person. Great rates, fast and efficient service. World First communicated at every step to ensure process was clear. Would not hesitate to use again.
Always top service & support
Used World First on several occasions converting Euros to Aust dollars. The trading staff are always helpful, timely and responsive. Will assist with any issues. Excellent service levels and support.
This is my first time
I am still in the process of transferring money, so I am not sure how is the transaction process going to be like but so far the customer service is excellent, really quick response. Hoping the service is legit.
The reviewer stated that an incentive was offered for this review
Excellent customer service and good exchange rate
World First staff are very helpful, responsive and friendly. One of the reasons I used World First because of the good exchange rates. However, I hope World First can reward existing client for new client referral.
Competitive spreads. Good customer service.
In my opinion, the spreads are quite good thus saving clients a lot of $ (especially compared with banks). I'm impressed that World First assigns clients with a direct contact - name and phone number of a WF staff member. They always respond to emails quickly and answer calls right away. This type of service is almost extinct these days. Why are people still using the big banks for money transfers and/or FX transactions?? You'll save both money and stress using World First.
Good in exchanging with USD, but difficult in exchanging with RMB.
Good in exchanging with USD, but difficult in exchanging with RMB. You have to phone the stuff to exchange RMB, can not operate online. Operating online is always better than operating via phone.
Can not fault the service provided by the team at World First. Julian Wee was helpful, responded so quickly and basically did the work for me. Being an older person I'm not that comfortable with doing some things on line particularly sending money overseas so happy to let someone do it all for me and that's exactly what Julian did. Stress free experience. Thank you. Will definitely go to World First every time. Kevin
Made my international transfer so simple
Having compared a few companies, World First had great reviews. Their website was very easy to navigate and the sign-up process was simple. This was followed up by both an email and phone call offering any additional assistance. The money from my transfer was in my bank account within 24 hours. Excellent!
Julian was extremely helpful, supporting me through the entire process with my first transfer with WorldFirst. You have to be more proactive in following the ever fluctuating exchange rates. I saved money by not going to a major bank. It gave me full confidence to do it again that way.
Decent exchange quick and easy
Easy good rates no problems what so ever. The interface is good and you are given a representative who will talk you through problems. I also called on the phone they responded quickly and were happy to assist me
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.