Interflora Australia

Can’t send a negative review. Absolutely disgusting. Please please don’t buy from them. Gave my friend an absolutely disgusting floral arrangement for the amount I paid. Anyone thinking of using them please please don’t buy from them.

Very disappointing to receive flowers from Interflora Canberra that look like a cheap $30 bunch from the supermarket and charged the buyer a lot more because it was Mother's Day. Nothing you pick from the online website pictures matches what is delivered to the customer! Not to mention if you order online with delivery fees you end up wasting your… Read more

money. I have used other honest local florists who try their hardest to match up the pictures you pick online. This company is the worst we have experienced. If you sell something on Ebay with photos that don't match up your sale item, you usually get prosecuted. How is this allowed in a flower company?. If you run out of the pictured flowers, atleast replace them with some other nice quality flowers to make up for the size...not dry eucalyptus leaves! or re-imburse the buyer? The company was contacted with feedback but nothing was offered along with no apologies. Instead they want the receiver to contact the buyer and chase up order numbers, dates etc which is not a discreet way for the buyer to reveal how much they have spent in which we know was alot more than $30 worth of cheap common flowers. We will remember next time not to use Interflora.

Delivered 2 days early than specified Paid for delivery on Mother's day but they delivered 2 days earlier than Mother's Day without any warning or advice this would happen. Then they give guff that they make every effort to deliver on correct time. Rubbish! no apology, no customer service, bad luck! Will never use them again.

Interflora were wonderful. My friend and I got some flowers for another friend, not in a metro area. As you know Australia is big! Unfortunately, the recipient wasn't there due to a sick child, not only was the School all shut up (even though it was manned but halfway through School holidays so it's hard to find the right location), she had to… Read more ·  1

stay home. Interflora were very communicative and even transferred the flowers to her home address. It's hard enough with big businesses and schools, but they and Geraldton florist involved were wonderful. Thank you so much! It really made my friends day as it was a surprise.

Although pricey compared to other similar sites, I have used Interflora for well over a decade. I have thankfully never had issues with quality, from bouquets to hampers. Delivery schedules have always arrived on the day requested. Time of day is harder to schedule as this is determined by the actual florist business.

I wandered into Interflora in Bendigo whilst waiting for curry from the shop next door. My enquiry being; "Do you sell a potted plant that will survive in my Toilet" (not IN my toilet -you know what l mean, hahaha). The sales assistant was incredibly helpful and recommended a Calathea plant. It is gorgeous, with purple and green leaves, it came in… Read more

a lovely weaved basket with a small pot inside. I am very pleased to say the plant is thriving in the toilet environment, with very little natural light. It has grown and leaves are all perky & healthy looking. Unfortunately, l didn't catch the name of the assistant that helped me, however, she was terrific and the plant was very reasonably priced. So pleased with my impulse purchase, and very obliging customer service, -a rarity these days!! Well done Bendigo Interflora, l will be visiting you again, next time l'm waiting for curry at the shop next door. (No curry shop in Alma, nor Maryborough, Victoria it's a crime..) -However, l am very pleased to have discovered such a lovely-run Flower store in Bendigo, -by pure chance. I'm rapt.

They deserve ZERO stars. INTERFLORA IS THE WORST COMPANY IVE EVER DEALT WITH. NEVER USING INTERFLORA AGAIN. Ordered a bouquet of flowers for my Mum for Mothers Day. They accepted the order then the last minute before Mothers Day they CANCELLED THE ORDER because they don't want to deliver the flowers to the residential home my Mum is in. DUSGUSTING COMPANY. DONT WASTE YOUR MONEY AND TIME ON INTERFLORA.

So disgusted. They delivered my elderly mothers flowers 2 days earlier than Mothers Day. Have the hide to say as per their terms and conditions, no couriers available. Disgraceful service, do not use!!

If I could give 0 stars, I would. I placed my order at 12:30pm expecting same-day delivery as advertised, and it was not delivered. This completely ruined an important day. Very disappointed with the service and communication.

I sent 20 Red Roses on 19 December 2025 from Australia to Hamar Norway. I’m advised by the recipient that they were delivered on the requested day and were lovely. However they were all fully open and lasted only until the very next day. For $A105 plus delivery cost, that is so very very disappointing. I won’t be using Interflora again. Show details

One star review – I left a one star review but the moderators wouldn't let me publish it. I don't know what they objected to but I give this company one star. Show details

I am writing to express my disappointment with interflora At 4:30pm yesterday when the order had not yet arrived, I emailed interflora to follow up. The reply I received stated the flowers had already been delivered. When I requested more details about who had received them and when, I received no further response. However, around 30 minutes… Read more

later, the order was dropped off on my father’s front steps by an Uber driver—even though people were home and could have received the delivery in person. This is not the standard of service I expected, nor does it match what your website promises

Ordered flowers for a friends 75th birthday well in advance of the day. Not only did they fail to make the delivery, they didn't inform me of the fact. I had to chase it up myself. They do not respond to emails to their customer service account. you need to ring them.

Ordered flowers from Australia to England in time for cousins birthday. Two days after the event this company refunded the money with the apology that no affiliates available to deliver to the address. Disappointing.

I ordered flowers to be delivered (cost was $99 plus delivery fee of $25). These flowers were to be placed on my mothers grave by a friend for her birthday. I was contacted by the florist informing me that they would not be delivered due to courier van breaking down. I told them to contact Interflora as next day delivery was not acceptable, and… Read more

this was the couriers problem not mine. I personally think the courier did not want to travel the 40kms for a single delivery.! but no-one would answer that one for me. Anyway cut a long story short, did not get flowers delivered for my Mothers birthday, as I live 6 hours away . I received no real apology from Interflora or the florist concerned. And now I have to wait 2-3 days for a refund. This is pathetic and totally unacceptable in this day and age to be able to refund someone their money. Needless to say, I will not be dealing with Interflora again.

I recently purchased a premium bouquet as a Mother's Day gift. There was no problem with the delivery and the flowers were quite pretty, but within 3 days every single rose dropped dead. My Mum was pretty upset and contacted the Helensvale branch (where the flowers came from) and after some palaver with them trying to get an 80 year old woman to… Read more

text them pictures, they eventually sent her some new, much nicer roses. I was pretty unimpressed, as was Mum, and I won't be ordering flowers through Interflora again.

UPDATE ON MY POSITIVE REVIEW WHICH IS NOW NEGATIVE.. These flowers died after a couple days, They must spray some sort of perfume on the flowers because it's killed them.. they were lovely when my mum got them for mothers day and then 2 days after were already dying.. i can see why there is bad reviews won't buy flowers here again.. expensive and dissapointing..

Order dried flowers didnt come close to what was described and half the size and when I emailed them they were just rude and no care given wouldn't recommend at all Show details