Reviewer Photos & Videos
Shutters and Sheer Curtains look great, but was a long wait.
Very happy with the overall service and Tate's work with installing our shutters and Sheer Curtains. It has completely transformed the look of our home. The only issue was the extremely long wait time to get them delivered and installed. It took 5 months from when I first placed the order to get it all delivered and installed.
Lack Of Customer Service
A picture tells a thousand words. I have look through all the comments find it very odd. Once someone leave a real review about how faulty is after purchased many “good” review will try to wash it off. Here let me tell you my story very straight forward blinds is start drop down due to didn’t install it to the beam, They charge me $110 because it’s not part of warranty things. Installer came drill a hole to my Aircon pipe leave no respond for a month. Since September I’ve been calling around the clock get everything back to normal. [Name Remove...d] will leave me a message pretend it called me. Every time I leave message they guaranteed someone will call me back by end of the business day which is never. That’s how I end up leave this review. All I need Into Blinds finished the job what I been paid for.
Great and professional! Definitely recommend this company
Such a great experience having Suzie Turhan come in! She was so kind, extremely helpful and definitely an expert thanks!
Love my plantation shutters
Highly recommend. My plantations shutters look amazing. Fitted perfectly. Great customer service and all promises kept.
Thank you to Joe
Excellent Service and very helpful
Nidhi was very very helpful and his service was excellent... I would recommend him to anyone who wants a professional who knows his work..
- Into Blinds Thomastown Showroom
- Verified customer
Fantastic service, installation and blinds
From Tim coming out to measure and quote and Tate doing the check measure and Dilan & partner installing the blinds , I’ll say that we are very happy with the service and quality of all the blinds
Thank you very much
The worse quality blinds and follow up service u will ever receive - Avoid at all costs!!
We got into blinds to install our blinds in our 3 bedroom house. The quality of the roller blinds was so poor the chain snapped and they blamed us so will not come out unless we pay a call out fee. Their is only two ways to operate the pulling chain on roller blinds and adults live in this house. We of course called them up and was told we are still within warranty period so their will be no charge. A month later (still within warranty) after stage 4 corona virus lockdown over when they resume trade again we called again and a different lady sa...id their will be a call out fee. Absolute rubbish quality blinds and poor customer service to match. Please avoid into blinds at all cost and pay extra to go with someone else unless you want cheap blinds and rubbish after service when their is an issue!!! By the way - if the business sees this - hire some new staff coz your installers/quote team can even measure properly. Our blinds in the master bedroom is crooked it looks hideous and almost as if we installed it ourselves when these guys are meant to be experienced professionals at their job. Major disappointment we will never recommend into blinds to any of our family and friends ever please consider this a warning or prepare to be disappointed.
Nidhi and Thea are very professional and made me feel extremely confident with our selection. I would highly recommend there services.
Adam installed my sheers today
Great service by Adam, I just had my black sheers I installed, gave my living space a makeover and great ambience, the Thomastown team gave exceptional service from the beginning of my quote write through to the end of installation. Couldn’t be happier. Adam has fantastic service and knowledge of the products.
Mark was very knowledgeable and made our selections easy for us. Great advice, excellent and prompt service. Nidhi also did a good job with all the measurements. Very happy with the service provided. Thanks to the team Into blinds
Professional and friendly
Nidhi was very punctual & professional in the in-home measurement service he provided and ensured the options listed previously were what I had requested. Nidhi was friendly & provided an outstanding service.
Big decisions made easy
Nidhi came to our new home to measure for shutters and blinds. He was extremely thorough, generous with his time and helpful with ideas to complete the look I was after.
Good explanation of the products
Nidhi is very professional and told me what to expect about the products friendly approach good communication skills I feel confident that into blinds will make my home looks as a want it to be
Looks beautiful and great job by the installer very friendly! Happy with the service, quality of work and end product!! From start to finish into blinds is a great business
Professional and friendly
Nidhi, the into blinds technician, was excellent, he arrived on time, explained the options available, measured and ran through my options and the order. He was very professional and friendly. Nathan the sales rep was also very professional and friendly. Overall extremely happy with Into Blinds.
Thank you to Nidhi! For your services today ! We had our final measurements done today and I just wanted to say You done a great job such a nice, professional and Friendly Person ! Great job !
Best experience ever
Ben installed our new roller blinds and sheer curtains, and we couldn’t be happier with them. He was prompt, friendly, respectful and worked hard to ensure our new window dressings were everything we wanted. Such a nice bloke. Thank you!
- Into Blinds In-Home Measure & Quote
- Verified customer
1st measure & quote was very personable & the final measure & quote today was again outstanding service. Very informative & helpful. The customer service has been exceptional from the very beginning
We will be recommending to all our friends
Prompt arrival, rep called prior to arrival was quick and efficient. Sonia called past my work site to discuss product which was great in these difficult times. Happy so far
From Tammy measuring to Anthony installing, the service was excellent and efficient. The products came within the four to six week period as advised and installation was hassle free and quick.
Questions & Answers
Want to know why are you so quick to take your customers money but not quick to respond to calls regarding poor customer service relating to product issues and blinds not fit for purpose ??
Do you have a payment plan please
Anthony came out to give me a quote on blinds and curtains for our new apartment. I found Anthony to be extremely professional and personable. A couple of days after placing my order and paying a deposit I started to reassess my choices. Anthony was very understanding and wanted to ensure that I was completely at ease and was more than happy to facilitate a refund. Thank you Anthony for your time and patience.
|Category||Physical Shops and Blind & Shutter Shops||Physical Shops and Blind & Shutter Shops||Physical Shops and Blind & Shutter Shops||Physical Shops and Blind & Shutter Shops|
|Contact Number||1300 86 47 04||1300 86 47 04||1300 86 47 04||1300 86 47 04|
|Address||44 Latitude Boulevard, Thomastown VIC, Australia||4/12 Henderson Road, Knoxfield VIC, Australia||2/386 Keilor Rd, Niddrie VIC, Australia||254-258 Nepean Hwy, Edithvale VIC, Australia|
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