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Ivory Coat Grain Free Dry Dog Food
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coop
- 3 reviews
- 3 likes
My girl really likes this food
No immediate adverse reactions or side effects from this food but I'm just a bit concerned about the high 32% protein. I believe this could mean less calories which could be a good thing. I'll research this further but any feedback would be welcome.
Purchased in February 2021.
1 comment
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Shari CMetropolitan Adelaide, SA
- 2 reviews
- 1 like
Ivory Coat has certainly changed, and not in a good way
I was put onto the brand 5 years ago, for the grain free options, for my 2 Border Collies. They have always loved it and I also feed with raw. Yes I did notice change in biscuit size, colour and texture but gave it little more thought. Over the last six months our 3 yr old girl, already an anxious being, has just got worse and worse. She eats well, scoffs food, and was at one point overweight, but we can now feel her spine and she doesn’t seem to be able to gain. Our 5 year old boy has a coat that looks like he is genuinely unwell. Yes th...Read more
is breed sheds a lot, but his fur is coming out in matted clumps. I sadly have only come across others reviews in the last 24 hours. I am not feeding this again and will happily through out a massive bag with very little out of it for the sake of my dogs health. Unfortunately I had to give this product one star or it wouldn’t savePurchased for $120.00.
1 comment
Real Pet Food Co.Ivory Coat
Hi, Thank you for your review on our Ivory Coat product. We’re disappointed to hear that the product has not met expectations recently.
We take all feedback seriously and encourage you to contact us ... Read more
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Your friendSydney
- 4 reviews
- 2 likes
Recent packet of Lamb & Kangaroo causing diarrhea
After reading all the recent comments here, it makes sense why my dog has had diarrhea since he started feeding on the new packet. He had no problems with the old packet we got. To confirm I stopped feeding him for a couple of days and his diarrhea stopped. Feeding it again re-started his diarrhea. Ivory coat has changed for worse.
Purchased in February 2021.
1 comment
Real Pet Food Co.Ivory Coat
Hi, Thank you for your review on our Ivory Coat product. We’re disappointed to hear your dog has been unwell and that she may not be able to tolerate our food in her diet.
We take all feedback serious... Read more
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Find out how Ivory Coat Grain Free Dry Dog Food compares to other Dog Foods
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BoydLaunceston
- 2 reviews
- 3 likes
Ivory Coat no longer what it used to be
We bought two bags of the Ivory Coat Large Breed Turkey and Brown Rice. Previously when we had purchased Ivory Coat we had never had an issue, so now that they offered an 18kg bag option we thought that would be great with our two Saint Bernards. However, after starting this food, both of my dog's stools have gone a dark purple colour on the outside, and sloppy. One of my dogs has also vomited a number of times since starting the food. They have also both been itching their skin constantly, which they never did before starting the food. I have ...Read more
since stopped giving it to them, and their poo is back to normal and no more vomiting, nor itching! Very disappointing, and when I contacted PetBarn about it they couldn't have cared less. I definitely would not purchase Ivory Coat for my two giant dogs anymore, it concerns me greatly the quality of this food now.Purchased in November 2020 at Petbarn Online store.
1 comment
Real Pet Food Co.Ivory Coat
Hi Boyd,
Thanks for you review on our Ivory Coat products. We are disappointed to hear your dogs have not tolerated their transition from our grainfree dry food products to our wholegrains product ver... Read more
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James CSouth East Queensland, QLD
- 2 reviews
Been buying for 5 Years, No More
We first started with this brand around 5 years ago (wet and dry) after having read such great reviews. It’s been great, never had an issue. Something has clearly changed within 2020 with the food, it no longer smells or looks the same. Dog has been having bad skin allergies and trips to the vet and after changing brands it improved instantly as well as friends observing how happy our Moodle looks again. Something is not right with this food, should be avoided now it’s changed. Seems other reviewers are experiencing the exact same issues.
Purchased in September 2020.
