Isuzu makes trucks not cars
Its a SUV truck, sounds like a truck, tows like a truck, trucks along all day. We have had since brand new and only trouble we had when first had it was the gearbox, it wouldnt change into top sometimes while doing 100kmph or could be in top while town cruising at 40-60kmph, fixed it by towing a 3t excavator 250km in 4th.
Purchased in July 2014 for $48,990.00.
Be careful about warranty ending
Just offering some advice on my recent experience. But before I start, I am very happy with my 2015 mux. However when I had a problem with my SD card and my vehicle was 21 days past it’s warranty period, Isuzu Ute Australia would not cover it. My local dealer who I didn’t buy the vehicle from quoted me $1200.00 for a replacement. I ended up get a new replacement SD card from another dealer for $321. It took less than 5 mins to swap over and had all the latest sat nav updates. So it’s worth while getting your vehicle thoroughly checked before the warranty expires.
Purchased in July 2017.
Love my MUX
I purchased my MUX 2wd in August 2016, and it is a 2016.5 2wd LST,with the 5 speed auto transmission. It was primarily for towing our 18ft van which weighs roughly 1750kg loaded. We have travelled 63ks since then, and the only fault I have found is the fuel tank is a little small for the long distance traveller. We had a 116l tank fitted so it is no longer a problem.
Fuel economy varies from low 8's on a trip to mid 9's per 100k in the city. Towing the van we got between 12 and 14.5 travelling between Brisbane and Darwin. I am no leadfoot and a...
Purchased in August 2016.
Supremely reliable and trouble free currently at 190000km
This vehicle was purchased primarily as a long distance/ tow vehicle in late December 2013. It has just clocked up 190000 trouble free kilometers, still on original suspension and brake pads, and its third set of tyres are relatively new. Apart from a bust turbo when relatively new AFTER a service, replaced under warranty, there have been no breakdowns or any repair work required - servicing only.
The vehicle has travelled all over Queensland NSW and Victoria towing horse floats on often very bumpy roads eg Taroom to Moree. It has survived th...
Purchased in December 2013 for $49,000.00.
Nothing to write home about
I brought my MUX early 2017 (Auto) after previously owning 2 D Max's, (Manuals). If I don't start the car at least once in 2 to 3 days it takes about a dozen pushes of the start button. Transmission lousy. Trading at the end of the year.
Purchased in February 2017.
Bad back up of product
Innate the LST 2014 Isuzu mux I have had my GPS upgrade 1 year after I bought it in 2014 I was told by the salesman that I would get upgrades for the GPS but when I went on to download the map it was the same one I had on mine I even went back and got it from sevice centre but still the same so if I had known at the time I would of bought the model down from the LST
Navigation upgrade costs
The car is very good my complaint is with the cost of the navigation up grade. Tried doing it today but stopped when I found out the costs were $200. Will just have to put up with errors that are in it. Example is on the south eastern freeway into Adelaide the speed is 90K this is on the screen but just before the two fixed cameras the voice tells you its 100K. This type of error is all the way through.
Did not last 150000 unsatisfactory vehicle
I brought brand new isuzu mux with rusty rotor disc and the only answer i got is that is how it is with the cars kept outside the showroom.
Its good on diesel with factory faults the brand new mux i had was sold to me with mis aligned wheels that gave me lots of worries and disappointments
Finally after the 125000 km engine warranty it ended up. Leaking coolant from between cylinder head and engine block.
Great, with a few caveats.
Love the MUX. Overall a great car. Good view out, especially looking out the rear passenger side as a driver trying to see oncoming traffic.
We have a terrible wind whistle which we can’t find. Painful. Anyone have an answer??
Road noise is high.
Turbo lags a bit.
The rear storage unit is so tiny, almost worthless.
The ride seems to float along, bouncy is how I would describe it.
Would we buy again? Yes. If only we could stop the wind whistle!!
Love our latest addition Isuzu MUX
Love our MUX, can not fault anything. Our grandchildren absolutely love Grandpa's car, especially the dvd player. They think they are so cool when grandpa picks them up from school in the Isuzu. We have fun watching the grass grow and have one tree starting (an app that tells you how you are travelling ecomonically). Dealership was fantastic Harrison Isuzu, Shane sales manager and Johnathan salesman.
After some disappointing cars the MU-X is by far the BEST car I have owned
After owning several below average vehicles from new over the years, I have finally found one I am very happy with.
The MU-X 4WD ticked all my boxes in the car I wanted, and after 18 months, I wouldn't swap it.
I was after a 4WD I could take off-road, that was reliable, economical, and without the big price tag that usually comes with the Toyota's or Nissan's. Although I can service a car, I am no mechanic so reliability was my main criteria, as I intend to go outback touring. The Isuzu is renowned for it's reliability, and there are very few...
Great car, terrible customer service.
I bought the ISUZU MU-X over a Prado because of the 5 year warranty. I've had two warranty claims with terrible service/communication from the dealer at Chullora. They have repeatedly lied to me, don't seem to know the vehicle (didn't know where the fuel pump was). They tell me it will be ready, don't answer their phones and then I find out it's not ready when I try to pick it up (this happened 6 times for the one warranty claim).
