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Interstate Removals

Interstate Removals

4.0 from 120 reviews

Reviews

4.0

120 reviews
5
(83)
4
(10)
3
(0)
2
(3)
1
(24)
  • Product Quality
    3.3 (4)
  • Return Claim MadeYes (0) · No (5)
  • Customer Service
    3.0 (5)
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Anonymous

AnonymousSydney, NSW

  • 2 reviews
  • Verified customer

Bad moving experience

published

I booked a Sydney to Melbourne move months ago. On the day, the company called to say they could not do the move. I said I had travelled interstate especially. When I tried to call them to check options, they didnt answer the phone. I was forced to book with another company and pay a premium. To be fair, they were apologetic afterwards.

Return Claim MadeNo
1 comment
Interstate Removals
Troy S.Interstate Removals
  • Verified customer

Pretty average

published

Used Interstate Removals for my move from Adelaide to Perth. I was not contacted the day prior to the move regarding pickup times, and all emails have, to this day, remained unanswered. All I received on the day of the move was a text telling me to call a number to confirm pick-up time for that day. Pretty disappointing given that I was told I would be informed the day before.

In the lead up to booking and paying the deposit, I was contacted multiple times over the course of 1-2 weeks. As soon as the deposit was paid, all correspondence was ceased.

Customer Service
Return Claim MadeNo
  • Verified customer

Highly recommended

published

Used Interstate Removals a few times now and cant fault them. Fast and efficient communication. Items picked up and delivered on time by friendly helpful teams. Will used them again without hesitation.

Customer Service
Product Quality
Return Claim MadeNo
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Emma

EmmaSydney Surrounds, NSW

  • Verified customer

High quality services with reasonable price, highly recommended.

published
Customer Service
Product Quality
Return Claim MadeNo
Laurs

LaursSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Unprofessional behavior by removalist

published

I arranged to move my things from a storage space in Melbourne to Gold coast.1)poor communication of office staff about estimated date of my delivery.2)no phone call from driver till half an hour when they reach..Then rude on the fon demanding us to be there
3) physical aggression displayed towards my friend whose car was in the way of the big truck
4)only when I threatened to put poor review then I was offered $100 off but that morning driver demands payment from me in a rude manner
Poor experience overall....

Customer Service
Product Quality
  • Verified customer

Awful Unprofessional. This company does

published
  • Verified customer

Terrible service once they take your money, damaged goods and failure to respond.

published
Customer Service
Product Quality
Return Claim MadeNo
1 comment
Interstate Removals
Troy S.Interstate Removals
Grega

GregaFrankston

  • Verified customer

Move frankston to brisbane.

published

Friendly accommodating 2 man crew. 3 bedroom house Frankston to Brisbane. Reasonable price for a fantastic job of moving n storage. Highly recommend.

johnny B.

johnny B.melbourne

  • Verified customer

stress free A+++

published

Moved my entire family from Queensland to Victoria and after getting a few quotes went with Interstate Removals and could not have been happier!
With 3 kids we were worried about such a big move but thanks to Troy & his team the move was stress free & went seamlessly.
Would definitley recommend & use again. A+

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Dave

DaveBrisbane

  • Verified customer

Poor service and damaged goods

published
1 comment
Interstate Removals
Troy S.Interstate Removals
Mary D

Mary Dtorquay

  • Verified customer

Excellent service!

published

I had some items moved from storage in Byron Bay to Jan Juc. Because it was from one regional area to another other companies were unable to do the move for weeks. Interstate Removals were able to do it within the week and the cost was extremely competitive. The driver was in communication via text and call so I knew when to expect my goods and they arrived on time. Thankyou to an all round positive and stress free experience.

1 comment
Interstate Removals
Troy S.Interstate Removals
  • Verified customer

Professional and a pleasure to work with

published

My move was that of a studio apartment and from Melbourne to Sydney. The move was prompt and efficient. It has been an absolute pleasure to work with such a professional company as Interstate Removals and will be sure to recommend to friends in Melbourne. thank you so much :) I am one happy customer!

