Ironfish Property Investment
Verified74 reviews
My property management agent, Rahul from Ironfish, has been exceptional in every way. His deep understanding of the market ensures my property is always positioned for the best results, while his professionalism guarantees smooth management for both the owner(myself) and tenants. He is highly responsive, proactive, and attentive to every detail.… Read more
His dedication and expertise have given me complete peace of mind. Knowing my property is in the best hands, I highly recommend Ironfish services and the senior manager, Rahul, to anyone seeking a trustworthy and results-driven property professional. Thank you again Rahul !!!
Avoid Ironfish Real Estate Melbourne — my experience has been a cautionary lesson for any property owner. From 2021 to 2025, Ironfish deducted money from my rental income without consent or even notification. They enrolled my property in “Detector… Read more
Inspector Safe Home Plans,” insurance policies, and “maintenance fees” I never approved, authorised, or received service reports for. No invoices, no explanations, and no proof of work were ever provided — yet charges continued annually.
When I asked for the full trust account ledger under the Estate Agents Act 1980 (Vic), they failed to produce complete records or evidence of authorisation. This behaviour clearly breaches trust accounting laws and landlord consent obligations under the Residential Tenancies Act.
Their managers admitted deductions were made under a “blanket clause” in the management agreement — but that clause does not permit unauthorised annual subscriptions or withdrawals. Even more concerning, I discovered duplicated charges and management fees applied when rent wasn’t even processed through their trust account.
I have now escalated the matter to Consumer Affairs Victoria and VCAT for investigation of possible trust account misuse.
Follow-up · Now, the case is in the process of submitting to VCAT. Given Iron Fish refused to provide any evidence of approval, invoices, or lawful authorisation for the deductions made - well, they don’t have any as I never approve any of those charges. Unfortunately, Without initiating a formal dispute through VCAT, there was no avenue to recover the… Read more
Worst investment decision I ever made. Bought an off the plan property with Ironfish in 2015. It was a 1 bedder unit located in Fortitude Valley, QLD. The project was called Broadway on Anne. Purchase price was 428k. Sold at 410k in 2024. Not only I lost 18k plus stamp duty, I also lost 9 years of capital gain.
In-depth reviews
The Best Property strategists – As a property investor, it is extremely important to be factual and logical. Remember, no property deal you sign is ever impulsive. Investing in property can be tumultuous (That's if you are not well equipped with information and possess a royal bank account). On a serious note, 5 years ago I thought it was just a game until my father advised me… Read more
to seek professional help before getting into this investing business and I did. Google wasn't so crowded back then but I came across the Ironfish Group. I set up a meeting with Mr. Michael Lawton, one of their strategists that proded me with more questions than I had for him. It was a good sign. Those questions about my future plans, budget, location, long term property goals, portfolio strategy.
I knew I had found my guide. He certainly wasn't like one of those pushy sales people that gave you advice with a strong selling motive. Michael knew his subject and then advised me to chart my plan. It took me a total of 2 years to arrive at a decision which I am now happy with.
Very Accurate – My husband and I were scouting for apartments for the first time ever and we sought support at that time back in 2017. We left our house hunt halfway because of a few problems. It was early 2018 then when we attended the seminar that we got invited to by our friend Iris and we were glad she invited us. We were new to the whole property space… Read more
because of how confusing it can get but we were determined first buyers and naturally went all out with it. The other property investing firms didn't have much to offer and then we came across Ironfish. We attended not one, not two but three of their seminars on housing and property investments with no intention to go ahead and invest in housing at that very moment.
Those seminars opened up our eyes to the world of the current property standings. We got introduced to a few of Ironfish's executives and decided what we wanted to go ahead at that very instinct. We invested in just the perfect 2 levelled house and we've given the top rooms on rent for us to sustain our life of travel and exploring. Kudos to Ironfish!
Do not waste your money!!! – I have purchased an off the plan apartment from Ironfish. I regret so much. If I could go back to the moment I signed up to secure an apartment from them and I would advise myself one thing “please ring at least one local real estate agent or investment advisor who don’t sell any property or a mortgage broker.” If someone sign the contract and… Read more
put 0.25% deposit, it’s not too late. Please ring a real esate agent, accountant, mortgage broker or investment advisor who don’t sell any real estate Now! At least get a second opinion from someone else.
