654 reviews
Great quality and well priced: We recently ordered a house lot of double blinds from iseekblinds. To ensure we had the correct measurements we bought a Bosch Professional 40m IP54 Laser Measurer for $120 to ensure accuracy. This cost was saved with the generous discount on the blinds. Initially the colours we chose were later found to be not… Read more
available but we arranged for an alternative material that they had in stock. It is worth confirming material availability with iseekblinds to ensure on-time delivery. When the blinds were received the quality of the material was obvious and was low VOC (Volatile Organic Compounds) that means they don't evaporate off any carbon-based chemicals into the air as gases with the hot sun on the blinds. This was a bonus as many other brands don't offer VOC blinds. The installation was straightforward and only took 5 mins per window once we perfected mounting the first blind, which was a good test. The adjustable wheel at the end of the blinds took up any slack in the width of the window frame. We did need to swap a couple of the brackets that were supplied as the orientation was sightly different for LH vs RH pull chains and our sunshade blind was to roll backwards and sat below and behind the block-out blind that rolled forwards. It was helpful to provide a photo back to iseekblinds for any questions to ensure the correct brackets or mountings were delivered. Thanks to Enytha, Mary-Ann and the Customer Service Team who were easy to work with and very helpful. The on-line videos were also helpful in the measuring and installation process. Well done guys ... 5 stars.
Reviews with attachments
- +2
Had been looking to install plantation shutters for quite some time but didn't think I could afford it. All six blinds was the best company I researched by far. Their service and tutorials were outstanding product when it came early. I might add were as promised. The standout however was when I went to place my order initially and had questions.… Read more · 1
Not only did they get back to me promptly but I had a call from the owner of the company and the man the videos himself who did a video call with me and gave me some extra tips which allowed for an amazing finish. Thank you so much. I sing blinds. I will order again
Don’t do blackout in S wave folds UNLESS you do the deeper hem. Have wasted so much time trying to get the folds to stack slim. Instead I get a ballgown at the bottom (‘traditional hem for a flare’ I now know- missed the explain button) Helpfully customer service sent a video on how to train your curtains … but you have to leave them tied up for a… Read more · 1
couple of weeks. Otherwise a pretty good company to work with. Responded to my emails same day, then a phone call to explain how I ordered poorly for the look I wanted. Tip - order a centimetre shorter to be sure it doesn’t get caught on floor. And be prepared to be patient w blockout fabrics while they learn to hang in proper folds. It takes weeks they say.
I’d give a 4.5 as they took the trouble to follow up with me. But I’m going to live with this mess for a good while it seems.
First purchase from Iseek was around 5yrs ago with automated roller blinds. Recently moved to Brisbane and have started to renovate our townhouse with plantations. Video instructions are great and I found them easier to reference than the hard copy instructions. Product quality is great as well and the follow up service is also good. Show details · 1
- +3
Slowly replacing all my roller blinds with Plantation Shutters. The results are beautiful, I am very happy with my purchase abd look forward to finishing off my whole house. Sp far I have done the bathroom, ensuite and lounge, kitchen, dining room. I just love them and highly recommend iSeekBlinds. Show details · 1
Word of Mouth referral and we couldn’t be happier – Highly recommend iseekblinds, family recommend them to us after their stunning bedroom transformation. Word of mouth so we decided to add to our kitchen/dining area sliding doors and we couldn’t be happier! Super wast to measure and order, and with the help of the Youtube video very straightforward to install. Overall a great company to deal with and a high quality product. Show details · 1
In-depth reviews
Very good blinds but some additional work required – Purchased a motorised blind to provide privacy on the French door between the kitchen and games room. Stats for nerds: block out Bali thermal chalk fabric, outside mount, back roll, 650mm wide (to slide past the door handle, 2000mm long, Q1 Motor, left hand controls and charging, charger, remote control, brackets – white, pelmet – white, bottom… Read more
rail - white, upgrade to silent bottom rail - all up $518). Two things I didn't like (1) didn't come with brackets (not sure if they were extra or simply overlooked in the factory). Given I have limited free time for this kind of project at home, I didn't want to wait for them to be sent over to WA so went to Bunnings bought something similar and used the angle grinder to make them work. Good result in the end and the unit sits flush against the door. (2) Even with the unit sitting flush, the blind itself sits about 30mm off the door, which means little privacy as you can look right through the gap on either side. Fixed this by removing the "silent" loops at the bottom and going to Bunnings again and purchasing a section of steel tube to installing a bar (pic#2) to push the blind back flush with the door (pic#2, pic#3). Remote control works really well after following the setup instructions.