1 comment
Interstate Removals
Troy S.Interstate Removals
  • Verified customer

Brilliant service!

published

We've moved several times over the years and have always done it ourselves. This time we thought, bugger it! Let's pay someone else do all the heavy lifting! And boy are we glad we did!! The service that we received from the girls in the office was fantastic!! They answered all our questions and even offered some great handy tips to help us prepare for the move! The moving guys were absolute gentleman! They were polite, courteous and did a great job! They wrapped all our items in blankets and took such good care of all of our furnishings! Not to mention the highly competitive price! We definitely got great value for our money. We can not recommend Interstate Removals highly enough!!

  • Verified customer

Great service!

published

I Moved interstate from Brisbane to Melbourne with 3 month storage. Terrific and helpful service from Troy and Hannah online who answered all my questions and last minute changes. Great team of boys collecting and dropping off. I was recommended to use interstate removals and I will forever use them- they are professional, patient, quick , on time and safe. Thank you so much to the whole team!

Amanda f

Amanda fMernda

  • 2 reviews
  • Verified customer

A job well done

published

Moving long distance with my family was initially a daunting task and having a young child to organise along with a big move was something my family was dreading. We made contact with three Removals businesses and finally came down to two who we felt comfortable with. At the end we decided on Interstate Removals because they were very helpful and treated us with personal service. Every time we called the business we were able to speak to Kim our moving consultant who knew all details about the move. We are moving back after my husband’s work contract ends and will definitely use these guys again. Thanks to the team and staff once again.

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Tomi

TomiMelbourne

  • Verified customer

Excellent job!

published

Thank you so much guys for your help moving my priceless belongings from VIC to QLD!
i know it wasnt an easy request and i struggled to find another company that could perform the work required.

Very helpful company with great communication and customer service.

Thanks again and will definately recommend you to others and use you again if needed. Very appreciative!

  • Verified customer

Exceptional Service. Moving made easy.

published

I had a large move interstate and cannot fault Interstate Removals services. Constant communication and timing over such a long distance was impeccable. I would use Interstate Removals again and highly recommend them to any one moving interstate. Great value for money and very helpful staff. Thank you Interstate Removals.

Dan

DanSouthport

  • 5 reviews
  • 3 likes
  • Verified customer

Pay the extra money for professionals! Caused Damage - didn’t care! No response!

published

I will never use or recommend this company. The removalists turned up to pick up a back load at 6pm - they showed up at the wrong address then the battery died. They managed to get it fixed but was after 10pm so needed to come back the next day. Unprofessional appearance, old truck. I should have gone with my guy instinct and cancelled but anyhow, next day they guys turned up and off went our stuff.
It arrived the next day, they dropped our washing machine and broke it, wouldn't fix it or call me back! The fridge had dents from the straps.
This company only uses sub contractors! Do not use, they shirk responsibility and no one bothered to help us! Very bad experience!

Caz

CazMelbourne

  • Verified customer

My stuff may have arrived but the service was terrible and costly - cannot recommend

published
Janette L

Janette LGeelong

  • Verified customer

Very Disappointed.

published
1 comment
Interstate Removals
Troy S.Interstate Removals
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Questions & Answers

Minnie

Minnieasked

Has anyone used Move Me Australia as I have booked them for my move to WA?

No answers
Cook

Cookasked

Moving from NSW to Devonport area, Tasmania with approx.15cu m of boxed possessions that I would need stored in self-storage as I am yet to find a new home. Could you please provide me with an estimate or a reliable removalist, how much notice is required and if they do a door-to-door service?

No answers
Viviana P

Viviana Pasked

Anyone used freghtline removals? Or what do you recommend as an interstate removalist ?cheers

1 answer
Chris
Chris

We used Interstate Removals, they were very good. We had no problems.

Get an answer from our members and Interstate Removals representatives

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