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Instyle Solar

Instyle Solar

4.7 from 219 reviews · View Statistics
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Reviews

  • Value for Money
    4.5 (172)
  • Product Quality
    4.7 (172)
  • Return Claim MadeYes (2) · No (162)
  • Customer Service
    4.7 (178)
  • Warranty Claim MadeYes (6) · No (160)
  • Purchase Price$8,939.08
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peter v.
peter v.Sydney, NSW

Glad I chose INSTYLE

published

from first phone conversation with Tye in Queensland..to the taking out of my OLD system & installing a new 6.6kw system I can't speak highly enough of the INSTYLE installers ..both professional & friendly..answered any question I had

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Peter C
Peter CBrisbane, Queensland
  • 4 reviews
  • 5 likes

Very poor customer service

published

Code 11 faults happening regularly have contacted several times with no resolution, even tried contacting inverter maker’s Australian office but they are even worse

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Professional, efficient, neat and tidy

published

The lead up communication was clear and timely, installation day, the boys where professional, efficient and cleaned up after themselves. Communication was clear on how to finalise the set up of panels with my provider and requesting additional paperwork was met without a problem and returned within the hour. Great service. Would highly recommend Instyle for your solar needs.

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Highly recommend

published

Highly recommend. The entire process was super smooth, minimal effort required on my side. Kept me updated constantly throughout the process and was installed within 2 weeks.
If I did have to provide a negative it was only that the sales rep never answered my questions after the sale was completed, even though he said to reach out if I had any questions. This is only minor but if there is another department to contact would have been better to advise to direct all questions to them. I also wasn't pitched or upsold on battery, so I'm not sure how much this would cost if I wanted it in future.
Overall, I'm happy with the overall experience, very smooth and stress free experience. Pay a little more for a more premium service and product.

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AndreaO
AndreaOMetropolitan Adelaide, SA
  • 2 reviews

Highly recommended. Great company to deal with

published

From the first phone consult to the installation was an absolute breeze. Fully installed under 2 weeks. The information and communication I received was first class. All my questions were answered and I was informed every step of the way where the process was up to. The app is so good and easy to use. The salesman and installers were great. Would highly recommend Instyle Solar to anyone looking to have it installed.

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The reviewer stated that an incentive was offered for this review

Luke M.
Luke M.South East Queensland, QLD
  • 2 reviews

Avoid at all costs

published
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Geoffrey D.
Geoffrey D.Sydney, NSW

Very professional great product excellent to deal with

published

From the representative to the installation everything was done professionally & quick very satisfying experience for this day & age The panels are working as quoted more than double the feed in to what the old system was doing & sold an inferior product from elsewhere originally

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The reviewer stated that an incentive was offered for this review

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fotomarc
fotomarcGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like
  • Verified

It could have been perfect

published
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Worst company company ever don’t use

published
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  • Incentivised Review No
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Ron
RonSouth East Queensland, QLD
  • 2 reviews

Excellent choice of both products and installers

published

Kept myself upto date the entire time from the moment Josh arrived to give a quote and thru to installation

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Ruth Scotney
Ruth ScotneyHunter Region, NSW

Absolute nightmare, dealing with Instyle Solar. Would not recommend them at all.

published

They hooked the Solar up incorrectly to the shed. And it wasn't working for three months. I was given $100 compensation. What a joke. Five months later and I'm still having problems

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Anthony C.
Anthony C.Greater Melbourne (Metropolitan), VIC

Great and Professional

published

From the initial consultation to the final install the whole process was professional and friendly. Nothing was to big or too small for them.

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Tony Potter
Tony PotterSouth East Queensland, QLD
  • 7 reviews
  • 10 likes
  • Verified

Unbiased review

published

Customer service is meh but good if they want your money. However the guys instyle solar sent out to do my solar panels smashed my tiling on my roof. I just had a roof inspection today and I literally saw what they did to my roof myself.

I tried to contact the customer representative via email who said he would always be there for me no matter and he won’t get back to me at all: go elsewhere and shop. Don’t go through what I’ve gone through.

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At last! We have solar panels

published

After months of researching and getting a numbers of quotes, we made the decision to go with Instyle solar. We were shown how to read the energy bill, sufficient information was shared and the product brand they offered was a recommended one. Like I said we did a lot of research. We yet to see the potential savings but the process at the start have been smooth.

  • Incentivised Review No
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Jude
JudeSouth East Queensland, QLD
  • 2 reviews

Great money saver solar panels

published

Easy sign up, fast installation and the guys that installed the units explained everything I needed to know. Even when I rang up the company the guy that answered talked me through the problem I had. Would recommend your company 5 stars. Regards Jude Scanlan

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Questions & Answers

lommanv
lommanvasked

Is all your products made in Australia

4 answers
Instyle Solar
Karl B.Instyle SolarSend a private message

No, they aren't, we would love them to be, but currently, 99% of the world's solar products are made in China with some scattered around other parts of Asia and Europe.

Steedo
Steedo

There's plenty of Australian made panels and inverters! Eg.
https://www.alssolar.com.au/

Steedo
Steedo

And more - https://www.solazone.com.au/australian-made-solar/

Shaggy Tails Grooming
Shaggy Tails Groomingasked

Can you explain why I paid $ 10,000 for a 3.2kw system when I find out other companies charge $3500 for 6.6kw system. Please explain .
7a dudleigh st booval . David text 0409480694.

2 answers
Wayne
Wayne

I’m not but I guess you get what you pay for I go for the best quality & also there are a lot shonky tradies getting around

What a load of nonsense

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Details

CategorySolar Retailers
Services ProvidedSolar Product Retailer
Clean Energy Council Recognition Approved Retailer
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