Best Money Transfer Services

We have been travelling overseas for many years, mainly Asia. We have gone through trips to the money exchanges, banks, Post Offices or waiting until… Read more

we have got there - wherever "There" is - with varying results. This time on possibly our last trip to Bali (we have been going since 1980) I again went to the Web to find the best deal. On paper Danesh definitely had the best rates, but does it work? Firstly, they didn't specify a set quantity of AUD before they would accept an order (I didn't want AUD 300 minimum, I would rather wait until I got there and chase better rates). Ordering was easy, paying was easy and the follow up emails even easier. I was told it would be there at the rural Post Office on Friday. The emails advising me it was there arrived on Thursday. Two days! Pick up at the PO was easy as well, produce your drivers licence, sign and that was it. When I got home there was a cardboard box and inside a Star Track/Danesh envelope wit the cash inside. How easy was that, with the best rates and the fees more than acceptable. I will be using Danesh form now!

The fastest ever money transfer I experienced. Great experience great service

I was one of Instarem’s earliest users, utilizing their platform heavily for my business transactions—averaging around $100k a month. Early on, I… Read more

even built a good rapport with their CEO, who visited my office personally.

Unfortunately, a recent experience forced me to cut ties completely.

I remitted a routine SGD payment to a supplier and, assuming all was well, didn’t immediately follow up. A month later, my supplier alerted me that they hadn't received the funds. When I reached out to Instarem for a tracer, I was shocked to find out the transaction had never been executed.

Because the exchange rate had moved in a way that didn't favor them, they opted to refund me rather than complete the transfer. That was just the beginning of the headache. After waiting two weeks for the refund, I was subjected to endless bureaucratic hurdles. They required me to prove the funds were debited, demanding letters from my bank and extensive documentation—all of which I provided.

After another four weeks of silence, I finally had to escalate the issue directly to the CEO. Only then was my refund processed.

For a premium business client, being forced to beg for my own funds due to their internal errors is unacceptable. I have officially stopped dealing with Instarem. Business owners need reliability, not arbitrary delays.

WorldFirst handled my issue very well and followed up professionally until it was resolved. I really appreciate their support and good customer service. Thank you.

A simple transfer should have been quite straightforward but it was not. Two emails from me enquiring about the status of my transaction were… Read more

unanswered and the compliance department knocked it back by email without a satisfactory explanation and didn’t even have the courtesy to sign their correspondence. I raised the issue with their customer service person who never bothered to call me back.

TOTAL [Content Removed].....Rocket Remit is a [Content Removed] . before depositing money on this [Content Removed] site, they will show you that the… Read more

funds are apparently being transferred... WITHOUT SENDING TXT MESSAGES to both parties, and then they wanted to charge me $25 admin fee. Please beware that they are total [Content Removed]. Before you decide to deposit money, check out the other sites, which have fewer fees, and they follow up on your request to send txt messages to both parties

DON'T, JUST DON'T! I wanted to send money to my wife in China. I transferred the appropriate amount. But, there was some hiccup they could not… Read more

clearly define. They ask if wanted a refund, ok yes. 5 days later still no refund. Every attempt a contact was met with blaming me and I need to prove the money was sent. They know that had the money but wanted me send a copy of my bank statement.... Bank statements at my bank are only produced every 6 months. Basically, they stole my money, and they know it.

Do not go to any place using this system, they CHARGE THE CUSTOMER for the privilege of paying with a card. Not on at all. Check prices at point of sale.. no stars for tyro.

Giving three stars for the speed of the transfer and the couple of nice customer service officers I spoke to, however when I called up to ask a… Read more

dealer to help me do the transfer over the phone the dealer could not have been ruder or more uninterested. I was new to the service and wanted to make sure I did everything right so as not to make a mistake transferring my money, and he made me feel so stupid to the point where I almost lost my temper. Only when I snapped and called him out on his tone did he become even slightly more helpful. When people are calling you to transfer their precious money and savings, maybe don’t make them feel like an inconvenience, and actually EXPLAIN how to do the transfer rather than sitting silent on the other end of the line and answering in one syllable grunts. Baffling how anyone is supposed to trust your dealers with their money when this is the standard of service. Honestly such an unpleasant experience. A real shame because the rest of the process was pretty good.

Western Australia: I drove for around 3 hours to 5 locations including Joondalup, Mirabooka, Morley, and 2 others locations trying to collect money.… Read more

Half of them are closed down and the other half, you can only send money. I will tell my sender to cancel the transaction from the sending country and to get the money back. A waste of my time and fuel. I believe the agents are abusing the company. Next time I will stick to a more reputable company like Western Union. What a shame!

Warning - do not use WISE. My brother has learning difficulties. They just locked my brother out of his account, took his money and closed his… Read more

account.

They did not provide any information, or reason. We tried to appeal, but they did not want to have any dialogue or communication.

Such a shame that WISE did not attempt to help him or support him. What ever happened to customer service? Or being solution focussed?. Shame on WISE - you should be ashamde of yourselves.

Do not use.●●●●●●●●●●●●● Providing proof of income and identification is a normal part of using transfer apps and doing banking. As a long term user… Read more

and sender i was recently and randomly requested to provide a photo of myself with my ex who I have a daughter with via a special section of the app. This I consider a gross invasion of privacy and serves no security purpose.

Result. Not possible to do via the app photo uploads dont exist. Now blocked with no access to past records.

this bank causes so many problems for disabled people that they constantly put peoples lifes at risk of death . years of abuse for ill gain to their share holders for monetry gain

used to trust these guys...with the behaviour of a guy Imran...not anymore...the authority behaviour at a level...

