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447 reviews
5 alara k.  · order flowers! came on time and fresh! would order again
1 Greg G.  · Interflora charged me for 4 bunches of flowers and only delivered 2. Hopeless service, never using again.
1 Jayde  · Cancelled valentines flowers on the day (at the end of the day) no reasoning just refund and cancelled. Disappointing.
5 Kevin B.  · very qiuck and support to send flowers to grieving family
1 kevin  · Still no flowers for grieving family been 6 days waiting
1 Miro  · Bad customer service, actually - terrible – payments dont work. and company just sayys it is your browser. custoemr service 0.
Mel Unicorn
Mel Unicorn2 posts
 

Interflora were wonderful. My friend and I got some flowers for another friend, not in a metro area. As you know Australia is big! Unfortunately, the recipient wasn't there due to a sick child, not only was the School all shut up (even though it was manned but halfway through School holidays so it's hard to find the right location), she had to… Read more ·  1

stay home. Interflora were very communicative and even transferred the flowers to her home address. It's hard enough with big businesses and schools, but they and Geraldton florist involved were wonderful. Thank you so much! It really made my friends day as it was a surprise.

Maya
MayaQLD2 posts
 

If I could give 0 stars, I would. I placed my order at 12:30pm expecting same-day delivery as advertised, and it was not delivered. This completely ruined an important day. Very disappointed with the service and communication.

Interflora Australia
Interflora Australia    

We're really sorry to hear how this impacted… Read more

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Nerissa R
Nerissa RVIC2 posts
 

DO NOT DEPEND IN INTERFLORA. I went with this company to n Valentine’s Day, thinking they would be the most reliable. Unfortunately I was mistaken. No only did they not deliver as promised they did not advise me until after 5pm on the day that they could not complete the order.

Interflora Australia
Interflora Australia    

We’re so sorry to hear about your… Read more (+2 replies)

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kathy
kathyNSW4 posts
 

Super easy to order well priced up against other florist ordered medium size absolutely beautiful display

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Lee
LeeNSW2 posts
 

Not happy after spending $84.00 – My mother was sent flowers for her birthday on the 9th may she did receive them without the foam that wasn't in the box to keep in the moisture not happy. Show details ·  1

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Lynne J
Lynne JWA11 posts
  Verified

Beautiful 60th Birthday bouquet – A beautiful bouquet of flowers, thank you Interflora. Once again you didn’t disappoint. Organised flowers to be sent from Perth, Western Australia to Scotland for my cousins 60th Birthday and they are absolutely beautiful! Show details

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SRV
SRVQLD14 posts
 

Impressive International service – I have to say, I've been really impressed with the service provided. Take into account that the flowers were ordered to be delivered in the country at war (Ukraine) and on Sunday and they were delivered! The flowers were beautifully arranged, fresh and in the deluxe size I had ordered. I can't express enough gratitude and admiration that people… Read more

managed to work and deliver quality service at such a horrible time. Thank you florist in Dnipro for your wonderful work!

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Lynne J
Lynne JWA11 posts
  Verified

Thank you so much Interflora! – Thank you so much Interflora. I ordered flowers from Perth, Western Australia online for delivery to Scotland for my Auntie’s 90th Birthday and asked for bright multicoloured flowers and they are just beautiful. Was dubious about what she would get at the other end but very appreciative and thankful it was just what I wanted. Show details

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kaylee H
kaylee H
 

Flowers arrived day of and were delivered perfectly. They look beautiful. An issue with not having all flowers in stock but they called to communicate that. I tried to call them back but couldn’t get through. They left a message. Flowers look good, overall a bit pricey for what we ordered. Show details

Interflora Australia
Interflora Australia    

Thank you for your feedback — we’re so glad… Read more

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Marissa
Marissa2 posts
 

DO NOT use Interflora for funeral flowers. They cannot be trusted to deliver when it truly matters. If they can't support regional deliveries, they shouldn't offer the service at all. What we experienced was not just incompetence, it was a complete lack of care... The experience we received from them was disappointing and embarrassing. We… Read more

ordered a funeral wreath through Interflora for a very close family member. Being interstate, we couldn’t attend the service ourselves, so this arrangement was incredibly important to us. It was our way of showing up and paying our respects.