I had to put 20% deposit as banks are more strict about giving loan for off the plan and especially high rise apartment, my rent is $430 per week which is very different from $630 that an Ironfish sales person said, value dropped a lot as no matter who the builder is there are someone who wants to sell their unit and if there are similar apartment selling it might be very difficult to sell at a good price (you might be lucky to get break even).
My one is even extremely high in strata. I personally know a few people who purchased from Ironfish and they regret so much. When you buy an existing property you pay stamp duty but you don’t pay to a real estate agent as Vendors pay to sell theirs. But if you buy from Ironfish or off the plan company you need to pay a commission and the marketing fee which I paid over $30k. My new apartment value went down a lot as many of other units are selling and sold much less. I regret a lot. People who don’t know much about property investing please get some advice from a real estate agent or other investment advisor who don’t sell any property. You’ll discover a lot more.
Positive reviews
I am happy with there services very well and great customer service Especially,I am very happy that I rented a house from a professional agent like Rahul - he is very polite and solves the problems easily, he always has a polite solution. no headache, yes there's always solution with Rahul. I really appreciated Rahul Thanks
Rahul Singhal - Property Manager – As a property manager, Rahul has consistently demonstrated exceptional organizational skills and a strong attention to detail. His ability to effectively communicate with both tenants and us the landlord contributed significantly to the smooth operation of the properties under Ironfish's management. Rahul exhibits a proactive approach to addressing maintenance issues promptly and efficiently, ensuring tenant satisfaction and property upkeep.
Review of the Service provided by Rahul Singhal (Property Manager) – We are very satisfied with the exceptional service provided by Rahul Singhal (Property Manager) who manages the rental of our properties. He is very professional in keeping us informed & updated regarding the rental market. He is very responsible and responsive to our tenants' and our requests in the event of need. His problem solving skills are… Read more
excellent. I will highly recommend him to all our family and friends. Thank you Rahul! Vib & Gitu (Landlords)
Negative reviews
All of the reviews that rate this company as unscrupulous real estate agents are accurate there is absolutely no strategic value they offer. They do sell overpriced real estate that do not grow in capital value even after 10 years!! Stay away do your own research on what location and true property worth as this group are simply sales people!… Read more
Bought an overpriced off the plan apartment from them. Construction was cheap and materials and aesthetic was cheap looking and not at all what was represented when selling. I sold it as year after year zero growth. Finally decided to not hold on to a negative growth apartment even after years!!! Stay away
Expect a [Content Removed] and stressful moving-out process. We used the cleaning service they recommended, yet they tried to charge us over $900 for so-called “damages.” They ignored existing marks from before we moved in and tried to pass off normal wear and tear as damage. We had to push for VCAT and only then they stop trying to test our… Read more
boundaries and backed down. Avoid them at all costs. They [Content Removed] on renters who don’t know their rights. Total waste of time and energy.
Worst real estate – Worst real estate I have ever been through. Always staff changes, they are rude bullies and disrespectful, to there tenant's. They lie, they never fix anything, they are a big joke. I feel sorry for anyone going through this company. The senior management staff, what a joke. All I can say is Karma will come back around.
Recent reviews
Worst rental agency in melbourne – During my years of renting Ironfish was the worst agency I ever leased from. They are incompetent, don't answer their phones, change staff/agents without informing you, and do not fix any damages to properties. They also fake a lot of their reviews on google and then call anyone who publishes a negative review to bully them into deleting it, which is why I am posting this here, I suggest anyone looking to rent to stay far away from them.
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Poor growth, poor choice of tenants – I purchased house and land package through them for $340k 13 years ago with the promise of "great suburb, huge growth coming". The day it was completed, an identical, brand new house, right next door was for sale for $300k. Today in 2023 its valued at only $480k. In the time I rented it with them, the property was damaged by the tenants, twice.… Read more
Costing more than the bond to repair. It also had tenants not pay for 3 months and need to be evicted by police. The property was then broken into a day later...
Outstanding service – I rented a property through Ironfish and received excellent service from both Denise and Vicky. Thank you both for your outstanding service.
Terrible property management – Terrible propery management, tenants allowed to do whatever they like. Drugs used and grown on the property however tenants just left there even after the Police raided. Would give 0 stars if it were an option. Highly doubt that property inspections are being carried out. Just look at how many negative reviews are on here, and they are most likely the only honest ones.
