644 reviews
AI reviews summary
OrbitRemit is highly regarded for its fast transaction speeds and competitive exchange rates, with many users reporting transfers completing within minutes. Recent platform updates have noticeably improved processing times and expanded payout options, such as GCash. While the majority of users experience a seamless service, a small segment of long-term customers has flagged significant frustrations regarding repetitive identity verification requests and inconsistent customer support during compliance checks.
Pros
Cons
Verdict
OrbitRemit is an excellent choice for users seeking high-speed international transfers and competitive FX rates through a modern interface. However, users should be prepared for potential delays if their transaction triggers a compliance review, as the manual verification process can be slow and repetitive.
Reviews with attachments
Best fast service best rate ever highly recommend to everyone reliable a plus AAA
Just used Orbit Remit to send money to my relative in the Philippines via GCash — and wow, it was so quick and easy! The funds were received almost instantly. Very reliable service. Will definitely use again!
Fast and reliable service i 100% recommend to use this remit
If anyone can OrbitRemit can – This is my 3rd transaction, and l am definitely not going to use any other provider as this company is thorough, quick and secure.
Fast and Easy! – It's my first time using OrbitRemit but it really os consumer friendly with the easy steps and super fast transaction of 1 hour! You will also received an email on the progress of your transfer so you will really feel at ease. Thank you so much for this app! ✨
- +6
Would give no stars, Avoid this company as they are likely ID traders/thieces. The document verification and customer service team are more useless than their st^pid AI customer service bot. First had issues verifying my principle place of business as they did not bother to read the electricity bill that had the service address highlighted. So… Read more
send ASIC company statement, all ID, bank statement, biometric verification, in fact more than is required to get a passport or open a company bank account. Then made 2 payments that were in being processed status for days, only to be made void after several days, so I threatened them to return my money which they did eventually.
Latest follow-ups
Used them for probably 6 years with out too much hassle until there was a major delay with a transfer and i contacted customer service who said it would take 24 hours, despite the fact my recipient required the transfer for a medical emergency. My… Read more
account was suspended, money held by orbitremit. [Name Removed] contacted me, he was their compliance officer and worked 9-5 monday to friday for a 24/7 organisation. [Name Removed] demanded i re send all of my previous information, bank accounts, pay slips, proof of ID as well as my recipients information, ID, bank accounts and a detailed summary of how i knew them, information i had all previously submitted. [Name Removed] did bugger all for 4-5 days and then my account was cancelled and money returned..for no logical reason. Found Remitly..remitly are good, fast - verification is required as it should be when you sign up..verification is not required repeatedly or when the service makes an error although remitly have not yet made any errors.
Follow-up · Q- Did they explain the suspension? A - no, and the suspension was a week long suspension during which time my funds were held and the recipient was unable to pay her medical bills and then my account was cancelled, possibly because i emailed orbit remits rather lazy compliance officer suggesting he was rather lazy. I should stress, no issue with… Read more
Fast and accurate very recommendable to other people. Highly appreciated job welldone.
Follow-up · Staff are very helpful to rectify the problem job welldone
Positive reviews
I’ve been using OrbitRemit for the past 10 years, and this time the experience was noticeably different—in a good way. The money was transferred to the nominated bank account within just 15–20 minutes. Thanks to OrbitRemit for this great service improvement!
Have being using orbitremit for a few years now. Noticed the processing from lodging the payment to the payment being nade to ths recipient is much quicker now. Also got a $5 reward for being a long time customer.
Paying off my student loan from Australia, to nzIRD/studylink has never been easier. NO FEES when you paying IRD/study link from aussie bank account and they always give you the best rate.
Negative reviews
I am disappointed nowadays the transfer to India goes to receiver account in minutes . I generally use WISE, WESTERN UNION BUT MY FIRST TRANSFER TAKING THIS MUCH TIME. NOT HAPPY
Hi Anilkumar, thank you for taking the time to share… Read more
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I have used Orbit Remit for years. Unfortunately Jason from their compliance team is completely useless. Doesn't respond to requests for updates for days at a time while your transfer is stuck. Multiple calls to their support team to try and escalate the issue doesn't get anywhere apart from the comment "wr have escalated the issue to the… Read more
relevant department". As a long term customer, I will not longer use Orbit Remit and will definitely not be recommending them to anyone.
