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Jamesons
4.0 from 84 reviews

Reviews

(58)
(6)
(1)
(1)
(18)

Jake M

Jake M

  • 2 reviews

Great service. A cut above the rest

published

Always available to answer our strata issues. Their service is awesome. Happy to answer early morning emails in an emergency and quick to action work. I wouldn't go anywhere else for strata.


Michael M.

Michael M.Sydney, NSW

breath of fresh air

published

After a nightmare with our previous agent, (not answering emails, not following comities wishes, sending wrong notices, woefully under budgeting, not even knowing strata law, confusing buildings and no accountability etc ) Now we are with Jameson’s for 4 months they have been an absolute breath of fresh air. Responsive, clear communication, no ambiguity, frank and honest advice, and able to steer us through many needless complex issues because of the previous agent. Bryan Kou has been a great help and extremely patient. So far it looks like the best decision we made in the ten years I been involved in strata committees. Long may at last! Mike Shreenan Chair Cameo Waterloo

Teebone

Teebone

  • 4 reviews

Love this Strata

published

Very easy to deal with. Nothing seems to be a problem and if there is one it is fixed same day. Always give the right advice. Paul, Peter and their support team know and care about our property, Thank You Jamesons

1 comment
Jamesons
Jacqueline B.Jamesons

Thank-you very much for leaving a review on our page.
We really appreciate it and the Eastern Suburbs branch pass on their thanks in particular to you. They very much enjoy looking after your property.

Good .. Could do better

published

Limited by facilities provided to them such as no direct debit facilities . In comparison to other Strata Management, Jamesons lack in technology such as web facilities for minutes, notices and other management tools

1 comment
Jamesons
Jacqueline B.Jamesons

maria

mariaSydney

Excellent service

published

Excellent service provided by Michael and his whole team over so many years. Meeting are always conducted in a very professional manners.
They are important part of our strata.

Thank you.


Helen L.

Helen L.Sydney, NSW

Professionals

published

We had 2 strata managements before changing to Jamesons (close to 6 years ago I think).
The difference was an immediate, significant improvement in the management of our building. Paul Culbi was all over the many complicated issues and has dealt with everything knowledgeably and professionally. Jamesons has maintained this high level of commitment in subsequent years.

1 comment
Jamesons
Jacqueline B.Jamesons

Dear Helen,
A big heartfelt thank-you for taking the time to leave a review here. Paul and his team are partiularly good at managing complex strata issues and I have passed on your kind words.
Regards,


Chris

ChrisSydney, NSW

  • 6 reviews

The team at Jamesons have done a great job.

published

The team at Jamesons have done a great job, and they keep us on track for Maintenance, Meetings, Q&A and Financial Statements. They are a vital member of our Strata.

1 comment
Jamesons
Jacqueline B.Jamesons

The best strata company we have come across

published

We have been wanting to move to Jamesons from Chris Darby strata for months. What a relief that we can now say we are finally getting competent, accurate, knowledgeable and fair representation and support.
John Martin has gone above and beyond to help us navigate tricky strata situations even prior to us signing a contract with them. John always makes himself available, is very communicative and offers a lot of great knowledge from his many successful years in the business.
We have every belief that he will restore our faith and in the strata industry under his management.

Highly recommend any committee looking for personalised and professional support contact Jamesons.

AnnaM

AnnaMIllawarra, NSW

  • 2 reviews

Finally found a GREAT Strata Manager!

published

John Martin is always available and on the ball. Can't speak too highly of the service that we have received since changing from Chris Darby who did NOTHING for us. Keep up the good work Jameson's.

1 comment
Jamesons
Jacqueline B.Jamesons

Anna,
Thank-you so much for leaving a review here. John Martin is definitely one of the best in the industry and he told me to say "it is his pleasure".
Kind Regards,

Aroha

ArohaIllawarra, NSW

  • 2 reviews

Changing hands

published

I have been notified of your takeover of Darbies (Wollongong) I do hope the service improves as per reviews. I have waited 8 months for a fencing repair needed and the problem is getting worse and more expensive and still nothing the promise much and give nothing. Hoping for an improvement soon after the takeover. Good Luck

1 comment
Jamesons
Jacqueline B.Jamesons

Thank you Jameson's

published

We appreciate the collaboration and knowledge of Bill Clarke and his assistant in all matters particularly in light of various personalities and new laws of Strata and NCAT for example.