I usually buy in store at Darlinghurst and the rates are relatively good. This time for the first time I feel like I got ripped off. The price they… Read more

gave me to buy USD was even less than the published rate on their website. Usually in store you can negotiate a better rate. They said something about some online promotion which is [Content Removed]. I will now need to get rates from elsewhere to compare in the future. You lost my loyalty guys.

The platform XE use is an abject failure. Following an email from XE to confirm money from my lawyer had been deposited to XE's bank account in New… Read more

Zealand, I was unable to find any record of this transaction in XE's app. To transfer the funds to Australia I had to call and was then led through the process to complete instructions (hidden away) to transfer the funds to my nominated bank account. I was told "all good, you don't need to take any further action" BUT a following email advised I needed to pay the funds to XE...?!#*. So another phone call whereupon XE internally and manually their system to reflect the funds had in fact been deposited and then 'released' the funds. In the meantime their system remains a disfunctional mess - unbelievable that I could not see the balance in my account to begin with,and received misinformation regarding the status of the transfer resulting in a second step to have funds released.

Keep clear of PayPal. There resolution centre is hopeless. Absolutely a time waster. Not interested in refunds and don’t understand the reason,s of a… Read more

genuine claim. Been with Palpal for 22years in our case no buyers protection. We have closed our PayPal account the end of a nightmare.

My friend referred me with the link and I used the link to register. Made a transaction successfully. But when it came to get $15 for me and my… Read more

friend I didn’t get it. Rang the office and their reply was that I didn’t use the link properly. I explained to them that I had to take photo and go back and that must have created error in the link and they can see that but they were not very helpful to give me benefit of doubt and give me the $15 voucher as promised. I will never use or recommend to my friends again

They take money in transfer rate other than the fee is not fixed , so instead 6 aud it became 14aud for transfer more than 1k but what shocked me the transfer rate this is their main profit, very bad

2025 ... take years to complete a transaction.. third class ... avoid Bpay

**** Horrible Customer Experience********* I have been using their platform for a few years. About 6 months ago I had a transaction halted for… Read more

verification. I verified my account by answering certain questions. They still did not release my funds. I had to contact them again to have it done. Last night I’m dealing with the same thing again. I was verified three times and no employees entered the answers I provided nor did they release the transaction. I called today and was asked the same questions which told me the others did not enter the answers I provided three different times. I uploaded my ID to their application and they are still holding up my transaction. Now they are beginning to ask me for personal information like annual income. I’m not applying for a loan. m transferring funds from one of my accounts to another. My income amount is not needed. Managers do not call back upon request. Horrible experience!

This service was down again costing me over 3 days to wait for money. It is failing a lot these days and the regulator should be getting involved to fine this service. It is an essential service that fails with regularity...

If I could rate this 0, I would. I booked a pick-up on 18 May, and the assigned driver, [Name Removed], did not show up or send any message to let… Read more

us know he wouldn't be coming. Due to our busy schedules, we had to rebook for two weeks later. I specifically requested a different driver as [Name Removed] had already proven to be unreliable.

Despite this, [Name Removed] was assigned again. He then changed the booking date from Monday to Sunday, even threatening that if we don't confirm the booking will be cancelled and the next day, he attempted to cancel the booking entirely due to missed calls — even though the pick-up was properly booked through LBC's customer service and the schedule change was confirmed via message.

His behaviour throughout was rude and unprofessional. LBC clearly doesn't screen their employees, even if he is just a contract he represents LBC. If he's not reliable, then clearly LBC is not.

These guys make it incredibly hard for people to enable their accounts just so that they can receive the money owed through them. This account is… Read more

forced on people by ebay, and they essentially hold your money hostage unless they complete st^pid tasks. Not even my banks have ever been this annoying. I provided everything they asked for so I can withdraw MY money, and they still ask for more. They asked for pictures FIVE TIMES over, and it wasn't enough. I gave them pictures with a VERY CLEARLY visible date, and yet they tell me that it's not readable. The entire system is EXTREMELY frustrating and I can't stress that enough. Never have I seen a system designed to frustrate the hell out of their customers. If they're in the business of annoying clients, I'm afraid they're very successful. Not paypal, not Wise, not any bank I've ever dealt with in my life, just this one, payoneer. It's no wonder the only way they're getting any customers is by forcing the "service" down the throat of ebay users. Because otherwise they wouldn't get a d#mn soul.

NZ$ 2000 missing - Canberra Airport--Don't use Travelex – I placed an order on their web page for NZ$ 2000 to be collected by them at Canberra Airport on the 3rd of March before my parents departed for… Read more

Wellington. Paid for it by bank transfer and got the confirmation for the funds to be picked up on the 3rd of March at Canberra Airport. When we arrived there at 09h30, surprise, surprise, the counter was closed with a sign saying will be back at 17h30 and a disconnected 1800 number to call. After some searching reached the helpline and basically they were saying, sorry, there is nothing we can do and they were not interested at all to transfer this order to Wellington to be picked up there, someone will be there at 10h30. Not an option with an international flight leaving at 11h00.

Needless to say I never received and email or any other information that the counter was closed. (standard opening times 7 am to 7pm every day!!!!)

I ended up taking the funds from the ATM leaving me with AUD 2000 short, just in order to give my parents enough cash for their trip.

This attitude to customers and the lack of reliability when it comes to funds trusted to them is shocking and highly unprofessional. Interesting when they will refund me the money.

So if you have to rely on someone to handle your travel money in a responsible way, think twice about using Travelex. I certainly will.