Hi Les, Thank you for reaching out and sharing your… Read more
Misleading with their rates and intro offer. Initially showed a higher number for the full amount I wanted to transfer. Once signed up, this was initially restricted to the first $500, and then, upon processing, even this limit was removed. This is deceiving on multiple levels. Ultimately, by then, you provide them with all your biometric details,… Read more
and hence proceed anyway. I have submitted a complaint, will see what they come back with. A transfer of AU$2500 showed INR150K to start with and ended up receiving INR144.3K.
Hi, thank you for sharing your feedback. We're unable… Read more
Recent reviews
Orbit Remits' was previously taking too long with overseas transfers. I often had to chase them at the help-desk to 'hurry up PLEASE' Now the companies UPGRADE to a new efficient persona sees fund transfers completed >>>FAST>>>. I'm SO HAPPY with their current ease of use & efficient transfers. Do not bother looking elsewhere! OrbitRemit is the BEST1
Was happy to recieve a phone call from your agent to confirm all my details and who the money was going to.Very efficent.Once I confirmed everything the transfer happened within 5 minutes.
Good professional service. Recent changes has seen faster processing and transfer times. I appreciate the EFT option so I am not having to provide personal payment information I would recommend this service.
First time I was able to able to transfer a big amount to India within 10 mins and that too on weekend. Really impressed. And better exchange rate as well. The UI is very nice and very easy to use. Recommend others to check it out.
From easy account setup to fast delivery of funds... Orbit Remit has been an awesome switch for me. Yes, the first transfer was a little bit slower as in any other app but afterwards the transfers happen instantly. Highly recommend Orbit Remit.
Very reliable, fastest money transfer, trusted and tested, in just a matter of 0.0001 sec the moment you click send the recipient can claim the money straight away. HIGHLY RECOMMENDED ORBIT REMIT
Almost instant payment received, excellent service. Undoubtedly huge improvement in terms of the time it takes for the entire process and payout to the recipient. Overall, quite an easy process. Great work Orbit Remit!
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It's the first time I've used OrbitRemit. I liked it, and found it very proactive and prompt. The entry bit could be a bit more better. Yet it's good and I've gladly given 5 stars.
Excellent service with transfer of funds taking 44 minutes from my Australian account to my NZ account. Great low fees and good exchange rate; have made 4 transfers so far and am very happy with Orbit. Long may it live!
Fastest transfer I have ever seen, I have signed up with this three minutes ago and I made a transfer and my money goes into my Pakistani bank account in approximately 60 seconds
OrbitRemit is an absolutely super fast and reliable money transfer service. Every time I’ve used it, the process has been smooth, efficient, and hassle-free. Transfers are completed much quicker than I expected, and I always receive clear updates along the way. The platform is easy to use, the fees are reasonable, and the customer support is… Read more
helpful when needed.
If you’re looking for a trustworthy service to send money internationally, I highly recommend OrbitRemit — fast, secure, and consistently reliable!
Easy to use - super quick transfers, no hidden costs - all up front and transparent. Recently I’ve even been receiving the funds into my international acc on the same day! Student loan payments are fee free and transfers over a certain amt too. It’s great - I use it all the time!! Highly recommend
Very Fast & Efficient Service Transfer Process within Minutes…SuperFast Well Organised. 1st Transfer without Fess with Good Rates Expecting Good Offers in Future.
First time to use OrbitRemit, very satisfied client here. Money was deposited to my bank account within the hour! Happy to recommend, I will be using them again.
I have been using OrbitRemit for many years now predominantly sending funds to the Philippines from Australia and have always found their exchange rates and fees to be fair and competitive. On occasion I made errors in my fund transfers, but OrbitRemit were always there and helpful when approached for assistance. I have noticed they have… Read more
recently introduced Gcash which I and family back in the Philippines are finding very convenient. The transactions have been going through seamlessly and quickly. All in all a very good company to deal with. Keep up the good work.
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Hi Chris, thank you for reaching out and sharing your… Read more