1 comment
Jamesons
Jacqueline B.Jamesons

Marshall, Thank-you very much for taking the time to leave a review here. Bill is one of our most senior and experienced strata managers so you are definitely in great hands. Kindest,


S.Zampatti

S.ZampattiSydney, NSW

My review.

published

I live in a large and upmarket building and am on the strata committee. We have all found our strata manager (Paul Culbi) to be most pro active. I can recommend Jamesons to one and all.

1 comment
Jamesons
Jacqueline B.Jamesons

Thank-you ever so much for taking the time to leave a review here. We are very greatful for your kind words


Strata Owner

Strata OwnerSydney, NSW

  • 4 reviews
  • 1 like

Great Service

published

We changed strata managers about a year ago after suffering from very poor management previously and it is like chalk and cheese.
We have made some significant improvements to our run down and non-compliant building of 67 units over the past year and are looking for more improvements in the coming years.
Our strata manager, Kinen Lau, and his supporting staff have been excellent. We always get very prompt responses and proactive service.
Phil Van
Chairperson and Treasurer

1 comment
Jamesons
Jacqueline B.Jamesons

Dear Phil,
We very much look forward to continuing to work with you over the coming years to keep improving your building. Thank you for taking the time to leave this review - we greatly appreciate it.


Michael

MichaelIllawarra, NSW

Pro-active, Informative, Professional

published

John Martin is professional and pro-active, Available at all times and contactable, consistent with up to date information great follow up and, Knowledgeable. He provides advice and solutions. Keeps in contact with the proprietors and Strata Committee. The Jameson's online portal is the best yet, easy to use a very good experience, a very progressive, up to date, organization.

1 comment
Jamesons
Jacqueline B.Jamesons

Thank you Michael for taking the time to leave a review. We really appreciate it and I know John Martin enjoys looking after your building too!
Kindest regards,

Excellent customer service

published

Jamesons has been a great change for a strata, their level of service and knowledge of the industry is outstanding. I would recommend them highly to owners corporations looking for a positive change.
John X provides a high level of customer service and has helped our building move through our year 2 defect report matters with ease

1 comment
Jamesons
Jacqueline B.Jamesons

Hi Carly,
A huge thank-you for taking the time to leave a review - we really appreciate the feedback and I will pass this on to John Xiloportas.
Kind Regards,

Aidan

AidanWollongong

  • 2 reviews
  • 3 likes

Awesome service

published

Highly professional, would recommend to others, John Martin is quick to respond and keeps us updated with any issues. They are very modern in handling Strata issues keeping paperwork to a minimum


Gregory Philippe

Gregory PhilippeSydney

  • 2 reviews
  • 1 like

Very good Strata Management - A well deserved pat on the back !!

published

For a start, I never give a 10/10 to any service provider. Simple logic I know, but I believe there is always room for improvement !! Since we changed to Jameson’s just over 12 months ago, we have been progressively impressed with their responsiveness, sound knowledge of “strata-land”, reliable back office support and overall professionalism. So much so, that we have recently agreed to extend their engagement for another three years.
Results come from solid relationships, and our complex has been fortunate to have John X as our SM. John has worked to build a partnership that works effectively; and we largely believe it is. Well done Jamesons, and keep up the good work.

1 comment
Jamesons
Jacqueline B.Jamesons

Pammie

Pammie

  • 2 reviews

Response to Stacey’s inaccurate review

published
1 comment
Jamesons
Jacqueline B.Jamesons

Dear Pammie,
Thank-you for taking the time to leave a review and clarify. We appreciate your honesty and look forward to continuing our burgeoning relationship.


Stacey

StaceyHunter Region, NSW

Bad Strata Management

published
1 comment
Jamesons
Jacqueline B.Jamesons

Finally found a good strata management company

published

We switched to Jamesons at the beginning of this year.
It's been such a relief to have such a helpful and proactive strata company. John from Jameson's in Hornsby is simply fantastic !
We went from our old strata company here on the Central Coast ( All Strata Services ) that took around 4 weeks to organise repairs for a major water leak and was so unhelpful and slow it was quite amazing, to Jamesons who have just been awesome. I really can't speak highly enough of them, the difference is so major in comparison to our old company. The price difference is also minimal - we are actually paying slightly less for a much better service.

1 comment
Jamesons
Jacqueline B.Jamesons

Dear Louise,
Thank-you very much for taking the time to review us! We are thrilled that you are happy with our service and will strive to keep improving.
Kindest Regards,


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