No indication upfront that you cannot complete the RSA without having to pay for a priority service of an additional $40. After the 125 questions you need to book an interview that can't be conducted for a month unless you pay more. Then if you take the 24 hour priority option they won't pass your previous work and make you pay even further. No options of sorting this out and no response. All up this service takes weeks for an advertised short turn around RSA.

After I completed all but the over-the-phone interview on the RSA course, I didnt complete the interview for a little while. So when they made me learn the content again, I was okay with that, but they made me repay the entire fee (nearly $200)!! Then, once I completed the course a second time and they called me, I was late to the phone, but I called them back literally 10 seconds afterwards, but they made me reschedule for a week later. Furthermore, they deleted all of my progress and I had to spend half an hour on the phone with them to get it back. Would not recommend

Very satisfied. I got both my RSA and RSG in one weekend. It took a lot of reading but it was very informative. I believe that I learned a great deal, and now I have the qualifications I need to gain employment.

Easy to access great presentation of questions and great access to reading materials to help gain rsa certification. Would definitely recommend to others who wish to gain their rsa certification before they start work.

do not use this. first 125 questions is not what is is awfully lengthy process where you have to talk to someone over the phone which you cant book for a month. you will be asked to pay money to do it under priority service even that takes more than 2 weeks

10/10 easy to access great presentation of questions and great access to reading materials to help gain rsa certification would definitely recommend to others who wish to gain their rsa certification

Easy course and good information. I was able to complete my course without assistance. I would definitely use this company again for other courses. I found it to be a good source of learning.

They made the course way too complicated. The video section was advertised as simple, mine took numerous attempts. Perhaps it was me, however with 15 years in HSE management you would think I would cream it. The final telephone assessment was a nightmare. Clearly they out source to I assume India as the lady could not understand me and I certainly could not understand her.
Leaning outcomes from this? Zero

Initial questions were extremely lengthy but after 5 odd hours got it done.....only to then be emailed a list of other tasks, apparently required to obtain the RSA certificate. Completely unnecessary components of an RSA, I was required to do a literacy test, then a simulated experience, and then answer questions via video format.....none of which was stipulated prior. I then spent close to 2 hrs attempting to complete the video questions (which wasn't even final component) only to find that on the last question the upload kept failing. I tried...

Needed an employee to obtain a white card within two days before going to site. Their website said start course now and complete within 24 hours and same-day statement of attainment. Paid money for course. (note if you need a card, it will $55.00) Then need wait for 1-4 business day. Employee check if can earlier, need to pay extra????. Never use for another course again, very misleading

The course information was clearly presented and well explained. Instructions given were easily understood and the marking time was quick. The link between questions and slides made the process efficient.

This company is a joke, they will muk you around and refuse a refund when you end up having to go somewhere else because they take too long.
DON'T WATSE YOUR MONEY

Needed an employee to obtain a white card within two days before going to site. Their website said start course now and complete within 24 hours and same-day statement of attainment. Paid money for course, paid extra to get the statement of attainment same-day. Enrolled so could start then there was no online lessons available for two weeks and now self paced learning. Because quote "we had enrolled" we can't get 10 day cooling off refund. Never use for another course again

Be careful they don’t charge you twice for priory service. Customer complaint did nothing to resolve this. I will not be using them in the future. I recommend you do the same.

i am very satisfied with the course and it helped me learn more about the responsibility's of serving alcohol to different types of people.

i did not think the test was too difficult to the point of being hard but reasonably enough to help those who need to learn

I found it very easy to follow what was written down for learning. The videos were helpful and all you need for answers is written clearly. What I found hard was understanding the assessor accent! Very difficult

I repeat do not trust them. They will take your money and not help you in any way shape of form that is not strictly stipulated in their guide lines.

Very satisfied with the course content
It was a not that difficult just took a lot longer than the first one i did many years ago. A little misinterpretation on my behalf of couple questions. Got there in the end.

I found the course very interesting & educational, & with course content it's right to the point.
Difficulty , it wasn't hard as I do work with behavior in school & that related very closely

This course sounds dreamy until you finish 157 questions, where the misleading and nightmare starts. It was not mentioned prior to taking the course, that you need to do a bunch of other stuff after the finished questions and also, had to pay before you find them out. Promising a certificate after finishing questions but then suddenly all other not mentioned before assignments came up. A complete waste of time as I advise, go rather to an actual physical course an finish everything in few hours without getting grey hair. Also quite outdated and slow web page, to be honest. The course materials wasn't bad though, but that doesn't make it up for all the troubles you have to go through.