Instyle Solar

from first phone conversation with Tye in Queensland..to the taking out of my OLD system & installing a new 6.6kw system I can't speak highly enough of the INSTYLE installers ..both professional & friendly..answered any question I had

Code 11 faults happening regularly have contacted several times with no resolution, even tried contacting inverter maker’s Australian office but they are even worse

The lead up communication was clear and timely, installation day, the boys where professional, efficient and cleaned up after themselves. Communication was clear on how to finalise the set up of panels with my provider and requesting additional paperwork was met without a problem and returned within the hour. Great service. Would highly recommend Instyle for your solar needs.

Highly recommend. The entire process was super smooth, minimal effort required on my side. Kept me updated constantly throughout the process and was installed within 2 weeks.
If I did have to provide a negative it was only that the sales rep never answered my questions after the sale was completed, even though he said to reach out if I had any questions. This is only minor but if there is another department to contact would have been better to advise to direct all questions to them. I also wasn't pitched or upsold on battery, so I'm not sure how much this would cost if I wanted it in future.
Overall, I'm happy with the overall experience, very smooth and stress free experience. Pay a little more for a more premium service and product.

From the first phone consult to the installation was an absolute breeze. Fully installed under 2 weeks. The information and communication I received was first class. All my questions were answered and I was informed every step of the way where the process was up to. The app is so good and easy to use. The salesman and installers were great. Would highly recommend Instyle Solar to anyone looking to have it installed.

Avoid at all cost.
I'm still having issues with Instyle Solar and they have been ongoing for close to four months now. My first install was on the 13th of December 2021 and I'm still waiting for this company to fix up their mistake. All of this could have been avoided had they done their job and read the email I sent them two weeks before the install which clearly stated the conduit needed to run down the cladding and not the brick work.
Here are the issues I've had: The install on the first day was double booked so I was given the wrong time s...

From the representative to the installation everything was done professionally & quick very satisfying experience for this day & age The panels are working as quoted more than double the feed in to what the old system was doing & sold an inferior product from elsewhere originally

It took the Vic Sales manager [Name Removed] 2 hours to get to the price of the system! He made out I was getting premium quality Californian designed system. What I got was Canadian Solar panels with a Sungrow inverter. All low to mid range Chinese made.

I was also told by [Name Removed] and InStyle, I didn’t need tilt panels, even though my roof was pitched the opposite way to North The installer said I needed a tilt to the North which added another $300.

The fine print at Costco, which displays a Fronius inverter, said the system has to b...

The installers Turned up on the 20th December to install my solar system that was ordered back in October. I was advise by the installer that the inverter wasn’t with them and that I should arrive in a day or two. I said I didn’t want the existing system that was working removed until the inverter arrived. He said It more than likely be here by this afternoon and went ahead and remove the old system and started the install.

It’s now 8th January and no one has contacted us to inform us what’s happening. I’ve tried calling several times and no ...

Kept myself upto date the entire time from the moment Josh arrived to give a quote and thru to installation

They hooked the Solar up incorrectly to the shed. And it wasn't working for three months. I was given $100 compensation. What a joke. Five months later and I'm still having problems

From the initial consultation to the final install the whole process was professional and friendly. Nothing was to big or too small for them.

Customer service is meh but good if they want your money. However the guys instyle solar sent out to do my solar panels smashed my tiling on my roof. I just had a roof inspection today and I literally saw what they did to my roof myself.

I tried to contact the customer representative via email who said he would always be there for me no matter and he won’t get back to me at all: go elsewhere and shop. Don’t go through what I’ve gone through.

After months of researching and getting a numbers of quotes, we made the decision to go with Instyle solar. We were shown how to read the energy bill, sufficient information was shared and the product brand they offered was a recommended one. Like I said we did a lot of research. We yet to see the potential savings but the process at the start have been smooth.

Easy sign up, fast installation and the guys that installed the units explained everything I needed to know. Even when I rang up the company the guy that answered talked me through the problem I had. Would recommend your company 5 stars. Regards Jude Scanlan