Interflora failed us completely.

We received an email 20 minutes after the funeral had already started saying the order couldn’t be fulfilled due to a supplier issue. That’s not just bad service, that’s disgraceful. There was no warning, no courtesy call the day before, nothing. Just a last-minute email when it was already too late. Our family stood at the funeral wondering why we hadn’t followed through. It was deeply embarrassing and hurtful.

They offered a refund and sent a so-called “upgraded” arrangement later that day. When we saw a photo of it, we were disgusted. It looked rushed, uneven, and cheap, like something thrown together as an afterthought. Definitely not what we were promised, and not appropriate for any occasion, let alone a funeral. I am completely embarrassed that it was even delivered to our family. It is appalling.

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Agnese P.
Agnese P.NSW
  Fair Incentive Verified

The flowers (roses)weren't fresh and they didn't delivery the candle that I paid ...really bad service that didn't expect for $226!!! Show details

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neischea v.
neischea v.
 

Flowers are so expensive these days but I sent my mum flowers for mother's day. I know that the product can vary from picture to actual but this is ridiculous. Picture one what my mum received and picture two what i ordered

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Scarlet
ScarletNSW
 

What was delivered was varstly different from what was ordered and half the order was forgotten Pic 1 is what was delivered, Pic 2 is what was ordered. And a balloon was ordered with it and it didnt get delivered Advised Interflora and they were not helpful. They have refunded the balloon cost but see no issue with the flowers! Show details

Positive reviews

Robert Y
Robert YVIC9 posts
 

Although pricey compared to other similar sites, I have used Interflora for well over a decade. I have thankfully never had issues with quality, from bouquets to hampers. Delivery schedules have always arrived on the day requested. Time of day is harder to schedule as this is determined by the actual florist business.

Angela M.
Angela M.VIC
 

I wandered into Interflora in Bendigo whilst waiting for curry from the shop next door. My enquiry being; "Do you sell a potted plant that will survive in my Toilet" (not IN my toilet -you know what l mean, hahaha). The sales assistant was incredibly helpful and recommended a Calathea plant. It is gorgeous, with purple and green leaves, it came in… Read more

a lovely weaved basket with a small pot inside. I am very pleased to say the plant is thriving in the toilet environment, with very little natural light. It has grown and leaves are all perky & healthy looking. Unfortunately, l didn't catch the name of the assistant that helped me, however, she was terrific and the plant was very reasonably priced. So pleased with my impulse purchase, and very obliging customer service, -a rarity these days!! Well done Bendigo Interflora, l will be visiting you again, next time l'm waiting for curry at the shop next door. (No curry shop in Alma, nor Maryborough, Victoria it's a crime..) -However, l am very pleased to have discovered such a lovely-run Flower store in Bendigo, -by pure chance. I'm rapt.

James J.
James J.SA
 

Happy with delivery – Very happy. Flowers delivered on time and in Germany. They look great. Thought to give a positive review as normally people tend to rather complain.. and it could skew the overall rating.

Negative reviews

Bobbie Trenchard-Smith
Bobbie Trenchard-SmithQLD
  Verified

I sent 20 Red Roses on 19 December 2025 from Australia to Hamar Norway. I’m advised by the recipient that they were delivered on the requested day and were lovely. However they were all fully open and lasted only until the very next day. For $A105 plus delivery cost, that is so very very disappointing. I won’t be using Interflora again. Show details

Ben O.
Ben O.2 posts
  Verified

One star review – I left a one star review but the moderators wouldn't let me publish it. I don't know what they objected to but I give this company one star. Show details