Now my GPS/stereo is broken. I took it in for a service they said new one was order and they would call me when...it is ready. After 4 weeks I call them, they forgot to record the serial number needed to order a new one (they had previously told me it was already ordered) and I need to take the car back in for a day so they can remove the unit, then I will need to take it back in a third time when the new unit arrives. They should have called me when they realised that they had stuffed up the first time. They are so hopeless that the guy at the service desk admitted that customers need to chase them as they don't call people back. The 5 year warranty would be great, if you can actually get the vehicle fixed. I've had poor service at a few other ISUZU dealers as well but Heartland at Chullora takes the cake. ISUZU Australia, great vehicle I should be on my second by now, but you need to teach your dealers about customer service. The dealer at Geraldton was fantastic, send him around Australia to your other dealers.
Very happy owner after 2 years
Very happy with our purchase. Great after sales service. We feel valued as customers. Reliable, tows well. Basic interior - which is very much a plus for us as we have kids. Easy to park but fits all we need. Flexibility of use. Exceeded our expectations, very happy to recommend.
Great vehicle but weird beeping
Has anyone had a problem with an intermittent beeping (single 1 second beep) with a MUX (MY15)? It seems to be activated by opening the rear cargo door. It then occurs the next few times that either the rear cargo door or driver's side door is opened then goes away. When it happens, a 'CHECK SYSTEM' message appears on the driver's display. It has occurred with motor running and not running, key in close proximity to vehicle and not. Dealer has checked it but cannot replicate the problem. I'm trying the spare key at the moment to see if it's related to that.
Apart from this, the MUX is a great vehicle - on road and off road.
Beware of the Isuzu towbar
In 2014 we purchased an MUX and we are very happy with it however we brought the car to tow a 22ft caravan. We had an Isuzu towbar installed. Last year on out travels the towbar completely snapped as it was rusted through. The caravan came off the car. We were very lucky we were about to set up for the night when this happened. We could have been killed or someone else could have been killed if we were on an open road. The dealership informed us there was no warranty cover as we had a weight distribution system on the caravan. We were never tol...d about this. Isuzu would not honour the warranty. In our travels a lot of caravaners use the same system in their Isuzu DMAX or MUX. Is Isuzu going to wait until someone is killed before doing something about this problem. I contacted a specialist towbar dealership who advised me in writing that I could use stabilisers if I wanted an Isuzu towbar fitted. How many Isuzu owners with this towbar are risking serious injury or even death. please be sure to get your facts before purchasing an Isuzu.
Purchased in September 2014.
Questions & Answers
I have just bought the car second hand. I’m surprised the 2014 top model doesn’t have the touch door handle keyless entry. Why? (Have had older cars Toyota and Subaru and they had them) is it possible to convert them?
also does the audio system update, have it to read newer iPhones for Spotify playlist etc... so weird..(once again my 2012 liberty can read Spotify )
HI My Multi Media Player has come up with anMAP SD Card error, and now I have no media at all, no radio, bluetooth, etc. Error code is NK-SD-11
have tried a new SD card but doesn't work
Hi Darrel, did you get the new SD card from a Isuzu dealer? Was that the only code that was showing on the screen??? My local dealer was hopeless with my sad card problem. Try going back to your dealer where you bought the car from. If no good and depending where you live. Google Isuzu Newcastle in NSW and on their web site, explain the problem and give them the code and ask them to call you. Chris is the guy I spoke to and he was all over how to fix it. Let me know how you get on. Good luck. Toey
My 2014 Isuzu mux SVS light came on today, anyone had problems causing this light to come on
Update I have had the vehicle in at Isuzu they found a faulty fuse in the fuse box in the engine bay, this fuse powers DRM module and TCM module, Isuzu found the DRM has a visible short internal, once removed the fuse doesn’t blow, I was told by Isuzu DRM unit is not needed , SVS light is now back on so back to not knowing the cause again has anyone had issues with a TCM module before?
Get an answer from our members and Isuzu representatives
|Category||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs||Large / 7 Seater SUVs|
|Transmission||Automatic||Automatic||Automatic||Automatic and Manual|
|Drive Type||Rear Wheel Drive (RWD)||Rear Wheel Drive (RWD)||Rear Wheel Drive (RWD)||Four Wheel Drive (4WD)|
|ANCAP Safety Rating||5 Stars||5 Stars||5 Stars||5 Stars|
|Fuel Consumption||8.1 L/100km||8.1 L/100km||8.1 L/100km||8.1 L/100km|
|Fuel Tank Capacity||65 L||65 L||65 L||65 L|
|Engine||4 Cylinder 3.0L||4 Cylinder 3.0L||4 Cylinder 3.0L||4 Cylinder 3.0L|
|Max Power||130kW @ 3600rpm||130kW @ 3600rpm||130kW @ 3600rpm||130kW @ 3600rpm|
|Max Torque||380Nm @ 1800-2800rpm||380Nm @ 1800-2800rpm||380Nm @ 1800-2800rpm||380Nm @ 1800-2800rpm|
|Country of Manufacture||Thailand||Thailand||Thailand||Thailand|
|Maximum Towing Capacity (braked)||3,000 kg||3,000 kg||3,000 kg||3,000 kg|
|Maximum Towing Capacity (unbraked)||750 kg||750 kg||750 kg||750 kg|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Release date||Nov 2013||Nov 2013||Nov 2013||Nov 2013|
|Discontinuation date||Dec 2016||Dec 2016||Dec 2016||Dec 2016|
|Replaced by||Isuzu MU-X Series II||Isuzu MU-X Series II||Isuzu MU-X Series II||Isuzu MU-X Series II|
Other Large / 7 Seater SUVs
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