Isuzu warick qld service center
Scheduled 90’s kms service done and after 3 days car has been leaking oil got towed back to them and after 2 days in their shop pick the car and belts are all squeeking and got told to rebook again for another belt replacement and have to wait for 3 weeks to be done. And im not confident with my car to drive around since im covering long drive to work.
North East Isuzu
Went to them in 2014 for a new mux. walked out very disappointed. Gave them another go three weeks ago for a new dmax same result. sorry i wasted my time.
Very Bad Dealer
I went to North East Isuzu Ute dealer in SA. This is one of the worst dealers I have come across - They are NOT in the business of selling cars. They were not interested in obtaining our business. We will be purchasing from the Gold Coast dealer. This dealer is NOT recommended.
North east Isuzu Burton ROUGE’S
2020 Ute was ordered 4 months ago and finally arrived in adelaide. The contract was signed deposit paid and a handshake was done back then. Got a call and got told we need to pay another $4000 on top of contract price. We were going to order another if they are any good. Plenty of other dealers around.
Happy with the UTE cant say the same about customer service and feedback.
Bought an Isuzu D-Max in March and finally received it in July. I know this has been a difficult time for everyone COVID-19 but the finance department was disappointing, would seek private finance in the future.
The reviewer stated that an incentive was offered for this review
Worse plaCe I have ever dealt with in my life
Bought an Isuzu trade pack truck do not buy one problem after problem with only 1000klm on the clock.The services department wow tony from there omg how has this guy got a job, he lies, he is rude to all customers. The truck comes in to get fixed and comes home with the same problem and 4 weeks ago they ordered parts and they said yes they will call me in 2weeks and still nothing, today I called them To chase up on what’s happening and after 12 attempts of getting through The workers must be on a smoko as no one answered they said we forgot to ...order and I will call you back today to let you know, we’ll today is over and yet again no call from anyone.I will never buy a truck from eastern creek Isuzu again. It’s run like a toy yard, they have no idea how to fix things and no idea how to deal with customers disgusting
Purchased a vehicle from Pacific Isuzu Maroochydore
We purchased a car back in February under finance with this dealership which went through smoothly. During the transaction we clearly stated that we wished to pay it off in the next few months as we would have the money by then, we were advised that this would be ok and it would be around $200 to come out of the finance obviously and we would pay the remainder of the vehicle. Fast forward to June we have asked for a settlement figure and it turns out we have had for 5 months on finance we have had to pay four thousand extra on the car!! absolu...te disgrace!! I feel we were totally mis-sold this product, we were also advised that the dealership wouldn't get anything for the finance turns out they got a $1000 commission, we said nothing regards to this until we got the settlement figure. We have spoken to them and obviously the car has been sold now so not their problem!!! wouldn't trust them ever!! Do not purchase car especially with finance they don't disclose everything that you are being charged for!! Lets get this straight im complaining about the mis-sold finance not the product I bought!
Isuzu ute ryde will take you for a ryde worst car dealer ever experienced
worst experience ever these guys simply got there paper work signed and used it as leverage to get every last cent they could out of us. They put us in a position where we had no choice but to go else where. We were supposed to be buying our first car and thought it might be a pleasant experience but that was not the case. After leaving a holding deposit prior to viewing a trade in car which we already had valued at another dealer the basically said they cant match the trade in price and used their position of having taken a fee as non refundab...le to squeeze every last cent out of us. We were also insulted by the salesperson and spoken to in anger certainly not good traits of a sales person. Now the dealer is telling us if we pursue the matter he will counter claim for over $3300 to pay for dealer delivery charges. We alerted the dealer within 36hours of leaving a deposit . A bit rich especially when they told us dealer delivery is a week at best on top of that 4 days after they send me pics of an unregistered car without all the accessories we ordered saying its ready for delivery when its clearly not ready and in a holding yard. Thanks for nothing ryde isuzu ute
ISUZU MUX 2018 Cruise control got a problem..
