No fuss, well-priced and great service!
I was referred to Interstate Removals by my storage company. This was a move from Melbourne to Sydney during lockdown this year. It was so easy to organise - no fuss, well-priced and great service. Highly recommend and I would use their services again. Thank you!
Amazing, best in the business.
We’ve used these guys three times now, they moved us from Melbourne to Sydney and back again. Efficient, quick and quiet. Special thanks to Gary and Carl 10/10 thank you!
Thiefs! Don’t own their so called trucks.
Booked these guys. First they told me how to lie and manipulate a building manager. Then he told me he had the driver calling. The driver was not from InterstateRemovals (https://www.facebook.com/InterstateRemovals/) - we had a planned moving date. The after before the driver [Name Removed] sold the job to ([Name Removed]) as he does with all these jobs, told us the “truck was broken down and would be over in the next few days, maybe end of the week.”
BEST ADVICE: Don’t use [Name Removed] if you don’t want to lose money and get messed around. ...[Name Removed] has no trucks. Farms off his jobs to other drives and can’t be relied on. For anyone wishing to protect their privacy and personal belongings stay away from this company. They claim to have kibitz insurance. BUT that’s a lie. They hid behind a family trust because [Name Removed] believes he can screw you over and be protected. I among many other clients seeking seeking quality removalists “as I found out from [Name Removed] himself” are chasing our deposit refunds. He can’t keep up with who he needs to refund! His first excuse is send an email.
Disappointed. Miscommunications caused extra stress.
Our Initial experience was great. This soon changed.
We moved from Melb to Perth in 2020 early Oct A very stressful time due to waiting for permission to head interstate on compassionate grounds. We met [Name Removed] who came and re quoted us after our initial quote on the phone' The person that called us was from another company which we weren't told of any subcontracting. We had I initially told the removalist from our chosen *Interstate removals* that they have great staff and we wouldn't have a problem and not to worry. He assured me all ...
Very STRESSFUL experience
I booked a move from Melbourne to Sydney for a small 1-bedrom apartment with 1 occupant (myself) for end of Jan 2021. I went with this company due to the many awards listed on their website and they seemed like a reliable company. Communication was great up until I paid the deposit and was okay until I paid in full. And then was difficult to get much responses. But luckily someone did contact me the day before so I was relieved.
On the morning of the move they come with a BIG Truck PLUS a trailer! I was based in the city and had given all my d...
Do NOT use this company!!
I booked in to have a few bedroom items
moved from Melbourne to Sunshine Coast and chose this company due to competitive pricing and the quoted delivery time frame of around a week. Communication was excellent right up until I paid my deposit. I was then told pick up date would be Monday 16th November but on that day no one arrived and I wasn’t contacted. I didn’t hear from anyone until after I had called and emailed numerous times on the Tuesday only to be told “there wasn’t enough room in the truck for my items.” I was then made to wait all d...
Exactly what it says on the packet. Great service!
We moved from Melbourne to Tasmania during the difficult and restrictive covid19 pandemic and I am pleased to say that the pick up was fine and the delivery was ahead of time. Everything was there and nothing was damaged. Communication was good and polite too. Very impressed. I'd recommend their services any day. Thanks!
I booked a interstate move with this company. The delivered my lounges and it was all broken. After months of headache the poor contractor paid a bit of my money but this BESTIN MOVE didnt pay my $1400 and he didnt pay the contractor either. He lied to both of us. After months and months of him lying to me he took my money and didnt even pay the contractors. Please dont trust [name removed] on what he says. He goes on about his business but its all rubbish. He will deliver broken stuff to your door and will never pay you.
Bad moving experience
I booked a Sydney to Melbourne move months ago. On the day, the company called to say they could not do the move. I said I had travelled interstate especially. When I tried to call them to check options, they didnt answer the phone. I was forced to book with another company and pay a premium. To be fair, they were apologetic afterwards.
Used Interstate Removals for my move from Adelaide to Perth. I was not contacted the day prior to the move regarding pickup times, and all emails have, to this day, remained unanswered. All I received on the day of the move was a text telling me to call a number to confirm pick-up time for that day. Pretty disappointing given that I was told I would be informed the day before.
In the lead up to booking and paying the deposit, I was contacted multiple times over the course of 1-2 weeks. As soon as the deposit was paid, all correspondence was ceased.
