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OrbitRemit

OrbitRemit

3.4 from 61 reviews · View Statistics
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Reviews

  • Transparency
    3.4 (22)
  • Rates and Fees
    4.1 (17)
  • Timeliness
    3.4 (19)
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Great!! Highly Recommended

published

Used this to transfer a large sum of money to the UK back in 2015, Highly recommended. The best transfer system I have used! The app is very easy to use

Transparency
Rates and Fees
Mei L.
Mei L.Victoria

Awesome service

published

Good service and rates. Always fast and lower fee. Highly recommend it to anyone who would like to transfer overseas. The process is easy and they have a great team to assist customers if you need any help.

Incentivised Review No

Excellent efficient service.

published

Reliable, super quick and easy to deal with, I couldn't recommend OrbitRemit more. The fixed fee regardless of transfer size is also a bonus. I love the communication, you know where your money is at each stage of the transfer and it always arrives within a day. The only money transfer service I trust and use.

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Rachel Tan
Rachel TanGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Love the fixed fee $4aud no matter how much I transfer

published

Love the fixed fee $4aud no matter how much I transfer. It takes 1 day to get the money transferred to the other end, which is great! Love the email notifications that notify me the progress.

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The reviewer stated that an incentive was offered for this review

Ignatius A.
Ignatius A.
  • 2 reviews

Excellent Online Money Transfer Services

published

Good rates, speedy and easy online services without any hassle. Money is transferred to the recipient on the same business day. Company sends instance notifications when money is deposited in their account and when money is transferred to the recipient's account.

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Rates and Fees

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Next

Preferred money remittance company

published

Every now and then I send money to my parents and relatives, I always use Orbit Remit. Works well every time, the rate is excellent and the fee is very minimal. Transfer is very fast and if staff are very good if you have a question or issues. I would highly recommend Orbit Remit.

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Dara
DaraPerth, WA
  • 2 reviews

disappointed much

published

I sent money through orbit many times, money is received by the recipient. BUT the transaction is very very slow - you need to wait the next day for their advice for the reference number . this is what happened to my family needing to get the money asap yesterday due to emergency but the ever reliable orbit was way too slow and has no customer service to help you.

orbit needs to change their system in order for them to be competitive. for now, I will go to a different remittance company who are more reliable and has an excellent customer service which orbit lacks.

Transparency
Timeliness
Incentivised Review No
Joshua M.
Joshua M.Greater Melbourne (Inner), VIC

Great service

published

I use this service regularly as I travel a lot and have family and money in both NZ and Australia. I’ve always found it easy to use and have had no problems, would definitely recommend

Transparency
Rates and Fees
Br00
Br00Sydney, NSW
  • 8 reviews

Good Exchange Rate, Low Fee and Excellent Support.

published

I did my first transfer to a recipient in Viet Nam a couple of days ago. The exchange rate and the fee quoted to me by OrbitRemit were very favourable. There were a few issues with setting up and verifying my account but the Support people were very proactive and fast in their responses (via email and chat line). Once these issues were resolved the recipient was able to collect the money in less than 24 hours. I am very happy with my experience will certainly continue to use OrbitRemit.

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Markus83
Markus83Melbourne
  • 2 reviews

spam company

published

Never signed up - somehow they got my details and spammed me.. Further action needs to be taken against company’s sending out spam like this.. My info was probably sold by another company

Transparency
Rates and Fees
  • Verified

No one responsible My wrong transfer

published

It’s about AU$3700 something it’s big money for me Worked hard for long time to save it to send it to my parents, but they don’t reponsible with their payout partner. Me and my parent is very sad with this condition.
I will always review bad with this app if they don’t responsible to take care of it.

Transparency
Rates and Fees
Yen
YenWestern District, VIC

Good Service, Fast Transaction & Good Rates

published

I've been using this for about 3 years now and never had an issue. I actually once mistaken to transfer fund to their account which is supposed to be for my electric bill, they have informed me and sent back my money right away. Their referral reward works do as I already once awarded by them. I'm a very happy customer.

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VOIDED
VOIDEDGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

quick to void transaction with good rates if late fund transfer

published

made a transaction with a good rate. made the fund transfer earliest possible the next day but then it was voided after an hour when the rates are too low now.
had a chat with the customer care, not helpful and just wanted me to accept what happened.
better try other service provider.

Transparency
Rates and Fees
ljet.g4
ljet.g4Greater Melbourne (Inner), VIC
  • 9 reviews
  • 2 likes

2.5 stars

published

I would give them 2.5 stars.
As mentioned previous, they are unreliable and customer service is VERY poor.
Its ok, sometimes it works, sometimes it doesn’t.
If you depend on it like I did, sending money to NZ regularly to pay off student loan, be prepared for your money to go missing.
They do not apologise, or take responsibility. They don’t answer questions, but if they do, it’s obvious they don’t know what they are talking about. They blamed me for money going missing or transfers becoming void; even after I sent them screenshots of receipts, and bank transfers.
So if you are wanting to just SOMETIMES receiving your cash, they are perfect for you.

Transparency
Rates and Fees
EvD
EvDGreater Melbourne (Inner), VIC

Easy to use and very responsive

published

No hassle.. Good rates and their Help team is very responsive to every issues. If you experience any problem, go to settings and click the write button on the upper right corner. They respond to you within 24hours

Transparency
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Money Transfer Services

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Read more reviews - page 2

Questions & Answers

Rini A.
Rini A.asked

What should do if give wrong acct no with different currency (gave AUD acct no which should be IDR acct no) for same acct name

No answers
Suranga d.
Suranga d.asked

i need help how can send money to sri lanka

1 answer
RobS
RobS

Try OrbitRemit
For a $4 fee you can securely transfer funds at a good exchange rate.
Funds are transferred from your internet bank account to OrbitbRemit.
They then transfer it to your overseas account.
Simple and works perfectly.

Kylie
Kylieasked

Hi.. I transfered a sum of money yesterday to the ORBIT remit account to pay the funds to nz account but i check my orbit remit and its saying payment void ???
Why is this when I transfered the $$ straight away.
Im very worried.

Please has this happened to any one before ???

2 answers
Siti N
Siti N

I have the same problem. Have they solved your problem?

Ken
Ken

It is probably your Australian Bank? When I transfer money online from Westpac to another Westpac account, or St George to another St George account, it disappears for a few days. I assume a number of other banks are the same. From one bank to another in NZ is (usually) there by the time you log in.

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