Reviewer Photos & Videos
With COVID organizing a Renovation is a nightmare but thankfully I’ve dealt with Thea Petallana over the phone and she has been absolutely brilliant. Her attention to detail, customer service and willingness to assist the customer has been a service that is very difficult to find until Thea came along! Thank you Thea you are a HUGE asset to your organization. I hope the measure and install are just as good. Thea has lifted the bar to a very high level. Thank you.
Gary came and gave a quote for blinds in my place that’s being renovated .. very helpful with choosing blinds, colours and screen doors and great price too. Looking forward to the new blinds being installed ..
Glad i didnt purchase from into blinds
After reading the reviews of into blinds im glad I didnt buy from them. It took them 3 days to send me a quote with a discount price that is more than another companys standard price who got back to me within hours and I have seen the blinds im getting in someone's home and they are good. Also a 2 week turnaround rather than 6. Also someone said their blinds had to be remade in china when they advertise they are aussie made. Sounds like false advertising.
Simple & Professional
Called to enquire on the Friday, I received a call the same day and booked in on the Monday ! The sales rep Manoj was professional, friendly and explained everything very clearly. Great customer service!
A couple of hiccups but Adam saved the day
Adam was absolutely awesome. I had a couple of issues during the quote and measure with being told different things, and then when Adam came to install the blinds he realised what had been measured for wasn't going to be the best way of solving the problem. He was up front about it, talked me through the options and what he thought was going to be the best thing to do. All up it meant I had to wait an extra few weeks for things to be resolved and for Adam to come back out again to finish the installation, but the way he handled everything meant...I didn't mind about that at all. A company that deals with issues that come up honestly and effectively makes all the difference, and it was Adam's fantastic service that turned this from potentially a bad experience into a great one.
Excellent product and service
I had a great experience with IntoBlinds from start to finish with the installation of Zip Trak blinds and outdoor Plantation shutters. Measure and check measures were carried out on the days specified. A call was made to me a few days before installation confirming the date and time.
Installers called on the day of installation letting me know what time they expected to arrive. Once there, they explained the product and what they intended to do before the start of installation. After completing the job, all rubbish was cleaned up and the area left spotless.
Great customer focused service with a penchant to keeping the customer informed at all times from quote to final install, along with competitive pricing.
Transformed our rooms
Such an easy process from start to finish, stress free and a quick turnaround time.
So impressed with how our new shutters look they completely transform our rooms and I couldn’t love them more.
Professional and perfect install
From the moment Adam walked in, he was accommodating to the vision I had for my plantation shutters. He listened and persisted until they looked absolutely perfect. I can’t thank him enough and I believe to date, he is the most professional installer that has ever come to my home. I would not hesitate for a moment to highly rate Into Blinds and in particular Adam, who did an absolutely fantastic job.
Installation was fast and shutter was explain on how to use. The guy was very considerate too. He worked quietly and left without any mess. Great product and service! Thumbs up!
Absolutely amazing! From free measure and quote to final installation Into blinds were great! Nathan (sales rep) was so friendly and super helpful and our install guy, Ben, was a delight to have in our house. Our house has been absolutely transformed and we love every inch of our new blinds/curtains.
Love my shutters and they were delivered with a smile.
Very happy with the service we received and the constant communication to keep us informed of the status of our shutters. We love the shutters and would definitely use IntoBlinds again. Joe, the installer was friendly and knowledgeable.
Melissa Bolton took her time with us, was patient and very helpful. Gave us hints and tips the help get the perfect look. Not pushy or tried to sell us anything. Told us this was that, and that was this so we could make our minds up, pressure free.
- Into Blinds In-Home Measure & Quote
- Verified customer
Mark guides us through the process he was very genuine and patient. Excellent service and looking forward to working with into blinds to complete the installation. Great service. Certainly highly recommended.
Tim came out and had great suggestions that we loved and a great sense of humor. Into Blinds were good keeping us informed. Kirk came and installed and did a great job and left no mess. The blinds look better then I could imagine. Thank you Into Blinds we will come back.
Joe was great and very helpful
Measure was completed without fuss and joe was very obliging to last minute changes that I made as we walked through the measurements. Very professional and knowledgeable in his approach
Best service,excellent people to work with
Excellent communication,Accurate description of products very helpful with all the needs of what I would like to achieve and easy to deal with.Waiting for installation but I am 100% pc sure it won’t be any different of what I asked for.
Roger was fantastic and very informative. He gave us time to pick, compare and choose which blinds and curtains we wanted without any pressure. He was extremely helpful and down to earth. We will definitely recommend Into Blinds (especially Roger) to our family and friends. Great service!
- Into Blinds In-Home Measure & Quote
- Verified customer
Amazing and honest service
I met Tammy from Into Blinds today and she was fantastic. Tammy was honest and only recommended blinds that I need and then helped me with choosing the colours also. She was very knowledgeable of her products and didn’t attempt to steer me in any particular direction. I told her my budget and she worked with me to stay within it.
I paid my deposit on the spot as I was very happy with the cost. I highly recommend Into blinds.
I recently had Into Blinds supply and install blinds and wire screen doors in our new home. I love the final product and we have had lots of compliments. The service was great starting with Tammy, who came to our home for a measure and quote. Our one hour appointment turned into a nearly two hour appointment without us noticing and she was so great and straightforward in explaining everything to someone new to the process, helping me to achieve the look I wanted and offering various options without being pushy. Having gotten several quotes it w...as Tammy's customer service that got Into Blinds over the line. Plenty of support and communication after our order was placed. Our installer was also very professional and efficient and we area really happy with the quality of the product and installation.
Final measure for veneti
Joe came to our home today to do a final measure for Venetian blinds. He was very pleasant, and professional. He also had all personal protection on re the Covid 19 virus. We were very happy with the service.
Questions & Answers
Want to know why are you so quick to take your customers money but not quick to respond to calls regarding poor customer service relating to product issues and blinds not fit for purpose ??
Do you have a payment plan please
Anthony came out to give me a quote on blinds and curtains for our new apartment. I found Anthony to be extremely professional and personable. A couple of days after placing my order and paying a deposit I started to reassess my choices. Anthony was very understanding and wanted to ensure that I was completely at ease and was more than happy to facilitate a refund. Thank you Anthony for your time and patience.
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