1 comment
Real Pet Food Co.Ivory Coat
Hi James,
We’re disappointed to hear our products are no longer meeting your expectations. We appreciate receiving feedback directly and encourage you to contact us on 1800 732 573 or through our web... Read more
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MimiWA
- 41 reviews
- 14 likes
- Verified purchase
It's changed for the worse
My 2 cavs were eating Ivory Coat grain free dog food for about 4 years. I initially switched them to Ivory Coat as it was a premium product that contained quality ingredients, made and owned in Australia. The dogs loved this food. And then I noticed subtle changes to the food. The kibble size shrunk (but the price increased), it didn't smell as nice and the dogs weren't as keen to eat it. One dog started to get constant skin irritations requiring regular vet visits. The other started pooing sloppy all the time and throwing up often. Both had b...Read more
eautiful shiny coats that dulled over time. At first I brushed off these instances (our life was hectic with a baby) but then I researched and found I wasn't alone experiencing such problems. I've since learned that Ivory Coat was sold to Chinese investors. It's not Australian anymore, and they appear to be cutting corners with their products. We've since switched to a different brand (one that is actually Australian made AND owned) and all the dog health problems have reversed. Please avoid feeding your dogs this Ivory Coat rubbish!Purchased at My Pet Warehouse Physical store for $34.00.
1 comment
Real Pet Food Co.Ivory Coat
Hi Mimi, Thanks for your feedback on our Ivory Coat product, We are disappointed to hear our products are no longer meeting your expectations.
We appreciate hearing from our customers and encourage yo... Read more
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SummerSkyeSouth East Queensland, QLD
- 21 reviews
- 17 likes
- Verified purchase
No longer buying
It's sad when a product you proudly supported for years suddenly becomes a source of shame for you. I convinced many breeder friends to put their dogs on this food (should have been an Ivory Coat ambassador if they had them) but now I feel bad for doing so.
Every couple months spending $500+ on food was fine. Whatever is best for my dogs. But then they were bought out and said nothing would change. I believed that and assured everyone who questioned it.
Then the biscuit size/shape changed. At first denied by company, then said it was just bec...Read more
ause they tuned the machine and this was the normal size, they'd just grown over time. No. I have a dog that needed that larger sized biscuit to not inhale and for years it was that big size. Then the smell changed and my dogs who can be pigs weren't big eaters. Alarm bells ringing I did my research. Read others with the same and similar. Someone mentioned their dog eating loads of grass and my dogs had become worse than horses with eating the grass! I hadn't even connected it to the food. But when I changed from Ivory Coat suddenly no more grass eating, no more unenthusiastic eating of food, and just better coats overall. Ivory Coat has changed and now we are changing brands to better support our dogs.1 comment
Real Pet Food Co.Ivory Coat
Hi there, thank for your review of our Ivory Coat foods. We are disappointed our foods no longer meet your expectations and that we have lost you as a customer.
We appreciate hearing from all our cust... Read more
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RoseVictoria
Long time customer - no more!!
My dog has been on Ivory coat for all of her 5 years, starting from a puppy. When I first adopted her I did so much research to find the best dog food on the market and landed on Ivory Coat. It was truly great! I used to receive so many compliments on the quality of her fur, how shiny and soft it was. Which I always attributed to Ivory Coat.
Over the last year or so I’ve noticed a steady decline in the quality of her coat. It became dry, she would get a bit of dandruff. She would smell more between fortnightly washes.
The biggest issue was my...Read more
1 comment
Real Pet Food Co.Ivory Coat
Hi Rose, Thank you for your review of our product.
We are disappointed to hear you are no longer satisfied with our Ivory Coat dry food. We appreciate all feedback and encourage you to contact us 1800... Read more
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Em B.Perth, WA
- 2 reviews
- 1 like
- Verified purchase
My dog became extremely unwell on this crap. One star is too many
My dog became extremely unwell. Severely dehydrated, he was constantly drinking water, like concerning levels and therefore peeing huge amounts, even inside which he never ever does. Sleeping constantly.
The first thing to happen was the bacterial skin infection which required antibiotics and steroidal anti inflammatory medication. 1 week later he still wasn't himself so got blood tests done to be on the safe side and they were OK.
Unfortunately he was on the poisonous crap for 3 weeks before I realised what the problem was.
