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World First

World First

3.8 from 13 reviews

Reviews

(9)
(0)
(0)
(0)
(4)
  • Transparency
    4.2 (5)
  • Rates and Fees
    4.2 (5)
  • Timeliness
    4.2 (5)


Peter

PeterGreater Melbourne (Outer), VIC

Excellent service

published

Great communication and very helpful through the whole process. The rates are far better than the banks and they help with setting up everything you need. Money transferred very quickly.

Transparency
Rates and Fees
Timeliness

Lisa

LisaSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Great savings on my money movements!

published

I Joined World First to move money globally, with minimum transaction fees. This Bank has certainly ticked that box, plus has a convenient and easy to use Website. My total experience has been a positive one with World First , including every member, of the World First team I have had contact with , has been ultra helpful, and have impressed me with their Professional manner and knowledge base.
I highly recommend World First Bank.

Transparency
Rates and Fees
Timeliness
Jared A.

Jared A.Sydney Surrounds, NSW

  • 2 reviews

Better than the banks!

published

I've been looking for an efficient way to send money to relatives overseas, I was using my everyday bank but the rates were appalling. Switching to World First has saved me tonnes!

Transparency
Rates and Fees
Timeliness

Great service!

published

I moved from CBA and was pleasantly surprised. The exchange rates were much better, no fee and the speed surprised me. I’ll be moving my businesses FX over to WorldFirst next.


Daniel

DanielGreater Melbourne (Inner), VIC

Worst FX company

published

Refuse to accept NRS calls. Require ridiculous information such as the passport of the recipient. Very complex and too difficult to open account. Also $2000 minimum transfer amount. There's better companies out there such as OFX or TransferWise.


Vadim G.

Vadim G.Sydney, NSW

  • 3 reviews

Don't know how to transfer money

published

I used their service a few years ago and was happy with it. However, this year they took the money converted the currency and then informed me that they don't want to do the transfer because the destination bank falls under US sanctions. They are just too lazy and incompetent to verify that the restrictions are not applicable. Used another money transfer service to make the transfer to the same destination.

Transparency
Rates and Fees
Timeliness

Bek R.

Bek R.

  • 3 reviews

Easy transfer with competitive rates

published

I had very great experience with transfering money via world first. Their support team is really helpful and quick to respond any questions you might have. I would recommend their service.

Transparency
Rates and Fees
Timeliness

  • Verified customer

Great rates & Service

published

Had a great experience making an FX transfer with WorldFirst. The staff were helpful and understanding and ensured that I got a great rate. Thanks WorldFirst

Great exchange rates

published

Competitive exchange rates and I love the convenience of being able to complete transfers on an app when it suits me

Great local service

published

Great exchange rates and they charged no fees. They have a big Sydney office where you can speak to real people too.


Neale Jones

Neale JonesHunter Region, NSW

  • 4 reviews
  • 2 likes

Too hard to set up an account

published

After 5 days I have given up trying to transfer money with World First.
In order to set up an account, they feel the need to "understand the transaction"
This involves identifying where you earn the money to pay for the transfer and whether the receiver of the money is acceptable to World first and whether or not you will use the purchased materials for the purpose that you have stated. So as a contractor you need to show them a copy of the contract that you have where you are using the materials that you want to purchase with the money transfer. What do they do with this information? Is it sold on?
In all honesty, the slightly better rates are not worth the huge waste of time trying setting up an account with World First.

1 comment
World First
World F.World First

Niall D

Niall DMid North Coast, NSW

  • 4 reviews
  • 2 likes

FAIL World First - customer last FAIL

published

I paid WF 21 March 2018, WF paid the beneficiary 3 April 2018. I had to chase them to get the transfer completed.
They did not communicate with me or offer an explanation or apology after the very poor service. Previous experience had been good, but this was a business transaction and credibility is vital. We lost more than 10 days in production time, suffered daily emails 'where's the money?' and will pay more in freight to make up for lost time. That's a FAIL.


Symbol57

Symbol57Sydney, NSW

  • 6 reviews
  • 13 likes
  • Verified customer

Ethical and Flexible

published

Questions & Answers

Joe

Joeasked

where is your sydney office? and can I go there to talk about setting up an account?

No answers

Get an answer from our members and World First representatives

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