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New puppy peeing all over the house
I brought home my new puppy and wanted to buy her quality kibbles. I purchased the grain free puppy kibble.
She really wasn't thrilled about eating it but she was hungry enough to eat it.
Luckily I came across these reviews and was so scared and switched her immediately to Royal Canin Puppy. She loved.... it! I never seen her enjoy kibble so Much. Another thing I noticed was that when she was on ivory coat I was having such a hard time potty training her and she was peeing all over the house.
Since I have taken her off ivory coat she stopped pe...
Purchased in July 2021.
Cockroach in the bag….
I have been feeding ivory coat versions flavours (mostly seafood based and less meat) for my American staffy. I always buy 13kg bags. I don’t have any issues with the food itself. The last time i found a dead dry insect in the food. Quite big so maybe a cockroach. I didn’t realize it until I found it in my bogs bowl. I always seal the bag and keep the whole bag in another plastic container so I doubt that the bug got in from outside (besides the bug was near the bottom of the bag).
I saw some comments about change in ownership of Ivory Coat, i don’t know if this issue was to do with this but I am now thinking of switching to another brand for the second time. It is so hard to a company that you can trust.
Purchased in December 2020.
Never had an issue!
We have been using Ivory coat for around 4 years with our cavoodle and he loves it! We have never had any issues like some of the reviews listed online, which leads me to believe that some of these owners don’t understand their pets very well. It took us a long time to find something our pet could tolerate, and then we were recommended ivory coat by our vet and never looked back. He has been on the Senior turkey product. If you find something that works, stick to it! Don’t go changing your pets diet and then wonder why it’s getting sick? Some dogs can’t eat certain foods just like humans it’s not rocket science. We are a big family of supporters over here snd we love ivory coat.
Purchased in March 2018.
Ivory Coat - Lamb Dry Food - No Longer Aussie Owned
I've been using Ivory Coat for over 2 years now.
Overall my Dachshund cross Toy Poodle looks to be enjoying the product thus far.
I've noticed a little more itching in him recently but I'm unsure if this is caused by Ivory Coat or some other reason.
A lot of reviewer here are saying the ingredients and/or shape of the food has changed - I bought my last 13kg pack about 5-6 months ago and they seem the same so I'm wondering if the change has happened recently.
What a lot of people may not know is that the company was bought out a...
Purchased in January 2021 at Petbarn for $110.00.
This should be recalled
I fed this to my dog, within a few days she was extremely unwell, vomiting and unable to eat. The spent the night in a vet hospital, and once she (luckily) recovered, after about a week, my vet said she could return to her normal diet, I gave her some Ivory Coat (not realising this was the problem) and she then became sick again. I googled Ivory Coat and was amazed at the amount of other people who had sick dogs due to this food. I wish I knew this before ever buying Ivory Coat, I really think it needs to be recalled!
Purchased in May 2021.
Not suitable for puppies
Chicken Puppy food the first bag was reasonable but after a couple of days on it I awoke to foul smelling watery diahorea all over the tiles. I went to our vet she was put dog on special diet for two weeks and all was good. As soon as I reintroduced Ivory Coat diahorea returned. Dogs are deserving of better than rubbish food.
Purchased in May 2021 at Pets Domain Warrnambool for $115.00.
May 2021 - DO NOT BUY - INGREDIENTS HAVE CHANGED
I had both a Maltese 9 month old and a 15 month old on this food. The 15 month old had diarrea and vomiting. I took him to vet immediately. That same evening the breeder who buys the same food said the same had happened to both my pup's parents and siblings of this litter and also a more recent litter. All were using Ivory Coat food, all living in different areas. My dog has since switched to Hills Science Digestive and is on the road to recovery. Ivory Coat you should recall this product! Shame on you.
Purchased in May 2021 for $120.00.
I have been feeding ivory coat (variety of flavours) to my four dogs for years. We have never had an issue.
As well not one of my customers over the last four years have every complained about their dogs health while on this brand. Nor have I ever received a recall on any batch of this brand. ’m in a small area with majority of my customers buying regularly from me so if there was an issue with any of their dogs being unwell I would be sure to know about it.
I find dogs have very sensitive guts and switching is quite hard on them. Some foods work some just don’t agree with them. Transitioning from one brand to another should be a 12-14 day process. Find what works And stick with it.
Purchased in May 2021.
Ivory Coat Grain Free Dog food - Blood in stool and vomiting
WOW...We bought this for our dogs on Wendesday the 19/05/21. By Friday 21/05/21 both dogs had really bad diarrhea and with pools of bright red blood coming out with their stools. I immediately took the dogs off this food and returned to homemade food / BlackHawk and this has since stopped. Looking at these reviews I CANNOT believe this product is sold on the shelves. Peoples dogs are dying because of your product and ours potentially could have if we continued feeding them this dog food. I spoke to PetStock already when I went and bought the Bl...ackhawk and expressed by dissatisfaction with the product. This is incredibly irresponsible and you should be ashamed. I left you a message on your phone line, with a return phone number. Oliver Morton
Purchased in May 2021 at PetStock for $120.00.
