Express Online Training
- ✓ Verified company
- Award Winner 2023
18,896 reviews · Statistics
- See all reviewer photos
Express Online Training is a ProductReview.com.au Awards Winner for 2023. Learn more
Very Happy with EOT RSA Training
I'm uncertain why there are so many negative reviews. I was very concerned after I'd made payment and then read these reviews. But I had no difficulty in following their online system. I enrolled at 10:30 on Wednesday and received my Interim Certificate from Liquor & Gaming NSW at 4.20pm the following day (Thursday). I am very happy with the service provided. Thank you.
Do not use this company!
I paid and but did not book a course after I saw that I could get a course for my White Card at $109 around $150 cheaper than the $260+ I paid for their course.
I did as their site said to get a discount and showed them the cheaper option that they say they would match and they wouldn't do that.
I then asked for a refund but was still refused because I had done a preliminary sign on.
If anyone wants a White Card, please save yourself $150 and go somewhere else because most providers are $109
Terrible service
After paying and completing the course (my son) it has taken nearly two weeks and still no card. When I rang on my sons behalf the call girl tried to fob me off and was not helpful at all.
I strongly recommend not to use this service. Pay an extra few dollars and go to a training centre where u do the course and get your card then and there in half a day.
It's not a scam! Good for independent learners with patience!
I just passed with RSA with eot.edu.au. I got the official documents from the Victorian Liquor Commision.
I saw many reviews that this is a scam and I started getting worried. I gave my video and audio assesment and it did get passed with flying colours within 3 business days.
If you have patience, also are an independent learner and want the lowest price gurantee for an RSA. This is your best option.
On the other hand, if you are an abusive drunk maybe you are better off doing it in person for twice as much.
Find out how Express Online Training compares to other Education & Training Services
Know better, choose better.
Do not waste your money.
If I could give no stars I would.
I needed to get a white card done and booked them as they came up on google. Many other places I looked at do not require you to own ppe equipment, and its not a requirement to have them for an online course.
They wouldn't let me sit the course and won't refund my money.
Also other companies are doing White Card for $120 in Sydney. My fault for looking for a quick option.
Complete sham.
SCAM: no staff, no way to refund
took money for an incorrect course selected then submitted multiple tickets with no communication from EOT
RSA course scam
Did an rsa course . Waited for 3 days still no result sent . No contact number , no office to call . Just feel horrible I wasted my time doing this course . $45 / donated to them . If it was genuine they would have a contact number
They need more educated Assesors
I submitted my video report for the self exclusion. I receive a note a day later saying that my answer is false due to the fact I mentioned a Chaplin with the CLO and DM. They told me that licensed venues don't have Chaplins in Queensland. This is false, there are Chaplins in licensed venues in Queensland. My place of employment has one. I should not have failed that question, but the Assessor is not informed enough to Assess RSGs
Scam website
My son did thus course to get his RSA. He did receive it however went for a job and the company he applied for said this qualification is not valid in NSW when the certificate states NSW . He had to go through other channels to confirm he had completed his RSA . So beware .
Find out how Express Online Training compares to other Education & Training Services
Know better, choose better.
Pleaseeeeeeeeeee Avoid ETO
I can’t agree more with this comment. 101% true.
Don’t ever think of getting any course from EOT.
I signed up for the Construction White Card "training" course and found they test you without actually teaching you anything in the first place. It's designed so it appears they do but, in reality, they don't.
Once you pass the 'easy' part of the course they get you to evaluate them on their website. I'd imagine most people would give them 10/10 at this stage, but once this stage is complete that is when you will come up against difficulties.
Many questions are ambiguous at best. Others are so unclear they require some sort of psychic ability to figure them out.
... Read more I was required to submit the same videos several times because they claimed (days later each time) there was either a video or audio error. There was no difference in how I recorded the videos, and I had kept a script of what I had said and used that again, so how they could say there was an issue is a mystery. You are not given a telephone number to call them until they email you (it's 02 8259 0320, just so you know) and even then you get a member of staff who clearly isn't interested, is blunt, rude, and just unpleasant to deal with. There are other companies out there who charge slightly more, so you may want to check out their reviews before going anywhere near EOT. If you have the option of going to your local TAFE, definitely do that instead. My local TAFE doesn't offer it any longer, but yours may do. Perhaps, after seeing all of the 1 Star reviews, the business owner will make some sort of effort to comply with SRTO 1985 and the Disability Discrimination Act 1992
Unclear questions and rude staff
I signed up for the Construction White Card "training" course and found they test you without actually teaching you anything in the first place. It's designed so it appears they do but, in reality, they don't.
