Ipstar NBN Sky Muster Plus 25/5 (Standard)

2020-2025 massive price increases started at $74.95 ended at $95. Internet was mediocre at best - could run phones and tablets but computer dropped in and out and no hope in the wind or rain. Moved house recently and found out they require 30 days notice to disconnect, even though I’m well out of the 24 month contract I originally joined on, when I called to cancel. Also took multiple calls and roughly 4 hours on hold in que total to finally get a call back. They say it’s “on their website” that they require 30 days but I was never sent a copy of a contract or any terms and conditions other than an outline of the billing cycle in 2020 when I signed up. Call centre hung up on me when I asked for a copy of their terms and conditions

Don't even bother... Just get Starlink – Really disappointed with IPStar. Initially went with them because there was no setup cost and it was cheaper per month than Starlink, but after nearly a year it just wasn't worth it: - the latency / lag is much higher (1 to 2 second delay on video calls); - download speeds are really slow; - data limits are by time & type, so you quickly reach your data limit if you watch a couple of hours of streaming during peak time.

Even worse than that, when I cancelled they still charged me for the full month, and didn't discount the $165 cancellation fee, even though I only had around a month to go on my contract.

Starlnk is more expensive, but it's just so, so, so much better. Save yourself the hassle. Give IPStar a miss.

Not one bit happy – I am currently needing to rely on my very poor mobile data/reception to do anything online, as the last 3 days straight we've had issue after issue, firstly before midnight it dropped out, had to wait 8 hours to call them at 8 am, had to wait all day for it to be sorted, just to have it drop out again, and once again wait to be able to call, then it was working again last night when i got home after calling them once again and waiting all day, to take up to no net, surprise surprise, this is beyond ridiculous, we've had problems since day one, they sent a technician who replaced the nbn box, but obviously there is major issues, other than replacing with second hand goods in which someone from ipstar told me they do. I find it frustrating, irritating, and i am beyond angry, we are paying for a service that is less reliable than anything before. Get it together!!! Now i have to wait until monday before i can YET AGAIN call to report a problem and wait ANOTHER DAY OR MORE for it to be fixed.