BE CAREFUL NOT TO TILT MOTOR BLIND OR YOU'LL BREAK IT – When installing the motorised blinds it is very important that you DO NOT TILT THE BLIND. The motorised blind comes covered in plastic and that is the only protection. Once the plastic is off you do one little tilt and the motor will slide straight out. If you have concrete or tile floors it will smash and break. Then you are looking at another… Read more
$220 to buy another one.
There is not enough warning of this. There is nothing on the blind itself to let you know of how easily it slips out. You think that the motor will be attached to the blind, but it isn't. It is attached to the inner tube and the inner tube slides straight out.
Not tilting a blind when you are trying to hang it is very difficult. If, like me, you hired a tradie to install it, they won't watch the "How to Install a blind" videos - because they're professionals and know what they're doing. I have watched the videos and can see the warnings but I don't think these warnings are anywhere near enough given the absolute certainty of the blind sliding out and breaking on a hard floor if it is tilted. I think there should be a piece of sticky tape or something which has to be removed from the end of the blind with a red warning sign that it will slip out if tilted.
I have bought many blinds and curtains from Iseekblinds and think the company is excellent. They make Aussie blinds - excellent quality and for a reasonable price - way cheaper than getting it done by someone else. This is my only complaint - the lack of warning on the mechanical blind. Don't do what I did- make sure the installers know DO NOT TILT - or you'll be paying another $220 and your blinds will be unusable. I wished I'd just gone with the classic chain.
But then I used them. So while buying a replacement motor I've decided to motorise all the chain ones I have in the bedroom because having motorised blinds is so good. They go up and down silently and you can set them to a timer. You can set them to a desired height. They're really, really cool and feel so luxurious.
JUST BE CAREFUL they don't slide out and break when you're installing them. A small little error and it's all over red rover.
Quality blinds at a reasonable cost from knowledge and helpful company – We have sunscreen one screen fabric roller blinds with motorisation (remote) We needed blinds and as we live SA rural, long way from any city, we went online. Discovered iSeekblinds which is based in Vic. Very informative website, including easy to understand explanations of fabric types, the purposes for use of different types of blinds, how to… Read more · 1
measure the windows, and a step by step how to for actually fitting the blinds. Online written info and videos give clear guidance. Firstly, we ordered free samples of the fabrics & colours we thought might work for us. They arrived with other helpful written information and charts for measuring. The area we were wanting roller blinds for is a large undercover, outdoor entertaining area. Approx 12mx10m. Open plan with a kitchen, long bar under 2 windows, eating area, TV….. One side of the room has 6m wide full length windows/sliding doors that open onto the outdoor pool area. [Yes, the sliding doors area fitted with special pool safety ‘water closures’. ]
After receiving the blind samples we then decided on fabric type & colour. However, we were still really unsure as to how to tackle the measuring for the window coverings. So we phoned iSeekblinds with our concerns and Michael from iSeek blinds made a mutually suitable time to do a FaceTime call with us. Absolutely terrific! Thank you Michael. Together we all ‘walked through’ our large undercover enclosed outdoor entertaining area. Micheal kindly spent significant time suggesting what type of roller blinds, and carefully explaining how we should measure to gain the window coverage we required. Result is fantastic. The fabric we chose is not block out but rather keeps out majority of the radiant heat. We can get very hot weather here. In winter the same blinds will keep warmth inside the area. Great thing is we can still see the outside views and the pool too, all without glare & heat transfer. Better still are the blinds being motorised! Michael was correct on that too! Remote with rechargeable batteries; have not had to recharge since ‘we installed the blinds ourselves’ 3 months ago & we operate the blinds everyday. One controller operates the 5 blinds! (Bought a spare controller to be safe). We did the Blind installation and setting up of the controller specific for each blind. Really, it was not overly difficult. Just make sure you follow the written instructions and we found watching the video super helpful (Videos available free online from iSeekblinds) If you are still unsure then you can phone contact iSeekblinds and their genuinely helpful staff will provide guidance. That’s our experience! Such a pleasure to now sit in our outdoor entertaining area. Lots of positive comments about the blinds from visitors!
