Isuzu Dealers

Scheduled 90’s kms service done and after 3 days car has been leaking oil got towed back to them and after 2 days in their shop pick the car and belts are all squeeking and got told to rebook again for another belt replacement and have to wait for 3 weeks to be done. And im not confident with my car to drive around since im covering long drive to work.

Went to them in 2014 for a new mux. walked out very disappointed. Gave them another go three weeks ago for a new dmax same result. sorry i wasted my time.

I went to North East Isuzu Ute dealer in SA. This is one of the worst dealers I have come across - They are NOT in the business of selling cars. They were not interested in obtaining our business. We will be purchasing from the Gold Coast dealer. This dealer is NOT recommended.

2020 Ute was ordered 4 months ago and finally arrived in adelaide. The contract was signed deposit paid and a handshake was done back then. Got a call and got told we need to pay another $4000 on top of contract price. We were going to order another if they are any good. Plenty of other dealers around.

Bought an Isuzu D-Max in March and finally received it in July. I know this has been a difficult time for everyone COVID-19 but the finance department was disappointing, would seek private finance in the future.

Bought an Isuzu trade pack truck do not buy one problem after problem with only 1000klm on the clock.The services department wow tony from there omg how has this guy got a job, he lies, he is rude to all customers. The truck comes in to get fixed and comes home with the same problem and 4 weeks ago they ordered parts and they said yes they will call me in 2weeks and still nothing, today I called them To chase up on what’s happening and after 12 attempts of getting through The workers must be on a smoko as no one answered they said we forgot to ...

We purchased a car back in February under finance with this dealership which went through smoothly. During the transaction we clearly stated that we wished to pay it off in the next few months as we would have the money by then, we were advised that this would be ok and it would be around $200 to come out of the finance obviously and we would pay the remainder of the vehicle. Fast forward to June we have asked for a settlement figure and it turns out we have had for 5 months on finance we have had to pay four thousand extra on the car!! absolu...

worst experience ever these guys simply got there paper work signed and used it as leverage to get every last cent they could out of us. They put us in a position where we had no choice but to go else where. We were supposed to be buying our first car and thought it might be a pleasant experience but that was not the case. After leaving a holding deposit prior to viewing a trade in car which we already had valued at another dealer the basically said they cant match the trade in price and used their position of having taken a fee as non refundab...

It is good car but actually found one problem. Driving in auto cruise control and changing a gear ratio (without doing anything else) for example from from 4 to 3, instead of switching auto to OFF it is still keeping that ON and the car engine because of low gear starts running high speed and become very noisy. Services are reluctant to fix it. So each time you've got to remember to switch manually cruise control OFF at first and then change the gear but that is nonsense.

Had my DMAX 2012 in for service .
Brought it home and checked air filter it was still caked up with dirt and debris from last off road trip.
Straight away went and bought oil and air filter and new oil and did it all again can't trust anything was done.
I would normally complain to dealer but assume they do this as normal practice and we don't know anything about cars.

Just on 2 year old D Max twin cab air con warm so we went to dealer rang the next day to see how long a wait for part. We were brushed of with part on back order. Next day rang customer care Australia told them problem and if they could find out how long for part to get in. Took phone number and would ring dealer and get back to me. Rang the next day again and was told person out at the moment but would ring back that day. Same dealer left loose bolts on sump plate. They might be a good ute but there warranty works and after service needs a lot of help.

Wanted a quote for 2018 mux. Wouldn't give us one with out giving him a credit card to show we were serious.
Paid a deposit at his competitor later that day from Gold Coast Isuzu.
Hows that for serious.

Werribee Isuzu Service is pretty hopeless. Vehicle has a specific problem with its auto transmission, but all they did was check for software updates. None found, so they just let the vehicle sit in the care park. Lazy incompetents made no effort at all.

Took our MUX to get checked out in regards to a engine issue (Metallic grinding noise). Initially we got told its just the cold weather, and when we took the car back a 2nd time, we get told its because of a CB radio installation and charged us $85 labour that we didnt authorise. Finallly, after I tested the car myself and had recordings of the grinding sound they tell us there is no oil in one of the compartments. What a joke, Izuzu Toowoomba is untrustworthy and I will never buy an Izuzu car again.

I had the 90k service carried on my 2013 Isuzu D MAX 4x4 auto out at Narellan Isuzu on the 1st June 2018.Was ll fine up untill i found grease/oil on the passenger side wheel Thursday 14th June 2018 after it was pointed out by a passer by.
I rang Narellan Isuzu same day when i got home was told to bring vehicle in so they can look at it.

I took it back to dealer 15th June 2018 was told no worries covered by warranty.

Every time i ring im told something different each time.

have been waiting for phone call to let me know whats happening and again no call back.

So i will no be going back to NARELLAN ISUZU in future as im sure they done give a stuff about customers who pay their wages. ...