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2italki

italki

 Verifieditalki.com
2italki
3.8

20 reviews

Positive vs Negative
65%15%20%
Customer Service
3.3
Teaching Staff
5.0
Learning Material
4.5
20 reviews
Jon C.
Jon C.
  Verified

A really useful web service where you can try before you sign up with a tutor. My tutor was well organised and on time, and we used range of resources to study French. Show reply

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Gabrielle Street
Gabrielle Street
  Verified

Great tutor. Like the review of the lesson and suggested learning material. Show reply

Andres R.
Andres R.NSW
  Verified

It's good. I'm happy with the teacher and the platform itself is good too. Show reply

ajrs
ajrs2 posts
  Verified

Very helpful in my need to learn a language, how I wanted to learn. Show reply

DMG
DMG2 posts
  Verified

The new user interface is difficult to navigate. Specifically to browse other tutors and chats with current tutors. I loathe the idea that you've created a virtual pet that potentially dies if I don't visit or use your website enough. What a way to force unessasary features on your users. My tutors are great, the platform should have put more thought into the changes.

italki
italki    

Hello there! Thank you for your feedback! We’re glad to… Read more

Tim
TimVIC2 posts
  Verified

Teachers are great and the service works well. Having their own classrooms is great as I don't have to worry about which software is used for the lesson and can just be done through the website. I've been using it for lessons for quite a few years and will probably continue to do so. Only down side are the recent changes to the website have made it much harder to navigate on desktop. Show reply

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tonyabalone
tonyabaloneWA2 posts
  Verified

Italki is a very useful platform for strengthening my ability to speak Italian. I have had almost 500 leessons with the same tutor and over the years we have beome friends Show reply

Heather Beaumont
Heather Beaumont
  Verified

Elisabeth is exceptionally good as a teacher of Getman and is responsive to what I n rd in Gtsmmar and conversation. Show reply

David Washington
David Washington
  Verified

This is an excellent platform for learning languages. I've been using it since 2020. Show reply

Tamires
Tamires
  Verified

I love how user friendly the platform is and how I can find so many great teachers on it. Show reply

Kevin M.
Kevin M.WA2 posts
  Verified

Excellent teaches and good platform. However, we often have to use other video platforms (usually Google Meets) for uninterrupted sessions. Show reply

Glenda Piddington
Glenda Piddington
  Verified

While the actual lessons are excellent, there are so many difficulties since the recent ‘upgrade’ in trying to navigate, search, and locate things that were previously easy, that I have abandoned any form of learning or practice other than the lessons themselves. I tried to manage a situation regarding a mistaken enrolment into the Plus program,… Read more

without any success or even any sense of support from the organisation. The administration appears to care nothing for the individual member. I would never recommend the platform.

italki
italki    

Hello Glenda, thank you for your review and feedback!… Read more

akslp
akslp
  Verified

website change is very confusing and turns me off product. used to be a simple website to help find tutors, i really dislike the 'gamification' and AI implementations. just go back to being a simple platform to link students and teachers please.

italki
italki    

Hello there! Thank you for your feedback! We’re sorry to… Read more

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Toñito
Toñito2 posts
  Verified

I don't really use the platform anymore. I found the tutors to be very rude, critical and judgemental. Support is unhelpful as well. The complaints procedures favour the tutors. The new platform is horrible as well. After having such a negative experience with many classes, I decided to look at other options.

italki
italki    

Hello Toñito, thank you for your feedback. We’re sorry to… Read more (+2 replies)

Kate
Kate2 posts
  Verified

I used ITalki in the past, but the current version of the app is really clunky, not able to use filters etc, so I gavenup and tried another company.

italki
italki    

Hello Kate, thank you for your feedback! We're sorry to… Read more

Daisy
DaisyNSW5 posts
  Verified
Customer Service
Teaching Staff
Learning Material

Generally the teachers I have had are very good and that is why I continue to use the site. The reason I gave it 3 stars is because the italki website is not user friendly nor intuitive for most things. Also when you buy lessons you pay in $US but there seem to be other charges that are added each time but it is not indicated what these are for. … Read more

My teacher uses Microsoft Teams for the lessons which is much easier to use than the italki platform. The site has irritating features such as some kind of fish that you are supposed to use as some kind of friend or helper but I have no interest in this feature. So basically it seems there are good teachers, for Spanish anyway, on the site but it is good to have a short lesson with them to see if they would be a good match for you.

italki
italki    

Hello Daisy! Thank you for your honest review. We're glad… Read more

Marty
Marty
  Verified

Good Access to many teachers/ multiple languages competitive rates Bad iTalki processing fee ($60 first 15 lesson package) is too much Platform unstable sometimes Show reply

Mike
Mike3 posts
 

Have been really happy with my two teachers. Navigating timezones was initially a challenge for lesson times that worked. Teachers adapted to my learning needs by helping with specific words, conversations and medical situations with additional word charts and selected scenarios. Have had a lot of fun. Learning for me is slow but steady. Online… Read more ·  1

face to face helps a lot to build confidence and getting the inflections right. Would recommend this program.

Ruth
RuthWA
 

Italki is a fantastic way to practice the language you're learning :) Show reply

Tell it like it is.
Tell it like it is.Victoria31 posts
 

Fees, GST for Aussies – I have been using iTalki to learn French, Croatian and spasmodically Spanish. Apparently in Oct 2022 the Australian Government decided that Australian users will have to pay GST. This was never communicated by iTalki. Further to this, they add the 10% GST onto USD rates. I was wondering why my lessons were costing more than usual. iTalki also adds… Read more

a fee for credit card or any other method - this is standard these days but they calculate the GST on the Fee that a teacher charges and their credit card fee. For example $80 USD plus their fee $3.61 iTalki processing fee and then 10% GST $8.36 = $91.97 USD - AUD amount $137.13 - for January payment (depends on exchange rate). Very disappointing, and they insist teachers keep raising their rates. Well, I guess I have rethink my language learning on this site and find a local.

Tell it like it is.
Tell it like it is.   

Further to my post - I have not been able to find an ABN for iTalki - that is if they need one to… Read more

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