We have previously used Hills Science & Royal Canin large breed dry food's but we took advice to try our 9 month old golden retriever on the Ivory Coat grain free large puppy and definitely did not agree with her... We transitioned from the old to new but the diarrhea did not subside. It was horrible and she clearly was not herself.
We switched back to Hills Science and no more diarrhea!!!! magic! I think we over-complicate things instead of just sticking with what works! We will definitely not try switching again.
Purchased in April 2021 at Petbarn Physical store for $98.00.
Wouldn’t buy it again
My little Australian terrier developed bloody stools after eating this and I have now changed her diet and she is fine. I gave the biscuits to a friend and she had to take her dog to the vet today with the same problem. I think this product needs to be taken off the shelves ! Even the girl in the pet shop said they had had a few complaints. If you care about our dogs this product must be removed! Don’t feed to your dig!
Purchased in February 2021 for $35.00.
Very Happy Customer
Changed over to Ivory Coat, "Ocean Fish and Salmon", on advice from our vet. We were using a chicken based food and our dog had a terrible "doggie" smell. Our vet suggested the change and now she smells lovely, has a new spring in her step and gets extremely excited every morning to receive her cup of bickies. At night we feed her a mainly veggie food we cook ourselves. We have been feeding her Ivory Coat since mid 2020. No complaints here.
Purchased in March 2021 at Petbarn Physical store for $139.00.
Diarrheal+vomit+KILLED! Cause damage to puppy’s kidney and stomach!
My puppy had taken both dry food and wet food with this brand for more than three months. He was totally fine with previous packages but started to have diarrhea a couple times since he took the new package from March. I noticed the size and shape were different and my puppy refused to eat anymore.
In the past 5 days, he was diagnosed with kidney and stomach damage due to Toxin!! My puppy is still in the hospital now.
Don’t buy this brand if you still want your dog alive!!!
Purchased in February 2021 at Petbarn Online store.
Something has defintely changed with this product
My cav has been eating Ivory Coat for nearly 3 years. I purchased a big 13 kg bag about 6 weeks ago ready the new year. She now hates it! It does not look or smell the same anymore. There has definitely been a change. There must be a bad batch or something because I googled and found all these other complaints with similar issues. I never complain about anything, but there is something wrong with this pet food now. Don't buy it!
I tried to contact the company and have been unsuccessful.
Purchased in December 2020.
Avoid: Diarrhoea + Blood
Dog was perfectly healthy with no diarrhoea before consuming Ivory Coat. After a recommendation citing the quality of Ivory Coat dog food we made our first purchase of the brand. Our dog had diarrhoea with blood present after consuming the product. We didn't think it would be from Ivory Coat so took other food items out of her diet but the diarrhoea only stopped after we stopped feeding her this product.
I wish we did more research online, it seems the ingredients have been alerted somewhat recently and this is now a common occurrence. I would recommend avoiding completely.
Purchased in November 2020.
Questions & Answers
Is Ivory Coat FDA approved since there doesn't appear to be a pet regulator in Australia currently.
Our Ivory Coat products are manufactured in line with the Australian Standards (AS5812), which addresses all quality controls associated with manufacturing pet foods. This includes the raw ingredient selection and safety, factory management, product formulations, quality and safety process monitoring in addition to the control and labelling of pet food products.
All our manufacturing factories are also accredited to global food standards such as the SQF global food standards and we are members of, and fully support the Pet Food Industry Association of Australia (PFIAA).
We hope this information helps!
Thank you for getting back to me.
Recently bought some Ivory Coat dog food. I have not fed my dog any of it yet. Then I read all these horror stories about the new recipe. Should I bin it and go to another product? Kevin.
I binned everything I had on hand, I figured it would be too hard to get a refund from the retailer as it was an online order. The last time we feed our Moodle the Ivory Coat her eyelids went red within 30 minutes. There must be some nasty chemicals in it these latest batches. I moved to Royal Canin Dry food and 4Legs wet food now. Dog is very happy and empty bowl each time. I presume every dog is different and you may have a different batch of product than I did.
We would like to assure you that our Ivory Coat products are made in line with the safety and quality requirements found within the Australian Standards. They are also carefully formulated to ensure they provide pets with a compete and balanced diet.
All customer feedback we receive directly is thoroughly investigated and to date there is no reason to suspect there is any health or safety issue with any batch.
As always, we are here should you need to get in touch, please reach out on 1800 732 573 (option 1), or through our Ivory Coat website https://www.ivorycoat.com/en-au/support/contact-us
Hi Kevin, go with what your gut says. You can always try it for a week and see whether your dog likes it and how their poo is. Many retailers offer a full refund if you've used less than 50 per cent of the bag. Personally I don't think it's a premium product even though it has a (relatively) premium price tag. There are heaps of alternatives out there. Maybe your vet has advice? Also keep in mind that dog food is largely unregulated in Australia so be wary when companies say it's in line with Aus standards - this means nothing!
Hi our 17 month cavoodle is on the ivory coat chicken grain free puppy food. When would you shift to adult food? He weights 6.7kg and is moderately active. Hadn’t been changing weight so probably fully grown now. Thanks.
Hi Joy, Small to Medium breed puppies can be swapped to an adult formulated food at approximately 12 months of age.
We hope this helps!
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