He has improved sin...Read more
Purchased in October 2020 at City Farmers for $116.99.
1 comment
Real Pet Food Co.Ivory Coat
Hi Em,
Thanks for your review of our Ivory Coat food. We are sorry to see your little one has been unwell recently and would like to speak to you directly to understand your experience further and ens... Read more
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Find out how Ivory Coat Grain Free Dry Dog Food compares to other Dog Foods
Know better, choose better.
RoxySouth East Queensland, QLD
- 4 reviews
- 3 likes
- Verified purchase
My dog is unwell after eating this food
**UPDATE: I was contacted by ‘The Real Pet Food Co’ after writing my initial review, they expressed their apologies and offered to find me a solution. I was sent a new flavour to try for free - Turkey & Brown Rice.
Unfortunately the food still didn’t agree with my dog. She wasn’t as sick as the last time, but still had diarrhoea and refused to eat the new food after a couple days. My other dog ate it with no issue, so it’s probably best not to give this food to dogs with sensitive stomachs. Thank you to the customer care team for trying to hel...Read more
p** Since changing to ivory coat, my dog has become very unwell. Vomiting and diarrhoea almost daily. Took her to the vet two weeks ago, was given medication and was told to feed her only rice and chicken until she had recovered. Once she seemed well again I had her back on the ivory coat and immediately she took a turn for the worse. She has now been vomiting and doing diarrhoea daily again. At first I didn’t suspect the food as it’s considered a “premium dog food” but since reading these reviews I’m convinced it must be. I’ll be taking her back to the vet and taking her off ivory coat right away. She’s gotten to the point where she flat out refuses to eat it now. Very disappointed with this product DO NOT BUY IT. I feel awful for poisoning my dog with this food.Purchased in September 2020 at Pet Circle for $95.00.
1 comment
Real Pet Food Co.Ivory Coat
Hi Roxy, Thank you for your review on our Ivory Coat product. We’re disappointed to hear your dog has been unwell and that she may not be able to tolerate our food in her diet.
Our Ivory Coat range of... Read more
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Chun.QinSydney
- 2 reviews
- 1 like
What was once great is no more.
Still changed somewhere in the last two 13kg bags. Still changed and absolutely stinks. A good stool should be quite odourless even for faeces standards. Dog breath too. My family and I have been using ivory coat for over 5 yrs now. Rest in peace.
Purchased in September 2020 at Petbarn.
1 comment
Real Pet Food Co.Ivory Coat
Hi Chun,
Thank you for your review of our Ivory Coat products.
We are disappointed to hear our products are no longer meeting your expectations and that we have lost you as a customer.... Read more
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Vomiting
When our dog turned 2 we switched to the adult range and immediately he started vomiting. Have switched back to the lamb based puppy formula. However, we have been advised that this dog food is not good.
Purchased in July 2020.
1 comment
Real Pet Food Co.Ivory Coat
Hi Lee,
We're sorry to hear that your dog was unwell after transitioning to the adult variety. So we can further understand what occurred, please don't hesitate to contact us directly on 1800 732 573 ... Read more
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Jennifer O.Gippsland, VIC
Ditch this product ASAP!
We’ve fed our schnauzer Ivory coat for her whole life - 3.5yrs. In Aug 2020 she started vomiting blood & had diarrhea so badly We had to take her to Bet where she stayed overnight for hydration & monitoring. She was a VERY sick girl. And the $1000 vet bill was also hard to swallow! Upon chatting to our local pet shop I found they no longer sells it due to the terrible horror stories of dogs getting sick. She said the company have been bought by a Chinese company whose standards aren’t nearly as regulated. I have ditched it for another brand now.
Purchased in May 2020 at Pet Circle for $90.00.
1 comment
Real Pet Food Co.Ivory Coat
Hi Jennifer, we're so sorry to hear your dog was recently unwell.