Used Interstate Removals a few times now and cant fault them. Fast and efficient communication. Items picked up and delivered on time by friendly helpful teams. Will used them again without hesitation.
High quality services with reasonable price, highly recommended.
I engaged Interstate Removals early 2018 when I was relocating from Sydney to Melbourne and was quite satisfied with their services. Both movers in Sydney and Melbourne were professional and friendly. I didnt get to wrap my timber desk and chairs, and to my surprise, there was no damage to them at all. Both delivery and pick-ups were surprisingly punctual. I booked pickup at 10am and they showed up at 10am exact. So as soon as I decided to move back to Sydney this year, I didn't think of shopping around and called them straight away to make a b...ooking. Troy was very helpful and considerate in answering all my inquiries on the phone and was prompt in replying to my emails. I experienced a last-minute change and didnt cancel the booking in time due to an oversight. Troy was quite reasonable and understanding of my situation. I sincerely appreciate this. I will recommend Interstate Removals to my friends and anyone who is looking for a removalist that provides high-quality services at an affordable price.
Unprofessional behavior by removalist
I arranged to move my things from a storage space in Melbourne to Gold coast.1)poor communication of office staff about estimated date of my delivery.2)no phone call from driver till half an hour when they reach..Then rude on the fon demanding us to be there
3) physical aggression displayed towards my friend whose car was in the way of the big truck
4)only when I threatened to put poor review then I was offered $100 off but that morning driver demands payment from me in a rude manner
Poor experience overall....
Awful Unprofessional. This company does
This company is a disgrace. I had my items loaded into a container on the 1st August from Sydney to have it transported interstate WA We decided to choose Interstate removals as they gave a competitive quote.Thinking they are just like many other removalists doing their profession we trusted them and paid in full. As soon as they got my money in full thats when the service stopped. 8 weeks later still havent got our items. They couldnt care less . [name removed] said their Senior consultant can not even tell me whats happening with my it...ems. Luckily I am insured . I have already lodged a complaint with email correspondences between myself and interstate removals and definitely see a case developing against this awful company . Rating this company is unapplicable. Negative 5 stars. Shameful, horrible people. Do yourself a favour and stay away from them!!!
Terrible service once they take your money, damaged goods and failure to respond.
My husband and I recently relocated from Victoria to Far North Queensland. We chose Interstate Removals due to competitive pricing, great customer service (from [name removed]) and being told it would arrive within (roughly 7 days). Once the money was paid, this company couldn't care less about their clients. Below is an email I sent [name removed] (the manager) on the 12th of April 2019 after we had our furniture delivered which paints an accurate picture of our experience with Interstate Removals. It is now the 22nd of April and have had Z...ERO response from [name removed] or anyone affiliated to the company. Although I have not attached the photographs of the damage to this review, I did send them through to [name removed]. I feel absolutely betrayed and disgusted by this company and urge others considering using Interstate Removals, to think again. We consider ourselves reasonable people and understand things don't always go to plan, however to conduct themselves in the way this company has is nothing short of terrible. Due to the lack of any communication from [name removed] (or any person from the company) to even try to address my concerns has left me no other choice than to contact the industry ombudsman in relation to this matter. Good morning [name removed]. Thankyou for your call at the beginning of the week to see how our move went from Victoria to Queensland. We have now finished unpacking and can inform you of how we went. Unfortunately we were not overly impressed with the service provided by your company. In the beginning i was extremely happy and [name removed] provided excellent customer service. However it seemed that once i had paid the money, she disappeared and it was difficult to obtain any response from you. This was primarily about when our furniture would be delivered. I obtained multiple quotes from other removalists and chose yours for the following reasons: -great service from [name removed] which instilled confidence in your company;
Questions & Answers
Moving from Epping NSW to Bainsdale VIC. I have two bedrooms . Wondering if you are able to do it for me
Hello Barzan, Yes we can help and need you to email the move details inc the inventory list to email@example.com
Has anyone used Move Me Australia as I have booked them for my move to WA?
Moving from NSW to Devonport area, Tasmania with approx.15cu m of boxed possessions that I would need stored in self-storage as I am yet to find a new home. Could you please provide me with an estimate or a reliable removalist, how much notice is required and if they do a door-to-door service?
Get an answer from our members and Interstate Removals representatives
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