Our Initial experience was great. This soon changed.
We moved from Melb to Perth in 2020 early Oct A very stressful time due to waiting for permission to head interstate on compassionate grounds. We met [Name Removed] who came and re quoted us after our initial quote on the phone' The person that called us was from another company which we weren't told of any subcontracting. We had I initially told the removalist from our chosen *Interstate removals* that they have great staff and we wouldn't have a problem and not to worry. He assured me all ...

I booked a move from Melbourne to Sydney for a small 1-bedrom apartment with 1 occupant (myself) for end of Jan 2021. I went with this company due to the many awards listed on their website and they seemed like a reliable company. Communication was great up until I paid the deposit and was okay until I paid in full. And then was difficult to get much responses. But luckily someone did contact me the day before so I was relieved.
On the morning of the move they come with a BIG Truck PLUS a trailer! I was based in the city and had given all my d...

I booked in to have a few bedroom items
moved from Melbourne to Sunshine Coast and chose this company due to competitive pricing and the quoted delivery time frame of around a week. Communication was excellent right up until I paid my deposit. I was then told pick up date would be Monday 16th November but on that day no one arrived and I wasn’t contacted. I didn’t hear from anyone until after I had called and emailed numerous times on the Tuesday only to be told “there wasn’t enough room in the truck for my items.” I was then made to wait all d...

We moved from Melbourne to Tasmania during the difficult and restrictive covid19 pandemic and I am pleased to say that the pick up was fine and the delivery was ahead of time. Everything was there and nothing was damaged. Communication was good and polite too. Very impressed. I'd recommend their services any day. Thanks!

I booked a interstate move with this company. The delivered my lounges and it was all broken. After months of headache the poor contractor paid a bit of my money but this BESTIN MOVE didnt pay my $1400 and he didnt pay the contractor either. He lied to both of us. After months and months of him lying to me he took my money and didnt even pay the contractors. Please dont trust [name removed] on what he says. He goes on about his business but its all rubbish. He will deliver broken stuff to your door and will never pay you.

I booked a Sydney to Melbourne move months ago. On the day, the company called to say they could not do the move. I said I had travelled interstate especially. When I tried to call them to check options, they didnt answer the phone. I was forced to book with another company and pay a premium. To be fair, they were apologetic afterwards.

Used Interstate Removals for my move from Adelaide to Perth. I was not contacted the day prior to the move regarding pickup times, and all emails have, to this day, remained unanswered. All I received on the day of the move was a text telling me to call a number to confirm pick-up time for that day. Pretty disappointing given that I was told I would be informed the day before.

In the lead up to booking and paying the deposit, I was contacted multiple times over the course of 1-2 weeks. As soon as the deposit was paid, all correspondence was ceased.

Used Interstate Removals a few times now and cant fault them. Fast and efficient communication. Items picked up and delivered on time by friendly helpful teams. Will used them again without hesitation.

I engaged Interstate Removals early 2018 when I was relocating from Sydney to Melbourne and was quite satisfied with their services. Both movers in Sydney and Melbourne were professional and friendly. I didnt get to wrap my timber desk and chairs, and to my surprise, there was no damage to them at all. Both delivery and pick-ups were surprisingly punctual. I booked pickup at 10am and they showed up at 10am exact. So as soon as I decided to move back to Sydney this year, I didn't think of shopping around and called them straight away to make a b...

I arranged to move my things from a storage space in Melbourne to Gold coast.1)poor communication of office staff about estimated date of my delivery.2)no phone call from driver till half an hour when they reach..Then rude on the fon demanding us to be there
3) physical aggression displayed towards my friend whose car was in the way of the big truck
4)only when I threatened to put poor review then I was offered $100 off but that morning driver demands payment from me in a rude manner
Poor experience overall....

This company is a disgrace. I had my items loaded into a container on the 1st August from Sydney to have it transported interstate WA We decided to choose Interstate removals as they gave a competitive quote.Thinking they are just like many other removalists doing their profession we trusted them and paid in full. As soon as they got my money in full thats when the service stopped. 8 weeks later still havent got our items. They couldnt care less . [name removed] said their Senior consultant can not even tell me whats happening with my it...

My husband and I recently relocated from Victoria to Far North Queensland. We chose Interstate Removals due to competitive pricing, great customer service (from [name removed]) and being told it would arrive within (roughly 7 days). Once the money was paid, this company couldn't care less about their clients. Below is an email I sent [name removed] (the manager) on the 12th of April 2019 after we had our furniture delivered which paints an accurate picture of our experience with Interstate Removals. It is now the 22nd of April and have had Z...

Friendly accommodating 2 man crew. 3 bedroom house Frankston to Brisbane. Reasonable price for a fantastic job of moving n storage. Highly recommend.

Moved my entire family from Queensland to Victoria and after getting a few quotes went with Interstate Removals and could not have been happier!
With 3 kids we were worried about such a big move but thanks to Troy & his team the move was stress free & went seamlessly.
Would definitley recommend & use again. A+

I moved a two bedroom apartment from Sydney to Brisbane, requiring 5 weeks storage in Brisbane while I found an apartment.

The day before the move I called to confirm the time. They knew nothing about it although a deposit was paid.
In Brisbane, storage of my assets was subcontracted to a company in Logan.
Re delivery was stated as $200 and in writing on the invoice.

The subcontractor advised re-delivery is $360 and charged storage by the month (requiring me to pay ~8 weeks storage fees).

The subcontractor advised they would arri...

I had some items moved from storage in Byron Bay to Jan Juc. Because it was from one regional area to another other companies were unable to do the move for weeks. Interstate Removals were able to do it within the week and the cost was extremely competitive. The driver was in communication via text and call so I knew when to expect my goods and they arrived on time. Thankyou to an all round positive and stress free experience.

My move was that of a studio apartment and from Melbourne to Sydney. The move was prompt and efficient. It has been an absolute pleasure to work with such a professional company as Interstate Removals and will be sure to recommend to friends in Melbourne. thank you so much :) I am one happy customer!

We've moved several times over the years and have always done it ourselves. This time we thought, bugger it! Let's pay someone else do all the heavy lifting! And boy are we glad we did!! The service that we received from the girls in the office was fantastic!! They answered all our questions and even offered some great handy tips to help us prepare for the move! The moving guys were absolute gentleman! They were polite, courteous and did a great job! They wrapped all our items in blankets and took such good care of all of our furnishings! Not to mention the highly competitive price! We definitely got great value for our money. We can not recommend Interstate Removals highly enough!!

I Moved interstate from Brisbane to Melbourne with 3 month storage. Terrific and helpful service from Troy and Hannah online who answered all my questions and last minute changes. Great team of boys collecting and dropping off. I was recommended to use interstate removals and I will forever use them- they are professional, patient, quick , on time and safe. Thank you so much to the whole team!

Moving long distance with my family was initially a daunting task and having a young child to organise along with a big move was something my family was dreading. We made contact with three Removals businesses and finally came down to two who we felt comfortable with. At the end we decided on Interstate Removals because they were very helpful and treated us with personal service. Every time we called the business we were able to speak to Kim our moving consultant who knew all details about the move. We are moving back after my husband’s work contract ends and will definitely use these guys again. Thanks to the team and staff once again.