Isuzu Dealers

It is good car but actually found one problem. Driving in auto cruise control and changing a gear ratio (without doing anything else) for example from from 4 to 3, instead of switching auto to OFF it is still keeping that ON and the car engine because of low gear starts running high speed and become very noisy. Services are reluctant to fix it. So each time you've got to remember to switch manually cruise control OFF at first and then change the gear but that is nonsense.

Had my DMAX 2012 in for service .
Brought it home and checked air filter it was still caked up with dirt and debris from last off road trip.
Straight away went and bought oil and air filter and new oil and did it all again can't trust anything was done.
I would normally complain to dealer but assume they do this as normal practice and we don't know anything about cars.

Just on 2 year old D Max twin cab air con warm so we went to dealer rang the next day to see how long a wait for part. We were brushed of with part on back order. Next day rang customer care Australia told them problem and if they could find out how long for part to get in. Took phone number and would ring dealer and get back to me. Rang the next day again and was told person out at the moment but would ring back that day. Same dealer left loose bolts on sump plate. They might be a good ute but there warranty works and after service needs a lot of help.

Wanted a quote for 2018 mux. Wouldn't give us one with out giving him a credit card to show we were serious.
Paid a deposit at his competitor later that day from Gold Coast Isuzu.
Hows that for serious.

Werribee Isuzu Service is pretty hopeless. Vehicle has a specific problem with its auto transmission, but all they did was check for software updates. None found, so they just let the vehicle sit in the care park. Lazy incompetents made no effort at all.

Took our MUX to get checked out in regards to a engine issue (Metallic grinding noise). Initially we got told its just the cold weather, and when we took the car back a 2nd time, we get told its because of a CB radio installation and charged us $85 labour that we didnt authorise. Finallly, after I tested the car myself and had recordings of the grinding sound they tell us there is no oil in one of the compartments. What a joke, Izuzu Toowoomba is untrustworthy and I will never buy an Izuzu car again.

Two rude conversations with [name removed] the Sales Manager at ISUZU Pennant Hills. The first call he was very rude but the second call today has just taken the cake. When i said to him based on our previous call i won't be doing business with your dealership, his response was "That's fine, i don't want to sell to idiots". I told him "That's fine", and then he proceeded to call me a moron and hung up the phone. Classic example of someone who shouldn't be in customer service who doesn't know how to handle rejection.

We are purchasing a twin cab D Max from Orange Motor Group the sales yep Richard Prior was very helpful very good product knowledge and the experience was great the rest of the staff are cheerful and go out of their way to help this is why we ordered our new D Max thank you Richard and staff of OMG

Am in WA and tried to buy the latest MUX in Havana brown colour. Well none in WA and if you want one you have to pay $1400 freight or wait 6 to 9 weeks. So why advertise an SUV in all these colours when you can't get one. They only want to sell the colours they have in stock. Very bad for their business. All the excuses under the sun, there should be a disclaimer no 4x2 in havana brown. New colour, so what, don't advertise it.

I luv my Dmax it has now done 98000 k's since April 2014.
We have found with servicing at some dealers it is poor so much so one of the services said wheel bearing had to be repacked. Just recently I went to Scone NSW for a service they repacked the bearings you could notice the difference. Their service was the best other than Maroochydore Qld and port Augusta SA.
ONE dealer serviced same and did not check the brakes 60 K's later new rear linings and drums.

I would say buy a dmax they are an outstanding 4x4 just so economical.
1 warranty job in 98000 k;s a Shocky.

We are so happy to bought Isuzu Mux LST at Werribee Isuzu Ute. They give us an excellent customer service and great deal :)

I have owned my MUX for one year and the vehicle has been all that I expected, the only issue has been the standard of service from the dealer. I have to check now every time the vehicle is serviced just to make sure all is well and everything has been put back in place especially the oil stick. The lack of quality assurance at the dealership is very sad in this day and age.
The good part is that I cannot fault the vehicle.