Once you pass the 'easy' part of the course they get you to evaluate them on their website. I'd imagine most people would give them 10/10 at this stage, but once this stage is complete that is when you will come up against difficulties.
Many questions are ambiguous at best. Others are so unclear they require some sort of psychic a
... Read morebility to figure them out. I was required to submit the same videos several times because they claimed (days later each time) there was either a video or audio error. There was no difference in how I recorded the videos, and I had kept a script of what I had said and used that again, so how they could say there was an issue is a mystery. You are not given a telephone number to call them until they email you (it's 02 8259 0320, just so you know) and even then you get a member of staff who clearly isn't interested, is blunt, rude, and just unpleasant to deal with.
This is 100% a scam
Scam did not contact us back for final interview requirements
Would not respond to prompts or call back
3 months expired and was out side of completion time
No apology
No contact
No credit
No refund
Absolutely do Not use this company
Find out how Express Online Training compares to other Education & Training Services
Know better, choose better.
Do Not Use its a scam
Waited for the online course to start. It never did now they won't refund my money because they said I never showed up, but I have all the proof to show I was there waiting. Please do NOT use this SCAM
SCAM company
They are all scammers, They should have called SLOW ONLINE TRAINING company, they will make you wait up to 3 business days to give you feedback and in case you need to resubmit a video, they will take another 3 days to give you feedback and make you redo the video. They are always pressuring you to pay the 105 AUD Upgrade to get the results fast, NOT RECOMMENDED!
Borderline scam
A few years ago I attempted to complete an RSA course with these people online. I paid my money, then there were endless tests, then some more, then finally when I thought I was getting to the next step, I had to prove my residency.
I have been here over 20 years AND already had an USI, but somehow their system did not recognise either and sent me into endless loops that I could not escape, my contact efforts remained fruitless as these people don't even have an email address that they make public. And I got no responses to me filling in their
Questions & Answers
Section 5 of 7
Instructions
Resources
Course Notes
Questions
Question 100 of 116
This question is taken from the following slide in the course notes: Section 5, Slide 4 - "First Aid Procedures" View Slide
Question - Complete the following sentence/s:
For every worksite, First Aid procedures should be written, and all workers will have a clear understanding of these. One of the procedures will explain how workers will 1 injuries and illnesses that may occur in the workplace. I need help
Struggling to find the second hazard in the photo of part 2, question 1, skills assessment on the white card training course
What should I answer?
Skills Assessment
Questions 1
Part 3: Explain how risk could be reduced or removed in relation to those two hazards
Determine the risks related to or associated with the hazards you have identified in Part 2 and explain how you would control those risks on site.
In your response make sure to:
List at least one (1) risk; and
Explain how you would control the risk(s) (either reduce or remove).
Part 4: Select appropriate personal protective equipment (PPE) to control the risk
Your supervisor instructs you to wear PPE to control the risk.
Provide us with at least one (1) piece of Personal Protective Equipment (PPE) you would wear to help control a risk you have identified in Part 3.
Your selected PPE must be appropriate to reduce the risk you have already identified in Part 3.
Part 5: Construction safe work practices are identified and explained
Safe work practices are procedures or instructions used to carry out tasks or work safely. They provide guidance or direction on how to safely perform a task and ensure administrative & operational procedures are in place to help keep workers safe.
Explain two (2) safe work practices that could help prevent incidents or emergencies related to the risks you have identified in the site photo.
Question 2
Part 1
You are working on the floor of the warehouse which is shown in the above photo. A fire breaks out and appears to have started from one of the portable power outlets.
Explain how you would respond to this electrical fire?
Your answer must include at least three (3) immediate actions or procedural steps you would follow in response to this incident and one (1) way you would report this incident after the situation was under control.
send me contact details if you are still struggling.
Get an answer from our members and Express Online Training representatives
Details
| Category | Education & Training Services |
|---|---|
| Course Delivery | Online |
| Accredited Course | Yes |
| Institution Type | Vocational |
| RTO Code: | 40592 |
Contact info for Express Online Training
| Mon | 8:00 am - 8:00 pm |
|---|---|
| Tue | 8:00 am - 8:00 pm |
| Wed | 8:00 am - 8:00 pm |
| Thu | 8:00 am - 8:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 10:00 am - 2:00 pm |
| Sun | 10:00 am - 2:00 pm |
- ABN: 85158645133
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
I told EOT RSA that I had looked at Product Review and how many people have had massive problems with them and not soon after SGF made the wonderful, glowing endorsement of EOT. I'm not saying it's suspect, I'll leave that up to you.