Positive reviews
Thank you for your help. Right from the beginning with Iseek, in research, to fitting instructions of 13 + different applications of shutter videos. Speaking to Micheal, he is 100% passionate & explains the process well. Wow, did I save some dosh as well. I will be back to finish the rest of the house. Show details · 1
I don't often bother with reviews, but this time, credit where credit is due. I ordered shutter blinds for 3 large windows. The shutter blinds are a top quality product and great value. They have a smooth satin finish which is nice to the touch and a hardy material. Ordering was easy and they were packaged extremely well with lots of heavy… Read more · 1
duty bubble wrap. I found them very easy to put together and was sent YouTube info to peruse so there were no surprises. There are 2 adjustments that can be made on each blind to get them just right. The elevation of the shutter and spacers for the hinge make for a perfect fit. I was 4 hinge pins short and the after sales team sent them express and they arrived the next day. I recommend this product, easy DIY install.
I started my initial consult with a video consult which i highly recommend, as Michael was able to see my window style, double hang and tell me which set up best suited what i wanted the end result to look like. I was told from the start expect order to arrive in 10 weeks, but advised shipping delay so pushed back 2 weeks. Finally arrived well… Read more · 1
packaged and in great condition. What a product 10 out of 10 for value and great customer updates along the way telling me where my order is up to. Next I was worried I'd stuff up installation but after watching the installation videos a hundred times lol, I took my time and it got easier. 1 down and 13 to go. Highly recommend.
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Negative reviews
Ordered and paid for shutters 31/8. Email received confirming order then nothing. Followed them up 30/9 and eventually got told the shutters were ‘out at sea’. Another email send 21/11, no response. Three months later, no updates and no shutters. Customer service is 0/10 Show details
Not as easy as should be – Ordered sheer curtains 3690mm x 2390mm and arrived slightly before estimated delivery which was great, online ordering was easy and a phone call easily clarified any concerns. Fitting of the track was simple but I am OK with DIY. Hanging of the curtains was not straightforward as hooks were not spaced correctly. 11 spaces between most but 4 spaces… Read more
had 9 which meant did not hang correctly. Contacted I Seek Blinds who asked for photos and descriptions by email which then replied spacing is correct. Unfortunatley not, I then removed all hooks (yes bloody lots) respaced them all at 11 spaces each and now hang beautifully...
Shutters – I went the path of the hang strip shutters after looking at the website and seeing that this was the most commonly used method and the simplest to install. Looking back I think this method only suits a single panel and not multiple bays as was my application. The biggest problem was that I received some parts that were not listed on the parts… Read more
sheet. I contacted HO and was advised that they had changed the install method and we’re busy trying to update the information. Bit of a cart before the horse thing. HO tried to explain over the phone how it goes together but very difficult to work that out over a short phone call. Needless to say the install didn’t go quite to plan so I was a little disappointed with the end result. On a plus Customer Service responded very quickly and were keen to help, the product is of a good quality and I’m sure that if all the information was available the experience would have been better.
Hi William, Thank you for taking the time to share… Read more
Recent reviews
Don’t compromise quality to saving money. Next time l want new blinds for my whole house l will be hiring a company that comes out to me, does the measure and quote and then installs it for you. The cost cutting of DIY for me was a headache and l… Read more
didn’t quite get what l wanted. I measured past the window so l would have better block out but it doesn’t work. If l had someone out to measure it l would have been able to explain this need. I just expected it would come with excellent block out when giving the measurements past my window. 3 times l had to contact them because they got my order wrong. The first time they got 2 of the blind colours wrong, the second time they made it too short in the width to fit inside my window and the third time they made it too long. That caused wait times for new blinds to be made and re delivery. It took months for me to finally have all my blinds correctly installed. In a new build it left me with no window coverings for a long time and caused stress and frustration at not being able to feel settled. The customer services was good though and were accommodating as long as l dealt with the female. The delivery driver picking up the wrong blinds was rude. My daughter has had an issue with her curtains and is dealing with one of the guys and is being met with rudeness and passive aggressive belittling in the emails. If you want a professional finish without the headaches and have the finances to pay someone to come out to you, definitely go that option. If you need to save money, expect headaches.
Follow-up · The installation issues came from blinds being in the wrong colour and not fitting my window and having to wait weeks for new blinds. 3 times l had to go back for amendments. What should have been no more than a month from ordering to installation took about 3 months. I don’t know what went wrong with measuring. I gave the measurements as per my… Read more
I am extremely happy with the service, the instructions, and the end product. Ended up purchasing three blinds. I was planning on curtains as well as I loved the fabric sample I received, but I will order these at a later date. Definitely worthy of five stars. Make sure you get enough samples in different shades, and measure twice/three times.… Read more · 1
Read the instructions and watch the videos. And don't DIY if you can't do all of that as there is definitely room for error if you fail to do your homework. I was so scared my measurements were wrong but I'm happy to report the blinds fit like a glove!