Professional Service & Great People – Christina, Justin and the whole Ironfish Real Estate team have been amazing to deal with. From the moment i spoke with the Ironfish team i could immediately see their level of integrity and professionalism that is second to none. If you are looking for an agency to manage your investment property then this is the agency that you definitely want to be calling.
The Stup1d intermediary who wants you hundreds of depreciation – Although I am Chinese, I am ashamed of this agency. They trained a bunch of clowns and monkeys. They don’t understand the law here. Then they cheat your bond money and go directly to sacat or rbo. You don’t need to talk to them when you check out. There is too much negotiation.
Existence of this company is a disaster – Terrible experience. Ironfishe sold aprtments before they are built $100,000 more than its value. Rediculous. I wouldnt recommend anybody to go with this company or even renting with this company.
Renter from Ironfish – This company is Chinese owned and managed. They dont care and take way too long to process anything. never rent off them! NOT legit! Scam! Be careful and dont use them. Another friend of mine who used them waited 4 months for their bond back in a property she asked for help as it had with mould and she was pregnant. She had to move out and thats when she had to wait 4 months for her bond.
Nasty property management company – We just filed a complaint to VCAT because of the nasty management, ignorant and irresponsible acts from this company and Alvin Chen. They took money from your bank account without explaining and mixed you car park spot from another tenants, since Nov to now our problems still unsolved! None of the thing go right! If you want to have a taste of… Read more
regret and keep calling, emailing and texting a company or a person who won’t reply you or give u any help. Try this agent.
renting - HORRIBLE EXPERENCE – Every time they do an inspection they are rude and nitpick every little thing. The house is always spotless, perfectly clean, no damage, rent always paid, yet it always seems like they are just trying hard to find something wrong and then bully me about it. They are very judgemental, one of them told me that my child was a slob because she left… Read more
her teddy on the floor, she then told me that my perfectly clean bathroom was 'a disgusting and horrible mess' because my 3 year old forgot to flush the toilet. They always have a horrible attitude every time I speak to them. When I contact them about any issues that need to be addressed they ignore me, even after I called and emailed multiple times over several months, still nothing. I will never rent through Iron Fish ever again.
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Customer experience is awful – We had an inspection on Monday 5th of October at 4.30 for a property on Dockland drive. Zac or Jack (couldn't catch his name over the phone) called up to say he was running late and pushed the time for 4.45pm. We agreed and waited in front of the apartment block until 5.05pm and nobody turned up. Neither did we receive a call to say that he was… Read more
running late or any apologies for failing to turn up. I sent a message to ironfish on messenger because the agent had called from a no caller id so we had no way of contacting him. They apologised and said the feedback was passed on and their team leader would call us. It's now Wednesday and nobody has contacted us. These people lack professionalism, genuine care, integrity and dedication to their work and customers. Our customer service experience was awful and we would not recommend you to anyone. If I could, I would give you no stars!!
Lazy and incompetent – I looked at 5 apartments in February 2020. I applied for 3 of them, noting that as with the coronavirus situation I’d offer them less than the advertised price. Waited one week without reply, so went to their office but of course the staff I needed to talk with “was busy”, so I emailed and called him MANY times. No reply. After another week (so 2… Read more
weeks without a reply) I went to the office again. Of course he was busy again! I applied for another apartment in the same building with a different real estate agent and was approved the next day, and I moved in after one week. After 5 months, ironfish still never got back to me. Apartments I’d offered $530 for are now listed for $480 a week, and with the ongoing coronavirus situation, I bet they go to $400 a week, I hope they can’t rent them even for that! As someone who buys/sells property, I would NEVER trust my property with them!
We are truly sorry you have had this… Read more
Incompetence Personified – Unprofessional staff, cowardly hide behind their phone or office counter instead of doing their job. I will be ensuring that the public is aware of the worst real estate agency I've ever encountered. LANDLORDS if you want your property maintained DO NOT use this agency, they only care for profit and don't mind the landlords property to be damaged.… Read more
Smug and cowardly, the typical wealthy snobs, so if you want a useless, unhelpful agency pick IRONFISH !
We understand how disappointed and… Read more
It is a good company – I bought an investment apartment. It is a great value. If I want to buy another house or apartment, I still like choose ironfish property. They are really awesome. Thank you so much.
Very Professional and Educational! – my friends has recently recommended Ironfish as I was interested to invest in a property and I did not have much time to do research. I have attended their seminar and had a chat with a strategist about my goals. Priscilla is really professional and gave me really good options to consider based on my budget, would recommend her.
