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Express Online Training

Express Online Training

4.6 from 16,837 reviews · View Statistics

Reviews

  • Customer Service
    4.2 (2,141)
  • Teaching Staff
    3.8 (725)
  • Learning Material
    4.4 (2,136)
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Average customer service / unhelpful over the phone

published

Hey Emily, not exactly sure what a few minutes means to you. But I'm still waiting on that sms with my white card details that you assured would be coming through on 2 separate calls. Cheers, Alex.

Customer Service
Incentivised ReviewNo

goood

published

Very satisfied. It was alright, but you have to read through the modules to pass it, which is good. So, i am very satisfied with this course. Good job! Thank you

Incentivised ReviewNo
Tui
TuiSydney, NSW

RSA Course

published

The course content were very presentable and easy to follow through.
I should say nothing difficult as long as you put in more effort of your time.
Once you stuck, go to review the slide again.

Customer Service
Teaching Staff
Learning Material
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Luke stumbles
Luke stumbles Queensland

amazing

published

was great. not much else to say,. just trying to full this review with all the words I need because seriously what else could I have to say. two more words ok easy I got more

Customer Service
Incentivised ReviewNo
Mark
MarkMetropolitan Adelaide, SA
  • 2 reviews

Was a good training course. Do ya research and should pass

published

Was a good course. Not that difficult if you read the slides. The answers are right there if you take the time and effort to read the slides provided by the course

Incentivised ReviewNo

RSA - Why are people saying this is Quick? - Phone Assessment

published
Customer Service
Teaching Staff

How i did my rsa

published

User friendly portal and nice slides. Which were easy to understand. Thanks eot. Finally got my rsa. Thank you. Every one should try this portal who needs rsa. Thank you

Customer Service
Teaching Staff
Kimmi Ree
Kimmi ReeFar North Queensland, QLD
  • 2 reviews

Quick and easy training. Done at my own pace.

published

Quick and easy training. Was easy to do in and around my work. Made the learning easy and I will be doing more courses. Thanks for making my training easy and enjoyable.

Incentivised ReviewNo
Swati
SwatiSydney, NSW

RSA certificate download issue

published

I was facing problem in getting the certificate as i did not enter my mobile number as it was not mandatory while creating the account.
But after completing the RSA it was not allowing me to download and was showing as mobile number missing i tried to edit which it did not allow.
Later i updated my account and added the mobile number still I was not able to get it.
Today i think server was updated an I am getting the certificate need to fix this bug.

Learning Material
Incentivised ReviewNo
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RSA certificate quick and easy

published

I could obtain my RSA very easily with the help and information this online course provide, the information was clear, the website was easy to use and I will recommended it

Customer Service
Incentivised ReviewNo

Was helpful

published

Was easy to complete and very helpful. I would recommend to any one to use this service. Makes it very easy and you only pay when you are finished and passed

Customer Service
Learning Material
Incentivised ReviewNo
Grace D
Grace D
  • 2 reviews

Great way to get your RSG

published

It was easy to complete while simultaneously challenging your critical thinking skills. It gave me genuine knowledge on what to do and left me feeling confident in my ability to utilise this qualification in the real world.

Customer Service
Learning Material
Incentivised ReviewNo
Megan
MeganPerth, WA

In depth course with relevant content.

published

As long as you reviewed the content thoroughly and understood it clearly, it was not difficult. I was very satisfied with what was outlined in the course curriculum.
It was indepth and covered everything that was relevant.

Customer Service
Learning Material
Incentivised ReviewNo
Mousa K.
Mousa K.Sydney, NSW
  • 2 reviews
  • 1 like

useless online activity

published

This system is a time consuming, a useless form of education that you may easily take in a normal face to face class. I am a student in a college and spent two days completing some parts of the course online, but after I paid the full price as they asked, I understood that they are asking for more money. It was not directly though, they give you no time for a phone call, and if you want to do it earlier, you need to pay more. So, I disappointed completely and gave up. Unfortunately, they will not give my money back, and I have not enough time to continue. So, take your time for finding a proper face to face course, and you will be granted your RSA card in one day.

Teaching Staff
Learning Material
Incentivised ReviewNo

Helping the unfortunate

published

The content was very good and informative as this an important aspect of my job.
The course was was reasonably hard which made you concentrate and read the literature thoroughly to help with problem gambling.

Incentivised ReviewNo
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Questions & Answers

Sonya
Sonyaasked

Do I have to do an online “interview” via video?
I have just completed my white card questions online about to bpay which is a very different customer reference number ( 20 numbers)
And the billers company name is ezipay???
Is this Australian based? I’m weary and would like answers as I have to have this cert by tommorow

No answers
DONOT DO FROM HERE
DONOT DO FROM HEREasked

There was a hidden policy. I did online so as to save time but after I paid and did all the assessment, I got a status saying the assessment require 1-4 days to check. If it does than whats the point of online. I recommend to do in person or go on site may be spend day but you will get a result in the same day. There is no point spending time at here.

No answers
Belinda Kermode
Belinda Kermodeasked

Hi I’m wondering why my account has gone. I’m trying to get in account to finish rcg audio and rsa is done but have the final phone call questions tomorrow.
Can some one help me out please.

1 answer
Tony W
Tony W

try emailing info@eot.edu.au, attn Maddison. she's given me valuable help. regards, tony warton

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Details

CategoryEducation & Training Services
Course DeliveryOnline
Accredited Course Yes
Institution TypeVocational
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