Beautiful quality shutters, excellent value and first class customer service. This was a large order with many shutters kits to be constructed. The packaging, communication and delivery were excellent. The videos were well detailed and response to questions was quick, friendly, polite and helpful. Shutters look amazing! Show details · 1
Wow this would have to be one of the best companies I have ever done business with. My order was quick and the after sale service amazing. My order arrived with a slight bit of damage to rail caused during shipping, a new rail was sent out the very next day. Could not be happier with the service I received from this company. Show details · 1
Outstanding customer service – We installed our blinds from this company over 10 years ago, we have loved them and have no issues. Recently we broke one of the springs, I promptly contacted the company to ask what we can do to fix the blinds. Mary Ann responded to my query within the hour and sorted my issue quickly and efficiently!! I could not be any happier with the service offered to me and I now have a working blind again. Thankyou so much!! 10/10 Show details · 1
Highly recommend – Couldn’t recommend iseekblinds more! We ordered roller blinds and shutters for our two storey new home. They are really great quality, easy to install and the pricing couldn’t be beat. We had one roller blind that was faulty, and it was immediately replaced. Thank you iseekblinds for such a great experience! Show details
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Excellent customer service in resolving an error – In my latest order for shutters there was error with the one frame. The customer service team responded extremely positively and resolved the problem as soon as possible. It is rare to find customer service at such a high level these day. Show details
Beautifully Made Sheer Curtains Exceed Expectations! – I recently ordered sheer curtains from iseekblinds for my living room, bedroom, and study, and I couldn't be more pleased with the result. The curtains were beautifully made, exceeding my expectations in both design and quality. The Charlotte fibre material feels premium, and the craftsmanship is outstanding. The price was fair and matched the… Read more · 1
high value of the product, and delivery was impressively quick.
Additionally, the video on their website was incredibly helpful. Mike, who appears in the video, looks friendly and trustworthy, and he clearly explains the product details. This made the whole process even easier. Overall, I'm more than happy with the result and would highly recommend iseekblinds to anyone looking for quality curtains!
Fantastic Company! – We highly recommend I Seek Blinds! Not only is their customer service amazing, we couldn't fault their expectional communication and guidance through the process. Having a video call with Mike made the process easy & gave us confidence in our choices. From ordering our sheer curtains to receiving them was so timely! Although a small hiccup in we… Read more · 1
received the wrong brackets, the team were excellent in rectifying the issue and expressed shipped the items which arrived the following day! They were easy for us to install & look beautiful! The quality is great! Thanks so much team! We can't wait to order more for the rest of the house!
Excellent – 2nd lot of blinds I've bought from iseek blinds Top quality, exceptional service. Very happy customer! Highly recommend!! Show reply
Happy Customer – Great experience from start to finish! Purchasing online was super easy with guides on how to measure up and suggestions along the way. We received emails confirming our order with a date of when they were expected to be made, plus an estimate of delivery. We were amazed at how quickly the blinds arrived, we had them in under 2 weeks. The… Read more · 1
installation guide, which was included in a link in one of the emails was very helpful and there was an option for a printed version if we needed it.
We purchased 4 blinds and they were all installed within a couple of hours and looked great. 10/10 would buy from iSeekBlinds again and will recommend to anyone who is looking to buy.
Timely production great quality – I Seek Blinds delivered the curtains in less than half the time of another online company and were responsive to communication. The blinds look fantastic! So happy with them, everyone says they make the space look incredible. Show details · 1
Excellent – We are thrilled with the plantation shutters that we purchased from iseek blinds. The shutters look sensational, they have transformed our windows! Iseek were very good to deal with, helpful and communicative re progress and delivery. We followed their videos on all stages and were pleasantly surprised how easy it was to assemble and fit them. The… Read more · 1
quality is outstanding, the fit is excellent and the outcome better than the shutters made and installed by a major blind company in another house we own. Couldn’t be happier.
Fabulous – I love these guys! We have ordered sheers and blinds over the last couple of years and have now just placed another order for our final windows. We have sent our friends to them and they are all equally happy with these beautiful products. I know you’ll be getting more orders shortly as we had a family reunion at our place and a few of them… Read more · 1
took down your details. They were equally impressed that we had put them up…………two 60+ish year old ladies! Thank you for making it so easy. We definitely used your how to videos each time. Here are some photos. Thanks again. Cheers Sharon B
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Hi Stella, We’re really sorry to hear you’ve been… Read more