So we can learn more about your experience and as we take all feedback very seriously, please don't hesitate to contact us directly on... Read more
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MeadowriderMetropolitan Adelaide, SA
No longer feeding
I was feeding the puppy food to all my girls and the puppies. It was great at first. You opened a bag and it smelled like roast chicken. Then about June I opened a bag and it didn't smell the same. So I tried a different bag, same thing. The mothers and pups got diarrhea and didn't want to eat. I had stool checked and there were no other issues. I changed food (immediately) and within two days their stools were normal and they were eating again. Such a shame that this good food has gone downhill so terribly. Seems to be the ongoing story of local companies selling out to big ones and quality lost.
Purchased in June 2020.
1 comment
Real Pet Food Co.Ivory Coat
Hi there, We appreciate you sharing your experience with our product and are sorry to hear your dogs were unwell.
We’d like to speak to you directly so we can understand and investigate your feedback ... Read more
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The flatulence is unbearable!
My two Current collie x dogs, 14yo and 20mths old have always had a varied diet of raw meaty bones and vegetables mostly. Different brands of kibble have always been part of it. Like Royal Canin, Blackhawk, Instinctive Bites, Etc. in over 18 years of feeding my dogs I have never experienced such regularly occurring foul smelling flatulence of both of them. Only hours after each meal. The product I bought is Grainfree Turkey & Duck.
Purchased in August 2020 at Petcircle for $99.00.
1 comment
Real Pet Food Co.Ivory Coat
Hi Dee, Thanks for the feedback on our Ivory Coat product. We’re disappointed to learn our Ivory Coat product may not have been suitable for your dogs and would like to speak to you directly to unders... Read more
tand and resolve this for you. If you can please contact our team on 1800 732 573 (option 1) or reply to our private message with your details we’ll look forward to hearing from youSimilar opinion? Write a review on ProductReview.com.au!
Find out how Ivory Coat Grain Free Dry Dog Food compares to other Dog Foods
Know better, choose better.
Great Ingredients but can't stand associated farts
Made my dog have the most foul farts of his entire life. It's too bad we love the ingredients and thought it would be good food for him. He loves the taste but the aftermath is insufferable. Going back to Blackhawk asap just for the fresh air.
Purchased in September 2020 at Bishops for $125.00.
1 comment
Real Pet Food Co.Ivory Coat
Hi there,
Thanks for sharing your feedback on your experience with our Ivory Coat dry food. ... Read more
We’re sorry to hear your dog may not be able to tolerate this product in his diet. As we do take all feedback seriously we encourage you to reach out to us direct so we can understand this further. You can reach us on 1800 732 573 (option 1), or though our Ivory Coat website https://www.ivorycoat.com/en-au/support/contact-us We look forward to hearing from you.Similar opinion? Write a review on ProductReview.com.au!
Lollygirl86Perth, WA
Severe illness due to potential contamination
Bad batches of this food may be circulating (May-September 2020). My dogs became gravely ill with severe vomiting and diahorrea while on this food, so did my friend's dog, and I see the reports of other dogs becoming ill on this review thread. This food should be pulled from all Australian shelves and subjected to independent, extensive testing covering a broad scope of potential toxins because clearly, the testing the company carries out on each batch before release is not sufficient for safety. Readers, feel free to inbox me for help and/or support if your dog has become sick.
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saw a positive change overnight on this food
from the time we got our puppy he had very runny, smelly poos. We tried so many diet variations...chicken mince and rice, chicken, vegies and pasta, steamed pumpkin and over the months 5 different types of dry food. We tried Ivory Coat puppy for large breed when he was 8 months old. The change was overnight. Solid poo, not smelly and no more smelly farts. He's 10 months now and we have introduced vegies again as well as a few leftovers but always the Ivory Coat. Couldn't recommend highly enough.
Purchased in June 2020 at Pet Barn Kangaroo Flat for $99.00.
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joybelle48Melbourne, Victoria
- 3 reviews
UPSET STOMACH
Stars may be unfair because it may be our dogs digestive system. Dog loves it . Read another users comments about stinky farts, diarrhea. I researched & found out it could be because dog is a fast eater. Had a bag full left so fed chicken and rice for a day. Now partly softening the dry food with hot water and feeding with half chicken & rice. Normal pooh now & not so smelly. I believe it is good quality so will use this bag but will gradually change to good brand vegan food such as Veganpet. Wholly Aus owned, human grade so if the shops have empty shelves in Melb we will share it. Smile.