It is good car but actually found one problem. Driving in auto cruise control and changing a gear ratio (without doing anything else) for example from from 4 to 3, instead of switching auto to OFF it is still keeping that ON and the car engine because of low gear starts running high speed and become very noisy. Services are reluctant to fix it. So each time you've got to remember to switch manually cruise control OFF at first and then change the gear but that is nonsense.
Didn't even open the air filter to check it
Had my DMAX 2012 in for service .
Brought it home and checked air filter it was still caked up with dirt and debris from last off road trip.
Straight away went and bought oil and air filter and new oil and did it all again can't trust anything was done.
I would normally complain to dealer but assume they do this as normal practice and we don't know anything about cars.
Slow warranty work
Just on 2 year old D Max twin cab air con warm so we went to dealer rang the next day to see how long a wait for part. We were brushed of with part on back order. Next day rang customer care Australia told them problem and if they could find out how long for part to get in. Took phone number and would ring dealer and get back to me. Rang the next day again and was told person out at the moment but would ring back that day. Same dealer left loose bolts on sump plate. They might be a good ute but there warranty works and after service needs a lot of help.
Tweed Coast Isuzu
Wanted a quote for 2018 mux. Wouldn't give us one with out giving him a credit card to show we were serious.
Paid a deposit at his competitor later that day from Gold Coast Isuzu.
Hows that for serious.
Werribee Isuzu - Lazy
Werribee Isuzu Service is pretty hopeless. Vehicle has a specific problem with its auto transmission, but all they did was check for software updates. None found, so they just let the vehicle sit in the care park. Lazy incompetents made no effort at all.
Toowoomba Izuzu - Extremely Incompetant
Took our MUX to get checked out in regards to a engine issue (Metallic grinding noise). Initially we got told its just the cold weather, and when we took the car back a 2nd time, we get told its because of a CB radio installation and charged us $85 labour that we didnt authorise. Finallly, after I tested the car myself and had recordings of the grinding sound they tell us there is no oil in one of the compartments. What a joke, Izuzu Toowoomba is untrustworthy and I will never buy an Izuzu car again.
Be aware of Narellan Isuzu
I had the 90k service carried on my 2013 Isuzu D MAX 4x4 auto out at Narellan Isuzu on the 1st June 2018.Was ll fine up untill i found grease/oil on the passenger side wheel Thursday 14th June 2018 after it was pointed out by a passer by.
I rang Narellan Isuzu same day when i got home was told to bring vehicle in so they can look at it.
I took it back to dealer 15th June 2018 was told no worries covered by warranty.
Every time i ring im told something different each time.
have been waiting for phone call to let me know whats happening and again no call back.
So i will no be going back to NARELLAN ISUZU in future as im sure they done give a stuff about customers who pay their wages. ...I now intend in putting my displeasure in writing to both service manager and dealer principal one i get the postal address. Total unsatisfied with Narellan Isuzu
Questions & Answers
Does ISUZU Australia stand by their dealerships or by their customers who are dealing with bad service, we have a dealership in Cairns, that are misleading the customers to the extreme.
From personal experience that I am currently going through....definitely stand by their dealership. Actually i don’t even think it is a matter of standing by them, more than it is they are stingy & have extremely poor customer service from the top. Why would the dealerships treat us any different when they have Isuzu Australia as their example. It is a shame because I love this car & rave about it to others. No more, I’ll be telling people all about Isuzu Australia & disgusting customer service. My next thing to do is put a formal complaint to Department of Fair Trading.
Purchased a 2019 4X4 mux demonstrator and the dealer agreed and supplied and fitted a tow bar - wiring and electric brakes so we could tow our tandem Jayco Sterling caravan the tow bar part number 5867618300 and the tongue part number 5867619440 and displays for trailer towing only even though it is showing 3000 rated have contacted customer relations with no acceptable answers . should i tow a caravan with this Gary Kruger
Just wondering if anyone has opinion of the service department at northern Isuzu bundoora?
I cannot help you with Bundoora. Some have said their pretty efficient at their work, and ensure the vehicle is presented to you in good clean condition.
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