BAD. BAD. BAD. BAD – Ironfish do not care about you or your investment. They take your $$$ and hang you out to dry. Their property management is even worse. Run a mile from these crooks.
Dear Andrew, We are so sorry you… Read more
This is perfect! – This is my first time cooperation with ironfish,thank you for your guys help and thank you Angel Zhang support a lot of advices to us。She is a nice people,we have a good service in ironfish.
Secure Decisions – It takes courage to quit your job and follow your passion. I did exactly just that. I quit my job to take up property investment full time after I realized I was really good at marketing property. It was my turn to delve into this space and I thought I'd get a headstart with Ironfish. I had heard about Ironfish through a family friend who spoke… Read more
about it at a family dinner and I just dived into the discussion. I rang up one of their executives and set up a meeting within 2 days. I am a curious cuckoo so I fried the bloke's brains with questions about budgets, commission, ROI, resale value and another 1000 questions. I didn't take action immediately. I made sure I just waited for the right moment.
That moment arrived 9 months later where I decided to invest in my first property deal ever. The strategist was right with all his analysis because It is worth a whooping $5,00,000 today. The townhouse is the best deal to have happened to me in years!
The Perfect Choice – As a graduate in economics, you tend to get analytical and consider the economics of land, space and all of that before getting involved with property investement. A friend and I decided to take the leap back in 2015 when property rates here were stable (unlike today!) and thought we needed to seek help from professional property investment… Read more
consultants.
Another bloke who lived in the hood, much older and knee-deep into the game recommended Ironfish. We attended their free seminar and got acquainted with Michael, an executive. He was very helpful! But, we kept our options open and sought more knowledge from other consultants. We met with a few that didnt give us as much information as Michael did and then we knew who was our go-to property guide.
We chewed Michael's brains for 3 months to be exact and then got our plan in place. The bloke was pretty helpful. We have invested in 3 places around Adelaide and quite happy with it.
Great experience securing our rental! – Shane at Ironfish was incredibly helpful in the process of securing our dream rental! Our family was relocating to Brisbane for work, so we thought finding a property would tricky, being out of town at the time. But Shane made everything so quick and easy. Communication was fast and straightforward and the application and approval process was quicker than we expected! Would definitely recommend Ironfish to prospective tenants.
Amazed With Their Services – Property investment requires patience and sustained planning. I was set to launch my own personal business venture back in 2015 and had dreamt of building a property portfolio in and around Sydney. Property investors are curious individuals by nature and so after my business was up and running, I finally decided to step into the property… Read more
investment arena by attending my first Ironfish seminar where I met Priscilla, an Ironfish executive.
She didn't just promote Ironfish like other executives do for their own personal benefits but instead took my current plan, savings and drafted an investment strategy that would promise a return on investment because every investment must pay off at the end of it. I am extremely pleased with Ironfish's services and I'm soon going to make my next investment in the country side! Thanks Ironfish!
Smart Investment – My experience with Ironfish has been a rewarding one since day 1. Julian introduced me to Ironfish 3 years ago, but it wasn't until last year that I decided to actually step into the property investment game. Ironfish helps you build an expansive multi-city portfolio basically. I thought out this strategy from the point of view of my returns. The… Read more
higher the property rate, the lower the investment and the lower the property rate, the higher the investment. This mantra has helped me maintain a sustainable property portfolio over the years. Ironfish already has its own property zones and it gave me a multi-city portfolio strategy. All I did was combine my knowledge about property with Ironfish's strategy and boom it worked to my advantage. I will recommend Ironfish whole-heartedly
Terrible Experience in Purchasing An Off-The-Plan Property From Ironfish – My nightmare started when I was convinced by one of their sales agents to buy an off-the-plan property in North Shore and paid 20% deposit a few years ago. Since then, I experienced the long delay in the settlement, defects ratification problems, short payment of the 20% deposit and overcharge in rates. The sales agent simply told me that they… Read more
can't do anything about it. I had to deal with all these problems by myself. Worsely, the value of the property went down below the purchase price after the settlement. I also knew some friends experienced the same issues with me.
To me, they are a real estate agency, not a so-called "investment advisor". Don't be fooled by them.
Hi Joe, We’re very sorry you’ve been… Read more (+1 reply)
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Hi Johnathon, We’re so sorry you’re… Read more