Purchased in July 2020.
1 comment
Real Pet Food Co.Ivory Coat
Good afternoon and thanks for your review of our product.
We are disappointed to learn your dog may not be able to tolerate a diet consisting of just our Ivory Coat food. As some pets can experience ... Read more
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SharonGreater Melbourne (Inner), VIC
Disappointed
I've been using the puppy Ivory coat on our 13 mth old boy and he has had a beautifully shiny coat and no smell to him and he loved it!!! Just bought first bag of adult, Lamb and he really is not happy with it, he now has really bad breath and he smells !!!! Also I have noticed he is shedding so much hair, where before he hardly shed any........ very disappointed considering the price for this food.
Purchased in June 2020 for $110.00.
1 comment
Real Pet Food Co.Ivory Coat
Hi Sharon,
Thanks for your review of our Ivory Coat Adult dry food. We are disappointed to hear this product has not met your expectations.
Our range of adult foods are carefully formulated in line w... Read more
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Questions & Answers
coopasked
Is Ivory Coat FDA approved since there doesn't appear to be a pet regulator in Australia currently.
2 answers
Real Pet Food Co.Ivory Coat
Hi Coop,
Our Ivory Coat products are manufactured in line with the Australian Standards (AS5812), which addresses all quality controls associated with manufacturing pet foods. This includes the raw ingredient selection and safety, factory management, product formulations, quality and safety process monitoring in addition to the control and labelling of pet food products.
All our manufacturing factories are also accredited to global food standards such as the SQF global food standards and we are members of, and fully support the Pet Food Industry Association of Australia (PFIAA).
We hope this information helps!
Thank you for getting back to me.
kevin w.asked
Recently bought some Ivory Coat dog food. I have not fed my dog any of it yet. Then I read all these horror stories about the new recipe. Should I bin it and go to another product? Kevin.
4 answers
I binned everything I had on hand, I figured it would be too hard to get a refund from the retailer as it was an online order. The last time we feed our Moodle the Ivory Coat her eyelids went red within 30 minutes. There must be some nasty chemicals in it these latest batches. I moved to Royal Canin Dry food and 4Legs wet food now. Dog is very happy and empty bowl each time. I presume every dog is different and you may have a different batch of product than I did.
Real Pet Food Co.Ivory Coat
Hi Kevin,
We would like to assure you that our Ivory Coat products are made in line with the safety and quality requirements found within the Australian Standards. They are also carefully formulated to ensure they provide pets with a compete and balanced diet.
All customer feedback we receive directly is thoroughly investigated and to date there is no reason to suspect there is any health or safety issue with any batch.
As always, we are here should you need to get in touch, please reach out on 1800 732 573 (option 1), or through our Ivory Coat website https://www.ivorycoat.com/en-au/support/contact-us
Hi Kevin, go with what your gut says. You can always try it for a week and see whether your dog likes it and how their poo is. Many retailers offer a full refund if you've used less than 50 per cent of the bag. Personally I don't think it's a premium product even though it has a (relatively) premium price tag. There are heaps of alternatives out there. Maybe your vet has advice? Also keep in mind that dog food is largely unregulated in Australia so be wary when companies say it's in line with Aus standards - this means nothing!
Joyasked
Hi our 17 month cavoodle is on the ivory coat chicken grain free puppy food. When would you shift to adult food? He weights 6.7kg and is moderately active. Hadn’t been changing weight so probably fully grown now. Thanks.
1 answer
Real Pet Food Co.Ivory Coat
Hi Joy, Small to Medium breed puppies can be swapped to an adult formulated food at approximately 12 months of age.
We hope this helps!
Details
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Real Pet Food Co.Ivory Coat
Hi Coop, Thanks for your review of our Ivory Coat product.
s or animals who are prone to weight gain. Protein is important nutrient for our companion animals, and alongside other nutrients such as fat and carbohydrates, it will contribute towards the total energy content of a pet food (also known as the calories, metabolisable energy or ME).Our Reduced Fat Turkey variety will have the fewest calories compared to the rest of our adult food range and is best suited for older animal... Read more