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Part of insure4less 1.8 
insure4less Single Trip - Medical Only

insure4less Single Trip - Medical Only

 Verified
insure4less Single Trip - Medical Only
1.7

5 reviews

Positive vs Negative
0%20%80%
Claim Resolution Time
  • 3-4 weeks
  •  · 
  • 3+ months
Claim ApprovedYes · No
Transparency ?
1.3
Customer Service
1.3
Value for Money
1.5
Paul W.
Paul W.VIC5 posts
  Verified Medical Only

insure4less acknowledged that they had sold me an invalid policy. They offered a full refund, then went up in smoke. Now they simply ignore emails. Outright, shameless theft with zero will to communicate once they have your money. Will report to relevant authority. AVOID AT ALL COSTS!

  • Destination: Europe
  • Claim Made: No
Ask the reviewer
Gael
Gael2 posts
  Verified Medical Only

**[UPDATE]** I finally received my reimbursement after, 9 months after filing my claim. It's not a scam insurance like I initially though. I was really concerned, especially because of the lack of communication from the insurance company. I have sent over 100 emails, and received no response from them beside the automatic replied email saying they have received my email.

**Original review**

SCAM!! Don't waste your money!! My wife and I went overseas and took a travel insurance with Insure4less. My wife was hospitalised. We made a claim for about $4000 using their website as soon as we got back home. The claim status changed to "Assessment in progress" the next day, and stayed that way ever since (several months ago). We tried to contact them several time. We sent countless emails. We never got a single reply. We got scammed.

  • Destination: South America
  • Claim Made: Yes
  • Insurance Cover For: Adult
  • Claim Resolution Time: 3+ months
  • Type of Claim: Medical
  • Claim Date: February 2025
  • Claim Approved: Yes
Transparency
Customer Service
Sophia Thai
Sophia ThaiNSW2 posts
  Medical Only

Waiting for payment – I put clams in for over 2 months still waiting for payment hope I get my money back

  • Destination: East Asia (e.g. China, Japan, South Korea)
  • Claim Made: No
  • Insurance Cover For: Adult
Sophia Thai
Sophia Thai   

Finally my claim just approved it take almost 3 months

insure4less
insure4less    

Dear Sophia, We apologise for the inconvenience caused by our claims service not meeting your expectations. Upon reviewing your case, we identified that the delay was caused by our request for additional information not being received. However, we are pleased to note that once the required information was provided your claim was processed and finalised within our advertised 10 business days. Kind regards The Insure4less team

SoupyDelicious
SoupyDeliciousVIC
  Medical Only

When it came time, they were not there – I paid 140 AUD for a 2 month span in Europe, Medical only. Midway through my trip, I broke my front-right tooth pretty badly and got it sorted immediately. A little while later, got around to making a claim. After A MONTH of waiting for a response, I was told "Sorry, your expenses are too low for us to do anything about." So: read the fine print I 'spose, and perhaps try and injure yourself a little harder if you want some money back. Maybe I should have knocked a few more teeth out?

Stay away.

  • Destination: Europe
  • Claim Made: Yes
  • Insurance Cover For: Adult
  • Claim Resolution Time: 3-4 weeks
  • Type of Claim: Medical
  • Claim Date: February 2020
  • Claim Approved: No
Transparency
Customer Service
Franziska G.
Franziska G.QLD3 posts
  Medical Only

Read the fine print! – I had an emergency visit to the doctors, which was under $200. I did not know that they don't cover bills under that amount. Read the fine print! Cheap insurance can cost you more!!!

  • Destination: Europe
  • Claim Made: No

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