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Into Blinds

Reviews

  • Product Quality
    4.4 (399)
  • Return Claim MadeYes (17) · No (470)
  • Customer Service
    4.4 (516)
  • Warranty Claim MadeYes (18) · No (461)
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great service and price

published

we were quiet happy with daniel he advise us on colours and blinds could not fault him at all he was polite

Incentivised ReviewNo
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Jenny

JennyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Fantastic Leanne

published

Leanne was lovely to deal with in getting a quote for the blinds. She was very knowledgeable and offered suggestions on what would work well. Would recommend and use again.

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Kim Muehlbauer

Kim MuehlbauerMelbourne

  • 2 reviews

Great customer service

published

Nick Wylie came to measure & gave a quote on my outdoor blinds. His pleasant & professionalism demeanor is admirable. Took time & further assistance to my many queries, which cemented my decision to go with the company. Well done Nick & thank you. Now awaiting for final measurement & installation -hopefully won’t be too long for me to enjoy my alfresco

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Shannon

Shannon Greater Melbourne (Inner), VIC

Jarn was a life changer!

published

He came out and seen me Jarn gave me a quote very detailed explanation of products i actually proceeded with the quote on the day would definitely recommend if I could give 6 stars I would

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Great service from Rob!

published

Great service from Rob! He was super helpful and friendly. Would highly recommend. Looking forward to having my blinds installed.

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Sunil

SunilGreater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

Great service and price

published

We dealt with Melissa who was relaxed, conscientious and thorough- she gave us confidence on working with the company and was critical in our decision to select Into Blinds.

Well done and thanks

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Michelle

Michelle

  • 2 reviews

Kirk was wonderful

published

I was really impressed with how efficient and friendly kirk was when he installed our blinds, they look so great!!

Product Quality
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Incentivised ReviewNo
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Kathleen

Kathleen Greater Melbourne (Outer), VIC

Great customer service

published

Thank you Kirk for your excellent customer service!
We had our roller blinds installed promptly and efficiently by Kirk. He was able to give information on product and made the process easy.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Home visit.

published

I had a home visit today and had my shutters quoted on my house in point cook.

It was amazing service and I went on to purchasing some shutters. Will be recommending in future.

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James

JamesGreater Melbourne (Inner), VIC

  • 2 reviews

Fantastic Customer Service

published

Very easy process from start to finish.

Massive thanks to Jarn, called half an hour before he arrived. Was very thorough with his explanation of the products. Very knowledgeable, made some great suggestions. Blinds have recently been installed and I must say they have turned out 100X better than I could have ever expected. Thanks Jarn and the Into blinds team. Would definitely recommend.

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Fantastic service from start to finish

published

I was looking for blinds and curtains for my apartment from a number of suppliers. Into blinds was the best not only price wise but also convenience. Nicholas and the team provided excellent service from the in-home quote, implementation and post service check-in. I would highly recommend.

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thegypsytraveller

thegypsytravellerGreater Melbourne (Inner), VIC

Amazing customer service with Denise. Would highly recommend

published

Made the appointment online and had Denise come out to measure and quote.
Denise was amazing, very knowledgeable and helped make suggestions for the perfect blinds for our house.
Denise even came out to my house at 6pm
On a Saturday night to finalise our colours so they can be ordered first thing on the Monday morning, this is amazing customer service and we were thrilled that Denise could make this happen for us.
I would recommend Into Blinds and Denise to all my friends and family, easy process and nothing has been an issue. They have gone above and beyond.

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Carly

CarlyGreater Melbourne (Metropolitan), VIC

24 hours since blind unable to fit and no contact

published
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Incentivised ReviewNo
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GMG

GMGGreater Melbourne (Inner), VIC

Attention to detail

published

Dealing with the staff was made so easy right from the first contact. Receptionist gave clear details of the flow of events and referred my inquiry to their representative. Rocky, the representative, called me shortly afterwards and made arrangements to call on site. The meeting, his presentation and explanation of all the options for plantation shutters and blinds was very professional and matched my expectations perfectly. I signed up the same day. The measuring was expertly conducted by Nidhi right on schedule. I highly recommend this Company. They are a pleasure to deal with.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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CJD

CJD

  • 2 reviews

Terrible customer service.

published

We called to schedule for an in-home measure & quote. On the day, they called to say they had a cancellation and would re-schedule our appointment 1hr earlier. It would have been nice if we already live in the place, unfortunately it's still in late stages of construction so we're at the mercy of our site supervisor's availability. We called IntoBlinds as we're available in the original schedule but not in the new schedule they proposed. Lo and behold, it wasn't a proposal but a mandate. They changed our appointment without informing us, and it's now 2hrs earlier. For whatever reason, they cannot change it back to the original commitment. Very inconvenient and poor customer service.

Customer Service
Incentivised ReviewNo
Warranty Claim MadeNo
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Perfect customer services and affordable price

published

Nicholas the sales consultant is very helpful and efficient in answering any queries. Is highly recommended to everyone who are thinking about into blinds. Nidhi were very efficient and on time for final measurement. Overall into blinds hit the spot for customer services.

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Sue F

Sue FGreater Melbourne (Metropolitan), VIC

Prompt quick and effective

published

Very satisfied with the blinds the measure & quote and also the fitting. Technician came exactly when he said he would. Fitted them with no problem, was very polite and courteous.

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Fay

Fay Greater Melbourne (Inner), VIC

  • 2 reviews

Into blinds

published

Denise our sales consultant was very knowledgeable and supported us through the decision making stage. Denise understood my brief and I was confident with her recommendations. Maggie in headoffice was very informative and flexible when it came to booking in the installation. Adam our installer was a perfectionist. Very happy with the start to end service . Would definitely recommend!

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Margaret

MargaretGreater Melbourne (Outer), VIC

Perfect, Excellect, Efficient, The Best

published

I had Tammy out to measure for new blinds and sheer curtains.
She was so helpful with her ideas and expertise.
I could not have asked for a better rep to help me pick what I wanted.
Will be recommending this company to all my family and friends.
Thanks again Tammy.

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Mak

MakGreater Melbourne (Metropolitan), VIC

Excellent, efficient, friendly and helpful

published

Very satisfied Eddie was fantastic. Would recommend him and the company any day. Very well run company with great personnel

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Page 1 of 76

Questions & Answers

Very Unhappy Customer

Very Unhappy Customerasked

Into Blinds

Want to know why are you so quick to take your customers money but not quick to respond to calls regarding poor customer service relating to product issues and blinds not fit for purpose ??

No answers
Tina White

Tina Whiteasked

Into Blinds

Do you have a payment plan please

1 answer
Analie
Analie

No. We paid half and the balance will be on the delivery.

Linda C

Linda Casked

Into Blinds

Anthony came out to give me a quote on blinds and curtains for our new apartment. I found Anthony to be extremely professional and personable. A couple of days after placing my order and paying a deposit I started to reassess my choices. Anthony was very understanding and wanted to ensure that I was completely at ease and was more than happy to facilitate a refund. Thank you Anthony for your time and patience.

Regards

Linda

1 answer
Linda C
Linda C

It was Gary not Anthony - sorry Gary for getting your name wrong.
Linda C

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