Carolinem
Carolinem8 posts
 

I am writing to express my disappointment with interflora At 4:30pm yesterday when the order had not yet arrived, I emailed interflora to follow up. The reply I received stated the flowers had already been delivered. When I requested more details about who had received them and when, I received no further response. However, around 30 minutes… Read more

later, the order was dropped off on my father’s front steps by an Uber driver—even though people were home and could have received the delivery in person. This is not the standard of service I expected, nor does it match what your website promises

Recent reviews

Steven S.
Steven S.2 posts
 

Ordered flowers for a friends 75th birthday well in advance of the day. Not only did they fail to make the delivery, they didn't inform me of the fact. I had to chase it up myself. They do not respond to emails to their customer service account. you need to ring them.

Audrey U.
Audrey U.WA9 posts
  Verified

Ordered flowers from Australia to England in time for cousins birthday. Two days after the event this company refunded the money with the apology that no affiliates available to deliver to the address. Disappointing.

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Furious customer
Furious customerVictoria2 posts
 

I ordered flowers to be delivered (cost was $99 plus delivery fee of $25). These flowers were to be placed on my mothers grave by a friend for her birthday. I was contacted by the florist informing me that they would not be delivered due to courier van breaking down. I told them to contact Interflora as next day delivery was not acceptable, and… Read more

this was the couriers problem not mine. I personally think the courier did not want to travel the 40kms for a single delivery.! but no-one would answer that one for me. Anyway cut a long story short, did not get flowers delivered for my Mothers birthday, as I live 6 hours away . I received no real apology from Interflora or the florist concerned. And now I have to wait 2-3 days for a refund. This is pathetic and totally unacceptable in this day and age to be able to refund someone their money. Needless to say, I will not be dealing with Interflora again.

Manfa
ManfaNSW55 posts
 

I recently purchased a premium bouquet as a Mother's Day gift. There was no problem with the delivery and the flowers were quite pretty, but within 3 days every single rose dropped dead. My Mum was pretty upset and contacted the Helensvale branch (where the flowers came from) and after some palaver with them trying to get an 80 year old woman to… Read more

text them pictures, they eventually sent her some new, much nicer roses. I was pretty unimpressed, as was Mum, and I won't be ordering flowers through Interflora again.

MIA
MIA18 posts
 

UPDATE ON MY POSITIVE REVIEW WHICH IS NOW NEGATIVE.. These flowers died after a couple days, They must spray some sort of perfume on the flowers because it's killed them.. they were lovely when my mum got them for mothers day and then 2 days after were already dying.. i can see why there is bad reviews won't buy flowers here again.. expensive and dissapointing..

Jason F.
Jason F.
 

Order dried flowers didnt come close to what was described and half the size and when I emailed them they were just rude and no care given wouldn't recommend at all Show details

Brad
BradNSW
 

Ordered flowers to be delivered to my wife for Mother’s Day. Flowers delivered was not what I ordered and to make it worse I have been charged twice. Have emailed and called multiple times to interflora but they can’t be bothered getting back to me. Absolutely disgusting Show details

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Helen
HelenNSW4 posts
  Verified

What a disgusting bunch of flowers for the money paid, I could have got nicer ones at Woolworths or Aldi. I contacted interflora only to get a reply as disappointing as the flowers. Never again will I use this business.

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Happy
HappyVictoria
 

So very disappointed with my order to Lithuania. A close relative died and the basket bouquet did not represent the online order.It was drab, sad and lacked empathy. So, so disappointing and accelarated my grief. I will not use interflora ever again.

Milly
MillyWA
 

Poor delivery service – I ordered the harmony white flowers and the small teddy bear. The flowers themselves were stunning as was the cute little teddy bear. However the jar the flowers came in was completely empty of water and the teddy bear, although wrapped in clear cellophane, was dripping wet with water. The courier who delivered them to my door didn’t seem to care or notice the water issue. Very poor. Show details

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